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Sleep Inn & Suites

Certificate of Excellence
2.0 of 5
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3225 South Danville Drive, Abilene, TX 79605
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Sleep Inn & Suites
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Ranked #6 of 36 Hotels in Abilene
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 12, 2015
tommyemsusa Rifle, Colorado
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Andrews, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

For a Choice Hotel expectations were high,to begin the list of disappointments the room was dirty,very dusty it seemed cleaning was not priority on cleaning staff, phone had oily residue among other things

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of servife we strive to provide. I have addressed the issues you raised regarding the cleanliness of your suite with our entire housekeeping team. They join me in offering a... More 

Rifle, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Passing though and decided on this hotel. Very nice hotel and room. Welcomed very nicely when checking in. Seemed as though partying was going on in the back parking lot. People fly through the alley and hop the curb into the back parking lot.

Was this review helpful? Yes 2
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Plano, TX
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2015

I'm staying for business and as always, I needed a fast internet. The room was nice, huge, but, the internet was very very slow. Wish they would of fixed it. If you need fast internet, stay somewhere else.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to tell us about your stay at our hotel. I cretainly agree that your unsatisfactory experience regarding our internet speed does not represent the level of service we strive to provide. I have addressed the issues you raised with our 24/7 technical support team . They join me in offering a... More 

Contributor
15 reviews 15 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 20, 2015

this is by far the best choice hotel i have ever stayed in upon walking in i was greeted by a very friendly clerk lobby is gorgeous great location corridors are beautiful i opened my door and was blasted away tall ceilings clean granite shower tiles wonderful bed price was right too a MUST stay

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding our staff services as well as the comfort of your room on your recent stay with us. Day or night, good service depends upon people willing to give their very best at... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

I recently stayed there. The staff was friendly, but....The housekeeping sucked. I stayed a few nights and had to call and ask that my restroom be cleaned. Room was dusty and never dustied. My co worker had to have her sheets changed upon arrival. Breakfast was the same....

Was this review helpful? Yes 2
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding our housekeeping efforts with our head housekeeper. She joins me in offering a sincere apology to... More 

Dexter, New Mexico
Top Contributor
117 reviews 117 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 19, 2015

This is second time stayed, was just impressed this time. Room is large and roomy, nicely furnished and has a great walkin shower. The rates are very reasonable. There are a number of convience stores nearby and a Denny's. Easy access to I-20. I stay in Abilene fairly often as a stopever, and this is the best place to stay... More 

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey with such positive feedback! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Ontario
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 10, 2015

Sleep Inn was okay with a decent room and bed. It was a pet room and on the 2nd or 3rd floor. It was okay to get to via elevator. They were painting several rooms on the floor-quiet workers and friendly. Paint smell was only in the corridors. Our room had balcony (cool Texas night). Some gravel areas for pets... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Tacoma, Washington
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2015

Stuffy Room, stained sheets, stained Mirrors and Stained Towels, the Coffee maker next to the Toilet bowl and unprofessional moody Staff. This Hotel charge Hospitality fees about xtra &100.00 for they cannot explain what these fees are for. It is not a very Romantic or Family Hotel, because Construction workers are daily guests. When we arrived there was Garbage in... More 

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to complete our online survey regarding your recent stay at the Sleep Inn & Suites, Abilene South. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our staff performance, cleanliness of your room and our Lobby on your recent visit. I have shared your... More 

Kaufman, Texas
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2015

What a pleasant surprise! After staying at a number of hotels this week in the southwest including the Hilton, this place rocks! Excellent staff at check in, wonderful full breakfast, fantastic room with quality furnishings. Very reasonable rates ($66). I absolutely will stay at this place again and pass through Abilene at least once a year.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: Thank you for takiing the time to complete our online TripAdvisor survey with such positive feedback! I have shared your comments with my team and they join me thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

1 review
5 of 5 stars Reviewed December 13, 2014

They had one room left with two queen beds. On checkin the desk clerk was very quick and courteous which was nice after a long days drive. It was a very spacious room, even had a desk, couch and refrigerator. I had a restful night. I would come back if I'm ever in the area again.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to complete our online TripAdvisor survey with such positive feedback! We very much appreciate and value your responses and will share them with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

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