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Sleep Inn & Suites

Certificate of Excellence
2.0 of 5
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3225 South Danville Drive, Abilene, TX 79605
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Ranked #7 of 36 Hotels in Abilene
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Amanda B Victoria
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119 Reviews from our TripAdvisor Community

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Traveler rating
    72
    28
    8
    7
    4
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47
17
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
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    (119)
  • Mar-May only
    (24)
  • Jun-Aug only
    (44)
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    (33)
  • Dec-Feb only
    (18)
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2 of 5 stars Reviewed 5 days ago NEW

The hotel isn't finished. Some hallways aren't wallpapered and there were missing artwork in the hotel. The elevator was filthy and felt rickety. The bedspreads on the bed had visible stains on them. We ended up taking them off the bed. Luckily we had our own blankets. People were loitering outside. The hotel had bad vibes. Luckily we only stayed... More 

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Victoria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Room was clean and very spacious. Plenty of towels and good working a/c. Cosmetic work had been done and possibly not completed. The breakfast was very basic but the hotel didn't not have many major issues. Room had lots of charging outlets and decent lighting.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my family really had a good time we enjoyed it. The kids loved the swimming pool. The adults love the dining room. The wifi was excellent and the rooms were extremely comfortable. Breakfast was but it could be better

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Andrews, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2015

For a Choice Hotel expectations were high,to begin the list of disappointments the room was dirty,very dusty it seemed cleaning was not priority on cleaning staff, phone had oily residue among other things

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of servife we strive to provide. I have addressed the issues you raised regarding the cleanliness of your suite with our entire housekeeping team. They join me in offering a... More 

Rifle, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Passing though and decided on this hotel. Very nice hotel and room. Welcomed very nicely when checking in. Seemed as though partying was going on in the back parking lot. People fly through the alley and hop the curb into the back parking lot.

Was this review helpful? Yes 2
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Plano, TX
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 8, 2015

I'm staying for business and as always, I needed a fast internet. The room was nice, huge, but, the internet was very very slow. Wish they would of fixed it. If you need fast internet, stay somewhere else.

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to tell us about your stay at our hotel. I cretainly agree that your unsatisfactory experience regarding our internet speed does not represent the level of service we strive to provide. I have addressed the issues you raised with our 24/7 technical support team . They join me in offering a... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 20, 2015

this is by far the best choice hotel i have ever stayed in upon walking in i was greeted by a very friendly clerk lobby is gorgeous great location corridors are beautiful i opened my door and was blasted away tall ceilings clean granite shower tiles wonderful bed price was right too a MUST stay

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest: On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding our staff services as well as the comfort of your room on your recent stay with us. Day or night, good service depends upon people willing to give their very best at... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

I recently stayed there. The staff was friendly, but....The housekeeping sucked. I stayed a few nights and had to call and ask that my restroom be cleaned. Room was dusty and never dustied. My co worker had to have her sheets changed upon arrival. Breakfast was the same....

Was this review helpful? Yes 2
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding our housekeeping efforts with our head housekeeper. She joins me in offering a sincere apology to... More 

Dexter, New Mexico
Level Contributor
129 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed February 19, 2015

This is second time stayed, was just impressed this time. Room is large and roomy, nicely furnished and has a great walkin shower. The rates are very reasonable. There are a number of convience stores nearby and a Denny's. Easy access to I-20. I stay in Abilene fairly often as a stopever, and this is the best place to stay... More 

Was this review helpful? Yes 1
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey with such positive feedback! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Ontario
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 10, 2015

Sleep Inn was okay with a decent room and bed. It was a pet room and on the 2nd or 3rd floor. It was okay to get to via elevator. They were painting several rooms on the floor-quiet workers and friendly. Paint smell was only in the corridors. Our room had balcony (cool Texas night). Some gravel areas for pets... More 

Was this review helpful? Yes
Nayna P, General Manager at Sleep Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

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