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HYATT house Dallas/Addison

3.0 of 5 4900 Edwin Lewis Drive, Addison, TX 75001 (Formerly Summerfield Suites by Wyndham)
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Certificate of Excellence 2014
HYATT house Dallas/Addison
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HYATT house Dallas/Addison
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112 reviews from our community

Traveler rating
    61
    30
    10
    5
    6
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30
9
8
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Conroe, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was relying on the positive reviews about this hotel before my visit and I must say, I was not disappointed, because everything was top notch. The check in/check out was seamless and efficient; the employees at the front desk were extremely polite and friendly. We were in a one bedroom unit, which was on par with “resort” type establishments... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Thank you so much for your comments about your stay with us. We are so glad that you had great stay and look forward to stay with us again. Please let us know anything we may assist you with for your future accommodation. Thank you and have a great day! Jay Patel. More 

Seattle, Washington
1 review
2 of 5 stars Reviewed 3 weeks ago

Upon entry into my room, there was an overpowering smell of fragrance, like they were trying to cover something up. When I went into the bedroom, I noticed the bed was off kilter and the sharp metal frame was exposed and ready to wound. When I peeled back the comforter, the sheets had faded black spots, like there was mold... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Your comments are very important to us and we sincerely apologize for the inconvenience that you had during your stay. Please know that your comments about Cleanliness and Condition of our room will be address. Please let us know anything we may assist you with... Thank you and have a great day! Jay Patel. General Manager. More 

Dallas
Contributor
11 reviews 11 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A group of five ladies stayed in one of their Trio-Suites (a suite that had two seperate bedrooms, one with a king-sized bed, and one with 2 double beds--and two full-baths, and a queen-sized sofa bed). It was the perfect set-up for our needs. We played board-games in the living room, and used the fully stocked kitchen (pots, pans, silverware,... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, We really appreciate your feedback about your recent stay at Hyatt House Addison. We are so glad that you really like our property with the room types that we have and our location. Please let us know anything we may assist you with your future accommodation. Thank you and have a great day! Jay Patel General Manager. More 

Houston
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

Everything about this hotel was impeccable. From the friendly and helpful desk attendants. To the massive complimentary breakfast buffet. I hate that I didn't know about this hotel sooner. Rooms were spacious. Had full kitchen stocked with utensils. All of this for a really reasonable rate. My family and I will never stay any place else when we come to... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Sinettra B, We really appreciate you choose Hyatt House Addison for your stay in Dallas and we hope that you will give us another chance to assist you in future. We are very glad that you and your family had perfect stay with us. Please let me know anything I may assist you with your future reservation. We always... More 

Little Rock, Arkansas
Top Contributor
107 reviews 107 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 6, 2014

This hotel is SURROUNDED by a lot of restaurants. High end, fast food, indian, steak house, etc. There is also a movie theater 5 miles away. It is also very easy to get on and off the interstate but not on the interstate. Only 10 minutes to Plano and 20 minute drive to Allen Premium Outlets. 5 minutes to the... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Jayhawkgrant, We really appreciate for your recent stay at Hyatt House Addison and we hope that we will have another chance to assist you in future. We want to thank you for your kind words about your experience at our hotel. Please let me know anything I may assist you with for your future accommodation. We will always be... More 

Zwolle, Louisiana, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

We did have to move rooms due to air issues, but the room was amazing. Well worth the money especially if coming with your family. We went to the galleria mall and it was just a short drive maybe 5 min at the most with traffic of course. The only bad thing I can say is that maintenance needs some... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear TiffanyLalae, We really apologized for your inconvenience during your stay about AC did not work properly. Please accept our apology with our assurance that any inconvenience will be handled on right time. We will be available anytime for your assistance for your future reservation and also we will make sure that you will have great stay with us next... More 

Idabel, Oklahoma
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stay here for our annual family Texas Rangers ballgame weekend. The rooms are perfect for each of our kids family. The remodel in the lobby and gathering area was done right. Bright and welcoming. The breakfast now has cook to order eggs. Pool and grill/picnic pavilion makes for a fun family night. Now, to top it off, a friendly,... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Russ74745, Thank you for your great comment about your stay at Hyatt House Addison during the weekend of Texas Rangers Ballgame. Also, We appreciate your comment about our New Lobby, Staff, Grill/Picnic Area, Pool, Breakfast and how much you enjoyed your stay during that weekend. Please do not hesitate to contact me if anything I may assist you with... More 

1 review
4 of 5 stars Reviewed August 30, 2014

This is a great hotel. Lots of great dining nearby, easy to get to but away from the highways enough to be peaceful! We did not have our children with us but the two separate bedrooms and separate living area means we will be coming here with the kids and be at ease! Some planes fly but not near enough... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Amanda H, Thank you for your review on Trip Advisor. We are so glad that you liked our hotel and location and would recommend for couples and/or family traveler. Also, We provide complimentary Full Breakfast Buffet every morning with Omelet Bar, I hope that you had chance to enjoy our breakfast buffet during your stay. Please feel free to... More 

california
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 24, 2014

I had a pleasant 2 night stay at this hotel! The breakfast was very good. Customer service was awesome! Our room was clean,inviting and comfy! It was easy to find traveling from the airport. I always like having a full kitchen. I stay at Hyatt house often and I am never disappointed!

Was this review helpful? Yes
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear ada62, Thank you so much for your stay at Hyatt House Addison. We are so glad to hear from you that you had a great stay with us. Your Comment about Breakfast and Customer Service will really help us to do our job better everyday. Please contact me if anything I may assist you with for your future accommodation.... More 

Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

A real surprise. A nice, well equipped suite type room at an affordable price. Friendly desk staff. Easy in and out. Kind of noisy next to the airport, but a very convenient location. After checking out, wound up staying an extra night. They gave us the same room we had been in. Looking forward to their bar opening soon.

Was this review helpful? Yes 2
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Thank you so much for your review on Trip Advisor. We really appreciate your stay with us. Our Full Bar will open from Oct 1st and we will look forward for your stay with us. your comments about Guest Suites, Staff and Location are great appreciative. Please let me know anything I may assist you with for your... More 

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Additional Information about HYATT house Dallas/Addison

Address: 4900 Edwin Lewis Drive, Addison, TX 75001 (Formerly Summerfield Suites by Wyndham)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Addison 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Dallas / Addison Hotel Addison
Hyatt Summerfield Suites Addison
Summerfield Suites Addison
Hyatt Addison
Addison Summerfield Suites
Addison Hyatt
Hotel Style:
#1 Family Hotel in Addison
#8 Business Hotel in Addison

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