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Crowne Plaza North Dallas-Addison

3.5 of 5 14315 Midway Road, Addison, TX 75001
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Crowne Plaza North Dallas-Addison
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Crowne Plaza North Dallas-Addison
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188 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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New York
1 review
1 of 5 stars Reviewed 1 week ago

I was staying at this hotel as part of a professional conference for 7 weeks to prepare for a medical licensing exam called step1. the hotel does not have high speed internet access on the 3rd and 4th floor and made it not possible for me to access the course material. My room was over a loading dock and extremely... More 

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Birmingham, AL
Top Contributor
119 reviews 119 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended a conference at this hotel, staying overnight. Conference room and catered food was good. Went to my room late at night, undressed and went to take a shower. Could not turn on water in tub/shower. I did not want to get dressed, repack and go through the hassle of going back downstairs to get another room. Took a spit... More 

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Benton, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a last minute day trip to Dallas, so I did Priceline and got it for a great deal. I was a little nervous coming to this hotel due to some other reviews I had read after purchasing the hotel. Once we got there, the MOD was extremely welcoming and friendly. I tend to find that when I Priceline,... More 

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at this hotel with it's excellent location. The staff is friendly in the bar & restaurant, they always remember what I like. My check-in went swiftly & efficiently. The pillows are awesome & the mattress gave me a peaceful night of rest. I recommend it to my family & friends when they come to the area... More 

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Top Contributor
86 reviews 86 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here several times during business and I am never leave disappointed. The morning buffet is adequate and the rooms are of good quality. This hotel rooms are of good quality and most importantly the location meets my business needs.

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Senior Contributor
32 reviews 32 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the room was clean, the hotel staff was nice It was a little older design and the rooms weren't super large but they weren't small either the bottom line for what I paid , I got a great deal in a centrally located area I would stay here again without hesitation

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Jacksonville, Florida
Top Contributor
57 reviews 57 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i don't dislike this hotel at all but it is kind of set up funny. hard to find your rooms at first. the breakfast in the morning is decent as well. Check out the bar also, the bartenders are nice, friendly and fast.

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IHGCare, Guest Relations Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear defazeo f, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and the bar. However, we’re sorry we fell below your expectation regarding the building lay-out. We will look into this concern. I assure you that the feedback of our... More 

Top Contributor
69 reviews 69 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed December 14, 2014

This is NOT Crowne plaza standard. Check in staff were vague distant and unhelpful (query under the influence of something) Signage to rooms was scarce and confusing. Breakfast was diabolical. No welcome, no offer of tea or coffee, little choice poor quality of food that was there. Presentation wasn't great either. Painfully slow toaster accompanying an apathetic selection of breads.... More 

Was this review helpful? Yes 1
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Helly J, Thank you so much for taking the time to write a review about your recent stay with us. I am disappointed to hear that you were not satisfied with your stay and your experience in the restaurant for breakfast was less than you should expect. This is definitely not our standard and I will ensure that your... More 

Paris, France
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 9, 2014

Stayed for business in this hotel... Nice enough rooms apart from the aircondionning that makes such a noise it's impossible to sleep ... either too hot or too cold.... Gym is very small but ok.... Breakfast... is just average.... fruit were green and unappealing... Staff friendly enough but really unless you want to go within a 3 mile radius of... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Ecdfit, Your taking some time out of your busy day is much appreciated. I am glad to see that you found our rooms to be nice and I am also grateful for the three star rating you have given three aspects of your stay, particularly the quality of service we were able to provide, sleep quality and value. On... More 

17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 1, 2014

It starts with Claudia who charasmic and friendly attitude makes you feel and know your stay will be Platinum Status! The time spent here will be be it leisure or business it will be to the expectation as a guest more so eveyone is so friendly! Claudia is managerial persona and she prides in taking care of any guest and... More 

Was this review helpful? Yes 3
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Additional Information about Crowne Plaza North Dallas-Addison

Address: 14315 Midway Road, Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza North Dallas-Addison 3.5*
Number of rooms: 428
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Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza

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