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Hilton Garden Inn Dallas/Addison

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4090 Belt Line Rd., Addison, TX 75001
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Hilton Garden Inn Dallas/Addison
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Hilton Garden Inn Dallas/Addison
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277 Reviews from our TripAdvisor Community

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Traveler rating
    157
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    27
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Carrollton, Texas
2 of 5 stars Reviewed 6 days ago NEW

I planned to stay two nights because my AC was out out over the weekend and wouldn't be repaired until Monday. Thanks to other reviews, I knew that the hotel was under construction so that didn't bother me that much. It was a little weird walking through a meeting room to get to the elevator and seeing most of the... More 

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Nixa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Love Hilton Garden Inns. I knew they were undergoing renovations when I booked but knew that that kind of thing would be ok for me since I would be gone during day anyway. It proved to be more difficult than that. The renovated rooms have not been detailed. The furnishings are very nice but carpet too high and doors don't... More 

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thank you for writing a review about your stay with us. I apologize for the less than satisfactory of not having a refrigerator in your room , I assure you this was just temporary. We our happy to announce that all are rooms have refrigerators. I want to thank you again for pointing out the great service you experience with... More 

Anchorage, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at this hotel because it was in a quiet, green area with zillions of restaurants (literally) within a 5 minute drive. It was central to everything with sizeable feeder streets so we didn't have to use those awful under construction freeways. Great staff, very clean. WONDERFUL beds.

Review collected in partnership with Hilton Garden Inn

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Marietta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has the nicest staff! Looking forward to seeing the completed renovations that are underway! The rooms are always clean. The workout facility is small but I have never had to wait for a machine. The breakfast is always good and hot.

Review collected in partnership with Hilton Garden Inn

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Addison, TX, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This place has the potential to be fairly nice. Good location in north Dallas area. However, during the construction, it is nothing but inconvenient and make-shift. Also, if you, like me, use a hotel luggage cart to transport your items, you will find the worst cart ever in this hotel. No flat, solid area to transport your items. And these... More 

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thanks for taking the time to share your experience with us on your stay. We are excited to announce that our refresh is soon complete in our hotel, this is just temporary- we want assure that our guest receive the best comfort and service here at Hilton Garden Inn Dallas/Addison. I apologize if our team gave the incorrect information about... More 

jacksonville, ar
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Mom & I stayed here last weekend for a mother-daughter weekend. Celebrating her retirement. The hotel is currently going through extensive renovations; therefore things were a bit chaotic. Breakfast was not in the restaurant & seemed to be a bit limited. But they tried & still carried on with the cooked to order omlets, pancakes, etc. We had one of... More 

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

I am pleased to hear you enjoyed your stay with us, even though our hotel is undergoing renovations. Our hotel wants to assure our guests still receive the service and amenities that HGI provides to our guests during this time. We cant wait to have you and your mom back to stay with us after our renovations. Thanks again for... More 

Addison, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Exceptionally friendly staff and dependability of the Garden Inn quality. About 15 minutes to the airport and central to restaurants, night life and shopping. There is renovation taking place, but construction noise is constrained to certain hours so it does not bother guests. Our room was clean and our only inconvenience (but a big one) was that we had barely... More 

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Dear Lisa, Thanks for taking the time to let us know how your stay was with us. We are pleased to hear that our team made your stay welcoming. In regards to your shower head, I want to apologize for any inconvenience this caused you, and I assure you this is not the norm for our hotel. I want to... More 

Sunnyvale, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Don't stay at this hotel during renovations -- it's very noisy (especially in the morning on the ground floor), and is not comfortable. They put me in a room right next to the temporary kitchen/dining area, and the carts clanging by at 5:00am. They charged full price for the inconvenience -- I won't return. There are a lot of good... More 

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Hi Lynn Thanks for taking the time to let us know how your past stay was with us. We apologize for any inconvenience during your stay due to our renovations, this is just temporary and I do assure you that my team here at HGI will do all we can to make sure our guests feel comfortable during this time.... More 

Kelowna, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

My wife and I attended a conference held at the Addison Conference Center. This hotel is being upgraded and therefore construction materials and workers were very evident. Despite this, the room was comfortable and clean. More importantly, the staff went out of their way to assist us in many areas.

Review collected in partnership with Hilton Garden Inn

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very satisfied were staff and general appearance. Under redecoration and modification but was not a hindrance to our stay. Have stayed at this facility several times and always feel comfortable here. I have nothing else to add.

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thanks for your kind compliments on our hotel and staff, we cant wait to have your family reunion back with us again. Best Regards, Tiffany Ramirez More 

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