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Hawthorn Suites by Wyndham

#12 of 19 Hotels in Addison
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15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
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1 room 1 guest
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249 Reviews from our TripAdvisor Community

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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (65)
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Irving, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Definately in need of an update. The furniture was torn, bed was really hard & made my body hurt. There was also missing dishes & room decor. Theres not a kitchen at the hotel so the breakfast is hot but all made in the microwave & very disappointing.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Dear 52marquitag, We are sorry you were uncomfortable sleeping. We just got all brand new beds this year and are getting a lot of compliments on how comfortable they are. We do not microwave any of the breakfast. Eggs, sausage and potatoes are all done in an electric skillet and the gravy is in a crock pot. We have also... More 

Brownsville, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. The staff was helpful and friendly! It was clean & the breakfast was good and plenty. The beds were comfy. It was easy to find. We would definitely stay here again.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Mrs. Rosenbusch, We are so happy you enjoyed your stay with us. We definitely look forward to seeing you again. More 

Great Barrier Reef, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Dallas in July, all that really mattered was that air conditioning worked, and it did. Suite was adequate, but cramped. TV and channel selection a little wanting. Breakfast the same each day, and not very healthy. Supposed to be a non-smoking property, but staff and guests frequently outside only door to lobby smoking so entry and exit through a cloud... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 2
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

thomaskT6651WA, Thank You for your time to review us. We have spoken with our staff about smoking. This is a non-smoking property inside and we are working on making designated smoking areas outside away from the entrances. We are also working on changing some things on our breakfast . We do hope if back in the area you will come... More 

Houston, Texas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here several times. The rooms are clean but the cabinets and fixtures need updating. The hot breakfast is good. A full kitchen is available with stove, microwave, dishwasher and a large refrigerator

Was this review helpful? Yes
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

LCMAN61, Thank you for the nice review. We're so happy you keep coming back to stay with us. More 

Waco, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Best thing was the breakfast. Pretty run down. Amenities listed were not correct. Also told at check-in there would be a $15 a room hold, was actually 30. AC didn't work very well (window unit). One room had closet door missing, another had part of coffee pot missing. Swimming pool was in bad shape. No DVD players to check out... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Dear anastacy2015, We have spoken with maintenance about your issues with the rooms and have corrected them. We are looking into the pool also. We always get a $15.00 per day authorization on the credit cards for incidentials. I do hope you will give us another try. More 

Little Rock, Arkansas
Level Contributor
126 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very nice hotel located near A LOT of restaurants and shopping. Quite a bit of things within walking distance. Close to the Galleria, Valley View Mall, and The Shops at Willow Bend. Two movie theaters within 15 minutes. Rooms are very clean and nice. Each room has flat screen TV. Big Comfy beds. Free Parking. You can walk to downtown... More 

Was this review helpful? Yes
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Jayhawkgrant, Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay and look forward to having you return in the future. More 

CALABASH
2 reviews
4 of 5 stars Reviewed July 25, 2015

Enjoyed the size of the suite...comfortable...the hot/cold breakfast buffet was satisfying for the value. :)

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Dear Barbara F, We are thrilled you and your family stayed with us. We are always happy to have our guests take the time to give us a review as you have. We hope to see you again soon. More 

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