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Quality Inn Allen - Plano East

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407 South Central Expressway, Allen, TX 75013 (Formerly Pyramids Hotel)
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Quality Inn Allen - Plano East
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11 Reviews from our TripAdvisor Community

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Fort Collins, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all, I really appreciated the staff at this hotel. I made an error in my reservation, which the manager was able to rectify in a friendly manner. They also gave us advise in how to spend some extra time around town, find a good restaurant, and served a reasonable breakfast. They also helped with a late checkout. Aside... More 

Helpful?
Thank alan877
Redding, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay in Comfort hotels often on the west coast, and this is very nice, clean, and especially a good value. Near to premium outlets, shopping center and Cabela's too. Indoor pool is a nice amenity. All the staff I came in contact with were friendly and knowledgeable. The location was convenient to the McKinley Medical Center where family member... More 

Helpful?
Thank Carolyn B
Nevada, Texas
1 review
1 of 5 stars Reviewed January 9, 2016 via mobile

The lady at the desk was so rude!!! She had an attitude from the moment we walked in!!! She told me she had other customers that were more important!! I will never ever stay here again. Instead of trying to make us happy she would have been fine with us leaving so she wouldn't have to deal with checking us... More 

Helpful?
Thank Kloie K
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 9, 2016 via mobile

They have obviously made a lot of efforts to remodel/update this motel. The problem, updates are superficial. I stepped into the shower, and in order to get even warm water, the flow slowed to a trickle. To get enough water flow to penetrate my hair, I had to take a cold shower, and in the middle of winter! The bathroom... More 

Helpful?
1 Thank Rose S
Roatan, Honduras
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 21, 2015

This hotel was very well kept. Good wifi, good breakfast, refrigerator, microwave, coffee maker, computer desk, indoor pool. Very satisfied. Front desk service was good. Plenty of free parking. Two restaurants within walking distance.

Helpful?
Thank Pickledgringo
Queensland, Australia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 2, 2015 via mobile

We chose this hotel because it was handy to the outlet stores at a reasonable rate. The staff were very helpful but the room was small and had a musty smell; the door to where our car was parked didn't open from the outside and the air conditioner was noisey but not as noisey as the birds nesting outside our... More 

Helpful?
Thank eggie4737
1 review
4 of 5 stars Reviewed July 21, 2015 via mobile

Very clean and accommodating. Manager went out of her way to make us feel comfortable. Very nice pool area. VERY comfortable beds and bedding...and I don't sleep well at hotels. Breakfast area could use a little improvement. Overall great!

Helpful?
Thank Jeff R
Level Contributor
3 reviews
3 of 5 stars Reviewed July 8, 2015

I could tell it was once a cute little hotel. Pool area was great but pool needs refinishing or something along with hot tub, appears dirty eventhough I am pretty sure it's not. Staff was great! Can't say enough about Sheila aka "Speedy". There to help us with anything we needed. We wanted to take her home with us just... More 

Helpful?
Thank Overtime M
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 27, 2015

We stayed at the Pyramids Hotel last year for several weeks. We were visiting family in Allen and wanted a clean and safe place for our kids. We had visited several of the usual small road-side hotels and some of the nicer small hotels but non worked. The Pyramids was the cleanest, best priced and safest option close to our... More 

Helpful?
Thank MLolovic
Hampton Roads VA
Level Contributor
1 review
5 of 5 stars Reviewed June 11, 2015

Jessica, Thank you for requesting feedback. We've visited Pyramids for the past fifteen years. Unfailingly, we are greeted warmly and are treated like family. It was such a pleasure to know Mohammed and to know that he was someone we could count on for a pleasant visit. He watched our grandchildren grow up and welcomed them warmly, I must mention... More 

Helpful?
Thank questionsandanswers
Jessica B, General Manager at Quality Inn Allen - Plano East, responded to this review

Thank you so much for your kind remarks and your continued patronage. Please rest assured that I will do everything in my power to make sure you continue to have a pleasant experience at The Pyramids Hotel. I look forward to your next visit! Kindest Regards, Jessica Blackburn More 

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