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Fairfield Inn & Suites Amarillo West / Medical Center

#13 of 69 Hotels in Amarillo
Certificate of Excellence
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6600 Interstate 40 W, Amarillo, TX 79106
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Fairfield Inn & Suites Amarillo West / Medical Center
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Fairfield Inn & Suites Amarillo West / Medical Center
Fairfield Inn & Suites Amarillo West / Medical Center
Fairfield Inn & Suites Amarillo West / Medical Center
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136 Reviews from our TripAdvisor Community

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Traveler rating
    50
    43
    28
    9
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So I stayed here on business travel and was a bit worried. A colleague stayed here previously and felt some of her belongings had been gone through. To avoid this same experience, I initially thought about packing all my goods and taking them with me each day, but laziness got the better of me. I had no reason to worry.... More 

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Bethany, Oklahoma, United States
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our last night in a week-long driving tour, and we were happy to find the clean, comfortable room we expect from Fairfield properties. The desk clerk was helpful and friendly. Lots of restaurants in the area provided any type of food we wanted. One suggestion: Trash receptacles near the outside entrance would be helpful.

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Dallas, Texas
Level Contributor
299 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff seemed friendly, but also reserved. Room was nice, breakfast was okay, thought the staff person seemed overworked and flustered. She seemed over her head and did not keep products stocked well. We used the breakfast area at night to hang out which was nice. Free wifi.

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TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Jbwhitehouse, Thank you for taking the time to review the Fairfield Inn & Suites Amarillo. We strive to impress all of our guests, but I'm sorry to hear that we fell short. Your comments have been shared with my staff to ensure that future guests do not have the same experience. Please allow us another chance to impress you... More 

Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived after midnight and found the hotel easily. The clerk at the desk was very pleasant and wasted no time getting us checked in. She had keys ready and told us about the free breakfast which we didn't have time to do. The room was basic. No extra chair except the one at the desk. A closet area with... More 

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Dallas, Texas
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here first leg of motorcycle trip Dallas-L.A.-Coast Highway-Dallas. Got in late, room was ready, took a great shower, and went to bed. AC kept the room cool enough for a good night's rest. Rooms are clean, but unremarkable. Complimentary breakfast was about the same. Rate was ok, nothing great. Hotel served its purpose. Would probably stay elsewhere next time... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear TonyAndSuz, Thank you for taking the time to review the Fairfield Inn & Suites Amarillo. I'm pleased that you enjoyed our clean rooms and complimentary breakfast. However, it is always our goal to impress our guests, and I'm sorry that we came up short. I hope that we will have another chance to impress you on your next trip... More 

Oklahoma
Level Contributor
171 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Needed a room in Amarillo that would allow us to catch an early flight the next morning. We could have stayed at the Airport Fairfield but thought we could save several dollars by being at the Medical Center property. Just a few more miles but it's right on I40. Parking might be a problem if you arrive late. Make sure... More 

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Tucson, Arizona
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 21, 2015

Spent one night in this hotel. The room was spacious, clean and had very comfortable beds and a decent bathroom. The free breakfast was ample and the staff was helpful and friendly. The only downside was the nearby highway noise - request a room to the back so it is quieter.

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Fort Worth, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2015

I've stayed at a lot of Fairfield Inn locations but this one is probably bottom of the list. We stayed there on a trip from TX to CO and back. On the outbound leg they gave us a different room type than requested. Not generally an issue but coupled with the fact that the room and hall carpets had been... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Rodney M, Thank you for reviewing the Fairfield Inn & Suites Amarillo West Medical Center. Please accept my apologies that your experience at our hotel was less than satisfactory. We strive to impress our guests, but it is clear we came up short. Your comments will be shared with my staff to ensure any issues are corrected. I hope... More 

Carrollton, Texas, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2015

My wife and I stayed here one night on our way to Colorado. Friendly front desk both checking in and checking out. Clean room. Although on the freeway there was no noise going to sleep. Well maintained. We are going to stay here on our return home. Would definitely recommend

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2015

We have stayed at this hotel many times in the past 6 or 8 years on trips from Colorado to east Texas, coming and going. It was always a pretty good stay. This time we found mold around the tub, sign in parking lot (USER ASSUMES ALL RISK), pack of 89 cent chips for $2.50 and previous free internet service... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Marvin M, Thank you for reviewing your stay at the Fairfield Inn & Suites Amarillo and for your loyalty to our hotel. I'm sorry to hear that your most recent stay was less than satisfactory. I have shared your feedback with my staff to ensure any deficiencies are corrected right away. Please allow us another chance to show you... More 

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