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All 7 Allen hotels

Hilton Garden Inn Dallas/Allen

3.0 of 5 Hotel   |   705 Central Expressway South, Allen, TX 75013
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82%
Ranked #4 of 7 hotels in Allen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
castroh1 Brownsville, Texas
  • Overview
  • Reviews (180)
  • Photos (33)
  • Amenities
  • Room tips (17)
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180 people have reviewed this hotel

Traveler rating
    92
    54
    18
    13
    3
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51
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Brownsville, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Hotel is in a perfect location. The rooms are clean and turndown service was great. I stayed there 2 nights July 18-19, 2014 for a family wedding and most of my family also rented rooms there. We were very happy with the rooms and how clean and spacious they were. The only problem we encountered was with the swimming... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your feedback from your recent visit. It always helps us improve our services. I have passed on your feedback about the pool to our maintenance supervisor to get immediate improvement. We hope to see you back soon on your next visit to our area. Angela Barfield, General Manager More

Springdale, Arkansas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Everything was pretty good, had a decent breakfast like other typical hotels, hotel was clean my biggest problem was the quality of the beds VERY uncomfortable and the pool was dirty and cold. Being a "Hilton" I was quite disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Fairview, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our AC at home went out and we toughed it out one night but went to this hotel for the next night. Great front desk and it is obvious the place is well taken care of in all areas. Dinning, Pool area and our room was terrific. This hotel is located near our home and it is the first time... More

Review collected in partnership with Hilton Garden Inn

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thanks for letting us know how we are doing. I'm glad to know you enjoyed your visit. Please come back soon! Angela Barfield, General Manager More

San Angelo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were only at the hotel long enough to check in, sleep, use the Jacuzzi tub in the room, and check out. It was a great location for us, the bed was comfortable, the AC worked. We did a $10 upgrade for the tub option and my only notes about the Jacuzzi tub situation - there are shutters that can... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thanks for your stay at the Hilton Garden Inn. We appreciate your business. Your feedback is invaluable and helps us make improvements. I do hope you will stay again soon. Angela Barfield, General Manager More

Orlando, Florida
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean hotel in Allen. Staff was amazing and after checkin they greeted me by name. Room was the usual HGI room with a view of the industrial complex behind the hotel. The location is great it's directly off the interstate and tons of good places to eat near by. Only negative was that it's a hike from Love Field,... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for the feedback on your recent stay. We value our guests & are happy to see that you enjoyed your visit. Please come again soon! Angela Barfield, General Manager More

Whitehouse, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My only experiences with Hilton Garden Inn is with the one located in Allen, TX. Because of my experience there I will plan on more stays with them in the future as this is the only hotel I want to deal with anymore. I have had business trips and personal trips here and on all of my trips the staff... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for staying with us and offering your feedback. Your loyalty to the Hilton Garden Inn brand is very much appreciated. I do hope to see you again very soon. Angela Barfield, General Manager More

1 review
5 of 5 stars Reviewed June 22, 2014

This hotel was extremely clean and everyone there very friendly. This hotel is located so close to many restaurants and shopping areas. There is a really nice outdoor mall right across the highway from here or travel north on hwy 75 for a couple of miles and there is a big mall and every restaurant you could want. Great hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your visit. Our team at the Hilton Garden Inn is here to please. Hope to see you soon! Angela Barfield, General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

This is a beautiful hotel. Great rooms and great employees.They have limited smoking rooms (2nd floor), which to my surprise, were well appointed, clean and smelled very nice. I am thrilled there are still nice hotels offering smokers a room. The hotel is centrally located if you are visiting N. Dallas and outlying areas. The gym and pool is clean... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thanks for your stay at the Hilton Garden Inn. We appreciate your business. Your feedback is invaluable and helps us make improvements. I do hope you will stay again soon. Angela Barfield, General Manager More

fort worth,tx, United States
1 review
3 of 5 stars Reviewed June 12, 2014

Love hiltons, hate this one. Was put in a non-smoking room, but 1/2 the floor was allowed to have smoking. I haven't seen a SMOKING hilton in years. Why now? Avoid it - and stay at other hiltons if you don't like smoking rooms. If you smoke then great place to stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Mr. C.- I sincerely appreciate your feedback and am very sorry we did not exceed your expectations.My sincerest apologies for us placing you on the floor with smoking rooms. I do hope you will give us another try in the future. Your business is important to us. Angela Barfield General Manager More

Allen, United States
1 review
2 of 5 stars Reviewed June 11, 2014

The smell in our room upon check was beyond words. I called immediately to front desk and was told someone would be right up. The staff brought up a spray bottle of air freshner and she started spraying it which made the smell even worse. I called once again to let them know the smell was unbearable and still was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and oder free. An unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. More

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Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expressway South, Allen, TX 75013
Phone Number:
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen

33 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (9)
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Hotel & grounds (9)
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Pool/beach area (1)
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Dining (3)
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Other (12)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Allen #3 Business Hotel in Allen #5 Family Hotel in Allen
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Allen hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart, Outdoor heated pool and whirlpool, Fitness center, Great American Grill® restaurant open for breakfast and dinner, Over 9,000 sq. ft. of divisible meeting and banquet space. We also offer a complimentary shuttle within a five mile radius of the hotel. ... more   less 
Number of rooms
150

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