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Fairfield Inn & Suites Amarillo West / Medical Center

#13 of 69 Hotels in Amarillo
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6600 Interstate 40 W, Amarillo, TX 79106
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1 room 1 guest
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Fairfield Inn & Suites Amarillo West \/ Medical Center
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138 Reviews from our TripAdvisor Community

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Traveler rating
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    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, United States
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped to sleep on the way from Houston to Denver. I frequent Marriott properties often since I travel quite often for work. I'll usually stay at a Courtyard, or Residence Inn. I find that the beds are generally more consistent and more comfortable at these locations, but in the case of this trip, the price difference was almost $50... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Jason B, Thank you for your review of the Fairfield Inn & Suites Amarillo West Medical Center and for your loyalty to Marriott. We are pleased you enjoyed our friendly staff, convenient location and our complimentary breakfast. I hope that the next time you are in the area, we will have another chance to host you. Sincerely, Cristina B.... More 

San Marcos, Texas
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Checked in early by using the Marriott app. The staff on duty was very friendly. We were called later in the evening by the staff to make sure everything was all right. Very nice staff, good breakfast

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Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So I stayed here on business travel and was a bit worried. A colleague stayed here previously and felt some of her belongings had been gone through. To avoid this same experience, I initially thought about packing all my goods and taking them with me each day, but laziness got the better of me. I had no reason to worry.... More 

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Bethany, Oklahoma, United States
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 16, 2015

This was our last night in a week-long driving tour, and we were happy to find the clean, comfortable room we expect from Fairfield properties. The desk clerk was helpful and friendly. Lots of restaurants in the area provided any type of food we wanted. One suggestion: Trash receptacles near the outside entrance would be helpful.

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Dallas, Texas
Level Contributor
370 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
3 of 5 stars Reviewed July 8, 2015

Staff seemed friendly, but also reserved. Room was nice, breakfast was okay, thought the staff person seemed overworked and flustered. She seemed over her head and did not keep products stocked well. We used the breakfast area at night to hang out which was nice. Free wifi.

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TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Jbwhitehouse, Thank you for taking the time to review the Fairfield Inn & Suites Amarillo. We strive to impress all of our guests, but I'm sorry to hear that we fell short. Your comments have been shared with my staff to ensure that future guests do not have the same experience. Please allow us another chance to impress you... More 

Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

We arrived after midnight and found the hotel easily. The clerk at the desk was very pleasant and wasted no time getting us checked in. She had keys ready and told us about the free breakfast which we didn't have time to do. The room was basic. No extra chair except the one at the desk. A closet area with... More 

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Dallas, Texas
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 30, 2015

Stayed here first leg of motorcycle trip Dallas-L.A.-Coast Highway-Dallas. Got in late, room was ready, took a great shower, and went to bed. AC kept the room cool enough for a good night's rest. Rooms are clean, but unremarkable. Complimentary breakfast was about the same. Rate was ok, nothing great. Hotel served its purpose. Would probably stay elsewhere next time... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear TonyAndSuz, Thank you for taking the time to review the Fairfield Inn & Suites Amarillo. I'm pleased that you enjoyed our clean rooms and complimentary breakfast. However, it is always our goal to impress our guests, and I'm sorry that we came up short. I hope that we will have another chance to impress you on your next trip... More 

Oklahoma
Level Contributor
180 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 27, 2015

Needed a room in Amarillo that would allow us to catch an early flight the next morning. We could have stayed at the Airport Fairfield but thought we could save several dollars by being at the Medical Center property. Just a few more miles but it's right on I40. Parking might be a problem if you arrive late. Make sure... More 

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Tucson, Arizona
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 21, 2015

Spent one night in this hotel. The room was spacious, clean and had very comfortable beds and a decent bathroom. The free breakfast was ample and the staff was helpful and friendly. The only downside was the nearby highway noise - request a room to the back so it is quieter.

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Fort Worth, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2015

I've stayed at a lot of Fairfield Inn locations but this one is probably bottom of the list. We stayed there on a trip from TX to CO and back. On the outbound leg they gave us a different room type than requested. Not generally an issue but coupled with the fact that the room and hall carpets had been... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Rodney M, Thank you for reviewing the Fairfield Inn & Suites Amarillo West Medical Center. Please accept my apologies that your experience at our hotel was less than satisfactory. We strive to impress our guests, but it is clear we came up short. Your comments will be shared with my staff to ensure any issues are corrected. I hope... More 

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