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Sleep Inn & Suites

Certificate of Excellence
2.0 of 5
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3225 South Danville Drive, Abilene, TX 79605
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1 room 1 guest
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Sleep Inn & Suites
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126 Reviews from our TripAdvisor Community

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Traveler rating
    72
    30
    11
    8
    5
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51
19
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
  • All months
    (126)
  • Mar-May only
    (24)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (18)
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Castle Rock, Colorado
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Crickets and bugs in my room. Front desk staff are very friendly. Guests were loud and running through the halls. The noise of other rooms and outside filtered right through the walls. The bed was not comfortable and the towels were paper thin. The bathroom was strange, the room was for a handicap person but the shower was not designed... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the isssues you raised regarding the quality of our linens in your sleeping room with our head housekeeper. She joins me... More 

Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a Comfort Suites in a past life. It's been slightly updated. Nice walkin shower. Toilet stained. Plenty of linens. Bed was comfortable. Air conditioner worked great! Mini-fridge worked well and has a separate freezer area. Staff friendly. Furnishings were in decent condition. I was only here for one night, checked in after midnight and was out early. For... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey regarding your recent stay with us. Feedback from our guests is very important to us and your input helps wit our continuing efforts to provide excellent service and a great stayy. Thank you so much for your business and we look forward to seeing in... More 

Woodville, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed the night while travelling to Colorado. Location is just off the highway but away from the noise, so we got a good night of rest. Lots of restaurants withing five minutes. Hotel is nicely furnished and staff is knowledgeable and helpful. When passing through we would certainly stay there again. Breakfast was standard but inviting.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online TripAdvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeng you in the... More 

Corpus Christi, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

First day we checked in we were pleasantly surprised they had "dine in room service." Yay, right? Coming home in the evening we decided not to eat out and order in. Surprise! "Order in service" was not available. Manager 's response "I was not aware of it." Great manager, right? We went to bed starving, courtesy of "Sleep in Suites."... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I was not informed that the "Order In" restaurant had closed until after you reported it to us. I called them and was informed... More 

Stephenville, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 room suite. There was 7 in our group. The room was fully remodeled and very impressive....bed were comfortable and the noise level was minimal as we were on the 3rd floor. The location was great, the Abilene Mall was across the highway and many restaurants close by. We had a few issues to deal with... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay with us. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Odessa, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

When I first walked in I couldn't believe how the lobby looked. For the lobby to be the first impression this one hotel did not give off a good. one. The couches have mismatched pillows for the seat part and both were torn to a high degree. The employees did not have uniforms on and it looked very unprofessional. The... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at Sleep Inn & Suites. Allow me to apologize on behalf of our hotel for falling to meet your expectations regarding the appearance of our lobby area on your recent visit. We are in the process of completing renovations to our... More 

Fort Worth, Texas
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this motel multiple times. We were informed the hotel would be changing over to a different name, but still in the Choice Hotel family. This is important to me, because we are Choice Privilege members. I was disappointed that this hotel required 16,000 points for a Sunday night stay. The typical amount is between 8,000 and... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey and sharing your experience regarding your recent stay. I certainly garee that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you rased regarding the late check-in and maintenance problems that you experienced with our housekeeping... More 

1 review
2 of 5 stars Reviewed July 27, 2015

The hotel isn't finished. Some hallways aren't wallpapered and there were missing artwork in the hotel. The elevator was filthy and felt rickety. The bedspreads on the bed had visible stains on them. We ended up taking them off the bed. Luckily we had our own blankets. People were loitering outside. The hotel had bad vibes. Luckily we only stayed... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. We are towards the end of renovations and are working very deligently to complete all of the issues that you mentioned. My entire team... More 

Victoria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015 via mobile

Room was clean and very spacious. Plenty of towels and good working a/c. Cosmetic work had been done and possibly not completed. The breakfast was very basic but the hotel didn't not have many major issues. Room had lots of charging outlets and decent lighting.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our TripAdvisor survey Feedback from our guests is very important to us and your input helps with our continuring efforts to provide excellent service and a great stay for all our guests. Thank you so much for your business and we look forward to seeing... More 

1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

Me and my family really had a good time we enjoyed it. The kids loved the swimming pool. The adults love the dining room. The wifi was excellent and the rooms were extremely comfortable. Breakfast was but it could be better

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our survey on TripAdvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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