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All 36 Abilene hotels

Hampton Inn & Suites Abilene I-20

2.5 of 5 Hotel   |   3526 West Lake Road, Abilene, TX 79601
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88%
Ranked #2 of 36 hotels in Abilene
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
jkc0521 Flower Mound, Texas
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169 people have reviewed this hotel

Traveler rating
    108
    38
    15
    3
    5
See reviews for
51
38
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Flower Mound, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This Hampton is always clean and the employees are very helpful and friendly. The location is convenient, right off of I-20, and it is quiet. It does fill up quickly when things are going on in town or at one of the many colleges in town.

Review collected in partnership with Hampton

Was this review helpful? Yes
Midlothian, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was one of the cleanest and friendliest Hampton Inn's I have stayed at. We arrived a little early and they went ahead and gave us another room that was available before ours was ready. The front desk was very helpful in giving me directions and didn't act putout like some hotels I have stayed at. The next morning all... More

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear David B, Thank you for such a great review about your recent stay with us! I am so pleased that our team here at the Hampton Inn & Suites was able to accommodate your needs and get you checked-in a little bit earlier than usual. We do our best to take care of our guests on a regular basis... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed here the last two buisness trips. Most comfortable bed in town. This time got put in a king suite.HUGE...almost feel guilty it is just me...almost :) great customer service best free breakfast I've had. Highly reccomend!

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Kelly G, Thank you so much for your rave review! I am so glad that you have enjoyed our king studio suites so much! I am glad that it is just almost enough to make a person feel guilty, but not entirely! I am flattered at the compliments about our breakfast and customer service. It really speaks volumes about the... More

Norman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Made a two day road trip to Abilene as we had lived there a number of years ago. Staff helpful and friendly; helped us locate a historical site (Fort Phantom Hill) that we wanted to see. Room was easily accessible, clean, quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Jerry S, We are so happy that you choose to stay with us while coming back to visit Abilene. Thank you for the wonderful comments about our property and the great team that we have here! I am glad that we were able to provide you with great direction to Fort Phantom Hill just a few miles north of... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Stopped for the night while driving across I-20. Great facilities, attentive staff, and very comfortable and quiet rooms. Parking for HH members. Breakfast was the usual Hampton fare; but was served right. Will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Cyclist08, Thank you for taking the time to complete a review about your recent stay with us! I am so pleased that you had a great experience while traveling through Abilene on I-20. I happy that you were able to enjoy some of our amenities and enjoyed breakfast so well! We are excited to have the Diamond Hilton Honors... More

Spring, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Customer Service was AWESOME!! The first room we entered we thought was a bit warm so we voiced our concern to the front desk but decided to give it more time, because we didn't feel like packing up and moving... The young man at the desk was so nice... He said that he would immediately hold another room, just in... More

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear SpedTeacher2die4, Thank you for taking the time to share your great experience with other travelers coming to the area. It really makes me proud of my team when a guest has to move rooms and is still giving huge compliments! I apologize that the air was not working properly in the first room. I am so glad to hear... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We go to an annual conference here and always stay at this Hampton, first year we stayed was in 2011. It has been updated every year and continues to get better. We've always been impressed by the accommodating staff and cleanliness of the entire hotel.

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear rachelleer, Thank you so much for completing a review about your property! It is always wonderful to get feedback from guests who stay with us regularly or year to year! I am so glad that you have seen the improvements that we have continued to make on our property over the years. Thank you again for your wonderful compliments... More

Bowie
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

What you get for the price is great. Very clean and nice hotel, great staff, and good complimentary breakfast. Also, when checking in there was yummy cookies and lemonade. I would definitely stay there again.

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Hillkr, Thank you for such the recommendation in your review! I am so pleased to hear that we were spot on during your stay with us! Thank you so much for your great compliments about our property and the staff. It is very tempting every day as I leave work to grab a cookie on my way out! I... More

The Woodlands, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just passing through so only stayed one night. Very nice hotel. Everything was very clean and looked new. Rooms were not huge but nicely furnished with very comfortable beds. Spacious bathroom. Complimentary wifi. Breakfast was good - eggs, waffles, sausage and pastries. Hotel was quiet. About 10-15 minutes from stores and assorted places to eat. Would definitely stay here again.

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Sharron W, We appreciate you choosing to stay with us while in the Abilene area! Thank you for your kind words and many compliments about our hotel property and amenities we provide! I am so glad that you were able to enjoy our hot on-the-house breakfast! Thank you again for taking the time to review your stay with us.... More

abilene, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Cleanliness in all areas I seen was excellent. Staff was very helpful. My room was furnished well with fridge, microwave, coffee pot. Location is close to any site you would like to see, downtown, airport, universities, restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
abilenehamptonsuites, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Dear Charles G, Thank you for choosing the Hampton Inn & Suites - Abilene I-20 to celebrate your wedding weekend with your bride I am glad that your stay with us was excellent: from the staff to the furnishings in the room to the location of our property. Thank you so much for your compliments! We look forward to seeing... More

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Additional Information about Hampton Inn & Suites Abilene I-20

Address: 3526 West Lake Road, Abilene, TX 79601
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Abilene I-20 2.5*
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Also Known As:
Hampton Inn And Suites Abilene i-20
Hampton Inn & Suites Abilene i-20 Hotel Abilene
Hampton Inn Abilene
Abilene Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Abilene #4 Business Hotel in Abilene #7 Family Hotel in Abilene
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites Abilene hotel is located right off I-20 and right down the road from Abilene Christian University and Hardin-Simmons University. We offer free breakfast and complimentary WiFi for your convenience and clean and comfortable beds for your comfort. Come visit Abilene and discover all that West Texas has to offer! ... more   less 
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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