We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Addison hotels

Crowne Plaza North Dallas-Addison

3.5 of 5 Hotel   |   14315 Midway Road, Addison, TX 75001
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza North Dallas-Addison to your Saves list
Crowne Plaza North Dallas-Addison
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #12 of 19 hotels in Addison
A recent review
5 of 5 stars reviewed 2 days ago
CodieJoe Orlando, Florida, United States
  • Reviews (165)
  • Photos (52)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (28)
  • Location
  • More
Write a Review

165 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida, United States
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was absolutely beautiful. You can surely tell its dated but the maintenance at the hotel is in tip-top shape. It is a very large hotel and very quiet which we liked. We were given a double queen upon arrival and quickly had the staff change it to the standard king. Only downside to our trip was the hot... More

Was this review helpful? Yes
Arab, Alabama
Top Contributor
60 reviews 60 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel and found the hotel to be very nice. The public areas were well maintained and were a great place for social interaction. The front desk staff were very courteous and did everything in their power to quickly process arrival and answer any questions. Upon entering the room I found that my room had plenty... More

Was this review helpful? Yes
Jenks, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed in this hotel a few times and still love it! Rooms are nice and the food is awesome! Average food seems a bit higher priced, but worth it. If you want to go out, there are many food options only a few miles away in Addison.Galleria is not far for great shopping any time of year. Pool... More

Was this review helpful? Yes 1
New Orleans, Louisiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a great visit here. It was just a night, for business, but the staff was polite, and while the hotel was not easy to navigate, the rest of the experience was great. Breakfast was good, and the rooms were comfortable and quiet. Would recommend for anyone needing a hotel in this area.

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the outside, the Crowne Plaza near the Galleria, doesn't impress. But once you are inside, it is very nice. The common areas, bar, rooms all are clean and well maintained. The staff that we encountered were all friendly and helpful. I stay in hotels often and this one is worth a return trip. The pool area is quiet and... More

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Lawrence Smith at McArthur's Restaurant was very attentive, courteous, and efficient. Bravo! The breakfast and lunch buffets were delicious, generous, and reasonably-priced. The business center with two computers for complimentary use, including printing, was quite helpful. N. Pham

Was this review helpful? Yes 1
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear N P, Thank you so much for your review! I am so glad to hear that Lawrence offered exceptional service to you during your time with us. I have personally know Lawrence for over 10 years and he is an amazing person. Thank you again and I look forward to meeting you the next time you are in the... More

Top Contributor
77 reviews 77 reviews
71 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Pros: The customer service at this property is fantastic. As a seasoned traveler I have high standards and they exceeded them. The breakfast buffet was excellent and again service was great. Selection and even quality of food was above par. The room was large and very comfortable so you don't have to worry about being cramped. The shower head... More

Was this review helpful? Yes 3
Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

We recently traveled to Dallas to attend a family reunion. Arriving late, I was greeted by a very pleasant young man. Our rooms were ready and we moved in. My teenagers were hungry of course and we noticed on the room service menu you could order 2 pizzas, 2 orders of wings and 2 pitchers of cola for a very... More

Was this review helpful? Yes 2
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Julia R, Thank you so much for taking the time to write a review about your recent stay with us at the Crowne Plaza Addison. I am so glad to hear that you enjoyed your stay with us and your husband approved our wings!!! We look forward to having you as our guest again very soon! Warmest Regards, Kellea... More

San Antonio, TX
Top Contributor
50 reviews 50 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 23, 2014

In the bathroom, they have a sign that says, "The small things make all the difference" and as a first time customer to a Crowne Plaza hotel, I say they really need to follow this slogan because currently they are coming up way short. This is supposed to be a four star hotel but it is not even in the... More

Was this review helpful? Yes 2
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your feedback on your stay with us. I am disappointed to hear that you were not satisfied with your stay. I will share your comments with our staff. Please contact me at your earliest convenience as I would love to speak with you directly. Warmest Regards, Kellea... More

Leesville, South Carolina
Top Contributor
135 reviews 135 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 11, 2014

nice breakfast buffet was included because I'm gold with ICH. Very Large hotel. needed shaving cream, went to the desk and they said they would send it up, but it's been about 40 minutes after calling also. Nice bar with everything you need. Safe location, close to bars, restaurants and shopping. Hotel helped me get a taxi and they showed... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Crowne Plaza North Dallas-Addison, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza North Dallas-Addison? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza North Dallas-Addison

Address: 14315 Midway Road, Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza North Dallas-Addison 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity, Orbitz, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Crowne Plaza North Dallas-Addison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza

52 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (13)
Dining (3)
Pool/beach area (1)
Bathroom (2)
Room/suite (6)
Other (1)

Management photos: Courtesy of the property manager

All management photos (40)
Hotel & grounds (3)
Room/suite (4)
Dining (4)
Bathroom (1)
Pool/beach area (1)
Business center/function rooms (3)
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Addison with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza North Dallas-Addison and other travelers.
1 question
Ask a question
1 month ago

See all questions (1)

Questions? Get answers from Crowne Plaza North Dallas-Addison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer