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Hampton Inn & Suites Abilene I-20

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3526 West Lake Road, Abilene, TX 79601
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Hampton Inn & Suites Abilene I-20
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Hampton Inn & Suites Abilene I-20
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237 reviews from our community

Traveler rating
    153
    54
    19
    4
    7
See reviews for
77
56
15
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (56)
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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Noisy. Would recommend staying on the top floor as you can hear all the movement above you if you are on a lower floor. Woud rate the breakfast buffet as poor. Items are edible but lack flavor. Make your own waffles are good. Front desk staff try to be helpful. Good maid service.

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Allen, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nicely appointed room and bathroom. We had two queen size beds, a microwave, a refrigerator, a coffee pot with a variety of coffees and teas, an iron and ironing board and a hair dryer. The beds were extremely comfortable with higher end linens. The free breakfast looked very good, although I was unable to enjoy it due to being... More 

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Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The highly-rated reviews for this hotel were "spot-on!" Very helpful, friendly staff. Clean room and very comfortable beds. The breakfast buffet was a great start to the day, and I enjoyed the availability of complimentary newspapers. Our one-night stay was marred only by an unpleasant experience shortly after midnight. At 12:38 a.m., the general fire alarm sounded for the entire... More 

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

On a recent trip to far West Texas we decided last minute to stop in Abilene. After researching reviews we decided to stop at the Hampton Inn. Not only did they accommodate us they were very courteous. Our room was clean, bathrooms were very clean. Breakfast was a treat too!

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Georgia
1 review
5 of 5 stars Reviewed 1 week ago

We made reservations in the middle of the day when we figured we could get to Abilene. Accommodations were clean and comfortable and we got a restful night's sleep. We asked for a room on the back side since the interstate is on the front so noise was not a factor. Staff was professional, friendly and helpful.

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Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here with my kids while visiting friends in the area. This hotel has a great family atmosphere! The rooms were very nice, and perfectly clean. The kitchenette was a nice addition so the kiddos could have snacks. You can check out games and movies in the lobby if you're lacking in entertainment options. I will stay here again.

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Seattle, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful, they seemed to be genuine. The lower score I placed on the noise level was due to the beeping from the breakfast area or the maintenance room next door (not sure if it was the waffle machine or ???) There was a phone that rang and rang and rang that is located in... More 

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Mineral Wells, Texas
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was nice and helpful. Bed was comfy. Didn't eat the breakfast. There is a Denny's nearby. Handicap accessible room was huge! Everything was very clean. The shower had good pressure. There is a fitness center. Wifi was strong

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Delmar, Maryland
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 22, 2015

This is one of the most immaculate Hampton Inns my husband and I have stayed in. Every place in this inn was beautiful and clean. We were so tired after a long day on the road, it was like we walked into a dream of a hotel! Our room was so clean (and I am a real obsessive compulsive person... More 

Review collected in partnership with Hampton

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Bowie, Texas
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 19, 2015

My son and I spent one night here on our way to Big Bend. We had a very clean and comfortable room that had the added plus of being very quiet and peaceful. My son uses a walker so I reserved a handicapped accessible room. It was spacious and convenient for him. Check-in was quick and pleasant. The breakfast was... More 

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