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MCM Elegante Suites

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4250 Ridgemont Drive, Abilene, TX 79606 (Formerly Ambassador Suites)
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188 Reviews from our TripAdvisor Community

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Richmond, California
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was recommended b y my sister who lives nearby. I felt it was a little cheesy. It had several amenities including a pool, pool tables, ping pong tables etc all in an enclosed courtyard. It even had a bar. The rooms were decent. It just got a little loud with the enclosed courtyard and people partying within it

Helpful?
Thank steve l
Edcouch, Texas
1 review
5 of 5 stars Reviewed December 1, 2015 via mobile

Loved the beds, the staff was very friendly but they did not know their policy to well was told different things each time. The breakfast was awesome, the furniture was a bit out dated but not bad. Everything was mismatched nothing coordinated and the blow dryer was nice in some rooms but cheap in others as well as the alarm... More 

Helpful?
Thank Olivia S
Kathi H, Public Relations Manager at MCM Elegante Suites, responded to this review

Hi Olivia, Thank-you for taking the time to reflect on your stay with us. I also appreciate you bringing to our attention the confusion in hotel policies. Nothing starts the day off better than a hot breakfast! Were you able to enjoy the free drinks in the evening? If you will be coming to the area on a regular basis... More 

Silver City, New Mexico
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

Stayed here one night as we traveled through Texas. We had stayed at the Elegante in Albuquerque many times. This is a beautiful hotel. The suite was very spacious and clean. The bed was very comfortable. We received a voucher for free breakfast which was excellent. The only negative I will add is about our dinner at their restaurant. My... More 

Helpful?
Thank Travelholly57
Kathi H, Public Relations Manager at MCM Elegante Suites, responded to this review

Hi Holly, So glad to hear about your stay with us and at another MCM Hotel property. We appreciate you sharing your dining experience and have shared that with our Chef. If you have a moment to give us a call and let us know the menu item and the date of your stay, we will also share that with... More 

Level Contributor
150 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

A few years ago the Elegante was the best hotel in Abilene but it appears to have gone downhill some. They have painted the outside but the rooms are starting to show their age as well as the furnishings. Like I said it was an OK stay but nothing to rave about...

Helpful?
Thank Chad W
Kathi H, Manager at MCM Elegante Suites, responded to this review

Hi Chad, It was nice to hear you have stayed with us before. Yes we did just paint the outside and are excited about the new look. We are in the process of updating rooms for a fresher look which I hope you will enjoy at your next visit. Thank-you for taking the time to share your thoughts with us... More 

St. Petersburg, Florida
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

I visited the MCM Elegante in Abilene, Texas on Friday, October 24, 2015. I drove into town to see friends and family. I reserved an executive suite on the third floor because of the extra pull out sofa and the extra room in case my family wanted to visit or stay there with me. The entire experience, from the moment... More 

Helpful?
1 Thank Michelle B
Kathi H, Manager at MCM Elegante Suites, responded to this review

Hi Michelle, Thank-you for your kind words! Working as a team is very important in the success of any business and that is one of the Goals we have at the MCM Elegante. I hope your granddaughter enjoyed her time swimming as much as you enjoyed your stay! Have a wonderful day. More 

Odessa, Texas
1 review
1 of 5 stars Reviewed October 17, 2015 via mobile

I will never stay at this hotel again. The music from the bar is so loud you cannot sleep. Complaints to the front desk was a total waste of time. They have no regard for the customer. Very upsetting.

Helpful?
Thank Susie B
Kathi H, Guest Relations Manager at MCM Elegante Suites, responded to this review

Thank you for making us aware of your stay. I do know that we were running full that weekend which leads me to believe that there were not any rooms that we could have moved you to. We will definitely try to be more pro-active with regard to those locations in the future by informing our guests that there will... More 

Travelers are raving about these Abilene hotels

Houston/Merida
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 3, 2015

Like the courtyard in the middle of the hotel, but the breakfast had a lot to be desired. Embassy definitely has a leg up in this department. Drink lines were long at happy hour too. The rooms were fine, but the cardio/weight room was terrible. Only a couple of machines, and had to wait for those every day. The machined... More 

Helpful?
Thank MeridaGal
Kathi H, Guest Relations Manager at MCM Elegante Suites, responded to this review

Thank-you for taking the time to let us know about your stay. Our fitness equipment is serviced on a quarterly basis to make sure it is functioning properly. We do appreciate your input on your stay as any and all feedback helps us to better serve our guests. Sincerely, Kathi More 

Irving, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 15, 2015 via mobile

This hotel was perfect for us. Not too fancy and needing some renovations, but good enough. The indoor pool was fine. The breakfast was outstanding. Our original room smelled very badly like cigarette smoke but we were able to switch rooms the second night.

Helpful?
Thank thejacksonfamily5
Abilene, Texas
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed September 15, 2015

I booked a room for my parents and it was not too good. The hotel is just old now and the bathroom was very tiny. We needed handicap access and it was not adequate for my father. We had to leave the doors open so he could use his walker and be able to turn around. There was a spider... More 

Helpful?
Thank 2sunnybeaches
anson
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2015 via mobile

Front desk staff was great as well as other employees, room was nice and clean,I like that a staff member was on watch at the pool, breakfast was just fabulous made to order eggs was perfect great family place to stay can't wait to visit other mom elegante hotels

Helpful?
1 Thank Coolgrany
Questions? Get answers from hotel staff and past guests. Ask a question

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