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Holiday Inn Amarillo West Medical Center

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8231 Amarillo Blvd West, Amarillo, TX 79124
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Holiday Inn Amarillo West Medical Center
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415 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in town for one night while passing through. This hotel has an inviting lobby with a small lounge / bar area that serves its purpose. The rooms were clean, modern and pretty quiet. The parking lot is large which is a plus. Not sure what the Holiday Inn Express across the way has over this hotel other than... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. More 

Scottsdale
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hotel appears to be quite new, is very clean. Only negative about the room was the poor lighting in the bathroom. We stayed just one night traveling across the Texas panhandle area. Front desk personnel were friendly & helpful. This hotel does not have complimentary breakfast.

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. We are pleased you enjoyed the hotel. We are a full service hotel with a full restaurant and bar and enjoy offering this full service to our guests. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised by the service. Amed was the name of the receptionist he really took time to answer all my questions. I travel alot so I can be picky! We are really happy we chose to stay here!

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Thank you for acknowledging Ahmed for his service. We all try to give the best service to our guest and love to hear when we have met our goal. More 

Hillsborough, North Carolina, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed the night on a cross country trip. I had booked the room on Hotwire. Front desk staff extremely friendly and helpful! Room was spacious and super clean. Love the tall bed and modern bathroom. The only negative was they've done away with free breakfast. We departed at 6;45 am and the coffee in the Lobby urn was cold... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am sorry that the coffee was not fresh in the morning. We hope to see you again. More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

You may be expecting a holiday inn to offer something more than their lower tier competitors such as their sister chain holiday-inn express. Do not expect that here. The pool, which is indoors, is average at best, and the hot tub has so much chlorine in it what when you turn the jets on your eyes will burn from the... More 

Was this review helpful? Yes 1
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced with the service, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The beds were very comfortable! Would not stay on the 1st floor again because you can't close the drapes. Internet extremely slow and unreliable. The TV reception was not good. Breakfast was good. Convenient to a number of good restaurants.

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the beds. I am sorry that you had problems with the internet. We will be looking into that issue. We hope you will visit us again. More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay here during our cross country trip. Large rooms, very clean, quiet. Breakfast buffet was good with even better wait staff!! We are newlyweds and were serenaded at breakfast with a love song- very sweet of our waiter!!

Was this review helpful? Yes
Shree W, Manager at Holiday Inn Amarillo West Medical Center, responded to this review

hank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shree W More 

Fayetteville, Arkansas
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel as far as room and decor. Great location on the west side of town. Excellent service from front desk staff and Sydney at the bar. Bar stools are horrible and need to be replaced. Food menu is lack luster at best. Nothing happened that would cause me not to return to this location. Overall it is exactly what... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us, and we value your feedback. More 

Texas
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has potential (new, large rooms, nice breakfast and friendly wait staff, reasonably priced bar/mini restaurant and friendly wait staff, good location). However, there were distracting issues: - Reception staff was consistently cold, barely faking friendliness. - The TV had far fewer channels than listed on the room guide, many channels had no signal. More important, almost none of... More 

Was this review helpful? Yes 3
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the issues with the television and the staff. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

College Station, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed here for a few nights recently on business and the place was boomin'. The lobby was full of people everytime I went through however once I got to my room (on the 4th floor) you would have thought I was the only person there. Very quiet, very nice. The restaurant food was excellent and the wait staff was friendly.... More 

Was this review helpful? Yes
Shree W, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

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