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All 7 Allen hotels

Hilton Garden Inn Dallas/Allen

3.0 of 5 Hotel   |   705 Central Expressway South, Allen, TX 75013
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82%
Ranked #5 of 7 hotels in Allen
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 20, 2013
Burgess H Saint Paul, Minnesota
  • Reviews (177)
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Hilton Garden Inn Dallas/Allen
See the most recent reviews
Saint Paul, Minnesota
Top Contributor
95 reviews 95 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 20, 2013

This hotel is near our company office. They do a great job for breakfast and service. They greet you with a smile and remind you to sign up for the rewards program. I got the sense that they try to accommodate reasonable requests when they can. They deliver what you would want and expect in a hotel.

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for staying with us. Your feedback is greatly appreciated. We strive very hard to exceed all guest expectations. I hope to see you soon. More

Senior Contributor
45 reviews 45 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 19, 2013

We stayed in this hotel for a group function with work. The staff was friendly and kind and the rooms were nice. There were several places to eat and shop within walking distance as well. Overall this was a great place to stay with a large group and we would consider returning in the future.

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for being our guest and offering feedback on your visit. We appreciate you and hope you will visit us soon. More

Benton, United States
1 review
4 of 5 stars Reviewed May 14, 2013

Great location right off 75- Close to shopping, restaurants. We were in a king suite which features a sleeper sofa. This was perfect for our teenager. It was separated from the king bed. The spacious bathroom separated the two which was nice for night time bathroom trips. Also for privacy. Bed was very firm, sheets were fresh and clean. The... More

Review collected in partnership with Hilton Garden Inn

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your feedback. We really appreciate your business- hope to see you soon! More

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 9, 2013

I was in the Allen area for a week of Training at a local business. We chose this Hilton Garden Inn because if was within walking distance of the training facility. My room was neat and clean and stocked with all the necessary items. I can't say much about the house keeping service while I was there because I like... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to review our hotel and your experience. We appreciate your business and hope to see you very soon. More

Austin
2 reviews
4 of 5 stars Reviewed May 8, 2013

This place is not going to overwhelm you with a feeling of luxury however it is modern, clean and I have felt more than comfortable having my family stay there with me on several occasions. It has a small bar and kitchen and the breakfast was on par with other large hotel chains. Also has a stocked pantry which is... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for the feedback on our hotel and our team members. We are delighted you enjoyed your stay. I look forward to your next visit to Allen. More

Chicago
Top Contributor
60 reviews 60 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 3, 2013

Although typical in design for this chain, which is comfortable and inviting, the service was not up to par with the Hilton name as we have experienced elsewhere. We were booked for six nights and on the third day they called me to ask when I was going to get my clothes out of the room since I had checked... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your feedback on your recent stay. I am very sorry about the mix up in your departure date, the incorrect invoice given to you and the issue with our housekeeping. I appreciate you bringing this to our attention so that we can re-train our team. I hope you will consider giving us another opportunity the next time... More

1 review
5 of 5 stars Reviewed May 3, 2013

Terrific place to stay for a quick overnight romantic getaway! WE reserved a room with a king size bed and an over sized whirlpool jetted bathtub....amazing for soaks with your significant other!! The package included the breakfast buffet the next morning. Would have been nice if they would have offered it in bed but it is what it is. Still... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for choosing the Hilton Garden Inn. We appreciate your business and your feedback. I am happy to hear you enjoyed your couples getaway! More

Farmerville, United States
1 review
5 of 5 stars Reviewed April 26, 2013

Everything was great! Friendly service, clean, and quick and easy arrival/departure! I would recommend this hotel branch to anyone. I brought a youth group and we had 3 rooms. There were no problems out of any of them. Thank You Hilton!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, Front Office Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear you had a great experience. I hope to see you soon on your next visit to Allen. More

Senior Contributor
35 reviews 35 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

Seriously, I do not know why this hotel is not ranked higher. It's proximity to everything in Plano/Allen couldn't be better. The staff were ALWAYS polite and helpful. The rooms were spotless, roomy and quiet (even right off the highway). To be fair, I will mention the only negatives I saw: the "pantry" was extremely expensive and the breakfast a... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your recent visit to the Hilton Garden Inn Dallas/Allen. You business and your feedback is very important to us. We strive hard to satisfy every guest, every time. I do hope to see you back soon at our location. Thanks again! More

London
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2013

Fairly new, lovely rooms and friendly staff. Close to loads of places to eat or shop. Nice pool and very quiet at night. Have stayed here a few times and am always happy with it. At the end of the day its a business hotel but its about as good as it gets. Bar is nice in the evening and... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to give us feedback. We appreciate your business and hope to see you again very soon. More

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Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expressway South, Allen, TX 75013
Phone Number:
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen

33 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (9)
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Hotel & grounds (9)
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Pool/beach area (1)
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Dining (3)
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Other (12)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Allen #3 Business Hotel in Allen #4 Family Hotel in Allen
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Allen hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart, Outdoor heated pool and whirlpool, Fitness center, Great American Grill® restaurant open for breakfast and dinner, Over 9,000 sq. ft. of divisible meeting and banquet space. We also offer a complimentary shuttle within a five mile radius of the hotel. ... more   less 
Number of rooms
150

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