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Comfort Suites North/Galleria

Certificate of Excellence
2.5 of 5
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4555 Beltline Rd, Addison, TX 75001
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Comfort Suites North/Galleria
Best prices for: 1 room 1 guest
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Ranked #7 of 19 Hotels in Addison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Fawn S Oshkosh, Wisconsin
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133 reviews from our community

Traveler rating
    67
    36
    13
    7
    10
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40
19
11
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oshkosh, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We spent five nights at this hotel. There are some minor details that should be attended to, such as tub drains missing, and painting details like under the bathroom counters. (we were provided a new rubber stopper during our stay) Overall, though, the service is excellent. Smiles abound with the staff, the rooms were very clean, the breakfast was great,... More 

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Senior Contributor
25 reviews 25 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our one bedroom suite was pretty spacious and was just what our family needed for our stay. The staff was very friendly and helpful. The housekeeping staff was so nice and thorough. Breakfast was hot and pretty decent. Welcome through Dallas fairly often and will be sure to stay here again on future trips!

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Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in an excellent location! Tons of restaurants and things to do near by! Very close to lots of major freeways so easy access to all areas of Dallas. The hotel offers free WiFi, breakfast, pool, workout room (very small), and great sized rooms. We were traveling with our toddler and it was great to have a door... More 

Was this review helpful? Yes 2
Kaufman, Texas
2 reviews
5 of 5 stars Reviewed March 12, 2015

I have stayed (and will stay) at this hotel numerous times during bad weather as it is close to my office. Each time has been wonderful. The rooms are great, beds are very comfortable, heat and air is as it should be. TV in the living room and one in the bedroom. I've never had any issue with either of... More 

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comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Thank you so much for the awesome review. We appreciate you always choosing us when needing a place to stay. There are several hotels to choose from and it makes us feel super special that we are picked as your home away from home. Many Thanks! Cala Montano GM More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2015

We have stayed in this hotel in the past thought it was a great place. This time the room was nice but beds are broke down, sofa bed usable. Mold in shower and sinks room has a musty smell. Staff is very friendly and breakfast is really good. Not sure if we will stay here again or not.

Was this review helpful? Yes 1
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Ms. Christi, Thank you so much for the review and notifying me about the issues. I assure you that these items have been looked into and fixed. We definitely hope that you give us another opportunity to provide you with an amazing stay next time in the Addison area. Please call me and I personally make sure your room is... More 

Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

Stayed on 31 Dec 2014, This place is by far the Worst Hotel I've ever been at !! Starting with a door that would not lock correctly, Bed mattress worn out (springs popping) pillows not fluffy. A distinct odor in the room like dog odor and febreeze mixed together. Slow internet (1mb), And if you are sensitive to sounds at... More 

Was this review helpful? Yes 1
US City
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

The summary is this hotel is in a great location and it's a great price. It lacks quality and basic attention to detail. Hotel has a ton of pros / positives going for it. With some work, this hotel could be a 4 or even a 5. Great price. Period. Great location, close to tons of restaurants and right off... More 

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Broken Arrow, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

Staff is awesome.. had no issues whatsoever. Got an awesome room for an awesome price. The place is great. Everytime I visit Dallas I make sure I visit this one.. restaurants and everything right next to the hotel.

Was this review helpful? Yes 1
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Greg, Thank you so very much for the awesome review. I always believe it is important that guest that stay at our hotel are treated like family. I have been in the hotel industry now for almost 22 yrs. and I know that the most expensive part of travel at times can be hotel accommodations. We try very hard to... More 

Monroe, Louisiana
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2014

I had the pleasure of spending several nights at this hotel this past week. The rooms are very nice! Staff and service excellent. The staff went out of their way to ensure a great stay for us! The breakfast was great too! I highly recommend this hotel to anyone traveling to Dallas!

Was this review helpful? Yes 1
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Thank you so much for staying with us. It truly makes us happy knowing that our guest had an enjoyable stay. The hotel is under renovation and we are excited to announce it will be completed before the end of the year. Please come back and see us and enjoy all the new changes. Many Thanks Cala Montano General Manager More 

Norwood, Missouri
Top Contributor
54 reviews 54 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 4, 2014

I needed a hotel for a last minute trip to the Dallas area. The room was perfect for that. We had a 2 queen suite with a pull out. Didn't use the pullout. Nice and clean room. Beds were very comfortable. I liked the pillow density choices although I usually bring my own anyways. Fridge, microwave, mini coffeemaker. Shower was... More 

Was this review helpful? Yes 2
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Susie, Thank you so much for taking time out to comment about your most recent stay with us. I do agree that we are little hidden, which isn't always a bad thing ( no traffic and nice and quite spot ) Due to zoning Addison will not allow us to put a sign on Beltline. I have been here for... More 

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