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Holiday Inn Amarillo West Medical Center

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8231 Amarillo Blvd West, Amarillo, TX 79124
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1 room 1 guest
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Holiday Inn Amarillo West Medical Center
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428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bakersfield
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is west of Amarillo and not in the middle of all the traffic and shopping areas but it's close enough. Hotel is up to date. Only bummer is breakfast is not included an when we went at 930am to get breakfast they said they were no longer cooking breakfast although breakfast is served until 10am.....hmmmm

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Lubbock, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We got this Holiday Inn for $97 off a Priceline Express Deal. We were in Amarillo for my daughters MCAT test as all the spots in Lubbock were taken. The location is great, easy access to I-40 and there are plenty of restaurants nearby. The front desk staff were very friendly and helpful. The room was spacious and clean with... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your very kind review. We take pride in making our guest happy. We look forward to seeing you again. More 

Van Alstyne, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

All other Holiday Inns we stay at offer full or at least something for breakfast as part of the cost. This one had a standard indoor pool. Loud bar area so hard to hear front desk while checking in. No breakfast unless you wanted to pay and eat in hotel resteraunt.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your candid review. We appreciate your comments. The Holiday Inn Expresses do offer a free breakfast but as for us we are a full service hotel and have different options. I am sorry for the confusion, we do offer a full bar and a restaurant with room service. I hope this help with future bookings at the... More 

Essex, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel looks fairly new and reception area was nice. The staff were busy and because of this they were not very attentive. We were not told when breakfast was or about the hotel amenities etc: worse to come was the room was really noisy from the vibrations of the air conditioning units on the roof of the hotel. The... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with a small group on a business trip. The consiegere, Dawn was very professional and hooked us up with a limo ride and a shuttle to the local restaurants; as well as some other tips and gratuities. We followed her recommendation and critiques on dining and she was right on. Thank you Dawn. The rooms were clean... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Way to go Dawn, thank you for recognizing her. More 

Sydney, Australia
Level Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is right beside the highway on the outskirts of Amarillo. It is a stock standard Holiday Inn that is well maintained clean and comfortable. There is nothing special about it but it is certainly all you could ask for in a family hotel. The staff are friendly and personable. It has a great pool and garden area. Well... More 

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your kind review of our hotel we take pride in our hotel and service. We appreciate that you enjoyed your stay with us and hope to see you again. More 

Saint Louis, Missouri
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I checked in at 2 AM after driving for over 14 hours. The desk clerk was very nice, but he wanted to chat. At 2 AM, I don't want to chat, I just want to go to my room. The room was exceptionally nice. Everything seemed brand new. The room was quiet and the bed was quite comfortable. The only... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Northampton, United Kingdom
Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed July 25, 2015

Arrived for a one night stay late afternoon to find a decorator on the landing above reception sanding down the surrounding support beams. Not exactly conducive to good hygiene as both the bar and restaurant are immediately below this area. As we had a 300 mile drive the following day we decided to retire early to get a good start... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. After investigating this I did realize my front office manager did speak with you and compensate you for the inconveniences. More 

Liberty Hill, Texas
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 16, 2015

Front desk informed me that free breakfast was no longer available as of March. Other than that hotel stay was good. The beds are comfortable. Seemed liked they worked hard to upgrade a old hotel. Good happy hour 5-7 everyday. Lots of parking. Easy in and out.

Was this review helpful? Yes 2
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review. I am glad that you enjoyed the happy hour. We have made changes to the breakfast program since we are a full service Holiday Inn with a restaurant. Please come see us again. More 

State Road, NC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 8, 2015

We spent one night passing through town and were very pleased. The hotel lobby has a bar and there is an onsite restaurant, although we chose to eat vietnamese out instead. Free wifi, but breakfast is not. The hotel is located off the busy I-40 service road, so it was quiet, and the bed was excellent - got a very... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We hope you will visit us again. More 

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