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Fairfield Inn & Suites Amarillo West / Medical Center

#15 of 69 Hotels in Amarillo
Certificate of Excellence
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6600 Interstate 40 W, Amarillo, TX 79106
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Fairfield Inn & Suites Amarillo West \/ Medical Center
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156 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for a night on our way to Phoenix. Despite ongoing renovations, hotel surprised us with excellent service upon check-in as well as during our stay. We planning to make this hotel our choice of stay in Amarillo - perfect combination of price and service. Rooms are clean, good breakfast, reliable Wi-Fi - what else a... More 

Helpful?
Thank SeazonedGlobetrotter
Fort Collins, Colorado
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 6, 2016

We have stayed at this facility off and on for 8 or 10 years. Last summer it just was not up to their standards or ours. We are very happy to report to you that we stayed here in mid December and also again today. Although they have been under going a big remodel they are doing everything possible to... More 

Helpful?
Thank Marvin304
Conway, Arkansas
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

Visited here with my family of 8. We could tell immediately the hotel was a step below others in the area, but priced the same as the Hilton Garden Inn, Country Inn & Suites, etc. The hotel seemed run down, the breakfast area was in an emptied hotel room (not in the foyer or appointed breakfast area). Hopefully the reason... More 

Helpful?
Thank Katy B
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Katy B, Thank you for your feedback of the Fairfield Inn & Suites Amarillo West Medical Center. I am glad to hear you enjoyed your clean room and comfortable bed. We are excited that the hotel is going through renovations. Unfortunately, with renovations we need to make accommodations such as moving the breakfast into a separate room while we... More 

Miamisburg, Ohio
Level Contributor
156 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed December 31, 2015

We were in one of the King studio suites. The room was large, clean and comfortable. Check in was great. The agent noticed that my husband and I both had reservations for the night. He caught the error that I had made and cancelled one of the reservations. I very much appreciate that he was able to do that rather... More 

Helpful?
Thank timesharetraveler11
Jenison, Michigan
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 26, 2015

After driving for 16 hours and 1100 miles from Anaheim, California, to Amarillo, Texas, and arriving at 10:00 p.m., on December 19, I just wanted to check in and get to bed right away. When my wife and I entered, the male service clerk was chatting up the female security guard and was in no hurry to check us in,... More 

Helpful?
Thank Alan B
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Alan B, Thank you for reviewing the Fairfield Inn & Suites Amarillo. We strive to provide the highest level of service, and I'm saddened to hear we fell short. Your comments will be shared with my team to ensure this was an isolated incident. We hope you will allow us another chance to impress you during your next stay... More 

Bayfield, Colorado
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 31, 2015

Adequate Fairifield with good location close to several chain restaurants which offer a quite variety of food types. Easy on and off with excellent parking. Have stayed here several times and the only disappointment I ever had was when the hotel was being remodeled. Could not figure out why they didn't put me up across the parking lot at a... More 

Helpful?
Thank jim a
TMIHospitality, Manager at Fairfield Inn & Suites Amarillo West / Medical Center, responded to this review

Dear Jim A, Thank you for reviewing the Fairfield Inn & Suites Amarillo. I am pleased that our location was convenient for you and you liked our proximity to restaurants. However, I apologize that you had a less than satisfactory stay with us due to the renovation. We work hard to keep it from interfering with our guests, but clearly... More 

Jonesboro AR
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 18, 2015

This was a one night stop over from Durango Co....We had two of the newly renovated room, which were very comfortable and very welcoming after a long drive. The bed was very comfortable and morning breakfast was great...Would highly recommend Young man at front desk was very accommodating..

Helpful?
Thank sandyyrk
1 review
5 of 5 stars Reviewed October 7, 2015 via mobile

The night desk guy named Michael provided what I would consider the best customer service I've ever recieved. He was polite, attentive, and even gave me a spare phone cable when mine broke. I am truly a raving fan.

Helpful?
Thank Braden E
Lexington, Kentucky
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 3, 2015

Stopped here on our return from the mountains. Needed a rest from the 8 hour drive and a decent meal. This location is undergoing renovations, but that in no way interfered with our stay. For the most part you wouldn't even know it was going on. The staff is professional and quick to respond to any requests or questions. The... More 

Helpful?
Thank jay S
Perth, Australia
Level Contributor
106 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 17, 2015

this hotel was not close to anything really so unless you have a car I wouldn't recommend it. That said the room was a good size and beds comfortable. The breakfast was normal for these kind of hotels. The staff were friendly and helpful. It is pretty good value for money.

Helpful?
Thank Aussie E
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