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All 67 Amarillo hotels

Courtyard by Marriott Amarillo Downtown

3.0 of 5 Hotel   |   724 South Polk Street, Amarillo, TX 79101
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84%
Ranked #10 of 67 hotels in Amarillo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Greg G Quincy, Illinois, United States
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162 people have reviewed this hotel

Traveler rating
    86
    51
    14
    5
    6
See reviews for
34
47
8
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
Quincy, Illinois, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was on a short business trip to Amarillo and stayed here. The Courtyard is in a beautifully restored old building downtown. Other than the building and memorabilia on the walls, there is nothing old about it. Very modern, very clean rooms and fine service. I would stay here again.

Was this review helpful? Yes
CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you so much for staying with us. We are pleased you enjoyed your stay .We hope to see you again soon. More

Kaufman, Texas, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this location for meetings and enjoyed it. It is right downtown and across the street from several good dining locations. Since it's a historic building in downtown Amarillo, I really appreciated the efforts. Parking is a little awkward. Can have breakfast and light dinners here, so fairly self-contained. I didn't have any problems with staff - they were... More

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CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for staying with us. We are pleased you enjoyed your stay in our beautiful historic property. I hope you had the opportunity to review some of the historic articles throughout the hotel. Please some and visit us again soon. More

Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do NOT book this hotel through a third party - the hotel staff at the front desk, specifically a clerk named Elizabeth, are not helpful and borderline rude. I book through third parties (e.g., Hotels.com, Orbitz, Priceline, etc…) all the time in order to save money. In the case of a Priceline booking, I take the risk of whatever room... More

Was this review helpful? Yes 2
CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for staying with us and we certainly do appreciate business booked with all Third Party Vendors. Our hotel policy is based on Third Party Vendor guidelines, specifically to not make any changes to the reservations including: cancellations, guest names, dates of arrival or departure and room type. Our front desk associate was correct when advising we are unable... More

Basehor
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night at this hotel while moving on for family vacation. Location was very good, we enjoyed the downtown setting and the rooms were spacious and very nice. Check in seemed a little awkward and unless you bring your car down to the ground level you will have to carry your luggage upstairs for parking lot. This would be... More

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CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

We are pleased you enjoyed your recent stay, and we look forward to seeing you again soon. More

Austin
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The room we reserved was not available. Front desk worker had poor communication skills. Requesting a late checkout was a chore. No toilet paper or paper towels in lobby restroom. Tried to charge us for an extra night. Not recommended.

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CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for staying with us. Our departure time is 12 noon, with a late check out of 1pm available upon request. More

El Paso, Texas, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

I really enjoyed this hotel. I grew up in Amarillo and dragged polk as a teenager. I loved the big windows and felt nostalgic seeing all the downtown restoration . I will stay here every time I don't have kids with me. Because there is no pool for kids. It was very quiet and clean. I loved it.

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CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for staying with us, we are pleased you enjoyed your stay and look forward to seeing you again. More

Austin, TX
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 27, 2014

I do NOT like the way the parking is set up. Granted, this hotel is downtown so it won't be the normal parking lot but there was no elevator and the stairs were dirty and smelly. I don't mind taking stairs, but if you have a disability that doesn't warrant a handicap tag so you can park in the check-in... More

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CLH724, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for sharing your experience, we appreciate your business and apologize our parking design failed to meet your needs. As a Historic Building, we were unable to add an elevator to the parking garage. We do have Guest Check, where you can leave your car while you check in and take luggage to your room. Complimentary Garage parking is... More

Austin, Texas
2 reviews
2 of 5 stars Reviewed July 24, 2014

I am a loyal Marriott customer and stay at Marriott's all over the country. This is a nice hotel with large clean comfortable rooms. My big beef with this hotel is that they do not offer a complimentary tea service. They offer complimentary coffee, and all other Marriott properties I have stayed at offer both tea and coffee in their... More

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CherylGH, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thank you for staying with us, we value all our guests and appreciate you taking time to share your thoughts. We are pleased to offer Starbucks Tea and Coffee service 24 hours a day in the hotel lobby, these items may be purchased at the front desk 24 hours a day or in the Bistro during their hours of operation.... More

1 review
2 of 5 stars Reviewed July 19, 2014 via mobile

As long as you are willing to stay up until 2 or 3 am, this is a fine hotel. Otherwise, the noise is going to keep you awake. The noise from the bar was so unbelievably loud, and then a car alarm went off for about 30 minutes. On top of that, I had to call down to the front... More

Was this review helpful? Yes
CherylGH, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

We apologize you didn't enjoy your stay. We have pull out sofas in the majority of our rooms, with linens located in the room for easy guest access. Thank you for staying with us. More

Dallas, Texas
Top Contributor
140 reviews 140 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 15, 2014

Have stayed here in the past and this hotel continues to be at its best. Like others who have reviewed this place, downtown Amarillo is very quiet on night and weekends, with just a Mexican place open on Sundays (across the street). Good night's sleep every night. I shall return!

Was this review helpful? Yes 1
CherylGH, Manager at Courtyard by Marriott Amarillo Downtown, responded to this review

Thsnk youso much for staying with us. We have beautiful views from all our rooms. The evening sunset and morning sunrise ar wonderful in the Texas Panhandle. Please some and visit us again soon. More

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Additional Information about Courtyard by Marriott Amarillo Downtown

Address: 724 South Polk Street, Amarillo, TX 79101
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Amarillo Downtown 3*
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Also Known As:
Courtyard Amarillo Downtown Hotel Amarillo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#4 Business Hotel in Amarillo #10 Romantic Hotel in Amarillo
Hotel Class
Official Description (provided by the hotel)
The Courtyard Amarillo Downtown is where History Meets Modern Courtyard! The historic Fisk Building, built in 1927, was fully renovated and opened as the Courtyard Amarillo Downtown on December 31, 2010. Located in the heart of Downtown Amarillo and featuring 107 beautifully appointed guestrooms and suites, the Courtyard Amarillo Downtown showcases the new Courtyard Refreshing Business Design with the Bistro Restaurant proudly serving Starbucks Coffee. Visit us and allow us the opportunity to show you Amarillo Hospitality at its finest. ... more   less 
Number of rooms
107

Questions & Answers

Questions? Get answers from Courtyard by Marriott Amarillo Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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