I never like walking through a locking front "air lock" entry upon arriving at a hotel, although this area is not considered "high crime." It does not create a good first impression. The front desk staff was great and very pleasant. I must say the web site is misleading in that they do not tell you the rooms are all... More

I stayed here recently for just one night and was disappointed to have to leave. Howard, behind the front desk, made me feel immediately welcome. I didn't expect that the hotel was split into various buildings like a small apartment complex, but it didn't bother me. The room was a surprise, very clean and modern save the bathroom which could... More

I am impressed with this hotel! The best I have stayed at in Dallas! ( And I have stayed at many) It is right off of Belt Line Rd near the Galleria. If you dont know this- Everything is available on Belt Line! Great food from cheap to very expensive- Great Bar scene (Dukes)..This hotel offers free breakfast and dinner... More

I stayed at this hotel a few weeks ago. Good rooms and perfect for two people. You share a living area and kitchen, but can still have your privacy. Nice appliances too! The hotel provides complimentary wi-fi, manager's reception with free beer and wine, free breakfast & nightly food of some kind. Actually pretty good. My favorite part was that... More

Property was recently renovated so much of the room is new and very nice. What they didn't renovate, however, like the bathrooms, are old and, in my case, dirty with hair in the bathtub. Wifi does not work during peak periods (presumably due to high usage). Breakfast was pretty good with a nice selection. Tiniest pillows I have EVER seen... More

We stayed here around Easter this year, and we forgot quite a few items in our room. We forgot a DVD player, a Nintendo DS, movies, a nice rolling backpack, etc. We didn't realize it for a couple of weeks. When we called, the housekeeping department still had everything. We then forgot to call them back for a few more... More

I recently stayed at the Hyatt Summerfield in Addison with my husband and baby while on a business trip. I used to live in the Dallas area so I was excited to be staying in a prime location surrounded by a beautiful park (Addison Circle), great shopping (Galleria mall), and excellent food (Blue Mesa Grill is a local favorite out-of-towners... More

Horrible internet speed, i never expected this from Hyatt group... outdated TVs, refrigerators.... i really felt bad... More

This "hotel" was horrible. The people at the front desk were not friendly at all and did not offer me anything for my Diamond status. When we arrived at the room, I thought I was back in college at my run down apartment. It was gross to say the least. Nothing like what they show you on the website. The... More