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All 36 Abilene hotels

Comfort Suites University

2.5 of 5 Hotel   |   1902 East I-20, Abilene, TX 79601
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Comfort Suites University

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88%
Ranked #6 of 36 hotels in Abilene
A recent review
5 of 5 stars reviewed 1 week ago
KDlowe2014 Fort Worth, Texas
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85 people have reviewed this hotel

Traveler rating
    52
    23
    8
    1
    1
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38
14
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed here several times while in Abilene visiting our college age kids. Always been a great experience. Linens and beds are comfortable and I love that the "fan" on the A/C will run and make a fan noise all night. Great option for Abilene! 297491157

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Sugar Land, Texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No lights in the parking lot except by the door - it's pitch-black at night out there! Not good. Construction is awful - but that's not the hotel's fault. It affects all the businesses along I-20 through Abilene. The business center printer doesn't work. Almost 100 documents were in queue, waiting to print. Apparently, it's been broken for some time.... More

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ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your feedback and we will be taking all your concerns into consideration to have these issues resolved, again we appreciate your business and hope to have you stay with us again soon. More

Carlsbad, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was ok. I was suprised when we walked in our room that it was the #3 hotel in Abilene. Tile in bathroom was cracked, paint chipped off the walls...was clean but felt just ok. We did leave a item behind and called the next day. They had it and we were able to pick it up so very... More

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ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your feedback, the hotel has aged a little and we are soon to go through some renovations, but we hope that the customer service and honesty of our staff will bring you back to stay with us again hopefully. Again thank you for your feedback as it is always appreciated. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our third stay at this property and we are very pleased with this hotel. We stayed here as a base for visiting Abilene for a few spring break days. We are a family of 4 and have two elementary aged kids. The rooms are great with a flat screen TV, large couch, microwave, and large dorm fridge. We... More

Was this review helpful? Yes 1
ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you so much for your wonderful comments, we certainly thrive to make sure our guests are happy, so happy the kiddos enjoyed the cookies and glad you were able to visit us. looking forward to your next visit with us. Thank you again for selecting us as your hotel choice More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Our family stayed here and we were excited about a good price and indoor pool! When we first made the reservation it did not go through. Then a friend helped with making a reservation, it was cancelled without our knowledge until we were almost to the hotel. Upon our arrival we paid neither of the before prices but much more.... More

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ComSuiUni, General Manager at Comfort Suites University, responded to this review

Dear Guest, thank you for your response, unfortunately your friend who happens to work for a choice hotel property had made reservation on the employee rate for you which in fact you are not an employee of as we verify employment with the hotel, as an owner operated hotel we have the right to cancel a reservation if information is... More

Wichita Falls
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good stay at this newer hotel. Room was great, not much water pressure in shower. Evening and night staff very helpful and attentive. Staff apologetic for horrible construction delays, hazards, and obstacles. Of course the hotel has no control of the construction process but this contractor seems to be intent on killing any business in this area. Drive a 4x4... More

Was this review helpful? Yes 1
ComSuiUni, General Manager at Comfort Suites University, responded to this review

thank you for your feedback, we are all awaiting very patiently for this construction to be over also. But we still thank you for your intent to stay with us, hopefully getting to the hotel on your next visit will be a breeze. thank you again for your business. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014 via mobile

We came for a college visit at ACU and stayed here because it is about half a mile away from campus and near restaurants within walking distance (great country style cooking at Cracker Barrel). This is not a luxurious hotel but it is comfortable, the suite (we got one w 2 queen beds) was very nice size and had a... More

Was this review helpful? Yes 1
ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your wonderful comments and it is unfortunate that we do not accept pets as we are all dog and cat lovers at the hotel. We appreciate your business and thank you for selecting us for your future stays. More

Amarillo, Texas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 17, 2014

I have stayed at this hotel several times, but on this particular weekend, it was completely full due to major area activities. Not everything went perfect for us at the hotel such as the cleaning crew did not leave toiletries in our room, but I can understand things like this happening when they are pushed to their maximum capacity. What... More

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ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your wonderful comments and I will be sure to share them with the team at Comfort Suites University, we appreciate your business and hope to see you on your next visit More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed February 14, 2014

the Comfort Suites is in an area of Abilene, right off of the highway, with many other hotels. I'm sure the others are nice but the Comfort Suites has big rooms with seating areas, friendly staff, and is significantly less expensive than the others. Confirmation # 322791291

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ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your comments, and hope to see you again on your travels More

Mount Pleasant, Texas
1 review
5 of 5 stars Reviewed February 5, 2014

After my first stay at Comfort Suites University last summer, I knew that when I returned with my family we would be staying there. The service is courteous, welcoming, friendly, and quick. The breakfast was filling. The rooms are clean, and the hotel is convenient to ACU, Walmart, restaurants, and I-20. We enjoyed time in the clean pool area as... More

Was this review helpful? Yes
ComSuiUni, General Manager at Comfort Suites University, responded to this review

Thank you for your wonderful comments and we are so happy that you chose to stay with us again this year. we hope to see you and your family again More

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Additional Information about Comfort Suites University

Also Known As:
Abilene Comfort Suites
Address: 1902 East I-20, Abilene, TX 79601
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Abilene
#7 Family Hotel in Abilene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
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