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All 5 Alvarado hotels

Holiday Inn Express Hotel & Suites Alvarado

2.5 of 5
325 Village Park Drive, Alvarado, TX 76009
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Ranked #3 of 5 hotels in Alvarado
Most recent review
5 of 5 stars Reviewed June 12, 2013
steven r Phoenix, Arizona
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24 reviews from our community

    Trip type
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    15
    5
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Date Rating
Phoenix, Arizona
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013 NEW

I stayed here while visiting my family in Fort Worth. I booked not knowing how far away it was but after driving the first time the 30 min didn't seem that bad. The hotel is great it looks new and well kept. The staff was friendly and always willing to help with what ever I needed. I have 3 kids... More

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Castle Rock, Colorado
Top Contributor
135 reviews 135 reviews
89 hotel reviews
Reviews in 75 cities Reviews in 75 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 9, 2013

Property was clean and well maintained. Checked in late by a friendly staff person, who recognized my Priority status. Nice bedding package and room towels were fluffy. Breakfast area was clean and had plenty of food.

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Venice, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 22, 2013

Stayed at this hotel, 3/14-3/17/2013, and was pleased by the clean & well-kept property. Friendly front desk staff on all days. At first look, I thought this hotel had to have been open less than 12-months...but was totally surprised to find out that it has been open since 2010. Room was very clean, and serviced properly during our stay. Breakfast... More

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Macomb, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 19, 2013

Check in wasn't overly friendly and my priority membershp wasn't acknowledged. Wifi was spotty and slow. Loud and disruptive party staying on our floor made sleep difficult. Called down to the front desk and the problem was not resolved, if anything their party became louder. Property was clean but breakfast wasn't available until I believe after 7am weekends, ended up... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review
March 13, 2013

Dear xTraveLoverx, Thank you for taking the time to post your comments. I would like to apologize for the service you received that did not live up to your expectations and the noise which affected your stay negatively. We are also sorry for the issues you had with our WiFi and our breakfast options. The feedback we receive from our... More

1 review
1 of 5 stars Reviewed January 14, 2013 via mobile

The staff and management at this location are awful! We asked for towels for the pool and got bath mats!!! We were told the indoor pool was heated and it wasn't. They even told us it was fixed and it wasn't. It was freezing!!!We had our kids w/ us so this was the major draw.. There is something that just... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review
January 26, 2013

Dear Travelinghotelguest, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. I am sorry you were not satisfied with the service you received from our staff. We take all reviews positive and negative very seriously, and your... More

San Antonio, Texas
1 review
1 of 5 stars Reviewed January 10, 2013

My family stayed here on Jan 4, 2013 in two rooms on second floor. Clerk said hotel was not full. We could not sleep due to loud barking dog a few rooms down hallway. Called desk clerk at midnight and asked for dog to be removed, noisy guests moved, or worst case move us. Clerk went up to room, guests... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review
January 24, 2013

Dear Douglas G, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept my sincere apology for the noise challenges you experienced during your stay. We rely on you, our guest, to let us know... More

Cleveland, Texas
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 25, 2012

There are so many things wrong with this hotel. I've stayed at other Holiday Inn Expresses and they've been great but the managers of this site are letting their guests down. They are apparently family oriented and allow all their employees to bring their children to work with them. We booked five rooms for four nights and I saw the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review
July 25, 2012

Dear loves2laugh29, Thank you for leaving a comprehensive review of our property during your stay. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I'm happy you liked the cleanliness of the hotel. However, please accept our apologies for any inconvenience the hotel staff... More

PHILA PA
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 14, 2012

Stayed 6/12-6/13/12. My first trip for business travel to Texas landed me in Holiday Inn- Alvarado. Building is practically new, must be within the last few years. The Staff member was super nice. Checkin and Checkout was fast and easy. Try and get a room away from 35W, can be very loud with trucks all night. Hotel met all of... More

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minneapolis
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2012

I was recently here for a one night stay. Check in was welcoming, accurate, and fast. I am not even sure if the front desk agent had clocked in yet as we both came in at the same time. She recognized my Priority Club Status. This front desk agent was Marissa and she truly cares about her guests and making... More

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KY
Top Contributor
64 reviews 64 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 8, 2012

Pros: - Great rate ($69.00 rate including tax) at holidayinn.com - Free parking - Free internet - Business center - Complimentary breakfast - Indoor pool - Very clean throughout - Close to Southwestern Adventist University (6 miles - 10 minute drive) - Across the street from Texas Conference of Seventh-day Adventists - Very near restaurants (McDonald's, Subway, China Buffet, Pizza... More

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Holiday Inn Express Hotel & Suites Alvarado
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Additional Information about Holiday Inn Express Hotel & Suites Alvarado

Also Known As:
Holiday Inn Express Hotel And Suites Alvarado
Address: 325 Village Park Drive, Alvarado, TX 76009
Phone Number:
Region: United States > Texas > Alvarado
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Alvarado
Price Range: $
Hotel Class:2.5 star (2.5*)
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