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All 19 Addison hotels

Holiday Inn Dallas North Addison

3.0 of 5 Hotel   |   4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
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Ranked #14 of 19 Hotels in Addison
A recent review
5 of 5 stars Reviewed September 17, 2014
Romeo J New York
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85 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2014

Recently stayed in Addison for a business trip and liked this hotel. Friendly service, good rooms, and fast internet. The location was very central and convenient. My only complaint would be there weren't any clean towels when I arrived, but housekeeping brought some up as soon as they were ready. I'll definitely be back again.

Was this review helpful? Yes 4
Chris4960, Manager at Holiday Inn Dallas North Addison, responded to this review

Hello I wanted to thank you for your positive review of my hotel. We are working hard to provide quality service and hospitality and when it is recognized it makes the entire team feel good. I will share your feedback with my entire team and again thank you for taking the time to post a review. Yours In Hospitality CDennis... More

Newnan, Georgia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 15, 2014

I had read other reviews before booking . I loved the location and the staff were friendly and helpful. But they do need to do some updating and some minor maintenance issues. The curtain in my room needed to be fixed on one corner, the lamp by the sofa didn't work (switch was broken), the faucet in the bathroom needed... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Nancy J, Thank you for taking the time to leave us a feedback on your recent stay. We are pleased to read that you found our location and friendly staff service to your liking. On the other hand, we apologize for any inconvenience you may have encountered regarding the overall condition at the hotel and amenities. The feedback we... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

We stayed here from Aug 30 through Sept 1, 2014 for a soccer tournament.I would like to give 3.5 stars but that doesn't seem to be an option. There were many pluses to staying here and the main one was that the entire hotel was very helpful and professional when dealing with scads of kid soccer players everywhere. The front... More

Was this review helpful? Yes
Chris4960, General Manager at Holiday Inn Dallas North Addison, responded to this review

Hello Thank you for taking the time to give a review for my hotel. All feedback is positive in my mind so I appreciate you pointing out the positives and the shortcomings of our property. I will take your comments to my team so that we can continue to improve on our service and hospitality. On the plus side -... More

Waco, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

My boyfriend and I stayed here for the KaboomTown fireworks display for the 4th of July. It's a HUGE deal there, and hotels can sell out a month or 2 in advance, so I paid quite a bit more than I normally would have. The price came with a brochure, some coupons for local restaurants, and some neat keepsakes were... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear KitCat14, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the facilities and service level we aim for.... More

Bristol, United Kingdom
Top Contributor
92 reviews 92 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 2, 2014

This hotel was perfect for our one night stay, en route to Dallas fort worth airport. Located near a couple of restaurants. The beds were comfortable, and provides free wi-fi. The staff seemed friendly, and they provide free parking.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Rich250807, Thank you so much for your review of our hotel. We are so pleased you enjoyed your overall stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future... More

Longview, Texas
Top Contributor
52 reviews 52 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed in this hotel for just several hours as my flight to DFW was delayed and arrived past midnight and I found it unsafe to drive home that night. That being said I enjoyed every minute of my limited time there: good value, conveniently located to all major Dallas highways, someone was at the front desk at 1:30am and... More

Was this review helpful? Yes
Chris4960, General Manager at Holiday Inn Dallas North Addison, responded to this review

Good Morning I wanted to thank you for taking the time to write a review for my property. TripAdvisor has become such an important tool for travelers and guests saying kind things about my property and the great people that work here is a huge part of being successful. I will make sure to share your great comments with my... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 13, 2014

This got to be the worst hotel I had stayed in my entire life. Just brutal, old bathroom, old carpet, worst bed and pillows, not a Holiday Inn stay worthy. This is more like an hourly motel .... Nop you will never see me there again. I don't have any thing good to write to make 200 characters

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear CallmeRegi, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. We are sorry that you were not satisfied with the conditions of our facilities. Please accept our sincere apologies for falling... More

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed July 4, 2014

The rooms are outdated. Beds are broken down. Towels like sand paper. We called for extra towels that were never delivered. House keeping walked into the room at 8:30 in the morning without knocking. Would not stay here again. There are plenty of better hotels in the area.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Chris H, Thank you for your recent stay with us and reviewing our property. I am very disappointed to hear about your experience during your recent stay, particularly with the condition of the room, its amenities and the housekeeping services being sub par. We greatly appreciate your feedback as this gives us the avenue to improve on our guest... More

Friendswood
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 2, 2014

This Holiday Inn hotel is a good value, but the hotel is showing it's age. The rooms are comfortable and the bathrooms clean. But you can see the wear and tear on some of the fixtures and counter tops. No free breakfast, but there is a restaurant on site though I did not eat there. The room's A/C unit was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Thomas M, Thank you for sharing your feedback regarding your stay. I am happy to know that you liked our comfortable beds and clean bathroom. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience at our hotel. However, I would like to apologize for any inconvenience... More

Amarillo, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2014

A co-worker booked my room since it was right by the office. I'm in property management and am also a neat freak and germaphobe and am probably more critical than most. I arrived before check in time and they kept my luggage for the day. I ate breakfast while waiting for my co-worker and it was fine and reasonably priced.... More

Was this review helpful? Yes
Chris4960, General Manager at Holiday Inn Dallas North Addison, responded to this review

Hello I wanted to thank you for taking the time to write a review for my property. TripAvisor is such a great tool these days for travelers and positive reviews help us immensely. We do have great food, thanks for commenting on it. I will pass it on to our cooks, it will make their day. I will pass on... More

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Additional Information about Holiday Inn Dallas North Addison

Address: 4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas North Addison 3*
Number of rooms: 101
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Also Known As:
Holiday Inn Dallas North Addison Hotel Addison
Holiday Inn Addison
Addison Holiday Inn

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