The front desk staff was very nice and quick for my check in and check out. The parking at the 1st floor is very convenient to access from the rooms upstairs. The room is clean. But the TV is pretty old. In my room the TV remote control did not work. So I called front desk. After ~10 minutes, a... More

Stayed at this hotel over the weekend this month, the service and location are great. But the hotel is old, the hallways are hot, and has a weird smell. I could handle the smell if there was some air circulating but without that it's horrible especially when you come in from the heat and have to suffer though it to... More

The front desk staff was fast and courteous. They upgraded me to a suite at no extra cost and the halls and rooms were freshly remodeled and very clean and quiet. I stayed on the second floor and it was very nicely decorated for the area.

I arrived to the hotel rather late and was pleasantly surprised at the incredibly polite man at the front desk. The only nice thing about this hotel or the staff is LJ. I fell into to bed only to get up a couple of hours later. When arriving back to the hotel later that night I finally had the time... More

The hotel is DATED...the carpeting is sooooo dirty. I couldn't let my feet touch it in the room. They do have a card with the "Robe" that says they have slippers at the front desk...went to the front desk ...the receptionist acted as if she had no idea of what I was talking about.....I still have the card....Anyway, the place... More

Came down just to hang out for a little while. Waiter more concerned about TVs etc. Not worried about us. Although he was concerned about taking the menu back from us. Not asking about what he could do for us. Hello? How about service? That's ok, we will get up and get it ourself. Including the menu.

Spent (1) night at the Crowne Plaza in Addision Texas. Hotel is in great location near Galleria Mall and Belt Line road which has tons of resturants. The Staff at the Hotel is great and the rooms were clean but in dire need of renovation. The Crowne Room is also in need of renovation. The rate was affordable and if... More

If you are looking for a hotel in the centre of Dallas to allow you to walk thru the city then this one isn't for you. Its a way out from downtown Dallas, but does offer a free shuttle service to anywhere within a 3 mile radius - this includes the Galleria shopping centre. We only stayed a few nights... More

I did not want people to get get me wrong on this. Looking up Crown Plaza on the net it is described as a upscale hotel catering to business and meeting traffic. The Physical Plant is in need of service (there seems to a remodeling in the works). My room has peeling paint in the bathroom and above my bed.... More