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Holiday Inn Express & Suites Alpine Southeast

#3 of 11 Hotels in Alpine
Certificate of Excellence
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2004 East Hwy 90, Alpine, TX 79830
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Holiday Inn Express & Suites Alpine Southeast
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99 Reviews from our TripAdvisor Community

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Traveler rating
    67
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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college station
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed one night for visiting Mcdonald Observatory and Big Bend national park. The distance to go Mcdonald Observatory is almost 50 mins, and to go Big Bend is 80 mins. The room is brand new, all of things are clean and comfort. Complimentary breakfast is generally good. Friday night has a happy hour; served some alcohol, cheese and snacks.

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El Paso, Texas
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 4 plus grandparents stayed at this resort for one night during a weekend. And here is my report: Room condition: brand new rooms, comfortable and clean beds. Standard size bathroom. Coffee machine: yes Toiletry products : yes Breakfast: Standard Swimming pool: Indoor and great for kids!! They provide nice towels on location. Friendly staff. Hotel is about... More 

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for a great review! Our staff strives to make every guest feel welcomed and we try to ensure that our guests have a wonderful stay. Thank you for staying with us! More 

El Paso
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Traveled with my son for a weekend getaway. Loved my stay!!! The room was a suite with a separate couch so we were able to buy some microwave meals from the "sweet shop" & veg out on the couch. Bonus was an indoor swimming pool that was actually working (Hampton Inn in Alpine has been down for about 2 months).... More 

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

I am extremely pleased you loved your stay! I am pleased you enjoyed the room and our services. In regards to having a larger party in one room, I do apologize for that but for fire safety we must follow certain regulations so that our guests are safe. If you are ever in the Alpine area again I hope you... More 

easton, pa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After driving for hours without passing another car, we came upon the little town of Alpine and pulled into the Holiday Inn Express. I was not expecting much as the hotel is in the middle of nowhere. From the moment we walked in, we were surprised at how clean the lobby, dining areas and business center were. Our room was... More 

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for staying with us! I am pleased to hear you had a pleasant stay with us, we strive to make each guest feel welcomed and have a comfortable stay. One again thank you for staying with us. More 

California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

During a recent stay at this hotel, I had one of the most disappointing experiences I have ever had at any hotel. What should have taken only a few minutes during check-in took some 40 minutes. As a result, I will never do business with this hotel again. After I was delayed in another state during my trip (and after... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Dear Frank G, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. It seems like your stay was negatively affected due to the front office services. Please accept... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015

We arrived late after being in the Big Bend National Park all day long. We were very tired and arrived to a room that the toilet was very dirty and carpet most likely not vacuumed... Thanks so much to the young man working the desk alone. He put a sign up on desk and promptly came and cleaned our dirty... More 

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

I greatly appreciate you leaving a review of your stay. I do apologize for the incidents you encountered during your stay. I will ensure that I speak with our head housekeeper and make sure each room is checked prior to the guest checking into the rooms. I hope that your stay was pleasant and look forward to having you back... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed her and drove to Big Bend each day due to the accommodations within the park were full. This is a nice place to stay. The rooms are big and you can tell the whole place is fairly new. Great breakfast each morning. The only complaint was attention to detail when cleaning rooms. We had numerous finger/hand prints on... More 

Was this review helpful? Yes 1
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

I am so pleased to hear you had a nice stay with us. I do apologize for the small details not being taken care of. I do apologize for your window and bar area not being thoroughly cleaned. I assure you that I will speak with our staff and keep an eye out for every detail that needs to be... More 

Heerhugowaard, The Netherlands
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed al this hotel for 2 nights. When we arrived the people at the frontdesk were very helpful and friendly and gave us all the information we needed about the area and nearby restaurants. We were informed that there was a managers reception and offered drinks and some snacks. I always love managers receptions, but what I didn't like... More 

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for such a wonderful review we are so pleased to hear you enjoyed your stay. We will look into controlling the beer intake per guest. We hope to y'all again soon. Once again thank you again. More 

Dallas, Texas
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 29, 2015

rooms are very large, and beds are typical HI Express, meaning great. breakfast is more than adequate, microwave and nearly full size fridge make the room experience easily 5-star. only king sized units were available during our stay, and they are a bit pricey for the area.

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for choosing our hotel! I am pleased to hear you found our hotel to be a pleasant stay. If you ever return to the area we hope you stay with us again. Thank you for your review, we greatly appreciate it! More 

Reston, Virginia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 22, 2015

This hotel is very nicely maintained inside and out. The hotel staff are friendly and accommodating with assistance. The public areas were spotless when we walked in, and my room was as well. There isn't a full service restaurant, but they do serve a decent breakfast each morning. The back of the hotel does face the railroad tracks, but from... More 

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

We are very glad you had a comfortable stay with us! Our staff tries to make each guest feel as if they are at home. Thank you for choosing our hotel! More 

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