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Holiday Inn Amarillo West Medical Center

3.0 of 5 8231 Amarillo Blvd West, Amarillo, TX 79124
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Certificate of Excellence 2014
Holiday Inn Amarillo West Medical Center
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Holiday Inn Amarillo West Medical Center
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372 reviews from our community

Traveler rating
    268
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    16
    11
    8
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115
62
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77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Eagle Nest, New Mexico
Top Contributor
56 reviews 56 reviews
43 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars NEW

I have stayed at this sleep inn several times. Have always had a great stay. The staff always make you feel welcomed. The breakfast is at the top for a motel breakfast. The hotel has a great work out room. Also a clean swimming pool & hot tub.

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

We are glad for the review. This is a Holiday Inn, I am guessing that you stayed with us but wrote the Sleep Inn by mistake. We take great pride in making our guests happy. Shree' W General Manager More 

Trempealeau, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This was our third stay at this hotel, and once again it did not disappoint. We drive from WI to AZ every other year and choose this hotel as our midway stop both on our way down and back. It is always clean, comfy beds, and excellent staff. We arrived early this time and Kelsey went over and above to... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

We are so glad that you are continuing to stay with us. We love taking care of the guests that come to visit us. We are glad that you enjoyed Kelsi's service and are happy that your enjoyed the breakfast. More 

Aztec, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 3 day weekend at this Holiday Inn-was crazy busy with the weekend also having Valentines Day on Saturday. Price reasonable, very clean, great hot breakfast but the outstanding part was the service!

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

We are so glad that you enjoyed your stay here with us. We are always happy to hear from a happy guest. So very glad we were able to meet our standard of excellent service. More 

Raleigh, North Carolina
Top Contributor
54 reviews 54 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice property. I hate that they had a club level that was secured by room key but they deactivated it in the elevator. The only problem I really had was that here was a boatload of children running amuck in the halls. And their shrill penetrated the thickest of walls. Thankfully not my Earplugs. Did not like that they... More 

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review, we take pride in keeping our property up to date and clean. I am sorry that you experience problem with the noise while at the hotel. We do have large amounts of families and normally we are very impressed with the well behaved children. We are always available to answer and help with any issues... More 

Denver, Colorado
Top Contributor
134 reviews 134 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay at lots of hotels in Amarillo and wanted to give the new Holiday Inn a try. I did and I won't be back. It was horrible. It began at check-in. I got there about 2:30. No rooms were ready for me. They would be ready at 3:00 (which was check-in time). I never cease to be amazed at... More 

Was this review helpful? Yes 3
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review. You indicated in your review that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure this never happens again. You’re a valued customer, we would like to... More 

Lubbock
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Parents + 2 kids stayed over the weekend. Great hotel, appeared clean and safe. The breakfast was included and very good. Both the dining room and front staff were awesome. The kids enjoyed the indoor pool with slide - closes at 10P. Will stay again on next trip.

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

Stayed at this Holiday Inn as it was closer than the Express, a bit nicer (Hi Express are already nice) but the breakfast was hot buffet including eggs, meat, potatoes, etc. Hi Express breakfast is OK, this was definitely an improvement, would stay at a Holiday Inn again.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2015

Love the big, quiet, clean rooms. Especially the presidential suite. The bar and restaurant are both good as well. The location could not be more conveniently located. You can walk next door to see a movie. You're just across I-40 from the mall. The front desk service is outstanding. They go above and beyond. You're also super close to the... More 

Was this review helpful? Yes 2
Bentonville, Arkansas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed here twice in the last week and both times were exceptional. Hotel was the clean and well cared for. We enjoyed dinner in the restaurant and then the hot tub and pool. We departed after the wonderful complimentary breakfast. Try to get Rudy as your server, he was fantastic.

Was this review helpful? Yes 2
Arlington, Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 1, 2015

Upon walking into the hotel, you are impressed with the design, very updated. But we were astounded at how loud the lobby was as soon as we walked in. There's a bar right next to the front desk and you had to lean in to hear the people at the counter for all the racket at the bar. It took... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear crumbledcupmosaics, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am so sorry to see you did not enjoy your overall experience with us. It is unfortunate that your stay was... More 

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Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 Amarillo Blvd West, Amarillo, TX 79124
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo
Hotel Style:
#2 Business Hotel in Amarillo
#2 Romantic Hotel in Amarillo
#5 Family Hotel in Amarillo

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