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All 36 Abilene hotels

Hampton Inn & Suites Abilene I-20

2.5 of 5 Hotel   |   3526 West Lake Road, Abilene, TX 79601
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Hampton Inn & Suites Abilene I-20
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Ranked #1 of 36 Hotels in Abilene
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 14, 2014
jpj4jp dallas
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223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Abilene I-20
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dallas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

We stayed at this hotel last week and had a very nice time. It was clean, neat, well appointed and all that you could ask for. They really wanted to please (even offering bottled water to go and breakfast on the go - free). We'll be back.

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear jpj4jp, Thank you for the wonderful compliments about our staff and the desire to go the extra mile. Some things we cannot train, but we are blessed with a wonderful staff that care about our hotel and the guests that stay with us. Thank you again for your kind words! We look forward to seeing you again! ~James Moore,... More 

El Mirage, United States
1 review
5 of 5 stars Reviewed March 14, 2014

Great place to stay. Room was clean and comfortable. Slept great as all was very quiet and the beds and pillows were great! Easy access from interstate. Staff was friendly and helpful. I highly recommend this motel.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Debra S, Thank you for taking the time to review our hotel! I am glad that we were able to provide you with such a wonderful stay! Thank you for all the compliments about our hotel specifically our location right off of Interstate 20 at exit 286C. We look forward to having you stay with us again the next... More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed February 22, 2014

This hotel is a great value. The hotel is as nice as any that I have paid double the price for ~!~ The staff is warm, friendly and helpful and the beds and linens are as good as in any luxury hotel. I would highly recommend this property and I will be staying here anytime I am in Abilene.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Rick M, Wow! Thank you so much for the wonderful review about your stay with us! I am very pleased to hear that we have proved to be a great value with some aspects even being better than luxury hotels you have stayed with previously. We look forward to your next stay with us! ~James Moore, Associate General Manager More 

Kansas
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 21, 2014

Staff very helpful. this is a clean, nice Hampton property. Breakfast was excellent, better than many Hampton Inns with a wide selection of breakfast items. Room was a bit noisy due to a party in a near room. Really appreciate the laundered duvets daily! Would definitely stay here again if visiting Abilene, Texas.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Penguin73, Thank you for all the wonderful compliments about your recent stay with us! Thank you for taking the time to let us know that we are doing a great job with our rooms and breakfast. I apologize about the noise you experienced while staying with us. Some things are out of our control, but if noise ever becomes... More 

Fayetteville, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2014

Wonderful staff, clean rooms, everything as it should be in a Hampton Inn and restored my faith in the chain after a ok night stay in another Hampton Inn in another town. Great value and probably the last stop before the outrageously priced hotels further west on I-20. Thank you for doing such a excellent job! I wouldn't hesitate staying... More 

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear TopGunATL, I appreciate you taking the time to complete a review about your recent stay with us! It was so encouraging to hear that we were able restore your faith in the Hampton Brand! Thank you for all the praise about our clean rooms, wonderful staff and great value! We look forward to having you stay with us again... More 

Roscommon, United States
1 review
5 of 5 stars Reviewed February 19, 2014

We stayed here based on a previous stay in another city. We were very pleased with the accommodations, especially true comfortable bed and the wonderful hot breakfast in the morning. I would recommend this hotel to anyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Andrew T, I am so happy to hear that the Hampton Brand has been good to you and the reason you stayed with us! It was a pleasure to have you stay here while you were traveling through the area! I am glad that our beds and our breakfast did not disappoint your expectations. Thank you for the great... More 

bedford, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Again a great value. Snow and ice and like toast inside. Everyone was heplful and proactive in offering services.. The gold upgrade to a suite really hit the spot. The tv channel choices were very good. EVEN HOCKEY!!! In TX...

Review collected in partnership with Hampton

Was this review helpful? Yes 1
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear George, I am so glad that our hotel proved to be a great "safe harbor" for you and your family during the snow and ice that randomly hit our area last week. Thank you for your compliments about our team and the effort and helpfulness they displayed. I am also glad that you were able to take advantage of... More 

Euless, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2014

Great Hotel and staff. This hotel is always clean and has a friendly and profesional staff that is willing to make your stay more comfortable. This hotel has a location easy to get to, and is minutes away from anything in Abilene.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Greg R, Thank you for taking the time to complete a review about your recent stay with us! I am glad we were a great location for you while you were in town. Thank you so much for your compliments about our hotel and the staff! We look forward to seeing you again soon! ~James Moore, Associate General Manager More 

Abilene, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2014

Got a king suite room for out of town guests. They had never stayed at a Hampton before. They could not stop telling us how nice the room, amenities and breakfast were at this hotel. They will definitely stay at this hotel again!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Mr. Don H, Thank you for taking the time to complete a review about your guests' recent stay with us. Thank you so much for choosing our hotel as your choice in lodging for them. I am pleased to hear that we were able to provide them with a stay in which "they could not stop telling us how... More 

Carrollton, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

My daughter an I stayed here most recently for a college visit to ACU...as usual, I was completely satisfied with this property. The rooms are always clean and fresh, breakfast is always good and plentiful, front desk staff was friendly and efficient. Love this property!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear John D, Thank you for choosing us as your choice in lodging while visiting ACU with your daughter. We greatly appreciate your compliments about our hotel and the consistency we have provided with our clean rooms, great breakfast and friendly staff. We look forward to seeing you again on your next visit to Abilene and ACU! ~James Moore, Associate... More 

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Additional Information about Hampton Inn & Suites Abilene I-20

Address: 3526 West Lake Road, Abilene, TX 79601
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Abilene I-20 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn & Suites Abilene i-20 Hotel Abilene
Hampton Inn And Suites Abilene i-20
Hampton Inn Abilene
Abilene Hampton Inn
Hotel Style:
#1 Romantic Hotel in Abilene
#2 Family Hotel in Abilene
#3 Business Hotel in Abilene

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