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All 36 Abilene hotels

Whitten Inn University

2.0 of 5 Motel   |   1625 Texas Highway 351, I-20 Exit 288, Abilene, TX 79601
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Whitten Inn University
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66%
Ranked #17 of 36 hotels in Abilene
A recent review
5 of 5 stars reviewed 2 weeks ago
Europeantraveler2012 Karlsruhe, Germany
  • Overview
  • Reviews (116)
  • Photos (5)
  • Amenities
  • Room tips (19)
  • Location
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116 people have reviewed this hotel

Traveler rating
    48
    29
    15
    9
    15
See reviews for
25
13
13
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago NEW

I am very troubled to have to write this review, but I would want to know this information if were I looking for a hotel. We stayed here the first week of June and just last week realized that our home had become infested with bed bugs, after having stayed in this hotel. I did call to inform management but... More

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Karlsruhe, Germany
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a family owned place and is an excellent stop along your trip. The staff was very cheerful, the room decorated very nicely and was very clean. Comfortable beds and lots of pillows. Plumbing itself could be updated but that isnot a downfall. Breakfast had a good variety and tasted fresh. A definate keeper on my list.

Was this review helpful? Yes
wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We thank you for taking the time to write a review and we are so glad you enjoyed your stay. We constantly work hard to train our staff to be the best and most helpful front desk. We also are constantly working on updating our entire property. We would like to know more about the plumbing issues you experienced during... More

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall, very few complaints about this hotel. Staff is nice, & helpful. Rooms are fine - come with a fridge/freezer and microwave which is a huge plus. We slept great - which doesn't usually happen in motels, so clearly the bed was comfortable and the under-the-window ac unit kept the room nice and cold and also provided some good ambient... More

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wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We thank you for your review of your recent stay at our hotel. We are glad your overall experience was a good one. We are constantly looking for new ways to keep the birds at bay, without harming them. Our outdoor pool location is our best feature during this very hot west Texas days. We look forward to your next... More

Abilene, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at the Whitten Inn University for a couple of days due to my truck being worked on in Tye. The hotel accommodates to all broke down truck drivers and makes you feel like you are part of the family. Being away from home can be difficult, but the hotel has made me feel comfortable and has... More

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wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We thank you for taking the time to write a review of your recent stay. We are so glad we were able to accommodate you during your unfortunate breakdown. Since we are located right off Interstate 20, we encounter a lot of patrons that experience car issues, and do are best to help out where we can. We look forward... More

Eldorado, Texas
1 review
5 of 5 stars Reviewed June 18, 2014

We stay here any time we have a visit to Abilene. Have never been unhappy with the accommodations nor the staff we interact with. We are usually on the backside of the motel due to our need for trailer parking and have had great experience with very little traffic noise.

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wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

Thank you for taking the time to leave us such a great review. We are glad that not only are we able to accommodate your parking needs, but we were able to assign you a room with less noise. Our property has a large enough parking lot to serve several trucks, trucks with trailers, and 18 wheeler's. We also offer... More

MOUNT VERNON
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 18, 2014

The hotel is average but could be excellent if the romms were updated. The front desk personel were excellent polite and very acommidating. The rooms out dated and not the cleanest even though I would stay their again it just bugs me when wipe clean a hotel room..

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wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We thank you for reviewing your stay at our hotel, we appreciate all feed back. We know that with so many new and ever changing trends, each guest's view of updated varies on a huge scale. We have recently upgraded our linens and bedding to give guest the instant assurance of a cleaner stay. Our changes and improvements are done... More

Green Bay, WI
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed at this hotel while passing thru Abeline on a trip to AZ. We were given a room very near the front desk facing the road, but when we got to our room we could hear a lot of road traffic and also noise from the room next door with a barking dog. The girl at the front desk... More

Was this review helpful? Yes 1
wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We appreciate you taking the time to give us a review of your stay. We are happy to hear you got to experience our customer service on so many different levels and by each employee you encountered. We want each and everyone of our guest to enjoy their stay, feel they got the best rate, and want to stay with... More

1 review
5 of 5 stars Reviewed June 16, 2014

Stay here once a year for reunion. Always very nice. Stasia is tops! Very competent. The beds are very comfortable. Can make room ice cold in summer. Staff very responsive. The setting is pretty, with lots of trees in the courtyard.

Was this review helpful? Yes
wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

Thank you so much for your wonderful review. All of our reunions have stayed with us for years because of the quality of service our staff has always extended to all guest. Maintenance and grounds keeping staff work very hard to keep our grounds clean and appealing year around especially in the heat of the West Texas Summer. We look... More

Fredericksburg, Texas
1 review
4 of 5 stars Reviewed June 10, 2014

We were in Abilene recently due to a family medical emergency. We stayed at Whitten Inn for two nights. Tisha was on the front desk, she was very friendly, knowledgeable, and made us feel welcome. We stayed in a king room with a very comfortable bed. This hotel was $40-$50 cheaper per night than the newer hotels that were close... More

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wiexpo, Guest Relations Manager at Whitten Inn University, responded to this review

We thank you for your review, it's always nice to hear that we continue to offer one of a kind service. Yes, even though our building is an older one, we are constantly making upgrades and changes to give an updated appearance without the cost. We look forward to given you the same welcoming experience the next time you stay... More

Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014 via mobile

This hotel was clean and quiet and has a nice relaxing feel to it. They keep up the property and there is friendly staff everywhere . close to all kinds of restaurants and was mart. I would stay here again for sure.

Was this review helpful? Yes
wiexpo, Public Relations Manager at Whitten Inn University, responded to this review

We are so glad to hear you enjoyed your stay and will be back to see us again. We constantly strive to improve our guest's experience with properly trained and knowledgeable staff, we take great pride in knowing we are succeeding. During your next stay you will be able to see even more improvements on the hotel and what we... More

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Additional Information about Whitten Inn University

Address: 1625 Texas Highway 351, I-20 Exit 288, Abilene, TX 79601
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Hotel Class:2 star — Whitten Inn University 2*
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Also Known As:
Whitten Inn University Hotel Abilene
Whitten Hotel Abilene
Whitten Hotel University

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Amenities

Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Number of rooms
163

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