We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Abilene Mall

Hotel website
Hotel deals
3112 S Clack St & Hwy 83, Abilene, TX 79606
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Express Abilene Mall
View Map
Add Photo Write a Review

39 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    8
    14
    7
    4
    6
See reviews for
11
9
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (15)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (4)
All months
Culleoka, Tennessee
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Not the best Holiday Inn I stayed here with my corp team as we opened new business. The hotel is showing some age and it has some strange odors. The TV did not work well...no sound. I tried to call the front desk, but no one answered to help. I would not stay here again....one more reason why I stay... More 

Was this review helpful? Yes
Prmindr, General Manager at Holiday Inn Express Abilene Mall, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies for falling below the standards. I would like to discuss this further if you could please give me a call at 325-695-0500 Ext 400. We value your comments and hope that you will give us another chance. Regards, P. Singh More 

Tyler, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean hotel. Updated bathroom with plenty of light. Great breakfast! Pool was just average. There are several chain restaurants near by, such as Outback Steakhouse. My family rented two rooms for a wedding and we were comfortable and happy with our one night stay.

Was this review helpful? Yes
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 29, 2015 via mobile

Room and hall smelled of old wet mold and mildew. Especially around drape, curtain and window area. Housekeeping department is very slack. The supervisor always corrected them but it was something everyday. The staff were very nice and friendly but due to the smell I dont think i would stay again unless that smell is corrected. Its at a very... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear truckdrivrforammo, Thank you for staying with us during your business trip and for writing us a review. We are glad to hear our hotel staff were nice and friendly. On the other hand, it is regretful to see that this visit was not 100% satisfactory due to the smell in the room and hallway. Please know that this is... More 

Travelers are raving about these Abilene hotels

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 21, 2015

The first impression that I received at checking was that this property doesn't recognize it's IHG card holders. I had to ask for a bottle of water and there were no cookies set out. Next I check out the dining room to see if I could fix a cup of coffee but most machines had out of order on them... More 

Was this review helpful? Yes
Prmindr, Management at Holiday Inn Express Abilene Mall, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

1 review
5 of 5 stars Reviewed March 22, 2015

Easy check in and friendly staff. Our room was very clean, everything worked. The bathroom was clean and the shower was great, we had one light bulb out in the bathroom but no biggie, they came to fix it the day we checked out. It was quiet the entire time. It's located near everything! This was very easy access to... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 10, 2014

I stayed at this hotel, last week and this place is a joke. The bigger lady behind the desk acted as if it put her off to do her job. I came to check in and she said they were full but then said o wait one room just opened? WoW, I went to say something to the front desk... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear waldolife, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

McAllen, Texas
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed September 16, 2014

A good hotel to stay at on our way back from Jackson Wy. The breakfast area is very large. The hotel price was around $100. per night. The beds were satisfactory and the air con worked well. Had some problems with the remote and t.v. but the girl came up and fixed the problem.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear jmia, Thank you for taking the time to post your comments. We are so glad you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit.... More 

Plano, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

Exceptional rooms, handicap accessible, great breakfast ! I Didn't want to leave the comfy room. Excellent ! I would recommend staying here !! Staff was very friendly and I'd stay here again anytime .

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
155 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed August 1, 2014

Stayed here en route from Monahans back to Dallas. The hotel is located conveniently just off US-84 within a mall area. Compared to many of the Holiday Inn Expresses where I have stayed, parking is more limited and cramped here. I appreciated that it was walking distance to a few eateries (Logans was my choice). Service was excellent – very... More 

Was this review helpful? Yes
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2014 via mobile

The hotel and room were fine, but the bed was too hard and uncomfortable. Also, the sheets were very rough. The location was good and they had a nice pool area. I was very dissatisfied because of the bed!

Was this review helpful? Yes
Prmindr, General Manager at Holiday Inn Express Abilene Mall, responded to this review

I am so sorry for your recent experience with us. Your experience is unacceptable and I know we can do better. I have shared your feedback regarding the sheets to my Director of Housekeeping to properly investigate where we fell short and how we need to improve. Our mattresses were replaced just a few months ago. If a mattress is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (115)
Viewed
Pool/beach area (4)
Viewed
Dining (14)
Viewed
Room/suite (31)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
Family/play areas (2)
Viewed
Other (50)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Abilene hotels
6.4 mi away
Hampton Inn & Suites Abilene I-20
1.2 mi away
Courtyard by Marriott Abilene
0.1 mi away
Wingate by Wyndham Abilene
Show Prices
Show Prices
Show Prices
6.5 mi away
Holiday Inn Express Abilene
1.2 mi away
MCM Elegante Suites
MCM Elegante Suites
#16 of 37 in Abilene
3.5 of 5 stars 175 reviews
0.9 mi away
Hampton Inn Abilene
Hampton Inn Abilene
#5 of 37 in Abilene
4.0 of 5 stars 182 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay