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All 36 Abilene hotels

Hampton Inn & Suites Abilene I-20

2.5 of 5 Hotel   |   3526 West Lake Road, Abilene, TX 79601
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Hampton Inn & Suites Abilene I-20

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88%
Ranked #2 of 36 hotels in Abilene
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Sharla W Springtown, Texas
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140 people have reviewed this hotel

Traveler rating
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    15
    2
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See reviews for
41
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Springtown, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We very much enjoyed our recent stay at this hotel. It was very clean and breakfast menu was great!! The staff were friendly, helpful, and professional. We will stay there the next time we make that trip.

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Allen, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed staying two nights at this hotel. The complimentary breakfast was excellent with a large variety of both cold and hot menu choices . The hotel staff was very helpful and friendly. The hotel was clean and comfortable. The 24 hour coffee & tea bar was an added benefit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Longview, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

...overnight stay on our way to vacation in Big Bend, the comfort and convenience I grown to expect didn't disappoint. During our travels I received a call informing me I'd left my pillow. Not to worry because they kept it until my return visit. Sherry, the woman who provides the daily breakfast, went over and beyond to be pleasant and... More

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abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear CasaCox48, Thank you for sharing your experience about your recent stay with us! I am so pleased that we were able to meet your expectations! Sherry is absolutely wonderful in our breakfast! We are so happy to have her on our team. It amazes me how tidy she keeps the kitchen when the breakfast area is full of people!... More

Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently spent a night at this hotel on our way from Atlanta back home to Scottsdale. What a nice surprise to find this quite new (or newly renovated) Hampton property. The design of the large suite was very nice and customer friendly, and the dining room was also great--as was the breakfast menu. The staff were friendly, helpful, and... More

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abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear njblanki, Thank you for choosing to stay with us on your way home to Scottsdale! I am so pleased to hear that you enjoyed our hotel and your entire stay with us! Thank you for the compliments about our rooms and our breakfast area. We did remodel our lobby in June of 2012. I also appreciate your compliments about... More

Anson, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

On my recent stay at this hotel me and my boyfriend stayed 3 nights. Upon arrival I was greeted by a very friendly lady at the front desk who checked me in and out very quickly which was great after a long drive and informed me about breakfast and maids services and times. We stayed in one of the executive... More

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear DezirayGarcia, I am so pleased to hear that you were able to take advantage of our king executive suite! Thank you for the compliments about our front desk staff as well as our housekeeping staff with the little touches (not moving your items off your bed). We hope that we will see you and your boyfriend again next time... More

El Paso, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The location is right off I-20 which makes it easy to access. The staff was very helpful in assisting to find sites needed to visit. The breakfast had a variety of choices what was great and not the same things were served every day. Rooms are perfect for business and family clean, confortable. Exercise room had the basics and was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Valeria M, Thank you for the high recommendation of our property! I am glad that you had such a wonderful experience with us! Thank you for your compliments about our staff and assisting you with questions about locations. Thank you again! We hope to see you soon! ~James Moore, Associate General Manager More

Fort Worth, Texas
2 reviews
4 of 5 stars Reviewed 5 weeks ago

Clean rooms, friendly staff, my room was very quiet (except for the AC, which is a little loud when it comes on, but that's not locally controllable so it's not their fault). Fridge/Microwave were fine, and the room I was in was very very big; it could have held a ton more furniture, but what was there was plenty.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear GruntDoc, Thank you for taking the time to review your recent stay with us! I apologize about the noisy A/C Unit in your room. Thank you for your understanding about things that we can and cannot control. Thank you for your kind words about our clean and spacious rooms as well as our friendly staff. We look forward to... More

dallas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

We stayed at this hotel last week and had a very nice time. It was clean, neat, well appointed and all that you could ask for. They really wanted to please (even offering bottled water to go and breakfast on the go - free). We'll be back.

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear jpj4jp, Thank you for the wonderful compliments about our staff and the desire to go the extra mile. Some things we cannot train, but we are blessed with a wonderful staff that care about our hotel and the guests that stay with us. Thank you again for your kind words! We look forward to seeing you again! ~James Moore,... More

El Mirage, United States
1 review
5 of 5 stars Reviewed March 14, 2014

Great place to stay. Room was clean and comfortable. Slept great as all was very quiet and the beds and pillows were great! Easy access from interstate. Staff was friendly and helpful. I highly recommend this motel.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Debra S, Thank you for taking the time to review our hotel! I am glad that we were able to provide you with such a wonderful stay! Thank you for all the compliments about our hotel specifically our location right off of Interstate 20 at exit 286C. We look forward to having you stay with us again the next... More

Dallas, United States
1 review
5 of 5 stars Reviewed February 22, 2014

This hotel is a great value. The hotel is as nice as any that I have paid double the price for ~!~ The staff is warm, friendly and helpful and the beds and linens are as good as in any luxury hotel. I would highly recommend this property and I will be staying here anytime I am in Abilene.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Rick M, Wow! Thank you so much for the wonderful review about your stay with us! I am very pleased to hear that we have proved to be a great value with some aspects even being better than luxury hotels you have stayed with previously. We look forward to your next stay with us! ~James Moore, Associate General Manager More

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Additional Information about Hampton Inn & Suites Abilene I-20

Also Known As:
Hampton Inn And Suites Abilene i-20
Hampton Inn & Suites Abilene i-20 Hotel
Hampton Inn & Suites Abilene i-20 Hotel Abilene
Hampton Inn Abilene
Abilene Hampton Inn
Address: 3526 West Lake Road, Abilene, TX 79601
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#5 Family Hotel in Abilene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Abilene I-20 2.5*
Official Description (provided by the hotel):
The Hampton Inn & Suites Abilene hotel is located right off I-20 and right down the road from Abilene Christian University and Hardin-Simmons University. We offer free breakfast and complimentary WiFi for your convenience and clean and comfortable beds for your comfort. Come visit Abilene and discover all that West Texas has to offer! ... more   less 
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