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Holiday Inn Amarillo West Medical Center

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8231 Amarillo Blvd West, Amarillo, TX 79124
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Holiday Inn Amarillo West Medical Center
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Holiday Inn Amarillo West Medical Center
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404 reviews from our community

Traveler rating
    280
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    11
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125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
41 reviews 41 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overnight stay in this hotel and was very pleased. Room was clean, AC worked well and had modern decor. Didn't use many of the amenities b/c it was such a short stay. Appeared to have a crowd in the bar evening late evening and throughout the night.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

We are happy you enjoyed your stay, we look forward to seeing you again in the future. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The front desk man was really amazing, I wish I could remember his name. The hotel was beautiful from the time that I walked in the doors until the time I got to the room. The room was clean and modern. The beds were very comfortable. I really enjoyed my stay here. Would definitely stay here again.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your kind words. We take pride in our hotel and strive to make every guests feel welcome and taken care of. More 

Darwin, Australia
Top Contributor
147 reviews 147 reviews
78 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 1 week ago

I accidentally wrote this review for another holiday inn in Amarillo (there are a lot!) and despite my laziness, I feel that it is essential to write this review again as it we were so disappointed in our stay. As current on the road travelers for the past four-ish months, we are easily pleased. Safe, comfy bed, internet and good... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Shree W. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Recently made an overnight reservation for 5 people. I was told that the only room that would hold us was a "Junior" suite. We were put into the "Quarterhorse Suite". The room was very large and had some beautiful leather furniture. The problem we had was that even though the reservation was for 5 people the room wasn't set up... More 

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Shree W More 

Lincoln, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with a group. The staff did everything they could to make our stay great. Nice bar and restaurant on the property and several other eating places within walking distance. Our room has a fridge and microwave and the wifi actually works!

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shree W More 

Las Vegas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about this property was as advertised. What went above and beyond was Tony, a front desk professional, who kindly moved his vehicle so I could park my vehicle close to the front door so a kayak on the top and gear inside would be safe. My own paranoia addressed and not belittled. The gym equipment worked, the room was... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shree W More 

Fort Worth, Texas, USA
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always come to Amarillo this time of year for are grandson's birthday. We have stayed at this hotel many times as we are IHG Rewards members. When we arrived I was informed the hotel was under new ownership so I really wanted to see the changes that had taken place. As always before this hotel was excellent. Although they... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was the 5th time we have stayed here. It's always a excellent stay. We thought the service was a step up this time even. The wife and I want to give a extra recommendation to hotel employee bryan.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your kind words. We are happy you enjoyed your stay. More 

Albuquerque
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel overall looks nice and well maintained, but the room odor will put you off. Very musty. Also, I purposely booked a full service Holiday Inn because they have a restaurant and I enjoy a cooked to order breakfast. Well guess what...the only breakfast they had was a buffet. If I wanted that I would've stayed at a Holiday... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our upper management so that we can continue to improve our services. More 

Frisco, Texas
Top Contributor
131 reviews 131 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very helpful at check in, check in was quick and uneventful. The room was very good except for a very loud fridge. There is a small bar and restaurant area, but there are a number of restaurants within easy walking distance. Great place for a quick overnight stop.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your kind words. We take pride in our service. We hope to see you again soon. More 

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