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All 19 Addison hotels

Holiday Inn Express Hotel & Suites Dallas-Addison

2.5 of 5 Hotel   |   4355 Beltway Drive, Addison, TX 75001 (Formerly Country Inn & Suites By Carlson)
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Ranked #12 of 19 Hotels in Addison
A recent review
5 of 5 stars reviewed 1 week ago
R613 Michigan, United States
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67 reviews from our community

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    10
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After the nightmare of an experience at the Hilton Garden Inn in Addison, I was looking for a new place to stay. This is a great hotel. Fairly up to date. Clean. Friendly. Nice sized rooms. Could use a bit of updating, but good enough and a great value. Will be my go-to from now on in Addison.

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Evansville, Indiana, USA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

When I reached Dallas, I had reservations for another national chain. I checked in to that hotel, and with in two hours I was checking out again. Even though the company is touting how the hotel has recently been remondeled, they kind of for got to evict the roaches. I saw 12 small (baby?) roaches while I was trying to... More 

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1 review
5 of 5 stars Reviewed November 17, 2014 via mobile

Friendly staff, honest housekeepers, great breakfast, clean beds and room is what my experience was for 5 nights. I have 0 complaints about anything. Check in was a breeze and the beds were very comfortable. I will definitely stay here again in the future.

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Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
51 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 19, 2014

We stayed here for two days and received great hospitality from the whole team. We were invited to two meet and greet events held by the hotel and thoroughly enjoyed these meeting others from both California and North Carolina. The front desk advised us how to get into Dallas via DART, what to see, how to get to the shopping... More 

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Carmel, Indiana
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed here for 2 nights in a roomy King bed suite with fast internet. The mattress was comfy. The room was very quiet and clean. Breakfast was above average. Several restaurants are located within walking distance.

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Fort Worth, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 19, 2014 via mobile

We booked a room at this hotel due to it's location and the shuttle service listed on it's website. After checking in to a nice clean room we went to the front desk to have the shuttle take us to the places our trip there was for. We were informed that the van just sits there and they have no... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear jim a, Thank you for posting a review of our property. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Rest assured that we take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

My family and I stayed here for one night on a quick trip to Dallas to meet up with some family. I'd called to request a top floor room not overlooking the pool...we received a not top floor room that was overlooking the pool with no apologies, so we didn't start off on a great note. I agree with other... More 

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Stafford
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 31, 2014

Good location with what looked like lots of shopping and restaurants nearby. I here stayed here for one night on New Years Day after moving from another hotel in the Dallas area. Clean rooms. A bit old, with signs of wear and tear, but clean. Front desk staff was polite, but not exactly friendly - ok. Nothing spectacular. The usual... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear lolomama, Thank you for taking the time to leave feedback, I am happy to read you appreciate our convenient hotel location and breakfast that was served. I am sorry if some aspects of our room and staff service fell below your expectations. Rest assured your comments are valued and aid in the improvement of our services and amenities. Again,... More 

Panama City Beach, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2014

Stayed here for 3 days on a business trip. Hotel is in good location, seems like there are a thousand restaurants to choose from close by. Room was clean, staff attentive, overall a nice stay. Lots of choices in this area, I will choose this hotel again.

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Fairview, Oklahoma
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2014

Well lets start off with you should know that the Manager Michelle is an utter failure as a manager and a complete liar along with the staff. I checked in at 2pm in the afternoon. The girl working the counter said hi and get on the phone with housekeeping. After she was done she then checked me in. I let... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Addison, responded to this review

Dear MNBaker706, Thank you for taking the time to review our hotel. It is regrettable to learn that your stay was negatively affected by the level of service you have received from our hotel staff. Rest assured that this has been taken into serious account as I would like to follow up on you. I have sent you a private... More 

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Additional Information about Holiday Inn Express Hotel & Suites Dallas-Addison

Address: 4355 Beltway Drive, Addison, TX 75001 (Formerly Country Inn & Suites By Carlson)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas-Addison 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas-Addison
Holiday Inn Addison
Addison Holiday Inn
Holiday Inn Express Addison

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