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Baymont Inn & Suites Amarillo

2.5 of 5
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3411 I-40 West, Amarillo, TX 79109 (Formerly Holiday Inn)
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Baymont Inn & Suites Amarillo
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Ranked #40 of 69 Hotels in Amarillo
A recent review
5 of 5 stars reviewed 2 weeks ago
Lets_go_family Suffolk, VA
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447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW

Kathleen and Marina at the front desk are RUDE! The Windham corporation should be ashamed of themselves for hiring these two.Lack of couth, manners, etiquette.or even the slightest bit of decency from this front desk has resulted in the assurance that you will NEVER receive me as a guest again.As an accredited chef in VA beach, I come into contact... More 

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Hebron, Indiana, United States
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15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Other people from hotels close by swimming here, pop machine doesn't work, not maintained, rude front desk guy, no elevator, people fighting in the hallway!! This hotel is bad in all aspects & will never stay here again, here I sit thirsty late at night & not safe for me to go out

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Travelers are raving about these Amarillo hotels

Abilene, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is not being maintained properly. The pool was empty, the workout room was a joke (the cardio machines were broken) and mosquitos appeared to be hatching inside the room. The carpet in the hall is stained and the place had a slight smell (not a strong smell). The bed was fine and the breakfast was ok. I've stayed... More 

Review collected in partnership with Baymont Inn & Suites

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Baymont I, General Manager at Baymont Inn & Suites Amarillo, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. Our pool does not open until May 22, 2015. Most pools in Amarillo do not open until Memorial Weekend. The pool was empty because we drained it last week in order to make some repairs to it in order to have... More 

Suffolk, VA
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were pleasantly surprised at this facility. we had been driving for 11-12 hours and were really tired and pretty much would have paid anything to sleep. The young lady at the front desk was very professional, courteous and friendly. She knew the area because she directed us to a restaurant that was still open at midnight,... More 

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Pacific, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Front desk staff welcoming. Thought this would be another positive experience with this brand. Not so much. From unidentified substance on key card to dull looking halls with scuff marks, uncomfortable bed and poor sound proofing it was time to go after 6 hours of sleep interrupted by the frequent jet engine noise of the air handler kicking in. Got... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Amarillo, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

If you want a basic hotel room for a decent price this is an ok option. Breakfast was decent nothing extraordinary. Rooms looked/felt clean. Towels were on the thin/scratchy side and one of mine was stained from previous use so it was a good thing it was only me that needed a shower. I went down to front desk for... More 

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Plains, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

as our team arrived at we were meet with other travelers that were staying there that were cooking in the hall ways, the smell was horrible. then the smell of pot coming from the rooms were horrible. there were about 15 in this group that were walking around spaced out. front desk was told about this. during the night some... More 

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed April 17, 2015

The front desk representative was helpful and friendly. The morning representative was friendly and polite. However, neither person was able to overcome my disappointment in the quality the room which started out with a broken lock so our room could not be secured. The room next door has a terrible looking door itself. Overall, we thought we were getting a... More 

Review collected in partnership with Baymont Inn & Suites

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