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All 19 Addison hotels

Hilton Garden Inn Dallas/Addison

3.0 of 5 Hotel   |   4090 Belt Line Rd., Addison, TX 75001
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81%
Ranked #3 of 19 hotels in Addison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
TrinaJ777 Blue Springs, Missouri
  • Reviews (177)
  • Photos (38)
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  • Room tips (16)
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177 people have reviewed this hotel

Traveler rating
    106
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Blue Springs, Missouri
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

My family and I stayed during the 4th of July holiday and the stay was wonderful. The staff was helpful and attentive. Clean facility, the hotel was within walking distance of several restaurants and right next to Sam's club which we are members and made a visit. This was our first trip to Addison TX and it Hilton help make... More

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Shreveport, LA
1 review
4 of 5 stars Reviewed 6 days ago NEW

Satisfactory for the price. It looks clean, all of the staff is nice, there's an exercise room and pool. The breakfast is good, but not included (9 bucks per adult, free for kids). The beds are hard and kind of uncomfortable. Supposedly they are adjustable, but either I am not using it right, or the knobs are just for ambience.... More

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Laredo, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Although the Hotel looks and feels like recently built, my room had a very big and extended crack in one wall that looked like caused by a water leak; and another minor crack from floor to ceiling in the wall across. Both were reported, but nothing happened. The internet service is very bad, with speed similar to an old fashioned... More

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thank you for taking the time to let us know about your past stay was with us. I want to apologize for the Wi-Fi connection you experienced during your stay this is not the norm for our hotel we also provide faster connection to our hotel guest. In regards to the crack walls we have a maintenance program in place... More

Edmond, Oklahoma
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is overpriced for the quality of the beds. Most hotels, I have stayed at in this price range include a breakfast. The breakfast is an additional price. While clean and friendly staff, I would opt for other hotels in the area.

Review collected in partnership with Hilton Garden Inn

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thanks for taking the time to let us know about your past stay with us. Hilton Garden Inn provides the Garden Sleep System beds to adjust to select the perfect level of comfort, from soft to firm, for a pressure-free night’s sleep. We also have a great cook-to-order breakfast available at a fee that includes pancakes, omelets & French toast.... More

Amarillo
1 review
5 of 5 stars Reviewed 2 weeks ago

The manager and staff on duty were very friendly and helpful. Breakfast was great and room was very nice and clean. Room was in a quiet location close to the elevator. Would definitely stay again. They have a transport service that can take and pick you up from airport.

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Beech Island, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

when you need Quality, value, location Hilton is the best. Rooms are always clean and small gym, pools are great as well. You can count on a great night sleep. Great for family, couples or business with the stay and the rooms. You can find a Hilton where ever you go so you have a great Hotel stay. Food is... More

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Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 weeks ago

It was unacceptable that one day during my stay the room was not done. And during my 10 day stay never replaced soap for the sink and for the shower. For this price I know other hotels in the area that has better value.

Review collected in partnership with this hotel

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Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thanks again for taking the time to let us know how your previous stay was with us, it is important to know our guest feedback so we can improve our hotel. I want to sincerely apologize for the inconvenience you encountered during your stay, I am working with my team to ensure this will not arise in the future. We... More

Byram, United States
1 review
5 of 5 stars Reviewed June 5, 2014

I really enjoyed my stay at the Dallas/Addison HGI. The room rate was good, the breakfast was good & kids eat free which is really helpful when you travel on a budget. If I'm ever back in the area I know where I'll be staying. Loved the adjustable knob on the bed, I slept firm one night & extra soft... More

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Austin, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

Hotel was very nice and the staff was very helpful. There is a night club on one side of the hotel. It is very loud until about 2 or 3 in the morning. Ask for room on the other side of the hotel. We had to move rooms so that we could sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Cleveland, OH, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2014

During my stay last week, it was evident that the manager of this hotel just doesn't care about the quality of their rooms. The toilet seat was mismatched (oblong seat, round bowl), the shower head was falling apart, and there were ants coming in through the air conditioning unit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thanks again for taking the time to let us know where we can better improve in our hotel we rely on you, our guest to let us know. I want to sincerely apologize for the inconvenience you had during your stay and I can assure you I take every guest issue seriously. I hope we can have another chance to... More

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Additional Information about Hilton Garden Inn Dallas/Addison

Address: 4090 Belt Line Rd., Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas/Addison 3*
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Also Known As:
Hilton Garden Inn Addison Hotel Addison
Hilton Addison

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Addison #4 Romantic Hotel in Addison #8 Business Hotel in Addison
Hotel Class
Official Description (provided by the hotel)
Welcome to our Hilton Garden Inn Addison hotel located near the Galleria Mall, twenty minutes from downtown Dallas. If you are traveling to Dallas on business, enjoy the convenient location minutes from corporate offices including Mary Kay and Pizza Hut, just twenty minutes from DFW Airport. Our hotel is your office on the road with complimentary WiFi, a 24-hour business center, and ample work space in guest rooms equipped with large desks and ergonomic Mirra by Herman Miller® chairs. If you’re visiting Dallas on a shopping excursion, our Addison, TX hotel is less than 2 ½ miles from the famous Galleria Mall. Internationally known specialty stores including Nordstrom, Saks Fifth Avenue, Tiffany & Co. and Sephora surround the renowned Ice Skating Center. ... more   less 
Number of rooms
96

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