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All 19 Addison hotels

Holiday Inn Express Hotel & Suites Dallas-Addison

2.5 of 5 Hotel   |   4355 Beltway Drive, Addison, TX 75001 (Formerly Country Inn & Suites By Carlson)
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63%
Ranked #13 of 19 hotels in Addison
A recent review
5 of 5 stars reviewed 1 week ago
hearts17 Carmel, Indiana
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  • Reviews (63)
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63 people have reviewed this hotel

Traveler rating
    17
    22
    10
    10
    4
See reviews for
10
12
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Carmel, Indiana
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 nights in a roomy King bed suite with fast internet. The mattress was comfy. The room was very quiet and clean. Breakfast was above average. Several restaurants are located within walking distance.

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Fort Worth, Texas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked a room at this hotel due to it's location and the shuttle service listed on it's website. After checking in to a nice clean room we went to the front desk to have the shuttle take us to the places our trip there was for. We were informed that the van just sits there and they have no... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for one night on a quick trip to Dallas to meet up with some family. I'd called to request a top floor room not overlooking the pool...we received a not top floor room that was overlooking the pool with no apologies, so we didn't start off on a great note. I agree with other... More

Was this review helpful? Yes 1
Stafford
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Good location with what looked like lots of shopping and restaurants nearby. I here stayed here for one night on New Years Day after moving from another hotel in the Dallas area. Clean rooms. A bit old, with signs of wear and tear, but clean. Front desk staff was polite, but not exactly friendly - ok. Nothing spectacular. The usual... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear lolomama, Thank you for taking the time to leave feedback, I am happy to read you appreciate our convenient hotel location and breakfast that was served. I am sorry if some aspects of our room and staff service fell below your expectations. Rest assured your comments are valued and aid in the improvement of our services and amenities. Again,... More

Panama City Beach, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

Stayed here for 3 days on a business trip. Hotel is in good location, seems like there are a thousand restaurants to choose from close by. Room was clean, staff attentive, overall a nice stay. Lots of choices in this area, I will choose this hotel again.

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Fairview, Oklahoma
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2014

Well lets start off with you should know that the Manager Michelle is an utter failure as a manager and a complete liar along with the staff. I checked in at 2pm in the afternoon. The girl working the counter said hi and get on the phone with housekeeping. After she was done she then checked me in. I let... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear MNBaker706, Thank you for taking the time to review our hotel. It is regrettable to learn that your stay was negatively affected by the level of service you have received from our hotel staff. Rest assured that this has been taken into serious account as I would like to follow up on you. I have sent you a private... More

Lititz, Pennsylvania
Top Contributor
52 reviews 52 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 11, 2014

I have stayed at this hotel during several business trips to the area. The facility is well maintained and clean. The rooms have plenty of space. The staff are very friendly and helpful. There are plenty of good restaurants nearby - several within walking distance. The typical Holiday Inn Express breakfast bar is provided every morning. The evening snacks and... More

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Sugar Land, Texas
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 30, 2014

We stayed here for 2 nights while our girls basketball team played in Frisco, TX. The room was nice and the parents, coaches and players did not have any major issues with the rooms.The rooms were clean and had enough towels for all the girls. We did have an issue with the front desk lady (older blond long hair). This... More

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Michelle D, General Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

I am sorry to hear that you had a negative experience during your stay. I have shared this with all staff to improve our service. Thank you for your feedback. More

Tiffin
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 5, 2014

A very positive experience. Clean comfortable room, very impressed with the woodwork in the building, secure area, good restaurants nearby. Very friendly and professional staff. Breakfast was respectable :) recommended!

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Michelle D, General Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Thank you for your review I will share with the staff! Please come and see us again! Thank you! More

Joplin, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 3, 2014

I was impressed with this Holiday Inn Express. Staff was very professional and room was very nice. Location is convenient and secure, and the free breakfast was respectable. Only drawbacks were that it was a little noisy and the internet was a little slow.

Was this review helpful? Yes
Michelle D, General Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

We appreciate your review thank you so much! We hope you will come see us again soon! More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas-Addison

Address: 4355 Beltway Drive, Addison, TX 75001 (Formerly Country Inn & Suites By Carlson)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas-Addison 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas-Addison
Holiday Inn Addison
Addison Holiday Inn
Holiday Inn Express Addison

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Weary travelers find the comfort and convenient amenities they deserve at the recently renovated Holiday Inn Express® hotel in Addison, Texas. Our hotel's location in North Dallas' prestigious Business District is further enhanced by our easy access to the Dallas Tollway, Parkway, Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL)We go beyond other Addison, Texas hotels by offering corporate guests the amenities they need most, like a 1,300-sq ft meeting room, a 24-hour business center and free high-speed, wired and wireless Internet access throughout the hotel. ... more   less 
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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