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Holiday Inn Express Hotel & Suites Alvarado

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325 Village Park Drive, Alvarado, TX 76009
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Holiday Inn Express Hotel & Suites Alvarado
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44 Reviews from our TripAdvisor Community

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Traveler rating
    26
    11
    3
    1
    3
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17
7
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (15)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (11)
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Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. From the moment we booked in Tim was so friendly and helpful. The room was VERY spacious and clean. The breakfast was OK and we would recommend this hotel Shanna was exceptionally friendly on our checkout

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Chelde, Thank you for choosing to stay with us at Holiday Inn Express & Suites-Alvarado and for providing your review. I am happy to hear that Tim and Shanna took such great care of you. Our team prides itself on excellent guest service. I am glad that you enjoyed our spacious guest rooms and bedding we have to offer. We... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nicest Hotel I have ever stayed in! Great staff, clean rooms, and excellent food. This was my best experience! Its obvious that the staff has been trained well in customer care. They were very attentive!

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Hello nursescottie, Thank you for choosing to stay smart with us at Holiday Inn Express & Suites-Alvarado and for providing your feedback. My team and I are delighted to hear that you enjoyed our great guest amenities and award winning guest service. We look forward to seeing you again when your travels bring you back to our area. More 

1 review
4 of 5 stars Reviewed December 16, 2014

We arrived in Dallas with several challenges. The one comforting and pleasant surprise was the reception we received here at the Holiday Inn. Originally we had reservations at a different hotel. We were not sure which one. The general manager graciously called every hotel in the area and learned that we had no reservations. They offered us a room at... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

rfarrar6559, Thank you for staying with us at Holiday Inn Express and Suites-Alvarado and for providing your feedback. My team and I enjoyed taking care of you during your travels. We look forward to seeing you again when your travels bring you back to the Alvarado area. More 

San Francisco, California
1 review
1 of 5 stars Reviewed November 21, 2014

I had the worst experience I have ever had in terms of hotel stay at this place. I spend around 50% of my time traveling for work and I have never had an experience that was this bad. I booked a reservation for the Holiday Inn Express in Alvarado, TX for a wedding in November. I booked the room in... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

jpfeifer979, I want to apologize again for your concerns. My team and I strive on taking excellent care of all of our travelers and am disappointed to hear we failed you. It was to my understanding that we had your concerns taken care of after our phone conversations, so I am puzzled as to why you post this review. Please... More 

1 review
5 of 5 stars Reviewed October 26, 2014

We could not have been more pleased with staff members Brianna & Keagan. Booking.com totally screwed up our reservations. Brianna went over & beyond to make it right! Keagan checked us in & couldn't have been any more pleasant. The room was excellent. The bed was like sleeping on clouds. Very very pleased. Thank you Brianna & Keagan for all... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Mgarc99, Thank you for your recent stay at Holiday Inn Express and Suites-Alvarado Texas. I am glad to hear that you enjoyed your stay and that our team took great care of you. We look forward to seeing you again when your travels bring you back to our area. More 

Seabrook, Texas, United States
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 21, 2014

I stayed at this property in June/2014. Upon a late arrival I was exhausted and disappointed. Bed was single sheeted, nothing between me and a pillow top mattress with hair stuck on it but one thin sheet. The MOD triple sheeted the bed for me as housekeeping was not there. He was very professional, apologetic and friendly. As with most... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Dear Audra H, Thank you for taking the time to leave a review about your experience with us. I take great delight looking at your generous ratings with regards to our service and that you even found comfort staying in our property. However, I do acknowledge your concern regarding the sheets, so in that regard please accept my deepest apologies.... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 23, 2014

The rooms are large, clean, and modern with mini fridges and microwaves. Beds were very comfortable and staff was very friendly. It is located close to several places to eat. I would recommend this hotel to anyone and we will return.

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Cathy G, Thank you for your recent stay at Holiday Inn Express and Suites-Alvarado. We are glad you enjoyed your spacious room and high quality beds. We look forward to seeing you again when your travels bring you back to the Alvarado Texas area. More 

Premont, Texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 9, 2014

mary , the clerk , was very pleasant and helpfull ..........she gave us a room on the first floor as per our request.............Bed was very comfy.......Breakfast was good......... coffee was great.........WE USED THE TRAVEL COUPON BOOK FOR 25% OFF....VERY GOOD VALUE...

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

Hello chuck b, Thank you for your recent stay at Holiday Inn Express and Suites-Alvarado. I am glad that Mary took great care of you and you enjoyed Staying Smart with us. We look forward to seeing you again when your travels bring you back to our area. More 

Austin, Texas
1 review
5 of 5 stars Reviewed August 8, 2014

Driving through the area we had a flat and the spare was not holding air. So we stopped in and Lisa was a big help. She made us feel comfortable and even looked up a list of repair shops.. the room and breakfast were great too.

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

rwhitfie123, Thank you for your recent stay at Holiday Inn Express-Alvarado and for providing your feedback. I am glad to hear your enjoyed your stay and our service provided by Lisa. My team and I pride ourselves on our amenities and service. We look forward to seeing you again when your travels bring you back to our area. More 

Level Contributor
542 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed June 10, 2014

Staff very friendly and accommodating. Place seems new so everything warmed as expected. The bed was extremely comfortable. Breakfast was typical HIE. Direct TV offered adequate channel selection. Nearby dining selections were fairly limited. Price was fair.

Was this review helpful? Yes 1
Scott S, General Manager at Holiday Inn Express Hotel & Suites Alvarado, responded to this review

TAMAN1951, Thank you for your recent stay at Holiday Inn Express-Alvarado and for providing your feedback. With us being 3 years old, I am to hear that we still have the new feel. I am glad to hear that you enjoyed your stay and service. My team and I look forward to seeing you again when your travels bring you... More 

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68 photos of this hotel

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Room/suite (32)
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Bathroom (2)
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Business center/function rooms (5)
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Pool/beach area (2)
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Hotel & grounds (5)
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Dining (10)
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Other (12)
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