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All 36 Abilene hotels

Sleep Inn & Suites University

West Lake Rd at I-20, Exit 286, Abilene, TX 79601
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Ranked #19 of 36 Hotels in Abilene
A recent review
5 of 5 stars reviewed 4 weeks ago
bangstx texas
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35 reviews from our community

Traveler rating
    15
    7
    6
    5
    2
See reviews for
10
4
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Allen, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Finance wasn't the deciding factor I chose a hotel based on availability. The holiday weekend created a shortage of hotel rooms. I had never stayed or even heard of Sleep Inn. The staff was nice enough but chose to visit with friends and family at front desk. Hotel was run like a motel instead of a hotel.

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texas
Top Contributor
51 reviews 51 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here while doing clinicals for school. The room is nice even though a little small. The beds were comfortable and water was hot. The heater worked good. Nice having a microwave and fridge in room. The breakfast was about the same as all complementary hotel breakfast, but well stocked. We will use this hotel for our travel needs... More 

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Lewisville, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2014

Nice location, easy to get to this property when coming around the loop on the North side, but if your coming from the South side watch for your exit closely, one exit away from a large selection of restaurants and shops, Rooms very clean, TV pretty small but a new flat screen mounted on the wall. I had the 2nd... More 

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Magnolia, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 10, 2014

Room just ok. Carpet stained, no lights in ceiling only table lamps so dimly lite but at least the AC worked well. Bed not that comfortable, inferior quality, and our room close to elevators so could hear ping sound all night, thin walls. Fitness center has three machines and I could only get one to work. Easy access from freeway... More 

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Peoria, Arizona
2 reviews
5 of 5 stars Reviewed August 6, 2014

Wow my second Sleep Inn on this trip and my faith in Choice Hotels is changing for the better. Having worked for a Choice Hotel Property before I had little faith in Sleep Inn's but WOW this Sleep Inn is truly one of Choice Hotels best and should be a model property for the brand. My dad, who is handicapped,... More 

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Loveland, Colorado
Contributor
17 reviews 17 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2014

This Sleep Inn seems pretty new. Our room was both nice and clean. The only way our stay could have been better is if the breakfast items had been kept stocked; we arrived a half hour before it closed and several items were just gone.

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Dash P, Front Office Manager at Sleep Inn & Suites University, responded to this review

On behalf of the staff we are glad that you enjoyed your stay. We do sincerely apologize for the breakfast not fully stocked when you arrived. I assure you that is not common occurence. We shared your comments with all members of the staff. Our ultimate goal is to make guest satifaction our #1 priority. We do hope that should... More 

texas
Contributor
11 reviews 11 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 7, 2014

I stay in Abilene hotels about 45 nights a year both because I have a son at Abilene Christian University, as well as the fact that I am a journalist and occasionally am working on assignments that allow me to be in the area. Until about a year ago, I had been staying at another hotel in the area. However,... More 

Was this review helpful? Yes 3
El Paso, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 21, 2014

Never stayed at a Sleep Inn before but, given the high cost of my usual haunts everywhere from Abilene to Pecos, I was looking for something a little more reasonable. And this was a great choice! Indoor accommodations, decor and cleanliness on a par with the best, very cordial staff and the best breakfast I've had at a hotel in... More 

Was this review helpful? Yes 1
Dash P, Manager at Sleep Inn & Suites University, responded to this review

On behalf lof the staff and management we want to say thank you for taking the time out to give us a positive review. We are delighted that you enjoyed your stay. Guest satisfaction is our #1 priority and we are glad to have met this with you. Please do not hesitate to contact us directly should you ever be... More 

Cypress, Texas
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 27, 2014

We checked into a suite so that we could have an extra bed. We needed that bed to sleep everyone traveling with us. The mattress had a hug tear in it and the springs for the fold out couch were broken at the foot of the bed. You could not sleep on the fold out couch. We had paid the... More 

Was this review helpful? Yes 2
Dash P, Manager at Sleep Inn & Suites University, responded to this review

On behalf of the staff and management I would like to offer our sincere apologies regarding your stay. We enjoy hearing from our guests and we appreciate that you would take the time out to know how we are doing. I can assure you that I have contacted all the staff during your stay and action has been taken. That... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

Check in time was 2pm. When we arrived at 2:15 there was no one at the front lobby desk, only a sign saying the desk attendant was taking care of other guests. After waiting 10 minutes with no one showing up, we drove around and had a bite to eat. Returning at 3:15pm the desk attendant stated that the room... More 

Was this review helpful? Yes
Dash P, General Manager at Sleep Inn & Suites University, responded to this review

Thank you for taking out the time to let us know how we are doing. On behalf of the staff and management we sincerely apologize for your negative experience with the hotel. We have diligently worked with the staff so that guests should have their accommodations ready at check in time. We do hope that you return for a more... More 

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Additional Information about Sleep Inn & Suites University

Address: West Lake Rd at I-20, Exit 286, Abilene, TX 79601
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Number of rooms: 55
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Hotel Style:
#1 Best Value Hotel in Abilene
#10 Business Hotel in Abilene

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