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Hilton Garden Inn Dallas/Addison

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4090 Belt Line Rd., Addison, TX 75001
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Hilton Garden Inn Dallas\/Addison
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321 Reviews from our TripAdvisor Community

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Purcell, United States
4 of 5 stars Reviewed yesterday NEW

The hotel was pretty, rooms nice, beds comfy but the location is not exactly where the address says. Its a little off the beaten path. The restaurant is a little fancy and doesn't open until 7 am so early departure is difficult. As we were walking out it looked like there was a breakfast area, not sure if it was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kimberly G
Atlanta, United States
5 of 5 stars Reviewed 2 days ago NEW

Visited for business recently and had a great stay. The room, lobby, and staff were all great. Every staff member welcomed me with a smile and when I checked in Carmen welcomed me by name! Great touch.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Luthuli B. B
Denham Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the personnel to the breakfast to the rooms, we loved this place and will stay there on our next trip to Dallas. The room was spacious and clean. The breakfast was delicious and the desk and breakfast employees were second to none. We highly recommend this jewel!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ricky R
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thank you for your recent stay at Hilton Garden Inn Dallas/ Addison, and for providing us with valuable feedback. Your kind review shows me that the hard work of my team doesn't go unnoticed. It is our goal everyday to provide the best experiences in lodging and service; so every critique is taken very seriously and with the utmost respect.... More 

Guthrie, Oklahoma
2 reviews
2 of 5 stars Reviewed 1 week ago

One of the worst check in experiences that I can remember. Poor attitude....poor preparation. Despite paying in advance and checking in in advance the slow and arduous manner of the clerk was appalling.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 57air
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thank you for choosing my property for your lodging needs while visiting the Addison area. We are so sorry to hear about your poor experience. It is our goal everyday to provide the best experiences in lodging and service; so our lapses during your stay are being taken very seriously At Hilton Garden Inn value your opinion, and appreciate your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is an awesome location. The staff (Mecca and Emmit) were amazing, the rooms were immaculant and the food/service was superior. It was accessible to alot of restuarants as well as shops. They were willing to go above and beyond to make sure our stay was pleasurable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 118kymb
Jacksonville, Alabama
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property is very well maintained and is in a great location for dining and shopping. The staff at this Hilton Garden bend over backwards to please their guests, everything from the housekeeping to the restaurant are done perfectly. Be sure to look for Emmett and Craig, walk in as a stranger and leave as family.

Helpful?
Thank GAMECOCK_13
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

We are very glad to hear that your recent stay at our property was an enjoyable one. It is our goal everyday to provide the best experiences in lodging and service. I will make sure to commend my staff for going above and beyond to meet your needs. Thank you for choosing to stay with us, and we hope to... More 

Wichita, Kansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 10, 2015

We stayed here for a weekend in town looking at apartments. The place was fairly quiet. One of the reasons I booked here was to try their bed system. The beds were ok. We are used to a Sleep Number bed - these worked alright but they weren't as good as our bed at home. The hotel was quiet. The... More 

Helpful?
Thank JLE2014
Clarkston, Michigan
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 30, 2015

The room on the third floor was wonderful. When I moved to the room on the first floor which was the one I stayed in for the rest of the week, it was dark and noisy, right near the elevator. Carpet had stains on it. Probably wouldn't stay at that particular hotel again.

Helpful?
Thank Tinkonthego0628
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

I am sorry to hear about your poor experience recently at my hotel. We take pride in providing the best experiences in lodging and service, so our lapses during your stay are being taken very seriously. At Hilton Garden Inn, we value your opinion, and appreciate your review. I hope you will consider staying with us again in the future.... More 

Nacogdoches
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015

We only used this stay at the Hilton Garden Inn as a place to sleep for one night, but it reinforced my opinion that HGI is the place to stay for any reason, any time there is one in the area. Always clean, always high quality, and always a great experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Timothy D
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

I want to thank you for your recent stay at Hilton Garden Inn Dallas/ Addison, and for providing us with valuable feedback. At the Hilton Garden Inn, we take pride in providing the best experiences in lodging and service. I am glad to know that the Hilton Garden Inn brand holds a place in your heart. It is our goal... More 

Maucor, Aquitaine, France
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 20, 2015

In Dallas for a Class and stayed two nights. Was quiet and comfortable. Always have had good luck with the Hilton Garden Inns. Many options within walking distance to eat or have a beer and watch a game.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keith B
Tiffany R, General Manager at Hilton Garden Inn Dallas/Addison, responded to this review

Thank you for your most recent stay at the Hilton Garden Inn Dallas/ Addison. We appreciate your kind words regarding your stay. I hope that you will choose us to be your home away from home again, the next time you are in the Addison area. More 

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