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HYATT house Dallas/Addison

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4900 Edwin Lewis Drive, Addison, TX 75001 (Formerly Summerfield Suites by Wyndham)
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HYATT house Dallas/Addison
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HYATT house Dallas/Addison
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120 reviews from our community

Traveler rating
    64
    34
    11
    5
    6
See reviews for
32
12
8
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Dallas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is different than the average hotel at least to me. It is laid out like an apartment. You check in at the main building and then get assigned a room in a building. You get a map which you can then drive to your building and park near it and go to your room. This hotel does not... More 

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usa
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I try to refrain from using any subjective words in my reviews but I really loved this place. Located in a nice area around the corner from a small mall area that includes sandwich joints, pizzerias, a steakhouse, a spa, and much more, It is surrounded by 3 or 4 other hotels in a corporate area setting. Check in and... More 

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San Antonio, Texas
Top Contributor
67 reviews 67 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were stranded at the DFW airport due to cancellations. All hotels near the airport were booked and all rental cars were taken. The closest we could get with Hyatt is this hotel in Addison, between 15 and 20 miles north and east of DFW Airport. The taxi cost was on the high side - $60 with tip. We had... More 

Was this review helpful? Yes 1
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Thank you for completing our Guest Feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Pattonville, TX
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went here for some much needed rest and we were able to get the rest we needed. The room was very comfortable, the furnishings were showing a little wear but not to bad. The breakfast was disappointing most of the food wasn't hot. But I will say the Omelet's are very good as were the carrot cake muffins.

Was this review helpful? Yes 1
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest: Thank you for completing our Guest Feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues about condition of guest room and quality of breakfast will be addressed. It... More 

Houston, Texas
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a big fan of Hyatt Houses in general. They are always clean, staff is attentive, and it is nice to kick back with a beer after meetings before calling it a night. The locale is not optimal but with a rental car it really is irrelevant. If you are going to stay one week+ at a place of... More 

Was this review helpful? Yes 1
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Thank you for completing our Guest Feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Houston
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 11, 2015

What a great place and what great people! First, we were unexpectedly and happily upgraded to a two bedroom suite when we arrived! The suite was very roomy and nicely decorated. There were two full bedrooms and two bath rooms! The living area included a complete kitchen including dishwasher and soap and paper towels and dishware. The furnishings were tasteful... More 

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Los Angeles, California
Top Contributor
56 reviews 56 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2015

I loved the room here, it was bigger than my college apartment! I found the bed to be very comfortable and slept very well. There is breakfast in the morning but if you're spoiled like me and used to organic, California-style food you should walk over to Snap Kitchen - which is very close behind the hotel and across a... More 

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Conroe, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

I was relying on the positive reviews about this hotel before my visit and I must say, I was not disappointed, because everything was top notch. The check in/check out was seamless and efficient; the employees at the front desk were extremely polite and friendly. We were in a one bedroom unit, which was on par with “resort” type establishments... More 

Was this review helpful? Yes 1
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Thank you so much for your comments about your stay with us. We are so glad that you had great stay and look forward to stay with us again. Please let us know anything we may assist you with for your future accommodation. Thank you and have a great day! Jay Patel. More 

Seattle, Washington
1 review
2 of 5 stars Reviewed November 26, 2014

Upon entry into my room, there was an overpowering smell of fragrance, like they were trying to cover something up. When I went into the bedroom, I noticed the bed was off kilter and the sharp metal frame was exposed and ready to wound. When I peeled back the comforter, the sheets had faded black spots, like there was mold... More 

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Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, Your comments are very important to us and we sincerely apologize for the inconvenience that you had during your stay. Please know that your comments about Cleanliness and Condition of our room will be address. Please let us know anything we may assist you with... Thank you and have a great day! Jay Patel. General Manager. More 

Dallas
Contributor
14 reviews 14 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 18, 2014

A group of five ladies stayed in one of their Trio-Suites (a suite that had two seperate bedrooms, one with a king-sized bed, and one with 2 double beds--and two full-baths, and a queen-sized sofa bed). It was the perfect set-up for our needs. We played board-games in the living room, and used the fully stocked kitchen (pots, pans, silverware,... More 

Was this review helpful? Yes
Jay P, General Manager at HYATT house Dallas/Addison, responded to this review

Dear Guest, We really appreciate your feedback about your recent stay at Hyatt House Addison. We are so glad that you really like our property with the room types that we have and our location. Please let us know anything we may assist you with your future accommodation. Thank you and have a great day! Jay Patel General Manager. More 

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