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Hawthorn Suites by Wyndham

#12 of 19 Hotels in Addison
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15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
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Hawthorn Suites by Wyndham
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Hawthorn Suites by Wyndham
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226 reviews from our community

Traveler rating
    92
    62
    46
    17
    9
See reviews for
47
39
25
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (64)
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Sequim
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Even though it's near Addison Airport and not far (as planes go) from Love Field, we never heard a plane from inside the room. We left early in the morning to catch a plane at Love Field, via North Dallas Tollway,and it took only 12 minutes from the motel to the exit for Mockingbird Road. Now that's convenient! True, we... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Lynnette B we are so happy that you enjoyed your stay in Addison at our hotel. We are centrally located and a lot of things to do in our area. We look forward to seeing you again next time your in the area. More 

Denver, Colorado
1 review
3 of 5 stars Reviewed 1 week ago

I loved having a fridge and full kitchen available for my use but the bed/bedroom was a little smaller than I was hoping. The hot breakfat every day was wonderful but was a little disappointing that it as the same biscuits and gravy with eggs every day. The location was wonderful, within walking distance of a substancial amount of restaurants... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

616lydiaa thank you for taking the time to write your review. I'm happy you enjoyed the room although it was a bit small for you. We are working on improving the breakfast to have more variety. Hope to see you again in the future. More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was great. The only problem I had was if you offer complimentary breakfast then serve it. I went to get breakfast at 8am and the only thing there were empty trays. I had to ask if the were still serving and then wait another 30 min for them to cook it.

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Bonnie M thanks for your review. We have spoken with the breakfast staff and they are working to keep all the items stocked throughout the breakfast hours. We are glad you enjoyed your stay. Come see us again. More 

Lubbock
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My last and only Hawthorn Suites stay just a few miles away featured suites much like a small one-bedroom apartment and a large interior courtyard with pool for relaxation. This property jams all into such a small space that the rooms are quite small, I've had larger rooms in non-suite hotels. Outdoor space is a concrete area with pool and... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Robert Luubbock thank you for taking the time for writing a review. We are unable to do anything about the size of the hotel or the pool area however we do have ice makers in the freezers in the room. We also offer a big ice machine on the first floor for our guests also. We hope you will try... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Everything was fine. Breakfast was not up to what I expected from Wyndham. The breakfast items were barely warm, unless you made a waffle or toast. There was no ketchup. The apple juice tasted watered down. The plastic fork couldn't cut through the sausage patty.

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Glenna S we appreciate your feedback. We are working on the breakfast to improve it. We have added ketchup and made the warming trays a little warmer. We are happy that other than this you stay was fine. More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

My only complaints are that the beds are entirely too hard/creaky. It also stinks of stale cigarettes . It kinda smells like an old ladies house who chain smokes. The breakfast was nice though and it was cheap so I guess we can't complain too much. My back and shoulders just really hurt from the bed being so stiff and... More 

Was this review helpful? Yes
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Kayleigh C thank you for your review. We are a non smoking hotel and try our best to keep smoke out, but some time guests do smoke in the rooms. If you would of let us know we could of moved you to another room. We just got new beds throughout the whole hotel this year and I'm sorry they... More 

East Lansing
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel is a bit dated feeling overall. Free Wifi was available, but no Ethernet in room. There is a private airport across the street so it can be noisy when planes takeoff/land, but it didn't wake me up at night. The bedding was clean, and the bed was comfortable. The shampoo/conditioner they provided was good quality. The queen bedroom... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham, responded to this review

Jason B We thank you for staying with us. We have added ketchup packets to our breakfast now and have always had orange and apple juice on our breakfast. I hope you do come see us again when you are in town More 

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