We checked in close to midnight, so the night auditor checked us in. While she wasn't rude, it was not welcoming either. We went to our room and the first thing we noticed was that it smelled musty. It wasn't overpowering and didn't seem to bother anyone else too much, so we all went to bed. The location of the... More

In town due to friend having a graduation celebration at Button's a local resturant and bar. Chose this hotel due to the location which was right aross the street. Upon check-in I was immedately greeted by a friendly staff person who checked me in right away and even offered a menu to the resturant I would be dining at for... More

Michael knocked himself out to make us feel welcome & comfortable. He even had ice delivered to our rooms since the machine was not working downstairs. The beds were the most comfortable ones & generous accomodations so very clean. Only complaint (beds not made up each day) was immediately corrected by Michael or his staff. Would definitely return to this... More

We chose to stay at Hawthorn Suites in Addison on our recent visit based on the TripAdvisor reviews. We were not disappointed. The staff was always courteous and accommodating. The room and bathroom were clean; the hallways and lobby were spotless. The only problems we had were the ice maker in the refrigerator in our room that did not work... More

Here on business. Single room, not overly spacious but definitely more than adequate. Bed was very comfortable. Everything very clean. Great breakfast. Michele checked me in quite late and he was wonderfully helpful and friendly. I would stay here in a heartbeat - even if I had to drive a bit to stay. The only thing I'd suggest to them... More

We went there to check out the hotel and the G.M. personally showed us two room choices. That impressed me right away just the fact that he took time out of his day to do that. All of the staff were very helpful and friendly. This hotel was extremely clean everywhere and that is very important to me. Very large... More

I visited this hotel again after a previous "just OK" experience. Kimberly was working the front desk when I checked in and was very helpful providing information about the local restaurants (I arrived late on a Sunday evening and had not eaten yet). She was welcoming and asked me what floor I preferred for my room. I selected a higher... More

I recently stayed at this hotel and I had a great experience! I am quite picky when it comes to choosing a hotel because I am a clean freak. The room & restroom was very clean and the maids did an excellent job of cleaning up after us each day. Also the management was very nice. The King suite we... More

We had a great experience with the hotel and staff. Very hospitable and welcoming. The rooms were very clean and comfortable. It was our home away from home for a few days. I recommend this hotel to anyone on vacation or business. More