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Courtyard by Marriott Dallas Addison/Midway

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4165 Proton Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison/Midway
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Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
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91 reviews from our community

Traveler rating
    54
    23
    9
    4
    1
See reviews for
20
13
5
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (23)
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San Diego
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Older building, had a mildewy smell throughout hallways. Room and bed was comfortable and hotel was convenient to the Galleria area where I had business and only a 20 minute drive to Love Field the next morning. The front desk clerk was very pleasant and check-in was fast. You absolutely have to park near your room and go in through... More 

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your feedback. The Courtyard completed a total property, $4.5 million renovation in March 2014. I have shared your comments with my staff to ensure the problems are resolved. We hope to have you stay again with us when traveling into the Addison area! More 

Addison, Texas
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the door, the staff was very friendly, funny, and reliable. Before they even gave us the key to the room, they reaffirmed and encouraged us to share with them anything that could make our stay less than phenomenal.

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We thank you for your GREAT feedback and are so glad you enjoyed your stay with us. Should you be traveling into Addison in the future we hope you will come back and see us. More 

California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Outstanding staff. The customer service at this Courtyard was among the best I've experienced. I was very impressed that the reception staff greeted me by name every morning. Additionally the Cafe staff delivered excellent customer service.

Review collected in partnership with this hotel

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We thank you for your business and comments! I have shared your wonderful experience with my staff and we look forward to the opportunity to welcome you again! More 

Cleburne, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is updated and is always clean and comfortable. We receive exceptional service whenever we stay there. There are numerous restaurants available at various price ranges. Shopping areas are convenient. It is convenient for the family-oriented purpose of our trip.

Review collected in partnership with this hotel

Was this review helpful? Yes
Philadelphia, PA
Top Contributor
110 reviews 110 reviews
51 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago

This isn't a Four Seasons, but it's a good spot to stay. I paid $120 for a room that was clean and had a nice bed. It's all about expectations. I would stay here again. Close to Plano area and many office complexes.

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your comments! We are glad to hear you enjoyed your stay and time in Addison. Should you be traveling back into the area please reach out to Mary Joyce our Director of Sales to assist with making your reservation. We hope to have you back soon. Thank you, Mary Joyce - DOS More 

Abilene, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

actually I dont know where to start.this was the second time staying at this courtyard and why did I give this place a second chance,Shame on me.First of all I am gold card member and I felt I was treated like I was a brown card member..when we arrived our room stink like garbage and it smell like that the... More 

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for taking the time to leave us a review, we always appreciate feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the multiple issues you encountered during your stay. What happened was completely unacceptable. We... More 

Carrollton, Georgia, United States
Top Contributor
88 reviews 88 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A colleague and I stayed at this Marriott while on business in Addison. While the hotel is not one of the newer models it is very well kept by the staff and management team. Rooms were clean and fresh feeling. No issues at all. I recommend travelers use this facility if staying in the area on business or personal travels.... More 

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your comments and for choosing the Courtyard Addison-Midway. Our property completed a $4.5 million dollar renovation in March 2014 and we were the first to showcase the Courtyard CYnergy Package. We know there are many lodging choices when traveling and are thrilled you chose to stay with us. We do hope that you visit us again in... More 

Oklahoma City, Oklahoma
Top Contributor
78 reviews 78 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

99% of my trips to Dallas area I stay at this hotel and each and every time the service is great, the rooms are clean and quiet. This trip was no different. The new lobby looks good and the staff was overly helpful. I do wish they would add a Hot Tub to the property but overall there is no... More 

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for continuing to choose the Courtyard Addison-Midway when traveling into the area. We appreciate being your "Home Away From Home" and look forward to welcoming you back very soon! Thank you, Mary Joyce - Director of Sales More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My best friend and I booked the room as state employees. Printed the receipt and came after the rodeo. It was around 1145p when we arrived. Gabby was wonderful and very helpful. We were able to check in late with no issue. Rooms were clean and it was quiet! We sat outside by the fire pit and when we asked... More 

Was this review helpful? Yes
Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for choosing to stay with us at the Courtyard Addison-Midway. We are glad to hear you had a wonderful stay and hope to welcome you back when traveling into the area in the future! Thank you - Mary Joyce, Director of Sales More 

1 review
3 of 5 stars Reviewed March 13, 2015

I had a lot of trouble getting served at the breakfast bar. I asked for coffee, I paid for coffee, and then got ditched.... I sat as an individual waiting for one cup of black coffee.... Apparently the server thought I was with a group of corporate people.... And I was denied service.... even though I paid .... I would... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue you encountered at our Bistro. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Thank you again for... More 

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