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Holiday Inn Dallas North Addison

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4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
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Holiday Inn Dallas North Addison
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Ranked #15 of 19 Hotels in Addison
A recent review
3 of 5 stars reviewed 1 week ago
DCbiztraveler_11 Washington DC, District of Columbia
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Quick overnight stay for business - it's conveniently located in Addison, only a few minutes drive from shopping and dining. The rooms were fine, not one of the newer HI rooms I'm seeing more often, but they were clean. That's the most important part, right? If you're sensitive to noise, be mindful that this hotel is on the approach to... More 

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Prescott, Arizona
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a pretty typical Holiday Inn. It was clean and neat nothing too fancy but serve the purpose. It is also in a great area loaded with lots of dining choices and close to the tollway to the downtown Dallas. I would recommend this area area for a stay in the Dallas area for business.

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Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 1, 2015

I was getting ready for bed and my room suddenly filled with the smell of cigarette smoke. In fact, it was so strong that my eyes started burning. the next morning, the same thing. Turns out, my room, which was a non-smoking room, was located just over a smoking room. The people are very nice. Just depends on your opinion... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear 924lynetteg, Thank you for taking the time to leave a review of our property. We are pleased to know that you regarded our location commendable and regarded our staff to be nice. However, we are very sorry you did not experience an exemplary hotel stay due to cigarette smoke in the room. Please know that this is not reflective... More 

St. Croix
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 1, 2015

I scheduled my stay at this Holiday Inn based on its convenience to where I needed to be and my membership in the IHG program which keeps me choosing Holiday Inns and Crowne Plaza Hotels. I had a great 4 night stay. When I logged on here to write the review (I hadn't read any prior) I was pretty surprised... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 30, 2015

My wife and i went for five days in Dallas and we stayed at this hotel.We booked our stay through Expedia and when we arrived at this hotel they didn't have a room for us so they send us down the street to La Quinta and we were advise if we like it there we can spent the rest of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Ronnie F, First of all, thank you very much for your recent stay at our hotel and for writing us a candid feedback . We are very sorry to see you did not enjoy your overall experience with us. We have sent you a private message to discuss your concern further. Sincerely, Dianne L. Case Manager IHGCare More 

Dallas, Texas
Top Contributor
84 reviews 84 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 14, 2014

Stayed here for a night out with my wife since we had to stay one more night to qualify. Close to the Addison restaurants and public houses. Furniture is filthy and worn, and will not even go into details on what they call a bed. Staff was polite and professional, no complaints there. If you just need four walls, this... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear TonyAndSuz, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the furniture and the bed condition. We will look into this concern. I assure you that the feedback of our... More 

Olathe, Kansas
Top Contributor
109 reviews 109 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 15, 2014

Holiday Inns are always my fallback when I am not sure where to stay and to get a decent value for a room. This one was very disappointing as it needs a major update. The rooms look old. My room had a rip in the carpet. The WIFI is spotty at best. It works sometimes and much of the time... More 

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Jeff-Wood-GM, Director of Sales at Holiday Inn Dallas North Addison, responded to this review

Dear JamHam, We appreciate you taking time to write us a review about your recent stay. We completely understand your frustration about the issues you had and we would like to apologize. This is not how we want our guests to feel and with reviews like these, we learn the areas we need to improve on so we can better... More 

Dallas, Texas, United States
1 review
5 of 5 stars Reviewed October 24, 2014

I always stay here when I come for business. The hotel is close to all the restaurants and bars. The happy hour at the hotel isn't bad either - free food and everyone is very friendly. The staff is great and was helpful. Highly recommended.

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Jeff-Wood-GM, Director of Sales at Holiday Inn Dallas North Addison, responded to this review

Dear ReeseNichols, Thank you so much for being loyal to the Holiday Inn North Dallas - Addison. Thank you for always staying with us and for giving us a fantastic review. We appreciate your kind words about our location and our staff. Thank you again. Please come back and see us! Sincerely, Ruthie Andrade Director of Sales More 

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

Recently stayed in Addison for a business trip and liked this hotel. Friendly service, good rooms, and fast internet. The location was very central and convenient. My only complaint would be there weren't any clean towels when I arrived, but housekeeping brought some up as soon as they were ready. I'll definitely be back again.

Was this review helpful? Yes 4
Chris4960, Manager at Holiday Inn Dallas North Addison, responded to this review

Hello I wanted to thank you for your positive review of my hotel. We are working hard to provide quality service and hospitality and when it is recognized it makes the entire team feel good. I will share your feedback with my entire team and again thank you for taking the time to post a review. Yours In Hospitality CDennis... More 

Newnan, Georgia
Top Contributor
57 reviews 57 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 15, 2014

I had read other reviews before booking . I loved the location and the staff were friendly and helpful. But they do need to do some updating and some minor maintenance issues. The curtain in my room needed to be fixed on one corner, the lamp by the sofa didn't work (switch was broken), the faucet in the bathroom needed... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Nancy J, Thank you for taking the time to leave us a feedback on your recent stay. We are pleased to read that you found our location and friendly staff service to your liking. On the other hand, we apologize for any inconvenience you may have encountered regarding the overall condition at the hotel and amenities. The feedback we... More 

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