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Pyramids Hotel

2.5 of 5 407 South Central Expressway, Allen, TX 75013
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Pyramids Hotel
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64 reviews from our community

Traveler rating
    24
    14
    8
    4
    14
See reviews for
23
16
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Plano, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After getting married earlier in the day, my bride and I checked into the Nefertiti Room. Not only was it spacious and comfortable, but the hot tub, in the room, was what brought us in. Excellent quality at a wonderful price. We'll stay there again

Was this review helpful? Yes 1
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Rob, Let me first Congratulate you & your bride on your wedding, as well as thank you for your service to our country. I am thrilled that we made your wedding night memorable and that you enjoyed the Nefertiti Suite. We enjoyed having you stay with us and look forward to many returns. Kindest Regards, Mohamed Elmougy General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly. The rooms are very clean. Wish the room was set up where you could watch TV from the Jacuzzi. The only let down was breakfast. We didn't even bother to go to breakfast the 2nd day.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Tina, Thank you for taking the time to share your experience at The Pyramids and for promising to return on your next visit to Allen. We appreciate your kind remarks about our staff and cleanliness of our rooms & suites. I am also sorry to hear that you didn't utilize our breakfast on the second day, but promise to... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 17, 2015

We have stayed here before because of its convenience to events we were attending. The last time we stayed our room was much nicer than the one we had this time The breakfast room is lovely and very clean but the food was very ordinary (cold cereal, etc.). We decided to go out for a hot breakfast. Staff is very... More 

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about our facility and staff. We appreciate your kind remarks about the staff and are currently looking for more enhancement on our breakfast offerings. In the meantime, we have updated your room preference so that we may accommodate it on your next visit. Kindest Regards, Mohamed Elmougy General... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed January 16, 2015

The Pyramids was a perfect place to stay. The staff was very helpful and knowledgeable. The room was very clean and comfortable. I would recommend it to anyone that asks. Next time I need a room in Allen or the surrounding area for that matter, I will stay here again.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Joe, Thank you very much for taking the time to praise our hotel and the staff. We are excited that you have decided to make The Pyramids your home when visiting the area in the future. We appreciate your business and look forward to welcoming you back. Kindest Regards, Mohamed Elmougy General Manager More 

1 review
4 of 5 stars Reviewed January 15, 2015

Very friendly and accommodating! Also, best place for pet friendly in the area! Have stayed here many times over the years, will be back! All staff from front desk to maids aim to be helpful and please!

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Mr. & Mrs. Bollinger, Thank you for your kind remarks about our hotel and the staff. We always appreciate your repeat patronage and look forward to welcoming you back soon. Kindest Regards, Mohamed Elmougy General Manager More 

Clyde, Texas
1 review
5 of 5 stars Reviewed January 7, 2015

The Pyramids was perfect in every way that I count important - friendly, great location, amenities and lastly, price. The staff is excellent and the rooms were clean and comfortable. I've stayed at other hotels when coming to the metroplex, but I will stay here from now on.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Mike, Wow! It doesn't get better than this. We truly appreciate your kind remarks about us and are thrilled that you will make The Pyramids Hotel home away from home from now on. We look forward to your return visit and wish you a very Happy New Year. Kindest Regards, Mohamed Elmougy General Manager More 

Nashville, Tennessee, United States
1 review
4 of 5 stars Reviewed January 6, 2015

You may bring your dogs to this hotel which is why we stay at the Pyramids for every trip to Allen, Texas. The hotel needs updating but it serves its purpose. If you enjoy swimming there is an indoor pool.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Sherry, Thank you for taking the time to share your feedback with us. We appreciate the 4 star rating and your tips for other travelers. I trust you had a safe trip back home to Nashville and look forward to your return on your next visit to Allen. Kindest Regards, Mohamed Elmougy General Manager More 

1 review
5 of 5 stars Reviewed January 4, 2015

We have an annual event in Allen and we found the Pyramid at the last minute 3 years ago. They are great. The rooms are clean and the staff goes out of their way to make sure we are satisfied. The hotel is close to restaurants and right on the main road.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Richard, Thank you for your kind remarks about The Pyramids Hotel. We always enjoy hosting you and your family on your annual visit to Allen for the New Year's Day Run. Although it was cold outside this year, I trust that the family enjoyed this annual event and look forward to your return next time. Until then, Have a... More 

1 review
4 of 5 stars Reviewed January 3, 2015

We always love staying at the pyramid hotel. The management is so great. We wish breakfast went past 9:00 though. We didn't get up that early so we didn't get to enjoy the breakfast. The pool was great!

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Andy, Thank you for your return visit and for taking the time to share your feedback with us. We always enjoy having you stay with us and appreciate your kind comments about the management. Although breakfast ends at 9 a.m. on weekdays & 10 a.m. on weekends, the staff is always trained to keep it open until the last... More 

1 review
3 of 5 stars Reviewed January 2, 2015

Great clean hotel with wonderful service. The rooms could use some updating but otherwise great service and value, especially for a hotel that takes pets. The indoor pool and sauna are a major plus, especially in the cold weather months.

Was this review helpful? Yes
melmougy, General Manager at Pyramids Hotel, responded to this review

Dear Texas Girl, Thank you for your kind remarks about your recent visit to The Pyramids Hotel. We are glad that you liked our room cleanliness, services and the overall value. We are always looking for ways to keep our rooms updated and welcome any suggestions. In the meantime, we wish you a happy new year and look forward to... More 

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Additional Information about Pyramids Hotel

Address: 407 South Central Expressway, Allen, TX 75013
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pyramids Hotel 2.5*
Number of rooms: 59
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Also Known As:
Pyramids Hotel Allen

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