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All 19 Addison hotels

Best Western Plus Addison Galleria Hotel

2.5 of 5 Hotel   |   14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
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73%
Ranked #8 of 19 hotels in Addison
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Schavonne B Houston, United States
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136 people have reviewed this hotel

Traveler rating
    59
    41
    15
    11
    10
See reviews for
34
36
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel. For the price, I enjoyed all the wonderful amenities. The room was very nice and clean, the pool and hot tub was nice. The breakfast was super. I would definitely come back to this location in the future.

Review collected in partnership with Best Western

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Otsego
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

everything in this hotel to me was exceptional, the staff, the room, we had the whirlpool room. The pillows and the bed were so nice and soft. The breakfast was great. I have nothing to complain about.

Review collected in partnership with Best Western

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York, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a business trip the hotel is small but the pool and hot tub are nice for relaxing. The staff was accommodating and helpful. The hotel is located near plenty of commercial restaurants and shopping complexes. It was adequate for my needs. I don't know if it's a good stay for a family vacation.

Review collected in partnership with Best Western

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San Antonio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is comparable to a Marriott or Holiday, but for half the price. Beds were the most comfortable beds I have ever experienced; I had to check the mattress brand (Beauty Rest). I travel a lot, including internationally, and this is one hotel that I will be staying at in the future when my travels take me to Dallas.

Review collected in partnership with Best Western

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Addison, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Filed a report to police for a man exposing himself in the parking lot. Then asked to leave by management for wanting our room changed. Manger would not call the police. Four days without Wifi or intermitten connections, Water damage to room wall and ceiling ,dirty furnishing and residue in ice machine overall very bad experience and they did not... More

Review collected in partnership with Best Western

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

I appreciate your feedback & apologize for your experience. This is not the type of experience we want for our customers and as per police department instructions they are the ones to handle any report make by a hotel guest. We have technicians improving our Internet service in March and after they finished service works fine and we apologize for... More

Dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have to stay in Addison a lot due to my job, and this is BY FAR the nicest place I've stayed. I don't think I've ever stayed anywhere where I had no complaints. The mattress was firm but comfortable; the pillows were plentiful and so awesome. The towels were clean, thick, and thirsty. The TV and remote worked. The... More

Was this review helpful? Yes 1
Chcago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

This hotel is an a GREAT location for shopping, but is in an EXCELLENT location for dining. There are SO many great restaurants nearby. The hotel staff is great. The breakfast is modest, but is very nice. All the standard amenities. The place is clean and priced about $20 better that comparable hotels on the west side of Dallas near... More

Review collected in partnership with Best Western

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Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2014

Booked this hotel as the price was right (and included breakfast!). The staff were extremely friendly and accommodating, the accommodations were clean and spacious. Met Lee (employee and resident) as we pulled up to the hotel - he gave us great tips about food in the area! We ended up tripping around Texas for the next couple of weeks and... More

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Addison, Texas
1 review
4 of 5 stars Reviewed March 6, 2014 via mobile

LOVE this hotel! Very clean, easy check in/out, spacious room, furnishings in great condition, bed linen was clean, breakfast was great. Waffles, biscuits/gravy, bread, "AWESOME" mini cinnamon rolls, bacon, sausage, grits, eggs, juice, coffee, tea and other items. All of the staff was helpful and kind throughout my whole stay. Very well accommodated. I stayed 4 nights. I had a... More

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1 review
2 of 5 stars Reviewed March 3, 2014

Hotel had best prices around. Great location. Really needed a place to workout and booked because of fitness center available. Horrific, to say the least. Scary, broken, dangerous equipment. Strange smell in room (toilet-like) when fan is off. Otherwise...it was great?!

Review collected in partnership with Best Western

Was this review helpful? Yes
BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. we have informed Maintenance department and issue has been taken care of. - anagement More

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Additional Information about Best Western Plus Addison Galleria Hotel

Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Address: 14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
Phone Number:
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Addison Galleria Hotel 2.5*
Official Description (provided by the hotel):
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 
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