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Best Western Plus Addison Galleria Hotel

2.5 of 5 14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
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Certificate of Excellence 2014
Best Western Plus Addison Galleria Hotel
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Best Western Plus Addison Galleria Hotel
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190 reviews from our community

Traveler rating
    79
    61
    22
    14
    14
See reviews for
47
46
16
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed here for 2 nights over the Christmas holiday. Upon checking in, I was greeted by a very friendly staff. I was also presented with a "goody bag" (bottle of water and 2 bags of chips) for being a rewards member. The room was on par for what I've come to expect from a Best Western. The bed was... More 

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

First introduction to Best Western hotels in Dallas and Houston was thirty years ago and have always been impressed with their good value, service, helpful and courteous staff. Chose this hotel as I was familiar with the area and very convenient to airport, shopping centres and businesses. Excellent rooms at good rates with very friendly staff. Would certainly recommend this... More 

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Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located near several restaurants, bars, and shopping. It'll be great for a family stay, for business, or just for hanging out with friends for a guus/girls night out. It's actually within walking distance of eateries and bars. The staff went above and beyond to accommodate my group. For every concern, there was a readily solution. Our... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 16, 2014

My wife and I had many choices as to where to stay in Dallas while traveling cross country this past week and were delighted with the Best Western Plus Addison Galleria Hotel. The staff was very friendly and helpful; our room was "clean as a pin" with all the extras including a very comfortable bed. We requested a quiet room... More 

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houston, tx
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

As is almost always the case with Best Western, this hotel was much better than it had to be at this price. Clean, large room with everything we needed for a one night stay. Great breakfast and friendly, helpful staff. Always our first choice when the hotel isn't the destination. HIghly recommended.

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Moore, United States
1 review
5 of 5 stars Reviewed November 16, 2014

Everything about our stay was perfect. Great value, friendly service, clean rooms, and a fresh, tasty breakfast. When we return to the Dallas-Fort Worth area, we will return to this hotel. Highly recommend this hotel!

Review collected in partnership with Best Western

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carrollton TX, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
3 of 5 stars Reviewed November 12, 2014

I have sincerely enjoyed staying here and have done so frequently over the past 2 years. Nice staff, comfortable and a terrific location. But if you need or require Internet this is not the hotel for you.

Review collected in partnership with Best Western

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Thank you for taking the time to write a review on our hotel. We are pleased to hear that you found our staff to be very pleasant. It’s a shame that we did not meet your expectations. We are aware of the issues you have addressed and have been working to correct them. Reviews like yours let us know where... More 

Port Saint Lucie FL, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 11, 2014

My wife and I had a very bad experience in this hotel. First, upon flushing the bathroom toilet in our room, the water gushed out of the toilet. I called the front desk, and was told to come to the front desk to get towels for me to clean the bathroom floor, I also was given a plunger to do... More 

Review collected in partnership with Best Western

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

It is always unfortunate when our guest do not have the best experience at our hotel. Our staff offered an upgrade as soon as you notify our staff about the issue but having too much luggage you choose not to move and stay in the same room our staff went ahead and provide you with the new fridge. As you... More 

Houston, United States
1 review
5 of 5 stars Reviewed November 3, 2014

This was a great value. The room was very nice and comfortable. There was a mini fridge, microwave, iron and everything I needed. The staff was friendly and helpful. The breakfast was amazing. They had waffles, eggs, sausage, cereal, pastries, yogurt, and a lot of other things too. I would recommend this hotel also because it is very close to... More 

Review collected in partnership with Best Western

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Missouri City, Missouri
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed October 30, 2014

The price was reasonable for a king size room but I expected much more. The room was clean but not immaculate. There was an odor in the room that we took care of ourselves with some air freshening spray. The AC worked well enough to keep us cool. There was a mini fridge and microwave present as well. The bathroom... More 

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Additional Information about Best Western Plus Addison Galleria Hotel

Address: 14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Addison Galleria Hotel 2.5*
Number of rooms: 86
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#7 Family Hotel in Addison
#9 Business Hotel in Addison

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