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All 7 Allen hotels

Pyramids Hotel

2.5 of 5 Hotel   |   407 South Central Expressway, Allen, TX 75013
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Pyramids Hotel
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Ranked #7 of 7 Hotels in Allen
A recent review
4 of 5 stars reviewed 3 days ago
Sarah T Mineola, Texas
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45 reviews from our community

Traveler rating
    15
    8
    6
    4
    12
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19
14
Solo
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mineola, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall quality of the room was great. Comfortable, clean beds and bedding. Quiet rooms, even though the rooms next to us and across the hall were occupied. Breakfast could use a significant overhaul. We gave it a good look and the decide to eat at mcdonalds. Great place for families playing on the road at the allen softball complex, about... More

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pelmougy, General Manager at Pyramids Hotel, responded to this review

Glad to hear you liked your room, Sarah! I do appreciate your feedback about our breakfast -- I'd love to know more about what exactly you feel we could be doing better, so please don't hesitate to give us a call if you want to discuss it. In the meantime, I appreciate your kind words, and I hope we'll see... More

Allen, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at their Nefretiti Suite with a nice jacuzzi tub. The suite had a fridge and coffee maker. We also had a simple continental breakfast. It was a very romantic night. Just don't expect the room service or the other big hotel amenities. We didn't try their indoor pool but it looked nice. It's a nice comfy quiet hotel.

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pelmougy, General Manager at Pyramids Hotel, responded to this review

I'm glad you enjoyed the Nefertiti Suite so much, Marc! From relaxing in the Jacuzzi to enjoying a nice breakfast, it sounds like you really got to kick back while you were here. Thanks for your kind words, and I hope you'll keep us in mind next time you're in town! - Mohamed, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

This was the perfect place to take 8 girls to swim and watch movies and sleepover. Staff was extremely accommodating and was an overall great experience. Hotel was clean, indoor pool is huge, plenty of towels and linens.

Review collected in partnership with this hotel

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pelmougy, General Manager at Pyramids Hotel, responded to this review

I'm so glad the birthday party was such a hit, Adrienne! We enjoyed hosting it and look forward to many returns. Sincerely, Mohamed, General Manager More

Broken Arrow, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

5 of us, 2 rooms. What's better than a good nites sleep, then off to shopping at their famous mall, then the Red River shootout with the Texas Longhorns playing the Oklahoma Sooners. Great weekend shared by all!

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pelmougy, General Manager at Pyramids Hotel, responded to this review

It doesn't get much better than that, Theresa. I'm so glad to hear that you had such a great weekend here! Looking forward to seeing you again in the future. Warmly, Mohamed, General Manager More

waco, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We accidentally dropped the iron on the carpet, it left a burn mark and they charged us $100. That was unexpected. The furniture was a bit outdated and there was an old school tv in the room which was humorous to us.

Review collected in partnership with this hotel

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pelmougy, General Manager at Pyramids Hotel, responded to this review

Julie; thank you for taking the time to share your feedback with us. Unfortunately, we charged you for the carpet iron burn as we were forced to take the room out of inventory until repairs are done by an outside company two days later. This was communicated via voicemail in your room by our morning manager. My aplogies for not... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We always stay here when we visit Allen, TX. It is a quiet, clean, and has a very friendly staff! It is also in a great location! They also updated to nice flatscreen tv's. We travel with our dog and there is a big area to take them outside which is great! We are always very pleased when staying there!

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pelmougy, General Manager at Pyramids Hotel, responded to this review

I'm so glad to hear how much you've enjoyed your stays, Saundra! Thanks so much for your kind words and for thinking of us when you come to Allen. Looking forward to seeing you next time! Sincerely, Mohamed, General Manager More

Texarkana, Arkansas, United States
1 review
5 of 5 stars Reviewed September 9, 2014

We consider Pyramids Hotel our home away from home. We have stayed at Pyramids Hotel numerous times and have always been treated like family, Whatever we need has always been taken care of. We Love Pyramids Hotel in Allen, TX. My Grandchildren are always treated well by the staff and have always loved coming to Pyramids Hotel in Allen. They... More

Review collected in partnership with this hotel

Was this review helpful? Yes
pelmougy, Owner at Pyramids Hotel, responded to this review

I'm so glad we could be your home away from home, Jan. I'm looking forward to seeing you and your family again in the future -- please say hi to them for us! All the best, Mohamed, General Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014 via mobile

Do not stay here. Beds feel like a pile of rocks. Pool was ice cold. Spa was luke warm. All breakfast was was old bread and stale old frozen waffles and no juice just water...oh yeah tube box tvs and no internet

Was this review helpful? Yes 1
pelmougy, General Manager at Pyramids Hotel, responded to this review

I'm very sorry to hear that weren't impressed with your stay. Our pool and whirlpool are supposed to be digitally maintained at 89 and 100 degrees at all times. Please accept my apologies if this wasn't the case. As for the internet, I'm not sure what went wrong because we do offer free Wi-Fi through two separate networks to ensure... More

Allen, Texas
1 review
1 of 5 stars Reviewed August 3, 2014 via mobile

We booked a block of rooms for o yr wedding g here months in advance. At one point we called back to check and someone told us there was no reservation. We sorted it out luckily. Then on our wedding day we went to check in and they said there was no reservation foe our room even though we gave... More

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pelmougy, Owner at Pyramids Hotel, responded to this review

Thank you for sharing your feedback with us. As I do handle initial group bookings, I'm very concerned to hear about this and would greatly appreciate it if you could contact me to provide more details. We have checked with our front desk associates, and no one recalls turning away any reservation on that particular weekend. Additionally, I personally contacted... More

Durant, Oklahoma
1 review
1 of 5 stars Reviewed July 11, 2014

Stayed at this hotel one night only with my spouse. When went to leave they asked us if all the towels were in the room. It was a weird question but we answered yes and we said we might have left one down at the pool but we weren't sure. They said okay Thanks. The next day I checked my... More

Was this review helpful? Yes
pelmougy, General Manager at Pyramids Hotel, responded to this review

I'm very concerned to hear about this, James. Regardless of the situation, you should feel nothing but respected by my staff, and I sincerely apologize for any frustration you felt. I'm glad to hear that we were able to reverse the charges to your account, but it shouldn't have been an issue in the first place. I'll be sure to... More

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Additional Information about Pyramids Hotel

Address: 407 South Central Expressway, Allen, TX 75013
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pyramids Hotel 2.5*
Number of rooms: 59
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Also Known As:
Pyramids Hotel Allen

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