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Kiva Hotel Amarillo

2.0 of 5
2501 IH-40 E, N. Frontage Rd, Amarillo, TX 79104
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Kiva Hotel Amarillo
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Kiva Hotel Amarillo
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112 reviews from our community

Traveler rating
    4
    12
    9
    9
    78
See reviews for
24
23
7
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
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  • All months
    (112)
  • Mar-May only
    (22)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (24)
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Menomonie, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

Checked in saw and smelled the room and got a refund and went to Microtel a mile away for $14 more we got a beautiful spacious king room Don't waste money and risk an allergic reaction to the mildew and mold at Lakiva Also the very pleasant clerk took out a notebook and recorded why I wanted a refund ---they... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The rooms were nasty, not even considering the guest which who were rude and dirty, the rooms has outdated TV's, walls, and beds. The employees were rude and were to busy worrying about who much people are in a room. I would never recommended this hotel (or shack) to anybody in a lifetime.

Was this review helpful? Yes 2
Altadena, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

While heading to the DFW area from New Mexico we decided to stop midway. Came across the "La Kiva Hotel" while searching booking websites. The price was lower than most for a double room. Complimentary breakfast was fresh with made to order eggs, sausage, hash browns, toast, orange juice, and coffee. There are both an indoor pool and hot tub.... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 7, 2015 via mobile

The room was dirty and smelled. The carpet was stained, heater didnt, no hot water. Pulled back blanket on bed and there was a mouse on the bed. Went to check out and the staff got belligerent and the male started cussing me.Claimed that they had a policy that after 15 minutes in the room they can charge for the... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2015

beds aren't very comfortable caper looked diety the shower didn't work mirror on wall was broke heater barely worked and the staff was rude I was working nights and so sleeping during the day the office called me early one morning to tell me I "had" to let the cleaning lady in it was mandatory even after I explained I... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2015

If you have an option between sleeping in your car or this place... sleep in your car. Extremely mouldy, run down and disgusting. Bathrooms have never been cleaned... bathtub was mouldy and under 6 inches of dirt/soap scum. Even someone elses foot prints were still in the tub. Everything else was stained... carpet I'm pretty sure had blood stains and... More 

Was this review helpful? Yes 4
Saint Augustine, Florida, United States
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

Nasty rooms! Carpet is disgusting. Pillows are stained yellow. Drapes are torn. Drawers missing from dresser. No heat even after maintenance man comes and tells us it will take 10 minutes or so to heat up. We let it run for 45 minutes and decided to leave. The will not refund you your money if you have been in the... More 

Was this review helpful? Yes 3
Amarillo, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 1, 2015 via mobile

From the moment I walked into our room, I wished we had stayed somewhere else. The inside door had to be slammed open and shut. The public balcony door was the same except the key card entry didn't work and the peephole was knocked out so anyone could look in. Several of the lights didn't work. Our bathroom door had... More 

Was this review helpful? Yes 3
Mount Airy, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 30, 2014

My husband, daughter, and myself were traveling across the country from NC to NV, we stopped in Amarillo on our 2nd night of our journey and were planning to stay somewhere super cheap. Then we saw this place, and loved the exterior and lobby, and figured we'd splurge for a nice hotel one night. Boy...we were wrong. The room was... More 

Was this review helpful? Yes 1
Niagara Falls, Canada
2 reviews
1 of 5 stars Reviewed October 14, 2014

Some would say, you get what you pay for, but that's not true for our stay. We traveled the USA for 17 days and paid much less for MUCH better stays. Don't be fooled by the fancy lobby and atrium. The rooms are dirty, burn marks on rugs, doors don't shut, missing bathroom faucet handles, sheets don't fit the bed,... More 

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