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Holiday Inn Amarillo West Medical Center

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8231 Amarillo Blvd West, Amarillo, TX 79124
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Holiday Inn Amarillo West Medical Center
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423 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is right beside the highway on the outskirts of Amarillo. It is a stock standard Holiday Inn that is well maintained clean and comfortable. There is nothing special about it but it is certainly all you could ask for in a family hotel. The staff are friendly and personable. It has a great pool and garden area. Well... More 

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Saint Louis, Missouri
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I checked in at 2 AM after driving for over 14 hours. The desk clerk was very nice, but he wanted to chat. At 2 AM, I don't want to chat, I just want to go to my room. The room was exceptionally nice. Everything seemed brand new. The room was quiet and the bed was quite comfortable. The only... More 

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Northampton, United Kingdom
Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Arrived for a one night stay late afternoon to find a decorator on the landing above reception sanding down the surrounding support beams. Not exactly conducive to good hygiene as both the bar and restaurant are immediately below this area. As we had a 300 mile drive the following day we decided to retire early to get a good start... More 

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. After investigating this I did realize my front office manager did speak with you and compensate you for the inconveniences. More 

Liberty Hill, Texas
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk informed me that free breakfast was no longer available as of March. Other than that hotel stay was good. The beds are comfortable. Seemed liked they worked hard to upgrade a old hotel. Good happy hour 5-7 everyday. Lots of parking. Easy in and out.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review. I am glad that you enjoyed the happy hour. We have made changes to the breakfast program since we are a full service Holiday Inn with a restaurant. Please come see us again. More 

State Road, NC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night passing through town and were very pleased. The hotel lobby has a bar and there is an onsite restaurant, although we chose to eat vietnamese out instead. Free wifi, but breakfast is not. The hotel is located off the busy I-40 service road, so it was quiet, and the bed was excellent - got a very... More 

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We hope you will visit us again. More 

Boston, Massachusetts
Level Contributor
209 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 464 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only a one night stay, and from what we could tell this hotel seemed OK. There seemed to be quite a bit of construction going on in the area, so we're assuming this hotel is relatively new. Our room layout was OK, even though the room did seem a little bit on the small side. We liked the fact that... More 

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Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We love to hear our guests views and comments so we can make changes for an even better stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again More 

Cedar Park, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean and seemingly updated. Bed/pillows were comfortable. The full service bar and restaurant were unusual for this type of hotel and a definite plus. Staff was cordial, with check in and check out easy. Air conditioning was good, but fan had to be put in "on" position so it wouldn't go off and on all night. Only... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and enjoyed the bar. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again More 

Long Beach, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was fine. Clean and comfortable. I just had a beer and chicken Caesar salad in the bar. The beer was fine, the salad was really bad. Come on, Kraft Parmesan out of the green can. No croutons. Tired romaine. I ate the chicken as it was OK. The Maitre'd took it off the bill and was quite nice about... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. Please accept our apologies for the food. We appreciate your comments and will share these with our team so that we can continue to improve our services. More 

Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in town for one night while passing through. This hotel has an inviting lobby with a small lounge / bar area that serves its purpose. The rooms were clean, modern and pretty quiet. The parking lot is large which is a plus. Not sure what the Holiday Inn Express across the way has over this hotel other than... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. More 

Scottsdale
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Hotel appears to be quite new, is very clean. Only negative about the room was the poor lighting in the bathroom. We stayed just one night traveling across the Texas panhandle area. Front desk personnel were friendly & helpful. This hotel does not have complimentary breakfast.

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. We are pleased you enjoyed the hotel. We are a full service hotel with a full restaurant and bar and enjoy offering this full service to our guests. More 

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