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Sleep Inn & Suites University

3.0 of 5
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West Lake Rd at I-20, Exit 286, Abilene, TX 79601
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Best prices for: 1 room 1 guest
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48 Reviews from our TripAdvisor Community

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Traveler rating
    21
    9
    10
    6
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (48)
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    (16)
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Columbus, Oh
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great place! From the moment we walked in until the time we checked out we were treated like family. The front desk associates when we checked in gave us great info on where to call for food delivery, were very friendly, polite and professional. When we went to breakfast we were warmly greeted by the lady in charge... More 

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Whitney, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

I booked this room at the last minute after a bad experience across town. I was thrilled with the results! Staff was friendly and efficient at check in. The room was cool and clean, had nice furnishings and a comfortable bed with crisp linens. Free wi-fi and decent, hot breakfast (including protein) the next morning. The location is on I-20,... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2015

My husband and I were on a long road trip and were passing through Abilene. Reviews for motels that accept pets were discouraging, but we relied on the thumbs up for this Sleep Inn near the University. Very pleased with our stay: the room was clean and quiet, the bed was comfortable and my husband liked the shower. The front... More 

Was this review helpful? Yes 1
Ontario, Canada
Level Contributor
269 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed June 2, 2015

Our double Queen room was very nice: plenty of room, clean, beds were great. We were surprised and pleased to learn that breakfast WAS included despite the fact that online it said it was not when we booked. Although the breakfast room is not large, we enjoyed our freebie meal and it fueled us for a long day of driving.

Was this review helpful? Yes 1
San Antonio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 4, 2015

We went from having an amazing stay at the Sleep Inn in Amarillo to the crapiest one in Abilene. We reserved a double queen suite for the extra bed in the sofa sleeper. The sofa sleeper was torn and broken. The front desk clerk attempted to make it better. She put us in a different suite where the bed wouldn't... More 

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Washington DC, District of Columbia
Level Contributor
149 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 3, 2015

We stayed a few nights at the Sleep Inn on the north end of town near the highway and not far from ACU. The hotel opened in the last year or two, and it showed. The bathroom was very nice, with a unique tiled shower. The complimentary breakfast was pretty good. My only complaint was that our foot guard on... More 

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 29, 2015

During a school trip we stayed at the Sleep Inn and Suites. Being a hotel manager myself I try very hard to not be critical. We checked in at the start of the night audit shift. The lady was pleasant. Got us checked in and on to our room. Beds were ok room was basically clean. Needed some additional dusting.... More 

Was this review helpful? Yes 1
Meade, Kansas
Level Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 27, 2015

This hotel was good. The carpet needed swept in our room but they were doing work in the hotel to upgrade so probably reason for not using the sweeper thoroughly. Usual breakfast for Sleep Inn. Friendly staff. We slept good. WiFi worked good.

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Cookville, Texas
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 6, 2015

Had a break down had to stay the night. Motel was clean nice and the rooms were very quite. Nice shower and good breakfast. Just a great place to lay down after a rough day . Good price too. . . The 6

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Holland, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 19, 2015

The staff at this hotel was awesome. We had to stay longer due to death in family. They were so kind and helpful. Since we live out of state we needed a place for our family to gather after the funeral and Cindi the manager was so caring. She offered the breakfast room so we could have lunch catered in.... More 

Was this review helpful? Yes 3
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