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Holiday Inn Express Abilene

2.5 of 5
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1802 East Overland Trail, Abilene, TX 79601
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1 room 1 guest
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Holiday Inn Express Abilene
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82 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    15
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Houston, Texas
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If the price had been $90, I would have thought it was an excellent value. But it was $109, so I didn't want a lumpy bed, lumpy pillows, or a lobby restroom as dirty as at a gas station. Otherwise, hotel was clean. The location was difficult to reach from Hwy 83.

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Plantersville, Texas
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 6 nights during a 4-H event up the Interstate. The staff was friendly and the hotel was OK. Nothing fancy, the room was clean and the kids enjoyed the pool. The hotel is convenient to the Interstate, several places to eat, and Wal-mart. I recommend it if in the area .

Was this review helpful? Yes
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Dear PvilleTexas, Thank you for taking the time to review our property. We are pleased to hear that our hotel met your needs and that our staff was friendly. Our staff takes pride in providing good customer service and clean rooms to help deliver a nice experience for our guests. Hopefully by next year, we will have completed our renovation,... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arriving at the hotel there was a smell that resembled a dirty diaper in the lobby. The smell continued into the hallway on the way to the room. The room itself was fine however there was used coffee in my coffee pot from a previous guest. All of the condiments in the filter basket were soaked in coffee. I... More 

Was this review helpful? Yes
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Nina H, Thank you so much for your feedback and review of our property. While we are glad to hear that your room was fine in general, I apologize that the details fell below expectations. We use reviews to educate and retrain our staff on general cleaning policies and procedures. Once again I do apologize that your stay fell... More 

Denver
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stopped here on a road trip through Kansas for some sleep. We arrived much later than we had planned, but were greeted with a big smile and a comfortable and clean room. We went straight to sleep and didn't try the breakfast, but if you're looking for a nice, pet-friendly hotel while traveling I would recommend this place.

Was this review helpful? Yes
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear slworld, Thank you for taking the time to write a review! I do believe that you stayed at the Abilene, Kansas location though. I am sure that they would be delighted to know that you had a wonderful stay at their property though! If you are ever passing through Abilene, Texas we would be more that happy to accommodate... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2015

The room was very nice and had all the amenities we needed (microwave, mini fridge, in room sink, shelves in bathroom). The pool was a good size but trash laying around and the water was a bit green. It was ok for the kids to swim for a few minutes. The only problem I had was the elevator was very... More 

Was this review helpful? Yes 2
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Emily L, Thank you for your recent review of our property. We are happy to hear that you had a good stay at our property and found the amenities to be satisfactory. All customer feedback is shared with our staff so that we can always try to correct any issues and exceed expectations. We have advised maintenance to keep... More 

Ahwatukee, Arizona, United States
Level Contributor
172 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed July 26, 2015

During our annual summer long-distance road-trips we have enjoyed our stays at Holiday Inn Express hotels. I think there was only one bad experience (the place was a dump) and typically we find them to be well located, friendly check-in, clean with comfortable rooms. The Holiday Inn Express – on Overland Trail met all of our expectations. This is a... More 

Was this review helpful? Yes 1
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Dear Robert V. Thank you for taking the time to review or property. I am very happy that you enjoyed your stay. I am also pleased to hear that the amenities that we provide were to your liking also. We look forward to having you as a guest next time you are in the area. Best Regards, Senta Jackson More 

Denton, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015

We had not planned on staying in Abiline, but the day started getting short. We began cold calling looking for a room knowing that Saturday is one of busier times in the hotel business. Luckily we obtained a room at the Holiday Inn Express in Abiline. Although the hotel itself was not too bad a few things did catch our... More 

Was this review helpful? Yes 1
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Dear FDuphrane D, Thank you for taking the time to review our property. I was happy to hear that your room was satisfactory and that you enjoyed the breakfast. I do apologize for the way the front desk person handled the situations that happened during your stay. We hope you will try us out again next time you are in... More 

Oklahoma City, Oklahoma
Level Contributor
216 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed July 13, 2015

We were staying 1 night to go to a concert. We were supposed to have 2 queen beds, but ended up in a room with 2 full beds. Not that big of a deal. Nice pool area, clean rooms and cold A.C. Staff was very helpful and friendly. We would stay here again if we ever go back to Abilene?

Was this review helpful? Yes 1
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

I am so pleased to hear that you enjoyed your time at our Holiday Inn Express & Suites in Abilene Texas! We strive to ensure that we provide comfort and convenience to our guests at all times. I will be sharing your comments with our staff so that they may know that their efforts are being noticed and appreciated. While... More 

Tomball
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2015

This HIX is very typical of what you would expect. The room was adequate with 2 queen sized beds, small desk, small TV, a sink outside the bathroom, and a microwave/refrigerator. The bathroom ceiling had quite a bit of peeling paint in the shower area and the floor/wall behind the toilet was cracking and the tile was falling off. The... More 

Was this review helpful? Yes 1
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear RachelIDG, While your overall experience was positive, please allow me to apologize for the inconveniences you experienced during your time with us. These issues will be brought to the attention of the appropriate departments. It is my sincere hope that we will see you again on future stays. Happy Travels! Sincerely, Elizabeth Brooks General Manager More 

Los Angeles, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2015

We had such a nice stay, I had to write a review! We arrived late, 5 am and they were so very gracious to allow us to stay late! So accommodating from, check in to departure. They even let us leave a package there for someone we were supposed to meet much earlier!

Was this review helpful? Yes 1
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Recyclecology I am so pleased to hear that you enjoyed your time at our Holiday Inn Express & Suites in Abilene Texas! We strive to ensure that we provide comfort and convenience to our guests at all times. I will be sharing your comments with our staff so that they may know that their efforts are being noticed and... More 

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