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All 36 Abilene hotels

Comfort Suites University

2.5 of 5 Hotel   |   1902 East I-20, Abilene, TX 79601
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Ranked #12 of 36 Hotels in Abilene
Certificate of Excellence 2014
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110 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
60 reviews 60 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are "valued members" of the Comfort Suites family and I usually pick them for a quick night on our travels. They are usually consistent with bed comfort, cleanliness and customer service. This time, we booked two adjoining rooms for us and the kids. First, the smoke alarm's low battery was causing it to chirp loudly every minute. They wanted... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

The rooms were ok the shower was dirty then I left a belonging and went back to get it I got attitude cuz I wanted her to do her job I asked her to call the house keepers but of course no one answered then I said I'm calling the manager and she got rude so I got rude back... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed January 7, 2015

This hotels staff was very helpful, the beds were comfortable, the room was clean and very large with additional sofa bed. The indoor heated pool and hot tub were very relaxing. The breakfast was like most with eggs, meat, waffles, and fruit along with plenty of room for everyone. The also had items for sale in the lobby like snacks... More 

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Bullard, Texas
Top Contributor
98 reviews 98 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 3, 2015

I had made reservations at this motel for 12/30/2014 and had to cancel at the last minute due to extremely bad weather. On 12/31/2014 I made another reservation and due to issues at home, I had to cancel at the last minute. The motel was well within their rights to charge me both times and they did not due to... More 

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Greenville, Texas, United States
1 review
5 of 5 stars Reviewed December 25, 2014

When I walked in I was greeted by the desk clerk named Smith. I had a reservation so everything flowed smoothly. I had called in and found that I usually get great rates by phone rather than by online search. Check in was smooth and pleasant. They had plenty of carts to help carry our bags to our room. Our... More 

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Cleveland, Tennessee
Top Contributor
71 reviews 71 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 20, 2014

I would have given a perfect rating if it weren't for the price.I felt like we were charged more than we should have been. Hotels, in general, are too expensive, but when we checked in the clerk said the rate she was giving us was the very best rate possible and that there were no king rooms available. After checking... More 

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Top Contributor
53 reviews 53 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 6, 2014

We decided to try this hotel again for our nursing clinicals. Last month we had issues with the hot water not getting hot and the air not getting cold. This time we didn't have that problem. The only issue we had was the remote to the TV didn't work. It wasn't that big of an issue. The front desk tried... More 

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San Angelo, Texas
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 20, 2014 via mobile

Check in was a problem when we wanted to pay half cash and half debit card, the young guy behind the counter didn't no how to do that' Got in to room found that the room had not been cleaned! Hair in the bath tub trash on the floor and mold on the wall!! Complained to front desk which did... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2014 via mobile

We travel to Abilene quite often because our daughter plays with a travel softball team and we participate in the tournaments here often. We are also Choice Hotel cardholders, so we stay at hotels in this group 99% of the time when we are away from home. The hotel is nice overall, it does have an indoor heated pool, clean... More 

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Denton, Texas
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

This was a great experience, unfortunately until breakfast the morning we left. The room was beautiful and clean; the lobby was lovely; the staff was friendly. Then, we went down to breakfast the day that we left. Granted, it was 5 minutes before they ended breakfast, but it was a Sunday morning. The room was about 1/4 full of people,... More 

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Additional Information about Comfort Suites University

Address: 1902 East I-20, Abilene, TX 79601
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#5 Romantic Hotel in Abilene
#8 Business Hotel in Abilene

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