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Courtyard by Marriott Dallas Addison/Midway

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4165 Proton Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison/Midway
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Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: The staff was welcoming and helpful. The lobby area is nice and large, and the "Bistro" has food and drinks for purchase in the morning and late afternoon/evening, including Starbucks coffee. The fitness center has 3-4 treadmills and an elliptical machine. The bed (queen) was comfortable, everything was clean, and the desk was sizable enough to actually work at... More 

Was this review helpful? Yes 1
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We continue to work hard at doing our best to please our guest and think you for the positive review. The hotel is in the process of installing a new up to date HSIA. This will bring the latest internet security and speeds that we can bring to our guest. The project should be completed within the next 60 days. More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 2 weeks ago

I liked the modern feel when you walked into the lobby and the rooms were very nice and comfortable. My only complaint is the dog park that is located right next door to the hotel. If your room is on the side of the hotel, it can be loud with the dog-barking.

Review collected in partnership with this hotel

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your kind comments. The dog bark is a give and take situation. Some people love it others hate it. When we have rooms available, we are more than glade to move guest to the other side of the hotel when we have the availability. More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Simply very low on professionalism. They sent some one to room and then when I called they said they made an error during check in. Not even an apology. Nothing. My keys failed to work multiple times and each time, the attendant simply said, "oh well." No apology, nothing. When AC went on in room, it sounded like a freight... More 

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

I am sorry that your stay with us was below our standards and I will be using your comments as a training tool for our staff. Please contact me at the hotel so that I may accommodate you with a free future stay. We train and teach our staff to make sure to take care of all our guest and... More 

Chicago, Illinois
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay at Courtyards all over. This one - while it looked like all the others - was not that well managed. The front desk staff could not accommodate one single request - adjoining rooms, higher floor. The "restaurant" in the lobby closed too early for breakfast. I did love the outdoor courtyard, although the cushions were soaked from the... More 

Was this review helpful? Yes 1
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

I am truly sorry to hear that we could not accommodate your request. We were sold out when you arrived and when that happens, we cannot realistically accommodate all request that guest have. Our most important mission when the hotel is sold out and the rest of the hotels in the area are busy is to make sure that the... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Room, service was great. The hotel was clean, the amenities are good. We were a on family trip for a wedding. All of our needs were met. The hotel has great room service. Food is near by. The rooms are big and spacious. A

Review collected in partnership with this hotel

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for stay at our hotel. I am glade to we met and went above your expectations More 

Los Angeles, California
1 review
5 of 5 stars Reviewed June 1, 2015

I cannot compliment this hotel enough on its customer service. The nighttime attendant and cleaning staff were absolutely amazing! They were knowledgeable, attentive and had great attitudes. I'd definitely stay here again (or at another Marriott for that matter).

Review collected in partnership with this hotel

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you. We would love to have you at are hotel again the next time you are visiting Dallas. Please feel free to ask for me when you check in. More 

San Diego
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 27, 2015

I was originally only going to stay here for the night of my arrival and departure (to be near Love Field) but was so happy with it I stayed for the whole duration of my trip. The price could not be beat! My room was clean. The bed was super comfortable. The Fitness Center was decent. The weather was too... More 

Was this review helpful? Yes 1
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for sharing your experience with us. We are currently in the process of upgrading our WiFi so the next time you visit us in the future, you should experience a better signal. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

A small hotel with the impeccable service found in five star hotels. I have stayed here many times over the last ten years, and it sets the industry standard for service, amenities, and perfect location! Whether you want to shop, take in a ballgame, or have a great business meeting, check this hotel out! Meet the front desk ladies who... More 

Was this review helpful? Yes 1
william d, Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

I do not know if I should thank you or hire you as our hotel's PR firm. It is always nice to see comments such as these to share with our employees. They work so hard to make our guest stay great and sharing comments like these lets them know that their hard work is paying off. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This was my first time visiting the Dallas Area, also my first time staying at a Courtyard by Marriott. The hotel is incredible, very spacious rooms, close to the Galleria Dallas shopping and close to restaurants

Was this review helpful? Yes 1
william d, Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your kind comments. We try our best to make sure our guest stay is an enjoyable one. More 

Saint Louis, Missouri
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 10, 2015

I stayed at this Courtyard by Marriott for two nights. Room was clean and comfortable with free in-room wi-fi (although the wi-fi did not work the second night). The breakfasts I got from the Bistro were both good. The Bistro staff were very friendly. The lobby/bistro area was very comfortable for sitting with colleagues.

Was this review helpful? Yes
William D, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your kind comments. We try hard to make sure our guest has a memorable stay and it seems we have accomplished that goal. More 

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