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Holiday Inn Express Hotel & Suites Dallas-Addison

#11 of 19 Hotels in Addison
Certificate of Excellence
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4355 Beltway Drive, Addison, TX 75001 (Formerly Country Inn & Suites By Carlson)
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Dallas-Addison
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Holiday Inn Express Hotel & Suites Dallas-Addison
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87 Reviews from our TripAdvisor Community

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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cibolo, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon my arrival I was greeted with a smile and a how are you doing partner. Please ensure that Senior management is made aware of the fact that this Holiday Inn was the best of all from Ohio to Texas . # FOREMOST

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Sacramento, California
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed the Holiday Inn Express in Addison on business. The property is located just off Belt Line Rd, which is a main road through Addison. The hotel is clean and neat, and check-in was quick and easy. The lady at front desk was very friendly and helpful. The lobby has a seating area to the left of the entrance and... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, breakfast was plentiful. I am surprised that they still have smoking rooms in this day and age. Gave me a smoking room and make you sign stating that you will be charged if you smoke in the room. A little dated but quiet location. My visit was pleasant

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We stayed here just one night and had a very pleasant stay. The room was nice and the breakfast which was included was very good. The hotel also has a small gym and outdoor pool, both of which looked good but we did not avail of them. The hotel also offers a laundry which we found useful given we are... More 

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Katy, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked the executive king room. Assuming it was as roomy as it was depicted in their pictures. It was conveniently located in the area of which I had my business meetings. Well needless to say the Friday I arrived, I checked in got to my room and it was small, run down and just smelled like smoke. The king size... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear Jimmie C, Thank you for taking the time to write a review of our hotel. It is truly disheartening that your recent experience with us fell below your expectations as our IHG Rewards Club Spire Elite member. I would love the opportunity to regain your faith in us so I have sent you a private message. I look forward... More 

Roanoke, Virginia
Level Contributor
157 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient Addison location close to other conference hotels (like Dallas Intercontinental) but less expensive. Features included breakfast with hot items available self-serve (like bacon); attractive-if-small outdoor pool; friendly front desk staff (although limited in overall knowledge of the area). Walkable to multiple restaurants, including the Londoner Pub. Clean if austere rooms.

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Marshall, Texas
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 21, 2015

Stayed here with wife and son. My wife had an educational seminar to attend in nearby Carrollton. The inn had a very polite staff, and check in was quickly even though they were busy. This property is located in a nice quiet location just off of Midway Road, very convenient with a short drive to the Galleria Shopping Mall and... More 

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Tulsa, Oklahoma
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

Everything at this hotel was as it should be. No surprises and no complaints. The location is fabulous for shopping and dining in Addison, the hotel employees friendly and the property is clean. You can walk to many of the shops etc.

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1 review
1 of 5 stars Reviewed June 13, 2015 via mobile

I stayed at this hotel the last two nights visiting friends in Texas. First, they lock the doors at 10pm and will not let you in the lobby without a reservation unless you are named as a registered guest. The desk clerk was rude about a couple of people who came in next to me when she buzzed me in.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear Jewelergirl, Thank you for taking the time to share your feedback regarding our hotel. It is truly regrettable that some aspects of our hotel fell below your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message in order... More 

Arkansas City, Kansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

My go to hotel when in Dallas/Addison area. Staff is excellent and location is superb! I recommend this hotel anytime Im asked about where to stay in dallas area. I will be coming to stay again in a couple weeks

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