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All 19 Addison hotels

Best Western Plus Addison Galleria Hotel

2.5 of 5 Hotel   |   14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
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74%
Ranked #8 of 19 hotels in Addison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Jan W Santa Monica, United States
  • Overview
  • Reviews (155)
  • Photos (63)
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  • Room tips (16)
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155 people have reviewed this hotel

Traveler rating
    67
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Santa Monica, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Accommodating staff with exceptional disposition(s), eager to please and assist in multiple ways; Desk Clerk (Ofelia) a NOTCH above the others; average breakfast(s) -- thoroughly enjoyed the Yoplait yogurt. ( - : Good coffee.

Review collected in partnership with Best Western

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Camarillo, California
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a great location with lots of nice restaurants within walking distance. The hotel staff is very friendly and professional. The breakfast is typical hotel quick continental breakfast with some hot items that are pre-made offsite and reheated at hotel, bleah! The internet was very low on signal and even went off for several hours. The odd... More

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Spring, TX
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here once a year ago, stayed two nights this time, hasn't changed much. Good location, near many restaurants and night life, The Galleria, and many other hotels. Safe parking, attractive surroundings. Friendly, helpful, professional staff. Roomy rooms (had the King executive), very clean, comfy bed, AC worked great, nice decor. Nice pool and area. Typical breakfast in clean... More

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Alamosa, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel itself was good for our stay. Modern decor, clean rooms, great breakfast. My only complaint was the staff. We had a problem with our check-in situation, and the front desk attendant was no help to us. We ended up paying double what our original price was due to a situation we had concerning an employee rate. Would not... More

Review collected in partnership with Best Western

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Dear Courtney, We appreciate having your comments for our Best Western Plus Addison hotel and want to apologize for the inconvenience during the check-in of your friend. The policies for Best Western Employee Rate Program were explained to you over the phone and we hope you understand the guidelines under your reservation. We hope to see you back in the... More

Edmonton, Canada
Top Contributor
98 reviews 98 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of a family trip through Texas. It was a typical Best Western. The room was clean and comfortable. The staff was friendly and helpful. Our air conditioner seemed a little bit noisy, but the WiFi was strong. The hotel is located near many highly rated restaurants and good shopping. I was glad to have rented... More

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is dated but in a great location. Very close to shopping and there are a lot of restaurants within walking distance. Breakfast was pretty decent. Staff was very helpful. I had a problem with the sink and called front desk and they had someone up to fix it in just minutes. Nice area, felt safe at all times. Overall... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Terrible staff and poor service. Room smelled like wet dog!! I have never in my life been treated so bad at a hotel before. I don't recommend anyone to stay here. My friend and I rented a room to watch the fireworks in addison. When we got back to the hotel room we were maybe there about a hour and... More

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BW44669, General Manager at Best Western Plus Addison Galleria Hotel, responded to this review

Dear Traci Tatum, We are sorry to hear about the situation you experience last week. Best Western Plus Addison Galleria operates a strict no smoking policy throughout the hotel and all associates have been trained to respond to violations of the policy. Guests are reminded at the time of booking and upon arrival at the hotel that smoking is not... More

carrollton TX, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Can't have much nice people to deal with.....hotel is clean and well kept......rooms are comfortable, good Internet/cable........excellent location for walking to lunch/dinner.....easy access to freeways both north/south and east west

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St Joseph, United States
1 review
5 of 5 stars Reviewed June 25, 2014

The rooms were very nicely decorated with plenty of pillows (4) on each queen size bed. The staff was extremely helpful in answering questions and giving directions to attractions avoiding toll roads. When I was heading to downtown Dallas, one of the front desk clerks actually ran off a Google map with directions for me. They worked perfectly. She also... More

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Barrie, Canada
1 review
5 of 5 stars Reviewed June 22, 2014

If you are looking for a reasonably priced hotel that is close to shopping and all kinds of restaurants - this is the place to stay! It was very clean and had everything we needed for the week we were there. There is 24 hour hot coffee which is great to get first thing in the morning rather than making... More

Review collected in partnership with Best Western

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Additional Information about Best Western Plus Addison Galleria Hotel

Address: 14975 Landmark Blvd., Addison, TX 75254 (Formerly Comfort Inn by the Galleria)
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Addison Galleria Hotel 2.5*
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Addison #5 Romantic Hotel in Addison #7 Family Hotel in Addison #8 Business Hotel in Addison
Hotel Class
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 
Number of rooms
86

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