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Hawthorn Suites by Wyndham

2.5 of 5 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
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Hawthorn Suites by Wyndham
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Hawthorn Suites by Wyndham
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191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mt. Pleasant, Texas
1 review
4 of 5 stars Reviewed 1 week ago

So I arrive for check in to find that on top of my normal $30 to $50 for incidentals I also get a preauthorization for my entire stay. Be warned if you use your debit card you may be out the nightly rate till you check out. But, We were able to get it resolved and everything else was great.... More

Review collected in partnership with Hawthorn Suites by Wyndham

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MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

Thank you for your comments regarding your recent stay. Credit authorizations are a typical practice in most lodging facilities. They're designed to protect both the innkeeper in case of fraud, assure payment for the lodging and any incidentals, and in some cases, damages which may occur. It also protects the cardholders, should the card be stolen. I'm glad we were... More

Incline Village, Nv
Top Contributor
73 reviews 73 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed here multiple times over the past 5 years and continue to be pleased. The front desk staff seemed to have changed over the past six months or so, for the better. The hotel is in a great location for tollway access, restaurants and shopping. Our room and bathroom were clean. If I had to... More

Review collected in partnership with Hawthorn Suites by Wyndham

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MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

Thank you for your kind comments. We have had a couple of changes at the front desk, and glad to hear they're doing well. I'll share your comment with each of the guest agents - they'll be pleased to know they're hard work is paying off! And yes, we really have a great location for shopping, and especially restaurants -... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at Hawthorn for my business trip to Addison. Seems their suites are larger than some of other hotel suite. There are plenty of restuarant surrounding this property and front desk staff was very helpful during my long stay at hotel. Very clean, centrally located. I will stay at this place again.

Was this review helpful? Yes 1
MrBinford, General Manager at Hawthorn Suites by Wyndham, responded to this review

Thanks for your nice comments! You're right - our rooms are large, and we're in the heart of great restaurants and entertainment - many within walking distance! I'm very pleased our staff was helpful and your room was clean. I will share your comments with our staff who work so hard to make your stay pleasant. We look forward to... More

Top Contributor
72 reviews 72 reviews
3 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 1, 2014

The accommodations were comfortable and clean. The suite was spacious. It was centrally located. Walking distance to many good restaurants, including our favorite Kenny's Wood Fire Grill. The hot tub was cemented over which was a disappointment. We recommend this Hotel. Thanks for reading. The Bike Chaplain

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 24, 2014

Just average stay nothing that popped out or done that made it stand out I was surprised that they ran out of breakfast that was bad we did go down for the last hour of breakfast but still u should have enough for at least those 3 hours so that was not good the lady that refilled breakfast would refill... More

Was this review helpful? Yes 1
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Additional Information about Hawthorn Suites by Wyndham

Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area

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