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BEST WESTERN Whitten South

2.0 of 5 3950 Ridgemont Drive, Abilene, TX 79606
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Certificate of Excellence 2014
BEST WESTERN Whitten South
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BEST WESTERN Whitten South
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168 reviews from our community

Traveler rating
    106
    41
    8
    6
    7
See reviews for
53
26
19
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (52)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (30)
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San Angelo, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a very nice place to stay in Abilene when my family and I went to Frontier Texas. It was very clean and was easy to find and get to. The staff was very helpful with information about restaurants and how to get to Frontier Texas. They also had coupons that saved us money on tickets. Their breakfast was... More

Review collected in partnership with Best Western

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Austin, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Abilene for a conference near this hotel. Hotel is older, but well kept and clean. Staff was friendly and helpful. Plenty of convenient parking near the rooms. Hot breakfast in the morning. South side of town near some shopping malls.

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We thank you for choosing us during your recent stay in Abilene, and we appreciate you taking the time to review our hotel. Our hotel is in a prime location here in Abilene with access to several small shopping center, Mall of Abilene and a variety of great restaurants to dine at. Each and everyone of our staff take pride... More

Dallas, Texas
Top Contributor
139 reviews 139 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older hotel that has been updated quite extensively. If you like being able to park close to the door of your room, this is a good hotel to choose. Lots of restaurant choices in walking distance. Hotel is NOT located in a "shady" area of town. So, I always felt safe. Room furnishings are of good quality,... More

Was this review helpful? Yes 1
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We thank you for your honest review and also for your plans to be a future guest despite the issues that you experienced. We would like you and any other possible future guest to know that, like y'all ,we are not found of creepy crawly things in our rooms and have the entire hotel sprayed every month to try to... More

Abilene, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We don't have any complaints and staff made sure we weren't in need of anything. Very pleasant atmosphere from check-in to check-out. We were visiting our son at the AFB and easy access to it, dining and shopping. Will be staying here again.

Review collected in partnership with Best Western

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We are so glad to hear our staff made your stay a pleasant one during the visit with your son. We have many family and friends that stay with us while visiting their loved ones at Dyess or one of three Universities and understand how important each and every visit is. We work really hard to give every guest a... More

La Veta, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I go through Abilene I stay at this hotel. It is always comfortable and clean. After a hard day's drive you are greeted with a smile and friendly conversation. You are offered a beer with your room keycard. The beds are super comfortable and they have added plush lounge rockers in rooms that have the room. Pretty nice... More

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We appreciate you taking the time to review your stay at our hotel. All guests reviews are so important to every company, they let us know when we have issues that need to be fixed or let us know what we are doing right. We look forward to seeing you on your next stay and once again providing the same... More

Burleson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

my family is scattered across Texas. We met in Abilene for a birthday party for 6 members of the family. The hotel allowed us to use the meeting room for our party. The breakfast was great; sausage, gravy, biscuits is my favorite and they were available.

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We appreciate you taking the time to review you recent stay with us. Our hotels have hosted several yearly family reunions , some for many years. We understand the importance of being able to visit and catch up, and if your family is bigger than our areas, we know venues around town to accommodate larger groups. We are so glad... More

McKinney, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was met with a smiling face and the room was above and beyond what I expected. The bed and chair was very comfortable. I really enjoyed the coke that they gave me upon arrival. It was very close to where I was needed to go.

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We want to thank you for taking the time to review your stay with us. Since our hotel building is older most people will pass us by, but once you stay with us, we will change your mind. Our staff take a lot of pride in their job duties, and this shows everytime we get reviews such as yours. We... More

North Charleston, South Carolina
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well, the first room, we couldn't gain access to and neither could the clerk. The second room ; the sink leaked and the toilet didn't flush. Finally we struck gold with the third room, but don't ask for a wake up call because you may not get it. The building is old and run down. There are no interior hallways... More

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We want to thank you for taking the time to review your stay with us. We do apologize for the issues you encountered during your stay, but are glad our staff never gave up in finding you the perfect room. Our employees are trained to preform routine room inspections to look for and repair any faulty items immediately, unfortunately there... More

Burleson, TX, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I could stay at any chain I wanted to but I prefer this hotel due to the fact that everyone from the management to the people taking care of your room are friendly and caring. I work in the Abilene area about every six weeks and each time I usually stay 3 t0 4 nights. I can always depend on... More

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We want to thank you for taking the time to review your experience when you stay at our hotel. It is always so great to hear what a great job our employees are doing. We look forward to continuie giving you the best stay possible everytime you stay with us. Thank you, Karen Goff More

Florissant, Colo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel at least twice a year. This is my go-to hotel in Abilene. I wish all the places I stayed were this good! The people are great, and extremely helpful. I needed to change rooms when I got there to have a more cat-safe room, and the young lady was really nice and helpful and got me a room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We thank you for taking the time to review you and your cat's recent stay with us. It is always so wonderful to hear that our employees have gone above and beyond for yet another one of our guest. Our hotel is also located close to a pet supply store, and some of Abilene's finest veterinary clinics should your pet... More

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Additional Information about BEST WESTERN Whitten South

Address: 3950 Ridgemont Drive, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Whitten South 2*
Number of rooms: 61
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Also Known As:
Best Western Abilene
Abilene Best Western

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