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Hampton Inn Dallas / Addison

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4505 Beltway Drive, Addison, TX 75001
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Hampton Inn Dallas / Addison
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Hampton Inn Dallas / Addison
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Daytona Beach, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Convenient, clean and helpful staff. No dinner or drink options on site, but breakfast is good. Quiet rooms and many restaurants nearby. Good safe, free parking on site. Good access to highways and close to airport.

Review collected in partnership with Hampton

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Made reservations to stay only to have business trip cancelled. Tried to cancel at 2pm. Manager Monica was unsympathetic and charged me one night. As a Hilton Honors member, I'm surprised at their 24 hour cancellation policy. This Hampton is useless for business travel. I would not recommend it.

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Ivy L, Director of Sales at Hampton Inn Dallas / Addison, responded to this review

Thank you for taking time to write a review. Our cancellation policy is 24 hours in advance and those details are confirmed with the confirmation email sent. We do our best to accommodate special circumstances, as we know things happen, unfortunately we are not able to accommodate all requests. We do hope you'll reconsider, we wouldn't want miscommunication or a... More 

Addison, United States
1 review
2 of 5 stars Reviewed 1 week ago

This is the second, and last time, I have stayed at the Hampton Inn in Addison, TX. The service was fair and the room I was put in smelled of dog urine. The staff at the front desk made no effort to fix the problem and didn't seem to care about my concern.

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hamptonaddisongm, General Manager at Hampton Inn Dallas / Addison, responded to this review

Dear Roger K S, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are... More 

Lubbock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Hampton. Yes the building is a bit old but its quiet and our room was clean and the beds comfortable. Just remember when its 90% humidity the air conditioner doesn't always get the room as cool or cold as you might like. There nothing anyone can do unless you get a swamp cooler.... More 

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hamptonaddisongm, General Manager at Hampton Inn Dallas / Addison, responded to this review

Thank you so much for your great review, we hope to see you again soon. Fred Breshears General Manager More 

Lancaster, United States
1 review
2 of 5 stars Reviewed 1 week ago

I had a reservation for a week's stay but I arrived later in the evening between 10 and 11PM. When I got to the Hotel they had sold my room and had no other rooms for the night or later that week. I had to go to the Hotel next door.

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hamptonaddisongm, General Manager at Hampton Inn Dallas / Addison, responded to this review

Dear Tim M, I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to accommodate 100% of our guests but overbooking situations can happen. Please accept our apology for the unfortunate circumstances. I hope the next time you are in the area you will give us a chance to provide accommodations for you.... More 

Addision, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very accommodating for the business traveler! Nice comfortable, clean stay. The "office" was a nice location where I could work. The closet had a newly renovated high-end wood scent. As I am extremely picky about the comforter at hotels, I was pleasantly pleased with the bright white, fresh linens on the beds.

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Ivy L, Director of Sales at Hampton Inn Dallas / Addison, responded to this review

Thank you very much! We are very pleased to hear you enjoyed your stay. More 

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here at the Hampton. Been to many hotels in the Addison area and by far, this one beats them all. How? Well, the Staff was very friendly and always asking questions when they saw me to see if I needed something; room very clean and welcoming - nicely decorated with beautiful dark wood furniture and... More 

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Ivy L, Director of Sales at Hampton Inn Dallas / Addison, responded to this review

Thank you!! More 

Long Island, New York
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I started a project in Dallas back in January and wanted to stay in the Addison area because of the large number of fine restaurants. After "road testing" a few, I decided that the Hampton Inn had the best value. I was right in that assessment but what I didn't expect was the genuinely friendly staff. Everyone, from the moment... More 

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addison, tx, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton located at 4505 Beltway Drive, in Addiso, Tx. The first night at 9 p.m. i could hear people partying by the pool, i called the front desk and was informed the pool closes at 10 and they could not go and ask any guest to be quieter. So guessing it does not matter about the... More 

Review collected in partnership with Hampton

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hamptonaddisongm, General Manager at Hampton Inn Dallas / Addison, responded to this review

Dear Bobbie A, I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. Thank you, Fred Breshears... More 

La Vernia
Top Contributor
53 reviews 53 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After traveling all day long, we get here and there's only one guy working. Mind you, we are a large group and they knew we were coming. So one guy is checking in 30 people. Then, later, we ask for extra pillows.....can't get any because he says he's the only one working (mind you we went downstairs to get them... More 

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Ivy L, Director of Sales at Hampton Inn Dallas / Addison, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. We are always looking for ways in improve and do appreciate the opportunity to resolve any issue you might encounter while still at the hotel. I have... More 

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