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Courtyard by Marriott Dallas Addison Quorum Drive

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15160 Quorum Drive, Addison, TX 75001
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Courtyard by Marriott Dallas Addison Quorum Drive
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170 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel room. Although clean, rooms (including mattress) probably haven't been updated in some time. Tiny gym but suitable with a few treadmills, bike and elliptical. Gym was probably a converted hotel room. Hotel has a bistro that serves meals throughout the day including Starbucks coffee. Bistro area has nice seating/socialization space with a TV. Ok service - they called... More 

Helpful?
Thank D6846LQjennifer
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear D6846LQjennifer, Thank you for taking the time to provide your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you experienced while staying with us. We have shared your feedback with the appropriate hotel... More 

Sarasota
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff were all very polite and courteous. I can't say anything bad about them. The common areas were clean, well lit, and pretty much exactly the same as most Marriott Courtyards. The room was an ADA compliant room as I had arrived last minute and that was the only thing available or so I was told. The television barely... More 

Helpful?
Thank Rgh1929
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Rgh1929, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Marriott Dallas/Addison on Quorum Drive. As a Valued Guest, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. We appreciate you bringing these opportunities to our attention.... More 

Brewster, New York
Level Contributor
215 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed December 24, 2015

The locations is not right next to Dallas downtown, but there seemed to be everything I needed nearby: restaurants, stores, etc. The bed was comfortable & it was clean. There was no complimentary breakfast that I was aware of.

Helpful?
Thank Cynhoff
Sarah H, Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. At Courtyard, we have a... More 

Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed December 2, 2015

The hotel looked a lot better in the pictures then in real life. Rooms were a bit dated. Location is not great, but then again everything is far in Dallas and you will need a car regardless. Positive points: - Complimentary tea and coffee in the room; - Free parking; - Hair dryer; - Free wifi; - Comfortable bed; -... More 

Helpful?
Thank Marcelinhakpy
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Courtyard Dallas Addison/Quorum. One of our key priorities is to provide the highest level of friendly and courteous service. I am very sorry to learn that we had so many missed opportunities while you were with us. Please rest assured that your comments have... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed November 24, 2015

Normally I try to give hotels ta good review but this time is not the case. I've stayed in Marriott Hotels several times and was very impressed but the Courtyard in Addison is not up to the Marriott standards. The mattresses are horrible and I had a back when I woke up. It felt like bugs were biting me all... More 

Helpful?
Thank Michelle G
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you experienced... More 

Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 18, 2015

I was in the king suite, which was spacious but had an American motel touch to it. Was not impressed by the staff or cleaning services. Amenities were poor and décor was out dated, they need to be more up to date with today's world!! Made me really feel like I was in the South!!

Helpful?
Thank Sadia S
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Good morning Ms. Brown, Thank you so much for staying with us and thank you for your feedback. I am sorry we fell short on the room and feel of the room and I am pleased to let you know that we will be going through a rooms renovation starting in January and that will included the changing often beds.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed November 16, 2015

Nice hotel with large comfortable rooms. Used the washer and dryer, only $1.00 each per load. Bistro inside has good coffee and food, chicken & spinach flatbread was delicious. Walking distance to lots of restaurants. Attended conference at hotel across the street but paid much less for my room by staying here. Front desk and housekeeping staff very nice and... More 

Helpful?
Thank Elizabeth G
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate... More 

Belgium
2 reviews
5 of 5 stars Reviewed October 22, 2015

Although they tried to bill us breakfast for unknown reasons :-), we were very much satisfied with our stay in Courtyard Quorum Drive. The staff was friendly, the prices are ok, the location is great and the room was very clean. Keep up the good work. And for breakfast, just go to Cafe Brazil on Belt Line Rd, a 5... More 

Helpful?
Thank Frank D
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Frank, Thank you for sharing your feedback from your recent stay at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to... More 

Austin, Texas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

This is one of the nicer courtyards with decent amenities. Very old and dated. Beds we ok but soft. Staff at the hotel are great!!! Very inviting for a night or two stay at the hotel. Needs a facelift with new beds and such. Overall I would stay again for sure.

Helpful?
Thank Matt D
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced.... More 

Walnut Creek, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 19, 2015

I am in the middle of 5 nights here right now. My first room shared a room with the elevators so I requested a new room due to the noise which isnt a knock on the hotel, I just drew the short straw. The next room they gave me had not been prepped for a new guest yet as the... More 

Helpful?
Thank Cade P
Sarah H, General Manager at Courtyard by Marriott Dallas Addison Quorum Drive, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you experienced while staying with us. We have shared your feedback with the appropriate... More 

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