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All 19 Addison hotels

Best Western Plus Addison Galleria Hotel

2.5 of 5 Hotel   |   14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
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75%
Ranked #8 of 19 hotels in Addison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
xplorers2 Spring, TX
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  • Reviews (154)
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154 people have reviewed this hotel

Traveler rating
    67
    48
    17
    11
    11
See reviews for
41
38
9
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Spring, TX
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here once a year ago, stayed two nights this time, hasn't changed much. Good location, near many restaurants and night life, The Galleria, and many other hotels. Safe parking, attractive surroundings. Friendly, helpful, professional staff. Roomy rooms (had the King executive), very clean, comfy bed, AC worked great, nice decor. Nice pool and area. Typical breakfast in clean... More

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Alamosa, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself was good for our stay. Modern decor, clean rooms, great breakfast. My only complaint was the staff. We had a problem with our check-in situation, and the front desk attendant was no help to us. We ended up paying double what our original price was due to a situation we had concerning an employee rate. Would not... More

Review collected in partnership with Best Western

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Dear Courtney, We appreciate having your comments for our Best Western Plus Addison hotel and want to apologize for the inconvenience during the check-in of your friend. The policies for Best Western Employee Rate Program were explained to you over the phone and we hope you understand the guidelines under your reservation. We hope to see you back in the... More

Edmonton, Canada
Top Contributor
92 reviews 92 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here as part of a family trip through Texas. It was a typical Best Western. The room was clean and comfortable. The staff was friendly and helpful. Our air conditioner seemed a little bit noisy, but the WiFi was strong. The hotel is located near many highly rated restaurants and good shopping. I was glad to have rented... More

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2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is dated but in a great location. Very close to shopping and there are a lot of restaurants within walking distance. Breakfast was pretty decent. Staff was very helpful. I had a problem with the sink and called front desk and they had someone up to fix it in just minutes. Nice area, felt safe at all times. Overall... More

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Terrible staff and poor service. Room smelled like wet dog!! I have never in my life been treated so bad at a hotel before. I don't recommend anyone to stay here. My friend and I rented a room to watch the fireworks in addison. When we got back to the hotel room we were maybe there about a hour and... More

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Dear Traci Tatum, We are sorry to hear about the situation you experience last week. Best Western Plus Addison Galleria operates a strict no smoking policy throughout the hotel and all associates have been trained to respond to violations of the policy. Guests are reminded at the time of booking and upon arrival at the hotel that smoking is not... More

carrollton TX, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Can't have much nice people to deal with.....hotel is clean and well kept......rooms are comfortable, good Internet/cable........excellent location for walking to lunch/dinner.....easy access to freeways both north/south and east west

Review collected in partnership with Best Western

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St Joseph, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were very nicely decorated with plenty of pillows (4) on each queen size bed. The staff was extremely helpful in answering questions and giving directions to attractions avoiding toll roads. When I was heading to downtown Dallas, one of the front desk clerks actually ran off a Google map with directions for me. They worked perfectly. She also... More

Review collected in partnership with Best Western

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Barrie, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a reasonably priced hotel that is close to shopping and all kinds of restaurants - this is the place to stay! It was very clean and had everything we needed for the week we were there. There is 24 hour hot coffee which is great to get first thing in the morning rather than making... More

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San Antonio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Friendly staff, comfortable beds, convenient to everything, including freeways, restaurants, Galleria, toll road, shopping, restaurants...and for a very reasonable price compared to surrounding hotels. Highly recommend.

Review collected in partnership with Best Western

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Wellingborough, United Kingdom
Top Contributor
167 reviews 167 reviews
37 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed here after staying the previous night at a Best Western Plus in Dayton, Ohio. Compared to that hotel this one in Addison was of a much lower standard. When I walked into my room (#229) it smelt odd (kind of a mix of old wet dog and ashtrays) which was not a nice welcome. I got used to the... More

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Dear Mr. Roberts, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests. I will look into each issue that you have noted, in an attempt to correct and improve our hotel guest experience. I hope that... More

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Additional Information about Best Western Plus Addison Galleria Hotel

Address: 14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Addison Galleria Hotel 2.5*
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Addison #5 Romantic Hotel in Addison #6 Family Hotel in Addison #7 Business Hotel in Addison
Hotel Class
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 
Number of rooms
86

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