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Hawthorn Suites by Wyndham

2.5 of 5 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
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Hawthorn Suites by Wyndham
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Hawthorn Suites by Wyndham
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197 reviews from our community

Traveler rating
    87
    55
    33
    14
    8
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43
31
22
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Was on a business trip and I stayed in this hotel for 4 nights. Staff were absolutely friendly, courteous and helpful. Rooms were comfortable and clean. Perhaps the morning breakfast can have some variety on a daily basis.

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Juneau, Alaska
Top Contributor
105 reviews 105 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very good hotel. Nice and spacious rooms, full kitchen. Everything you need. The only reason I don't give it 5 stars is that it needs update. Furniture and beds are outdated. In our room (332) the fridge was super noisy at night. But the staff was very friendly and extremely helpful. Every day the manager meets with people in the... More

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Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Hawthorne suites for one night- No frills hotel however suited our needs. Very friendly staff . Got room facing wall outside- would bother me if stayed longer- probably ask to change. Pillows were tiny - definately not good . Breakfast was good - had fridge, microwave in suite - did not use but handy for longer stays, Good... More

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Lexington, Kentucky
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a room near Dallas' north side and found Hawthorn Suites in Addison. The bedroom was large with comfortable beds, a kitchenette and living room. To our suprise, the price was very affordable.

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Carrollton, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

after my horrific experience at Baymont Inn Lewisville, I took night to reward myself at Hawthorne Suites Addison Tx. The staff at Hawthorne suite were VERY PLEASANT AND INVITING. THANKYOU TO ....Art at front desk The rooms are beautiful..huge fully equipped. kitchenette with accessories. Nice comfy beds and good breakfast spread .. for The comfort and we'll needed rest ..I... More

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

We're so glad you enjoyed your stay at our hotel, and appreciate your kind comments. Stay tuned - in our continuing efforts for improvement, we're making some subtle changes for the better! We look forward to your next visit! Thank you! More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

First I have to say, as a provider of world class 5 star service to my real estate clients, I have high expectations when it comes to the service industry. Rarely do I ever experience this type of 5 star service in the hotel industry, unless I can afford to spend 500 a night........ at least, and even then it's... More

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MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

Thank you, James. We are very fortunate to work in a well-conceived, well-located and well-maintained hotel, with an owner ready to invest more capital to make sure the hotel stays in tip-top shape. I shared your kind comments with the entire staff, because we strive for greatness everyday. They all remembered you fondly, and were all elated with your comments.... More

Mt. Pleasant, Texas
1 review
4 of 5 stars Reviewed October 14, 2014

So I arrive for check in to find that on top of my normal $30 to $50 for incidentals I also get a preauthorization for my entire stay. Be warned if you use your debit card you may be out the nightly rate till you check out. But, We were able to get it resolved and everything else was great.... More

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

Thank you for your comments regarding your recent stay. Credit authorizations are a typical practice in most lodging facilities. They're designed to protect both the innkeeper in case of fraud, assure payment for the lodging and any incidentals, and in some cases, damages which may occur. It also protects the cardholders, should the card be stolen. I'm glad we were... More

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Additional Information about Hawthorn Suites by Wyndham

Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area

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