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Holiday Inn Dallas North Addison

3.0 of 5
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4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
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Holiday Inn Dallas North Addison
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Ranked #14 of 19 Hotels in Addison
A recent review
4 of 5 stars reviewed 3 weeks ago
Michaelhuston Midland, Texas
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Addison, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

They are under construction, noises are terrible. I have been here for over a week. They been drilling non stop all day today, can't study, can't sleep, can't talk on the phone. Rooms are old, stuff except for housekeeping, is rude. Never have any coffee on the lobby. the only good thing is the location. Business center is under construction.

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Anya B, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.... More 

Midland, Texas
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Had to go to Dallas/Addison for business, and was booked here. The place is in the final throes of being renovated, so there were a few little glitches, but nothing to cause it to be downgraded. Food in the restaurant was good hotel food. I had breakfast (not included in the room rate) twice and supper once. The bartenders (I... More 

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Snow Shoe, PA
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed there for a couple nights this week. Was extremely pleased with the room. Mattress and pillows were very comfortable, the air conditioning worked great, plenty of hot water for the sink and shower, and staff was helpful. It has a small bar off the lobby. I don't know if they served food there or not,... More 

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Kenedy, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2015

Service is friendly, food is fresh, rooms are clean. Had a great stay. Was there for a conference and our group was very well taking care of each day. Would recommend to anyone traveling to Addison- North

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Dearborn, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed April 12, 2015

It was a nice hotel, some disturbing at the breakfast, but customer service was really nice and handled it professionally, receptionist was nice , luggage cart was bad and need to be replace. Elevator also has some scary noise, but it was working,

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear lamsah, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I am very delighted to hear that you were satisfied with the great service you received from the staff. Your comments about the breakfast experience and... More 

Craftsbury Common, Vermont
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 29, 2015

Each of the three nights we stayed there, the lobby and restaurant were full of people and noise. There was a high school hockey tournament going on and some of the teams were staying there, there was another large group of people converging for some other occasion, and there were a number of other guests around. Despite the activity, our... More 

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Washington DC, District of Columbia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 20, 2015

Quick overnight stay for business - it's conveniently located in Addison, only a few minutes drive from shopping and dining. The rooms were fine, not one of the newer HI rooms I'm seeing more often, but they were clean. That's the most important part, right? If you're sensitive to noise, be mindful that this hotel is on the approach to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear DCbiztraveler_11, Thank you for taking time out of your busy day to write a review of our hotel. It is our goal to consistently ensure our service are superior and we are truly delighted you found our hotel clean and comfortable. We appreciate your feedback as this is our best resource for improving the quality and service we offer... More 

Prescott, Arizona
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 11, 2015

This was a pretty typical Holiday Inn. It was clean and neat nothing too fancy but serve the purpose. It is also in a great area loaded with lots of dining choices and close to the tollway to the downtown Dallas. I would recommend this area area for a stay in the Dallas area for business.

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear JosephDonahue, Thank you for taking the time to write your review following your recent stay. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. It is always motivating on our end to receive commendable feedback from our valued guests like... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 1, 2015

I was getting ready for bed and my room suddenly filled with the smell of cigarette smoke. In fact, it was so strong that my eyes started burning. the next morning, the same thing. Turns out, my room, which was a non-smoking room, was located just over a smoking room. The people are very nice. Just depends on your opinion... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear 924lynetteg, Thank you for taking the time to leave a review of our property. We are pleased to know that you regarded our location commendable and regarded our staff to be nice. However, we are very sorry you did not experience an exemplary hotel stay due to cigarette smoke in the room. Please know that this is not reflective... More 

St. Croix
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 1, 2015

I scheduled my stay at this Holiday Inn based on its convenience to where I needed to be and my membership in the IHG program which keeps me choosing Holiday Inns and Crowne Plaza Hotels. I had a great 4 night stay. When I logged on here to write the review (I hadn't read any prior) I was pretty surprised... More 

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