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All 36 Abilene hotels

Holiday Inn Express Abilene Mall

2.5 of 5 Hotel   |   3112 S Clack St & Hwy 83, Abilene, TX 79606
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Ranked #22 of 36 hotels in Abilene
A recent review
4 of 5 stars Reviewed December 4, 2013
trjp00 Palestine, Texas, USA
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27 people have reviewed this hotel

Traveler rating
    5
    12
    4
    3
    3
See reviews for
6
7
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I travel quite frequently for business and I usually stay at a Holiday Inn brand hotel. I can honestly say this is one of the worse ones I have stayed at. This is the 2nd time I have stayed at this location. Let's start off with the smell. The 2nd floor (which I stayed on both times) smells bad. It... More

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Spring
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Stayed a couple of times there. This time the parking lot lights were all out Rey dark in parking lot in front. Bed and pillows very firm not real comfortable. The breakfast was cold and tasteless, was very bad. Now the front desk clerk was very nice and helpful.

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Palestine, Texas, USA
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2013

I have stayed here before and it has always been a good experience. The rooms have always been clean. During the summer the pool area is nice and has a Jacuzzi. The hotel front is hidden by a Denny's and other business' but access from Clack is good. Will continuing staying here as long as I can get a deal.

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Windham, Maine, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013 via mobile

My stepfather is a platinum rewards member so he booked the room for us with his points. As we are traveling it wasn't a long stay. We got in and checked in, and usually rewards members get goodie/welcome bags. We didn't get any and we went up to our room. It was a nice two bed room but for some... More

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Prmindr, General Manager at Holiday Inn Express Abilene Mall, responded to this review

Thank you for your feedback regarding your recent stay with us. I would like to extend my sincere apologies for the inconveniences you encountered during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We value... More

El Paso, Texas
1 review
2 of 5 stars Reviewed July 18, 2013

My husband is a platinum Holiday Inn travler. I booked this through the 800 number and asked if it was a suite like Embassy Suites. We were staying with our father for one night and wanted the privacy. I was told tit wass a suite. Upon checking in the front desk attendant said something like there's 3 of you in... More

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Prmindr, General Manager at Holiday Inn Express Abilene Mall, responded to this review

Please accept my sincere apology for the inconviences you have encountered at our hotel. I will certainly look into each of the points that you have made, and make sure that our team takes steps to correct these issues. We do appreciate your comments, and will use this as an opportunity to improve our services and our facility. Please call... More

Houston, TX
Top Contributor
88 reviews 88 reviews
82 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 12, 2013

We were only at the Holiday Inn Express Abilene Mall for a short night but once we arrived I wish we could have stayed longer as there is alot to do in the surrounding area. Obviously there is a mall but there's other stores and lots of restaurants...very nice area in the central part of Abilene. We booked 2 rooms... More

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Hurst, Texas, United States
Top Contributor
66 reviews 66 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2013

I recently was in Abilene for work. I usually try to stay in Holiday Inn Express because you usually know what you are getting. This was no exception. The room was nice and clean at a reasonable price. The Front desk staff was very friendly. The breakfast the next morning was good as well. If i ever find myself needing... More

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Garland, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2013

Enjoyed one night at this hotel. Found front desk staff to be very friendly and welcoming. King size non-smoking bed/room was clean, tidy and current décor, however upon entering the room it did smell like cigarettes. Children staying overnight for tennis competition were loud and rowdy and slamming doors; with this exception it was relatively quiet. The bed was comfy.... More

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San Antonio, Texas
Top Contributor
76 reviews 76 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 10, 2013 via mobile

It's a relatively new Express and well designed. The handicapped room was spacious and easy to maneuver in. The front desk staff was very helpful and friendly. It's well located and you can walk to Logan's for dinner. It's also close to shopping. The only downside is the breakfast service. Both mornings, items were missing and the attendent no where... More

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Jefferson, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 22, 2012

I was here only overnight on business trip - arrived a little later than expected (10:30 p.m.-ish) but was checked in (with a reservation) like they were expecting me. Always a good start when you spend less than five minutes at the front desk. Room was in great shape, air was on "meat-locker" when I arrived so had to make... More

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Additional Information about Holiday Inn Express Abilene Mall

Also Known As:
Holiday Inn Express Abilene Mall Hotel Abilene
Holiday Inn Express Abilene Mall Hotel
Holiday Inn Express Abilene
Holiday Inn Abilene
Abilene Holiday Inn
Address: 3112 S Clack St & Hwy 83, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #22 of 36 hotels in Abilene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Abilene Mall 2.5*
Official Description (provided by the hotel):
The newly built Holiday Inn Express hotel features an elegant three story/indoor corridor layout with easy access from Highway 83/84/277 and I-20. We are located less than a mile from the Mall of Abilene and only minutes from McMurry University, Dyess AFB and the Abilene Regional Airport. We also are close to many area attractions including movie theaters, shopping, golf courses and within walking distance of several restaurants. Other features include a fitness center with an outdoor whirlpool, business center, free internet access in all rooms, secure electronic locks, elevator access, meeting room facility, and a free continental breakfast! Visit Abilene, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
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