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Hilton Garden Inn Dallas/Allen

#4 of 7 Hotels in Allen
Certificate of Excellence
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705 Central Expressway South, Allen, TX 75013
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1 room 1 guest
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Hilton Garden Inn Dallas\/Allen
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265 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Flower Mound, United States
5 of 5 stars Reviewed yesterday NEW

We choose this hotel for its proximity to the Plano Centre. The online check-in was easy, the staff was very friendly and the hotel met all of our needs. Two Rows Restaurant next door was also a great bonus, as we got our late take-out dinner there 3 out of 4 nights. The only thing I didn't like were the... More 

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Provo, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is clean, comfortable and meets everything I look for in a hotel. A little spendy for family travel, but perfect for business. Cleanliness and friendliness in staff are 2 of the most important things to me when I travel. This hotel met both of those standards.

Review collected in partnership with Hilton Garden Inn

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HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Beverly V, Thanks for taking the time to let your fellow travelers and I know how your recent stay with us was. I have the same belief you do and instill that with the team...It makes my day when I read that we are in line with this all around the Hotel! Looking forward to your next visit! More 

Poughkeepsie, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

First of all, this hotel is in a very busy area surrounded by freeways and shopping centers. Don't expect to go out for a walk. The room was fine overall, but I had a real problem with the quality of the toilet paper and bathroom cups. The former was as flimsy as I've ever seen, The cups were paper and... More 

Review collected in partnership with Hilton Garden Inn

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HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear William M, Thanks for taking the time to rate your recent stay with us in Allen, Tx. We appreciate that you enjoyed all but the 2 items mentioned in your guest room. I can promise you just as I have seen this, so has Hilton and we both value guest feedback! Looking forward to your next visit! More 

Franklin, Tennessee
Level Contributor
1,462 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 529 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilton Garden inn is my favorite for this Diamond member. I like that most our new and they have great fresh breakfasts. This particular one was great all around and a great stay. The front desk had a bunch of people working and they were very helpful, upgrading me to a suite.

Was this review helpful? Yes 1
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Anthony C, Thanks for the great review on your recent stay with us in Allen, Texas! Now we just need a hint or two on how to get a perfect 5 rating on your next stay! :) More 

Missouri
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very average hotel. For my business trip, the location was good. I didn't have to travel far to get to restaurants in the area. That said, it's right off a highway, so you do hear the traffic driving by all day/night. The room was ok. The water pressure for the shower was great, but the water pressure for the toilet... More 

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HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Bryan D, Thanks for taking the time to rate your recent stay with us. I am sorry that we did not meet your expectations as far as upkeep. I understand you did not like our wifi speed- we do have 2 levels to offer our guests, I'm not sure if you were aware, and we will soon be upgrading again... More 

texas
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this Hilton Garden Inn before and had a wonderful experience, this trip not so much, the place is very nice and front desk personnel outstanding. Arrival experience was great, however the room was warm, 81 degrees according to room control, everything appeared to be running correctly (It was a very hot day in Texas), the temperature continued... More 

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HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear tx61210, Thanks for taking the time to review your recent experience. I am truly sorry you did not have the experience you were hoping for, and with the information you have provided we can make sure that the next guest does not have the same disappointment. Hopefully, you will give us another try and see that we are sincere... More 

Tulsa, Oklahoma
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Passing through and couldn't get in to where we normally stay. Called and rooms were available here at a great price. Didn't know what to expect. Hotel exceeded our expectations. Beautiful hotel. Clean, really clean. Great, large end room. Quiet. Pool is wonderful. Very convenient. From the first phone call to check in and out the staff were very nice.... More 

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HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Good afternoon Debbie S, We really appreciate you taking the time to let your fellow travelers know what a great stay you had at our Hilton Garden Inn here in Allen! We hope to be your #1 choice for the next trip. Although your other option includes breakfast, at a higher overall cost, we like the fact that you have... More 

Minneapolis
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They do a great job at this location. Easy check in, online, room clean and comfortable, the breakfast staff are really attentive and polite. I slept really well, the mattress was awesome. And my personal fav, there is a starbucks coffee just 2 buildings away. Also had dinner at Two Rows one night, which is right next door. I will... More 

Was this review helpful? Yes
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Good afternoon efitravelor, I really appreciate your taking time to give your fellow travelers, as well as I, a review of your recent trip to the Hilton Garden Inn here in Allen. We will have your room on the 6th floor waiting for the return of YOU, our wonderful extended family- thanks for the great review! More 

Plano, United States
1 review
5 of 5 stars Reviewed July 22, 2015

I used my HHonors points for my son and his family during two recent visits. The staff seamlessly accommodated them both times and even upgraded their room for them. I will continue to use this hotel for their future stays and will use it for other family members as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you, Thank you, Thank you Leonard E! We appreciate you, your family and any one else you refer to us and will not let you down! You are our extended family and will always be treated as such, Can't wait until you are back! More 

Rochester, United States
1 review
4 of 5 stars Reviewed July 21, 2015

Great stay with comfortable beds, Kuerig in the rooms and good water pressure. Convenient location if working outside the Dallas area. Walking distance to some nice chain restaurants. What more could you ask for?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

William J, Thank you so much for the great review! We are looking forward to your next trip to Allen, and will do everything we can think of, to bump the 4 up to a 5! :-) More 

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