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Hawthorn Suites by Wyndham

2.5 of 5
15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
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Hawthorn Suites by Wyndham
Ranked #2 of 18 hotels in Addison
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveler rating
    34
    12
    5
    2
    3
Date Rating
Kansas City, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 28, 2012 NEW

We were very pleased with this hotel. Its location near a corporate office park felt safe, and there were more restaurant choices than I've ever seen in one location. The room was large and clean, the beds comfortable and the decor seemed recently updated. I would agree with the previous review from our friends that the hall on the second... More

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Olathe, Kansas
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

We checked in close to midnight, so the night auditor checked us in. While she wasn't rude, it was not welcoming either. We went to our room and the first thing we noticed was that it smelled musty. It wasn't overpowering and didn't seem to bother anyone else too much, so we all went to bed. The location of the... More

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Michael Brown, General Manager at Hawthorn Suites by Wyndham, responded to this review
May 26, 2012

Thank you for taking time to send us your TripAdvisor review! We are glad that your family got back to Kansas safely. I apologize that our front desk rep did not greet you as she should have. I will be sure to cover the importance of great guest service, all of the time with her. We are also addressing the... More

Dallas
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2012

In town due to friend having a graduation celebration at Button's a local resturant and bar. Chose this hotel due to the location which was right aross the street. Upon check-in I was immedately greeted by a friendly staff person who checked me in right away and even offered a menu to the resturant I would be dining at for... More

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Hondo, TX
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2012

Michael knocked himself out to make us feel welcome & comfortable. He even had ice delivered to our rooms since the machine was not working downstairs. The beds were the most comfortable ones & generous accomodations so very clean. Only complaint (beds not made up each day) was immediately corrected by Michael or his staff. Would definitely return to this... More

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Michael Brown, General Manager at Hawthorn Suites by Wyndham, responded to this review
April 24, 2012

Thank you for taking time to visit TripAdvisor. My team appreciate your comments! See you the next time you are in Dallas! Michael Brown General Manager Hawthorn Suites Addison, TX More

Incline Village, NV
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 7, 2012

We chose to stay at Hawthorn Suites in Addison on our recent visit based on the TripAdvisor reviews. We were not disappointed. The staff was always courteous and accommodating. The room and bathroom were clean; the hallways and lobby were spotless. The only problems we had were the ice maker in the refrigerator in our room that did not work... More

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South Dakota
1 review
5 of 5 stars Reviewed April 7, 2012

Here on business. Single room, not overly spacious but definitely more than adequate. Bed was very comfortable. Everything very clean. Great breakfast. Michele checked me in quite late and he was wonderfully helpful and friendly. I would stay here in a heartbeat - even if I had to drive a bit to stay. The only thing I'd suggest to them... More

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wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 31, 2012
1
person found this review helpful

We went there to check out the hotel and the G.M. personally showed us two room choices. That impressed me right away just the fact that he took time out of his day to do that. All of the staff were very helpful and friendly. This hotel was extremely clean everywhere and that is very important to me. Very large... More

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Lansing, Michigan
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 22, 2012
1
person found this review helpful

I visited this hotel again after a previous "just OK" experience. Kimberly was working the front desk when I checked in and was very helpful providing information about the local restaurants (I arrived late on a Sunday evening and had not eaten yet). She was welcoming and asked me what floor I preferred for my room. I selected a higher... More

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Houston, Texas
1 review
5 of 5 stars Reviewed March 19, 2012

I recently stayed at this hotel and I had a great experience! I am quite picky when it comes to choosing a hotel because I am a clean freak. The room & restroom was very clean and the maids did an excellent job of cleaning up after us each day. Also the management was very nice. The King suite we... More

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1 review
4 of 5 stars Reviewed February 26, 2012

We had a great experience with the hotel and staff. Very hospitable and welcoming. The rooms were very clean and comfortable. It was our home away from home for a few days. I recommend this hotel to anyone on vacation or business. More

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Additional Information about Hawthorn Suites by Wyndham

  • Hawthorn Suites Addison
  • Best Western Addison
  • Addison Best Western
  • Hawthorn Suites Galleria Area
Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Price Range: $

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Hawthorn Suites by Wyndham
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