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All 7 Allen hotels

Hilton Garden Inn Dallas/Allen

3.0 of 5 Hotel   |   705 Central Expressway South, Allen, TX 75013
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81%
Ranked #5 of 7 Hotels in Allen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Antique55 Saint Charles Missouri
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188 reviews from our community

Traveler rating
    96
    56
    18
    15
    3
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54
30
15
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Spanish first
  • Swedish first
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English first
Saint Charles Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I just returned from Allen after checking my Son into College in Commerce Texas. This Hotel has everything you would need and more! Its very clean, the staff is wonderful and will do anything to help you. We have stayed in the Marriott down the street and it is so dirty with CONDOMS hanging in a row right by the... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear Antique55- Thank you for your recent stay and your review. We are very happy to know how much you enjoy our hotel. You are much appreciated. Angela Barfield General Manager More

Plano, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Due to an AC unit failure at our primary residence my wife and I needed to find a place to stay locally. We new of this location and thought we'd give it a try. Much to our surprise the room was more than we expected and included the little extra's any one would need when traveling or away. No noise... More

Review collected in partnership with Hilton Garden Inn

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Hi Robert P- Thanks for choosing Hilton Garden Inn as you home away from home. We appreciate you and we thank you for your feedback. Angela Barfield General Manager More

San Antonio, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel does everything right, from the outstanding staff at the front desk to the housekeepers that recognize guests and give your room that extra touch. The pool was redone this year and is great after a long day at the office. The ease of check-in and out is great. If your travels take you to this area, this hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Hi Ruth B- Thank you for your business. You are very much appreciated. I hope you will stay again soon. Angela Barfield General Manager More

Los Angeles, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The friendliness of the front desk staff and breakfast server made my stay very pleasant. I slept well in a comfortable bed, which I cannot say for many of the hotels in which I stay on business. The location is convenient, yet I did not hear freeway noise.

Review collected in partnership with Hilton Garden Inn

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for for you recent stay with us. I'm so happy to hear that you enjoyed it. Pleae come again soon! More

Decline to State, United States
1 review
5 of 5 stars Reviewed August 11, 2014

Great value lodging experience. Have stayed at several hotels in the Allen area over the years (including this one previously) and found the stay this time among the best; amenities and service all above expectations. Really liked the option of in-room dining as several value hotels in the area to not provide this. The only downside was the pervasive cigarette... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Dallas/Allen. I genuinely appreciate your business and look forward to accommodating you in the future. Angela Barfield, General Manager More

2 reviews
2 of 5 stars Reviewed August 7, 2014 via mobile

This hotel appears to have a major cricket infestation. The first room they put me in on the 6th floor had dead crickets all over the floor. They said the 6th floor was the worst for crickets and moved me to a room on the 4th floor. That room was better, but still had a couple dead ones on the... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to write a review after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I sincerely apologize for the experience you had and ask that you please either email or call me at my contact information below. Your opinions are important to us. Angela... More

Tucson, Arizona
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 6, 2014

I stayed here for a single night business trip to McKinney. The room was a decent size, clean, and nicely furnished. It was conveniently located just off Highway 75. They offer free wifi but it's advertised as limited to checking email or social site, so I chose to pay the $4.95 for better service. The breakfast was very good with... More

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HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to write a review. I appreciate your feedback as it assists us on improving our service and quality. I am truly sorry for the experience you had in your room with the plumbing issues. Please either email or call me at my contact information below. Your opinions are important to us. Angela Barfield, General... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed August 5, 2014 via mobile

Stayed here for a basketball tournament and it was great. The room was clean even with a bed pressure nob. Breakfast was great with many choices (seemed like IHOP). But if you stay here don't stay on the 2nd floor because of smoke smells. Also on the last day of our stay the hall became infested with roaches but an... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your feedback from your recent visit. It always helps us improve our services. We hope to see you back soon on your next visit to our area. Angela Barfield, General Manager 972649-2930 or angela.barfield@hilton.com More

Brownsville, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

The Hotel is in a perfect location. The rooms are clean and turndown service was great. I stayed there 2 nights July 18-19, 2014 for a family wedding and most of my family also rented rooms there. We were very happy with the rooms and how clean and spacious they were. The only problem we encountered was with the swimming... More

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for your feedback from your recent visit. It always helps us improve our services. I have passed on your feedback about the pool to our maintenance supervisor to get immediate improvement. We hope to see you back soon on your next visit to our area. Angela Barfield, General Manager More

Springdale, Arkansas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

Everything was pretty good, had a decent breakfast like other typical hotels, hotel was clean my biggest problem was the quality of the beds VERY uncomfortable and the pool was dirty and cold. Being a "Hilton" I was quite disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI_AllenTX, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

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Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expressway South, Allen, TX 75013
Phone Number:
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
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Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen

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