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All 19 Addison hotels

Holiday Inn Dallas North Addison

3.0 of 5 Hotel   |   4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
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63%
Ranked #13 of 19 hotels in Addison
A recent review
3 of 5 stars reviewed 1 week ago
Lori R Midland, Texas
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73 people have reviewed this hotel

Traveler rating
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12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Midland, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our first stay at this hotel, the hotel was nice and clean, well kept. The room was average, but bring your own pillows only had four small pillows. The room we stayed in had a broken toilet we advised the front desk and they said they would fix it. It didn't get fixed we didn't find out until... More

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Warren, MI
Top Contributor
155 reviews 155 reviews
155 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed March 10, 2014

I had stayed at this Holiday Inn several years ago and found it to be sub-par but with the recently completed effort by IHG to specifically improve Holiday Inn's I figured that this place would have improved significantly in the past few years. I was wrong. Pulling into the parking lot you can tell this this hotel was originally built... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

michtraveler1969, Thank you for taking the time to rate the Holiday Inn North Dallas Addison on Tripadvisor. We do appreciate your business, especially as a return guest. The hotel has gone through some improvements over the last year or so. New hallway carpet, lighting and wall vinyl was installed as well as new carpet, wall vinyl, lighting and artwork in... More

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2014

Despite all the questionable reviews, I decided to give this hotel a try. Its actually pretty good - decent location with a lot of eateries around. Fast wifi, the breakfast isn't free but there are so many good places to eat within a 2 mile radius, it doesn't matter. Clean rooms, safe neighborhoods, comfortable bed, I can't complain!

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for giving the Holiday Inn North Dallas Addison a try! We do value your business and look forward to seeing you again in the future! More

Amarillo, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

This was by far the worst stay at a Holiday Inn I have ever had. First, earlier in the week, I called to confirm connected rooms. I would told this would be no problem. Then when I show up the rooms are across the hall. Then after work I am told the only way I can have connected rooms is... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for taking the time to write a review on TripAdvisor. The Holiday Inn North Dallas/Addison takes each comment and review as a way to continually improve how we deliver exceptional service and quality to our guests. I was able to reach out to the Management team on the connecting rooms and the rollaway issue. At the end of... More

New Market, Maryland, United States
Top Contributor
59 reviews 59 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 16, 2014

I enjoyed my stay here. The staff was extremely nice and helpful. The room was very clean and the bed was comfortable. On Tuesdays and Wednesdays from 5-7pm, they have a Manager's Reception where they offer 2 free drinks (including beer and wine) and food. During my stay, the food was a turkey and bacon wrap with guacamole. They were... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Art S, We do value your feedback on TripAdvisor. The Holiday Inn North Dallas/Addison takes each review and comment as a way to continually improve how we deliver exceptional service and quality. You will be happy to hear, we are planning future improvements. Just recently, we have changed the hallway carpet, wall vinyl and lighting. We are progressing in phases... More

Twin Cities, MN
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 15, 2014

A decent property. Overall, it serves its purpose if you need a short stay for a few days. It was affordable, clean and with no other significant issues. Kudos to Prosh (don't remember the correct spelling of his name) from the front desk for being so kind and helpful. The quality of a property's customer service always makes your stay... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

A.J, Thank you for taking the time to write a review for the Holiday Inn North Dallas/Addison. We take each comment and score as a way to continually improve how we deliver exceptional service and quality. Prass is a great new addition to the team. He has been with us only a short amount of time, but has made such... More

Carthage, Texas
1 review
5 of 5 stars Reviewed December 30, 2013

I can't say enough about the service and accommodations at this hotel! The staff was so very nice and the room was clean and the bed was extremely comfortable. Breakfast was delicious and the staff there was very nice, great service! We were only there for a quick trip but would have loved to stay longer.

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PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for taking time out of your day to write a review on TripAdvisor. The Holiday Inn North Dallas/Addison strives to achieve level 5 service and quality each and every day. We are excited to have met that goal with you. I have shown this survey to the team and it put a smile on their face to know... More

San Antonio, Texas, United States
1 review
4 of 5 stars Reviewed November 24, 2013

I stay at the same hotel every other week and can tell you the people are great and the service is wonderful. I don't go out much but the area is close to restaurants and other great places. The travel is easy as you can hit the tollway right away or travel and nice road to 75. They offer breakfast... More

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Shayla C, Assistant General Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for taking the time to review our property. We look forward to seeing you again! More

Longview Texas
Top Contributor
50 reviews 50 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 18, 2013

Very good Location. Convenient. The hotel itself looks nice. The room was nice and the bed was comfortable. Needs minor repairs and a little updating, but overall was clean. The staff was cordial but not friendly. I booked this hotel through the priceline express deal option, so the price was very good for my purpose.

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Shayla C, Assistant General Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will use your comments to make improvements. We hope you visit us again so we can show you how great our hotel is. More

Leesville, South Carolina
Top Contributor
73 reviews 73 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 12, 2013

I stayed here for 3 nights in may and I had a no frill experience. I would return to this hotel. There are places to walk to from the hotel. The airport is about 15 minutes away if there is no traffic. Breakfast was OK. Typical Holiday Inn. rooms are in good shape

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Thank you for the review! We strive to provide all of our guests great service. We are thrilled that you found our staff friendly and helpful. We look forward to providing your hotel needs in the future. More

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Additional Information about Holiday Inn Dallas North Addison

Also Known As:
Holiday Inn Dallas North Addison Hotel
Holiday Inn Dallas North Addison Hotel Addison
Holiday Inn Addison
Addison Holiday Inn
Address: 4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Addison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 hotels in Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas North Addison 3*
Official Description (provided by the hotel):
Our Addison Hotel is North Dallas/Addison business corridor, stay at the Holiday Inn® Dallas North - Addison hotel. We offer easy access to Addison Airport (ADS), as well as Dallas Fort Worth International Airport (DFW) and Dallas Love Field (DAL). While staying with us in Addison, Texas, corporate travelers reap the benefits of our hotel's proximity to Bank of America, Concentra, Halliburton, Mary Kay, Million Air, Siemens, State Farm and YUM! Brands. Additionally, we boast three meeting rooms with a total of 2,650 sq ft and a business center with print services and free HSIA access. Vacationers also find tons to do since our hotel's centrally located near Dallas, TX. We're only minutes from great entertainment like the Improv Comedy Club and Water Tower Theatre. We're also a short drive from historic sights, such as the Sixth Floor Museum. The Galleria Mall is just a few minutes from our property, as well. Whether business or pleasure brings you to North Dallas / Addison, our hotel's complimentary high-speed Internet access keeps you connected. In addition, Kem's Restaurant and Bar serves great meals and cocktails and features room service, too. With access to the 24-hour fitness center, you can keep your workout routine and afterward, enjoy a dip in the outdoor pool. With features like these, it's easy to see why we're a popular choice among hotels in or near Dallas, TX. ... more   less 
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