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All 19 Addison hotels

Holiday Inn Dallas North Addison

3.0 of 5 Hotel   |   4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
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Ranked #15 of 19 Hotels in Addison
A recent review
3 of 5 stars reviewed 4 days ago
TonyAndSuz Dallas, Texas
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88 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Top Contributor
82 reviews 82 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a night out with my wife since we had to stay one more night to qualify. Close to the Addison restaurants and public houses. Furniture is filthy and worn, and will not even go into details on what they call a bed. Staff was polite and professional, no complaints there. If you just need four walls, this... More 

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Olathe, Kansas
Top Contributor
79 reviews 79 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Holiday Inns are always my fallback when I am not sure where to stay and to get a decent value for a room. This one was very disappointing as it needs a major update. The rooms look old. My room had a rip in the carpet. The WIFI is spotty at best. It works sometimes and much of the time... More 

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Jeff-Wood-GM, Director of Sales at Holiday Inn Dallas North Addison, responded to this review

Dear JamHam, We appreciate you taking time to write us a review about your recent stay. We completely understand your frustration about the issues you had and we would like to apologize. This is not how we want our guests to feel and with reviews like these, we learn the areas we need to improve on so we can better... More 

Dallas, Texas, United States
1 review
5 of 5 stars Reviewed October 24, 2014

I always stay here when I come for business. The hotel is close to all the restaurants and bars. The happy hour at the hotel isn't bad either - free food and everyone is very friendly. The staff is great and was helpful. Highly recommended.

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Jeff-Wood-GM, Director of Sales at Holiday Inn Dallas North Addison, responded to this review

Dear ReeseNichols, Thank you so much for being loyal to the Holiday Inn North Dallas - Addison. Thank you for always staying with us and for giving us a fantastic review. We appreciate your kind words about our location and our staff. Thank you again. Please come back and see us! Sincerely, Ruthie Andrade Director of Sales More 

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

Recently stayed in Addison for a business trip and liked this hotel. Friendly service, good rooms, and fast internet. The location was very central and convenient. My only complaint would be there weren't any clean towels when I arrived, but housekeeping brought some up as soon as they were ready. I'll definitely be back again.

Was this review helpful? Yes 4
Chris4960, Manager at Holiday Inn Dallas North Addison, responded to this review

Hello I wanted to thank you for your positive review of my hotel. We are working hard to provide quality service and hospitality and when it is recognized it makes the entire team feel good. I will share your feedback with my entire team and again thank you for taking the time to post a review. Yours In Hospitality CDennis... More 

Newnan, Georgia
Top Contributor
55 reviews 55 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 15, 2014

I had read other reviews before booking . I loved the location and the staff were friendly and helpful. But they do need to do some updating and some minor maintenance issues. The curtain in my room needed to be fixed on one corner, the lamp by the sofa didn't work (switch was broken), the faucet in the bathroom needed... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Nancy J, Thank you for taking the time to leave us a feedback on your recent stay. We are pleased to read that you found our location and friendly staff service to your liking. On the other hand, we apologize for any inconvenience you may have encountered regarding the overall condition at the hotel and amenities. The feedback we... More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed here from Aug 30 through Sept 1, 2014 for a soccer tournament.I would like to give 3.5 stars but that doesn't seem to be an option. There were many pluses to staying here and the main one was that the entire hotel was very helpful and professional when dealing with scads of kid soccer players everywhere. The front... More 

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Chris4960, General Manager at Holiday Inn Dallas North Addison, responded to this review

Hello Thank you for taking the time to give a review for my hotel. All feedback is positive in my mind so I appreciate you pointing out the positives and the shortcomings of our property. I will take your comments to my team so that we can continue to improve on our service and hospitality. On the plus side -... More 

Waco, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

My boyfriend and I stayed here for the KaboomTown fireworks display for the 4th of July. It's a HUGE deal there, and hotels can sell out a month or 2 in advance, so I paid quite a bit more than I normally would have. The price came with a brochure, some coupons for local restaurants, and some neat keepsakes were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear KitCat14, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the facilities and service level we aim for.... More 

Bristol, United Kingdom
Top Contributor
90 reviews 90 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 2, 2014

This hotel was perfect for our one night stay, en route to Dallas fort worth airport. Located near a couple of restaurants. The beds were comfortable, and provides free wi-fi. The staff seemed friendly, and they provide free parking.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear Rich250807, Thank you so much for your review of our hotel. We are so pleased you enjoyed your overall stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future... More 

Longview, Texas
Top Contributor
52 reviews 52 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed in this hotel for just several hours as my flight to DFW was delayed and arrived past midnight and I found it unsafe to drive home that night. That being said I enjoyed every minute of my limited time there: good value, conveniently located to all major Dallas highways, someone was at the front desk at 1:30am and... More 

Was this review helpful? Yes
Chris4960, General Manager at Holiday Inn Dallas North Addison, responded to this review

Good Morning I wanted to thank you for taking the time to write a review for my property. TripAdvisor has become such an important tool for travelers and guests saying kind things about my property and the great people that work here is a huge part of being successful. I will make sure to share your great comments with my... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 13, 2014

This got to be the worst hotel I had stayed in my entire life. Just brutal, old bathroom, old carpet, worst bed and pillows, not a Holiday Inn stay worthy. This is more like an hourly motel .... Nop you will never see me there again. I don't have any thing good to write to make 200 characters

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dallas North Addison, responded to this review

Dear CallmeRegi, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. We are sorry that you were not satisfied with the conditions of our facilities. Please accept our sincere apologies for falling... More 

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Additional Information about Holiday Inn Dallas North Addison

Address: 4960 Arapaho Road, Addison, TX 75001 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas North Addison 3*
Number of rooms: 101
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Also Known As:
Holiday Inn Dallas North Addison Hotel Addison
Holiday Inn Addison
Addison Holiday Inn

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