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All 36 Abilene hotels

Sleep Inn & Suites

2.0 of 5 Hotel   |   3225 South Danville Drive, Abilene, TX 79605
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87%
Ranked #6 of 36 hotels in Abilene
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (90)
  • Photos (14)
  • Amenities
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  • Room tips (21)
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90 people have reviewed this hotel

Traveler rating
    57
    22
    4
    4
    3
See reviews for
38
11
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We absolutely loved our stay at the Sleep Inn in Abilene, TX. We arrived late at night and Eric at the desk quickly set us up with our rooms (we needed two). One of the rooms wasn't ready for us--the beds weren't made. We found out later it was scheduled for maintenance, but that wasn't communicated to him. He was... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: On behalf of our entire hotel staff, I am writng to let you know how delighted we were to receive your kind words of praise regarding the comfort of your room, breakfast and foremost our staff performances. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this motel and it's sister one provides the most in comfort, and customer satisfaction. I have stayed with these folk for 2 years. they always take care of any of your needs, and provide a good breakfast. I have stayed at all the sights in Abilene. YOU will not get better service and a GREAT place to stay I promise... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey with such positive feedback regarding your recent and previous stays at our hotel. We every much appreciate and value your feedback and will share it with our entire team. Your survey responses will serve as encouragement to all of our staff as we strive to continously... More

Lancaster, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Sleep Inn on Danville (not the one off IH20) and we really enjoyed it. The lobby and rooms are up to date and clean. The staff was really kind and helpful. They also allow pets and you never hear anyone else's pet, also it is only $25 one time fee for your animal. Its doesn't smell... More

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey with such positive feedback! I have shared your feedback with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Fort Worth, Texas
Contributor
19 reviews 19 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't know what has changed in the last 6 months, but this was a terrible experience. This was one of our favorites and we've stayed here on multiple occasions. Our room and bathroom were filthy! An early morning letter under the door warned about scheduled elevator maintenance, so we hauled luggage down 3 flights of stairs. Should have been... More

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay with us. I certainly agree that your unsatisfactory experience does not represent the level of service and accommodation we strive to provide. I have addressed the issues you have raised with our housekeeping staff and they join me in offering a sincere... More

Bluffton, South Carolina
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front staff was very helpful and friendly, even at 2:45am. I would NOT recommend this hotel based on its early cut off for breakfast (10am would be MUCH more reasonable than 9am). I also thought the color schemes in the room were very off-puting, as they are vomit-colored: various disgusting shades of yellows and browns and dark reds. (Like... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey on Tripavisor and telling us about your experience. I certainly agree that your unsatisfactory experience does not represent the level of service we strive to provide. I would like to apologize for failing to communicating to you that our breakfast hours are 6:30 am to 9:30... More

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great experience. Staff and all were very friendly, hotel was clean and so were the rooms. We reserved five rooms for a family get together. Hotel was full and even with the staff working in overdrive, all always had a smile on their face and something nice to say to you. Ms. Patel was a wonderful host and... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Very Valued Guest, On behalf of our entire hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding our staff performance and comfort of your stay. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people... More

Oklahoma City, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 21, 2014

I stayed here about a month and a half ago with my sons academic group. I have to say...the hotel is beautiful and maintained well. But when we were there a question came up on the order of the rooms and who went where. The ladies at the front desk one im assuming a clerk, the other the owner were... More

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experience does not represent the level of service we strive to provide. I have addressed the issue you raised regarding the lack of staff service with our front desk team. They join me in offering a sincere... More

1 review
5 of 5 stars Reviewed June 16, 2014

Very reasonable rates, very comfortable rooms, very friendly staff and continental breakfast was great!!! The outdoor pool was amazing, especially at 100 degrees. Would stay in again if I go back to Abilene, TX.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding your recent stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very... More

Hobbs, New Mexico, United States
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed in a room with 2 queen beds for our family of 5 (3 very small children), and the room was amply big for our 2 nights there. The maid even did funny things with our kids pillows and stuffed animals. :) The bathroom was beautifully done, and felt luxurious. The pool area was clean, and the kids had... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey with such positive feedback regarding you recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will servce as encouragement to all of our staff as we strive to continuously iimprove the quality... More

Kingsport, Tennessee
Top Contributor
148 reviews 148 reviews
17 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

Ok. I would do five stars but the general lackadaisical attitude of the staff is enough to lose a star. Not very friendly and they look like robots going through their motions. I have not been greeted one single time other than check in. The room was clean and the air conditioner was the best hotel AC I have ever... More

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to bring your concerns regarding the staff performance and bathroom cleanliness issues to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your recent stay with us. We strive for perfection... More

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Additional Information about Sleep Inn & Suites

Address: 3225 South Danville Drive, Abilene, TX 79605
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
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14 photos of this hotel

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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Abilene #4 Family Hotel in Abilene #6 Business Hotel in Abilene
Hotel Class
Official Description (provided by the hotel)
3 floors - elevator and stairs available.Pet Friendly. ... more   less 
Number of rooms
74

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