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All 7 Allen hotels

Courtyard by Marriott Dallas Allen at the John Q Hammons Center

3.0 of 5 Hotel   |   210 East Stacy Road, Allen, TX 75002
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82%
Ranked #6 of 7 hotels in Allen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
TampaDana Tampa, Florida
  • Reviews (190)
  • Photos (49)
  • Amenities
  • Room tips (52)
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190 people have reviewed this hotel

Traveler rating
    102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Tampa, Florida
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located just off of Hwy 75 and is across the street from a large mall and is located as part of a large retail center with a wide variety of restaurants, etc. and is about 1-2 miles from the outlet mall. The hotel itself is pretty nice. My room was very big and had a mini fridge... More

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eastern US
Top Contributor
89 reviews 89 reviews
88 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while I was in the area for business. For a Courtyard, it was upscale and nice. My room was average size and in good shape. Basic internet is free. There is a medium-sized fitness room and a small pool, and a coffee shop for a light breakfast. The location is right off a highway, and... More

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Texarkana, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient to food, shopping & Central Expressway. I would definitely stay here again. Our room was clean, as was the rest of the hotel. Our room overlooked the courtyard. We did not eat there, so cannot comment on that.

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Emory, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The lobby is beautiful. The front desk is small but the service is excellent. Close to shopping and lots of food. Right off of Central Expressway. Quite inside but bustling outside. Very nice hotel and priced right.

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Klucas58, Thank you for reviewing our property in Tripadvisor. It is because of guest like you who share their experiences that we can continue to improve our services and amenities. I am very excited that you found our lobby beautiful. It certainly differs from other style Courtyards and it has a modern vibe. I am more excited with the... More

Saint Charles Missouri
1 review
3 of 5 stars Reviewed 2 weeks ago

I just returned from staying at the Marriott Allen today. It is in a great location, food not bad, but the carpet in the hallways of the room floors are so dirty its all you can look at coming out of your room. Never once in the 4 days I stayed there did I hear a vaccum at all!! They... More

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Antique55, I would like to thank you for your review in Tripadvisor. This will allow us to continue improving our services and amenities for the future. I am glad that you enjoyed our location as well as our Bistro food options during your stay. I am sorry that the condition of our carpets in the hallways as well as... More

New Orleans, Louisiana
1 review
2 of 5 stars Reviewed 2 weeks ago

This is the second time I stayed at this location. the first time, everything went well but I did not use any of the special services. This time, I did. There were no clean towels in the work out room which is very small, three treadmills and one was broken. The pool was nice and clean but no clean towels... More

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Janice4400, Thank you for taking the time to write about us in Tripadvisor. I relaly appreciate your comments as they will help us improve our services and amenities. Please allow me to apologize for your unpleasant experience during your stay. We should have had towels available or at least bring some more if they were all in use. Also,... More

Copperas Cove, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 days from Sunday to Tuesday and this was one of the nicest Marriott's we have stayed at. The room was top notch. The breakfast was the best I've had at a Marriott. High ratings all around.

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Cnkfox, Thank you for reviewing our property in Tripadvisor. We are very excited that you enjoyed your stay with us so much. I will share your comments about breakfast with our Bistro team and we hope to serve you again in the future. Thank you for staying at our property. Sincerely, Dora Dillow Guest Services Manager More

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, this hotel is excellent. We came to Dallas for business but wanted to add a trip to the outlet mall while we were here. After searching for hotels in Allen on Friday for a stay that night, our choices were very limited. The courtyard was a little on our pricey side so I wasn't thrilled about that but... More

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Fatmommacat, Thank you for such complete and detailed review of our property in Tripadvisor. We appreciate the time and effort it took on your part. We are delighted that you found our hotel to be excellent! That particular day most of the hotels in the area were full and I am glad you were able to book with us.... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is by far the best Courtyard location where I have ever stayed. The location is great! The lobby, reception area, pool, and workout facilities were wonderful (though the elliptical gliders were a bit rough and felt somewhat awkward). The rooms were fairly standard, though very nice and clean. My only complaint was that it was a shower only bathroom.... More

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DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Matthew A, Thank you so much for your time while reviewing our hotel in Tripadvisor. We are very excited that you have found your new hotel of choice in our Courtyard for when you visit the city of Allen. We loved our location within the Village and all the shopping it has to offer. We are glad that you... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My air Conditioner went out in my house. Needed a place to stay. Went to this hotel They were GREAT. They Went way out of their way to to accommodate me and my family Would Recommend this hotel They are A++++ Can't say enough good things about the staff Thanks Marriott for a great stay The Townsends

Was this review helpful? Yes
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q Hammons Center, responded to this review

Dear Guest: Thank you so much for your review in Tripadvisor. We really appreciate your insight. We are very excited to know that you enjoyed your stay with us so much! We hope to be your first choise for any accomodations needs in the area. Sincerely, Dora Dillow Guest Service Manager More

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Additional Information about Courtyard by Marriott Dallas Allen at the John Q Hammons Center

Address: 210 East Stacy Road, Allen, TX 75002
Phone Number:
Location: United States > Texas > Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Dallas Allen at the John Q Hammons Center 3*
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style
#4 Romantic Hotel in Allen #4 Business Hotel in Allen #5 Family Hotel in Allen
Hotel Class
Official Description (provided by the hotel)
The new Courtyard by Marriott Dallas/Allen at the John Q Hammons Center is conveniently located at the intersection of Hwy 75 and Stacy Road in The Village at Allen. The hotel includes 228 guest rooms and suites with over 15,000 square feet of flexible meeting space. This north Dallas hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located in The Village at Allen there are several dining, shopping, and entertainment options steps away. The Allen Events Center is located next door and home to the Allen Americans Central Hockey League team. Companies within a short distance include: Raytheon, Jack Henry & Associates, State Farm, PFS Web, Frontier and Experian. ... more   less 
Number of rooms
228

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