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Holiday Inn Express & Suites Alpine Southeast

#3 of 11 Hotels in Alpine
Certificate of Excellence
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2004 East Hwy 90, Alpine, TX 79830
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Holiday Inn Express & Suites Alpine Southeast
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104 Reviews from our TripAdvisor Community

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Traveler rating
    69
    27
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
  • German first
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English first
  • All months
    (104)
  • Mar-May only
    (33)
  • Jun-Aug only
    (27)
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    (22)
  • Dec-Feb only
    (22)
All months
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

This is a new building and the staff was helpful. The location is sort of outside the main area of town and on the opposite side of town from the University. Staff helped us with recommendations for dinner and other activities.

Was this review helpful? Yes
Eleuthera
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 1 night in June. Reservations, check in, and getting the room were all easy. Staff was friendly and accommodating. Hotel location was good and easy to find. Beds were very comfortable. Room was modern. No noise from the traffic. Great place to stay in West Texas.

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Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for a great review! I am pleased to hear you and your family had a pleasant stay with us. Thank you for choosing our hotel! More 

Plantersville, Texas
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on night while going to McDonald Observatory and traveling west. The kids enjoyed the pool and the adults the nice happy hour. The rooms were clean and offered the usual amenities. The free wireless was also nice for the kids. The font desk staff was friendly and helpful. Recommend it if you plan on staying in area.

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

I am pleased to hear you had a great stay with us! If you ever return to the Alpine area we hope you return to our hotel! Thank you for staying with us. More 

Devine, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked pay when you get there option, however they charged my card before i ever got there. In trying to get this staighted out manager Patty was very rude by demeanor and tried to blame it all on Booking.com. She lied and told me it was them who charged my card, however after calling them she was the one who... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Dear Stony123, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Alpine Southeast, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

San Antonio, Texas
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We made this reservation in a last minute set of plans. It turned out to be a good call. The room we had was spacious enough for the two of us and well outfitted for out needs. The location provided easy travel to where we desired to visit.

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college station
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed one night for visiting Mcdonald Observatory and Big Bend national park. The distance to go Mcdonald Observatory is almost 50 mins, and to go Big Bend is 80 mins. The room is brand new, all of things are clean and comfort. Complimentary breakfast is generally good. Friday night has a happy hour; served some alcohol, cheese and snacks.

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for a great review! I am pleased to hear you enjoyed your stay and was able to enjoy our Manager's Reception on Friday! We strive to make each guest feel welcomed and ensure that they are taken well care of. Thank you for choosing our hotel! More 

El Paso, Texas
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 12, 2015

Our family of 4 plus grandparents stayed at this resort for one night during a weekend. And here is my report: Room condition: brand new rooms, comfortable and clean beds. Standard size bathroom. Coffee machine: yes Toiletry products : yes Breakfast: Standard Swimming pool: Indoor and great for kids!! They provide nice towels on location. Friendly staff. Hotel is about... More 

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for a great review! Our staff strives to make every guest feel welcomed and we try to ensure that our guests have a wonderful stay. Thank you for staying with us! More 

El Paso
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 5, 2015 via mobile

Traveled with my son for a weekend getaway. Loved my stay!!! The room was a suite with a separate couch so we were able to buy some microwave meals from the "sweet shop" & veg out on the couch. Bonus was an indoor swimming pool that was actually working (Hampton Inn in Alpine has been down for about 2 months).... More 

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

I am extremely pleased you loved your stay! I am pleased you enjoyed the room and our services. In regards to having a larger party in one room, I do apologize for that but for fire safety we must follow certain regulations so that our guests are safe. If you are ever in the Alpine area again I hope you... More 

easton, pa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 4, 2015

After driving for hours without passing another car, we came upon the little town of Alpine and pulled into the Holiday Inn Express. I was not expecting much as the hotel is in the middle of nowhere. From the moment we walked in, we were surprised at how clean the lobby, dining areas and business center were. Our room was... More 

Was this review helpful? Yes
Patti L, Front Office Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Thank you for staying with us! I am pleased to hear you had a pleasant stay with us, we strive to make each guest feel welcomed and have a comfortable stay. One again thank you for staying with us. More 

California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2015

During a recent stay at this hotel, I had one of the most disappointing experiences I have ever had at any hotel. What should have taken only a few minutes during check-in took some 40 minutes. As a result, I will never do business with this hotel again. After I was delayed in another state during my trip (and after... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Alpine Southeast, responded to this review

Dear Frank G, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. It seems like your stay was negatively affected due to the front office services. Please accept... More 

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