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Courtyard by Marriott Dallas Addison/Midway

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4165 Proton Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison/Midway
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Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
Courtyard by Marriott Dallas Addison/Midway
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93 reviews from our community

Traveler rating
    55
    24
    9
    4
    1
See reviews for
20
13
5
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this Courtyard by Marriott for two nights. Room was clean and comfortable with free in-room wi-fi (although the wi-fi did not work the second night). The breakfasts I got from the Bistro were both good. The Bistro staff were very friendly. The lobby/bistro area was very comfortable for sitting with colleagues.

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William D, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your kind comments. We try hard to make sure our guest has a memorable stay and it seems we have accomplished that goal. More 

Florida City, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I selected this hotel for a one night stay during a business trip. I found it while searching for a hotel near my business destination. The excellent Trip Advisor reviews sealed my choice. I was not disappointed! From check in to breakfast, all aspects were lovely. There was one worker who really helped me. I needed to get some coffee... More 

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William D, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you, I will share your comments with Mario. We train our employees to take ownership of every guest and you are seeing the product of that training. More 

San Diego
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 14, 2015

Older building, had a mildewy smell throughout hallways. Room and bed was comfortable and hotel was convenient to the Galleria area where I had business and only a 20 minute drive to Love Field the next morning. The front desk clerk was very pleasant and check-in was fast. You absolutely have to park near your room and go in through... More 

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your feedback. The Courtyard completed a total property, $4.5 million renovation in March 2014. I have shared your comments with my staff to ensure the problems are resolved. We hope to have you stay again with us when traveling into the Addison area! More 

Addison, Texas
1 review
5 of 5 stars Reviewed April 11, 2015

From the moment we walked in the door, the staff was very friendly, funny, and reliable. Before they even gave us the key to the room, they reaffirmed and encouraged us to share with them anything that could make our stay less than phenomenal.

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We thank you for your GREAT feedback and are so glad you enjoyed your stay with us. Should you be traveling into Addison in the future we hope you will come back and see us. More 

California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2015

Outstanding staff. The customer service at this Courtyard was among the best I've experienced. I was very impressed that the reception staff greeted me by name every morning. Additionally the Cafe staff delivered excellent customer service.

Review collected in partnership with this hotel

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

We thank you for your business and comments! I have shared your wonderful experience with my staff and we look forward to the opportunity to welcome you again! More 

Cleburne, Texas
1 review
5 of 5 stars Reviewed April 9, 2015

The hotel is updated and is always clean and comfortable. We receive exceptional service whenever we stay there. There are numerous restaurants available at various price ranges. Shopping areas are convenient. It is convenient for the family-oriented purpose of our trip.

Review collected in partnership with this hotel

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Philadelphia, PA
Top Contributor
112 reviews 112 reviews
53 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed April 6, 2015

This isn't a Four Seasons, but it's a good spot to stay. I paid $120 for a room that was clean and had a nice bed. It's all about expectations. I would stay here again. Close to Plano area and many office complexes.

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your comments! We are glad to hear you enjoyed your stay and time in Addison. Should you be traveling back into the area please reach out to Mary Joyce our Director of Sales to assist with making your reservation. We hope to have you back soon. Thank you, Mary Joyce - DOS More 

Abilene, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed March 29, 2015

actually I dont know where to start.this was the second time staying at this courtyard and why did I give this place a second chance,Shame on me.First of all I am gold card member and I felt I was treated like I was a brown card member..when we arrived our room stink like garbage and it smell like that the... More 

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for taking the time to leave us a review, we always appreciate feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the multiple issues you encountered during your stay. What happened was completely unacceptable. We... More 

Carrollton, Georgia, United States
Top Contributor
96 reviews 96 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 28, 2015

A colleague and I stayed at this Marriott while on business in Addison. While the hotel is not one of the newer models it is very well kept by the staff and management team. Rooms were clean and fresh feeling. No issues at all. I recommend travelers use this facility if staying in the area on business or personal travels.... More 

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for your comments and for choosing the Courtyard Addison-Midway. Our property completed a $4.5 million dollar renovation in March 2014 and we were the first to showcase the Courtyard CYnergy Package. We know there are many lodging choices when traveling and are thrilled you chose to stay with us. We do hope that you visit us again in... More 

Oklahoma City, Oklahoma
Top Contributor
81 reviews 81 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 23, 2015

99% of my trips to Dallas area I stay at this hotel and each and every time the service is great, the rooms are clean and quiet. This trip was no different. The new lobby looks good and the staff was overly helpful. I do wish they would add a Hot Tub to the property but overall there is no... More 

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Mary J, Director of Sales at Courtyard by Marriott Dallas Addison/Midway, responded to this review

Thank you for continuing to choose the Courtyard Addison-Midway when traveling into the area. We appreciate being your "Home Away From Home" and look forward to welcoming you back very soon! Thank you, Mary Joyce - Director of Sales More 

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