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All 36 Abilene hotels

BEST WESTERN Whitten South

2.0 of 5 Motel   |   3950 Ridgemont Drive, Abilene, TX 79606
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87%
Ranked #5 of 36 Hotels in Abilene
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Arnie M Abilene, United States
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158 reviews from our community

Traveler rating
    99
    40
    7
    5
    7
See reviews for
47
26
18
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Abilene, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is an older hotel but seems to be kept up very well. We stayed in a room with a king bed which had a small table and chairs and a desk, also a very large recliner. Everything was very clean, and we had a small problem with the remote for our tv, and the front desk personnel came to... More

Review collected in partnership with Best Western

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We thank you for taking the time out of your busy schedule to write a review of your recent stay with us. Since we are an older hotel, our staff are constantly working hard to give our guest the same service as newer hotels while still offering reasonable rates. It has come to our attention that we are having issues... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

For the price, this hotel is more than excellent! Slept too late to take advantage of the free breakfast both days, but there's plenty of options within 1/4 mile. Had a little problem with the TV remote and the door needed some weather stripping on the bottom(big gap), but the rooms were very clean, the bed was super comfortable(although the... More

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We appreciate you taking the time to review your recent stay with us. We are so glad overall you enjoyed your stay, and apologize for the issues you encountered. We know our staff can be thorough as humanly possible yet can still miss small things. Our guest are usually the ones to catch these issues and no matter how small... More

Paris
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Safe, Clean, Classic Motel rooms. The Best Western Whitten South was great, although the price should never be high since it's nothing more, and provides nothing more than a classic motel. As of now it's a good place to stay, very near Burger King.

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We appreciate you taking you time to review your recent stay with us. We set our rates so they can accommodate any guest budget while still offering clean rooms and great hospitality. We strive to give each guest a better than average motel stay, we would love your feed back on where we could make improvements. We are also very... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Superb beds; but bring ear plugs (right by busy road); Excellent incredible breakfast, super coffee; internet fast and easy; love the big foyer and decor; great pool; marvelous friendly service; have stayed here before, and will again.

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are so glad that we were able to accommodate you with excellent service. During your next stay if you ask the front desk ,they will be happy to put you on the opposite side of the hotel where there is less noise. We look forward... More

Espanola, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Check in staff is great! Lots of variety for breakfast. Second time I stayed there, had a room at the front.. Very quiet, didn't hear traffic OR other guests... Actually overslept, which wasn't much appreciated by the checkout staff. Room was very clean, although bathroom needed a bit more attention in the corners.

Review collected in partnership with Best Western

Was this review helpful? Yes
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

Thank you for your review of your recent stay. Believe it or not we are glad to hear that your room and bed were good enough to let you oversleep. We have been working with new housekeeping staff on all aspect and we will make sure that the areas you mentioned are taking care off. We look forward to your... More

San Antonio, Texas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel over the internet. I have always stayed in Best Westerns and have gotten great service, clean rooms and a pleasant experience. I was originally booked in room 219 until I discovered that the TV didn't work so I was moved to a different room. Woke up this morning and the sound doesn't work on my TV.... More

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

Thank you for taken the time to review your stay. Our front desk staff went above and beyond to remedy the issue with the TV in the initial room. When they were unable to fix the problem they moved you to a room with a verified working TV and gave you a partial refund. Our staff work hard to do... More

Burleson, TX, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location for the value and friendliness you can not beat this location. From the management down it is great and everyone makes you feel comfortable. The service from the front desk to the folks cleaning the room are the best and I have stayed at chains from the least expensive to ones that are resort type. The food is... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

Thank you so much for taking time to write such a raving review of your stay with us. The Whitten's decided years ago the service they wanted their guest to receive, a stay that is more than average, a stay, like yours, that makes a lifetime guest. Our hotel is perfectly located near the Mall of Abilene and other shopping... More

Austin
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I highly recommend this hotel for people who like: (1) A sincere smile from the front desk clerk; (2) a clean, comfortable bed; and (3) taxidermied rodents. Seriously, the stuffed racoons and possums in the lobby are SOOOOO CUTE!!!!!

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We thank you for not only taking the time to review your stay with us, but also recommending us. Our staff work hard at making our hotel one of the best, and each review, such as yours, lets our staff know they are doing it right. We are so delighted you also enjoyed the lobby decor, several items throughout were... More

Waco, Texas
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Used to the hotels in Central Texas. The Best Westerns there are a lot nicer. This is more like a motel 6. This hotel is older . If you are allergic to smoke beware. The rooms are not completely seperated even if they say they are. The only thing this place has going for it is its close to the... More

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wiexpo, Guest Relations Manager at BEST WESTERN Whitten South, responded to this review

We want to thank you for taking the time to write a review of your stay. We were not aware that someone had smoked in a non-smoking room, we have guest sign an acknowledgement that if they do they will be charged an additional fee We ask that if you did not make the front desk staff aware during your... More

Austin, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

A very comfortable hotel in a city friendly, very professional staff with great mystical work. Special recognition for "Gina" always smiling and attentive to serve, it is certainly a great human resource for this hotel in Abilene, Texas. Luis Jimenez Texas Iron Doors

Was this review helpful? Yes
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Additional Information about BEST WESTERN Whitten South

Address: 3950 Ridgemont Drive, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Whitten South 2*
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Also Known As:
Best Western Abilene
Abilene Best Western

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