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Courtyard by Marriott Dallas Addison/Midway

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4165 Proton Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison/Midway
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Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
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106 Reviews from our TripAdvisor Community

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Traveler rating
    60
    28
    12
    4
    2
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22
16
6
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has no frills! Not a luxury, but it was clean and neat. The lady that checked us in was extremely nice and helpful. The rooms were comfortable, but it only has the basics. No irons or ironing board. We did not try the breakfast, but we've heard from other guests that it was good.

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your comments. I am a little perplexed about your comments on no iron board and iron. The Courtyard is an upper scale limited service hotel that has all the amenities in the rooms of a full service hotel including microwave, full ironing board, iron, mini fridge and balconies. We also have a bistro that serves breakfast and... More 

Derby, Kansas
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have a big family and we reserved 3 rooms requesting they all be close together. This request was made months in advance and we were not close at all. Never once was I recognized as a Marriott Gold Elite Member and they took forever to figure out how to get us checked in. The rooms however were nice and... More 

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Plano, Texas
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a pipe burst in our house and wanted to stay somewhere close to work. Front desk staff were friendly but did give us keys to another person's room and found that out when I walked in on them.....when we were checking in it had just happened to another individual 10 minutes prior. After that, the stay was great.... More 

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for making us aware of this sitution. This should have never happened and we are investigating why it did. Thankfully your stay was a pleasent stay. More 

Chicago, Illinois
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times and have found this to be a very good hotel. The staff is very friendly and helpful. The location is great as there are several restaurants within walking distance. There is also a dog park behind the hotel, so if you are one that does not enjoy the sound of dogs barking, be... More 

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for sharing your experience with us. We like to hear from our guest so that we can see how we are doing and to improve upon service when we get feedback More 

Texas
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 23, 2015

Pros: The staff was welcoming and helpful. The lobby area is nice and large, and the "Bistro" has food and drinks for purchase in the morning and late afternoon/evening, including Starbucks coffee. The fitness center has 3-4 treadmills and an elliptical machine. The bed (queen) was comfortable, everything was clean, and the desk was sizable enough to actually work at... More 

Was this review helpful? Yes 1
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We continue to work hard at doing our best to please our guest and think you for the positive review. The hotel is in the process of installing a new up to date HSIA. This will bring the latest internet security and speeds that we can bring to our guest. The project should be completed within the next 60 days. More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed June 21, 2015

I liked the modern feel when you walked into the lobby and the rooms were very nice and comfortable. My only complaint is the dog park that is located right next door to the hotel. If your room is on the side of the hotel, it can be loud with the dog-barking.

Review collected in partnership with this hotel

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your kind comments. The dog bark is a give and take situation. Some people love it others hate it. When we have rooms available, we are more than glade to move guest to the other side of the hotel when we have the availability. More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed June 12, 2015

Simply very low on professionalism. They sent some one to room and then when I called they said they made an error during check in. Not even an apology. Nothing. My keys failed to work multiple times and each time, the attendant simply said, "oh well." No apology, nothing. When AC went on in room, it sounded like a freight... More 

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

I am sorry that your stay with us was below our standards and I will be using your comments as a training tool for our staff. Please contact me at the hotel so that I may accommodate you with a free future stay. We train and teach our staff to make sure to take care of all our guest and... More 

Chicago, Illinois
Level Contributor
178 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 10, 2015

I stay at Courtyards all over. This one - while it looked like all the others - was not that well managed. The front desk staff could not accommodate one single request - adjoining rooms, higher floor. The "restaurant" in the lobby closed too early for breakfast. I did love the outdoor courtyard, although the cushions were soaked from the... More 

Was this review helpful? Yes 1
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

I am truly sorry to hear that we could not accommodate your request. We were sold out when you arrived and when that happens, we cannot realistically accommodate all request that guest have. Our most important mission when the hotel is sold out and the rest of the hotels in the area are busy is to make sure that the... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed June 7, 2015

Room, service was great. The hotel was clean, the amenities are good. We were a on family trip for a wedding. All of our needs were met. The hotel has great room service. Food is near by. The rooms are big and spacious. A

Review collected in partnership with this hotel

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william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for stay at our hotel. I am glade to we met and went above your expectations More 

Los Angeles, California
1 review
5 of 5 stars Reviewed June 1, 2015

I cannot compliment this hotel enough on its customer service. The nighttime attendant and cleaning staff were absolutely amazing! They were knowledgeable, attentive and had great attitudes. I'd definitely stay here again (or at another Marriott for that matter).

Review collected in partnership with this hotel

Was this review helpful? Yes
william d, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you. We would love to have you at are hotel again the next time you are visiting Dallas. Please feel free to ask for me when you check in. More 

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