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Candlewood Suites Abilene

2.0 of 5
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3050 Catclaw Drive, Abilene, TX 79606
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Candlewood Suites Abilene
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Ranked #19 of 36 Hotels in Abilene
A recent review
4 of 5 stars Reviewed May 24, 2015
Bartledue
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26 Reviews from our TripAdvisor Community

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4
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abilene, Texas
1 of 5 stars Reviewed 3 days ago NEW

Its the worst hotel ever, half of the staff is friendly and half of it is not, You have to bring down your towels so they can change it, No house keeping available, no breakfast, ice maker did not work, the came and fix it after two days, found roaches and beatles in the room. When I talk to the... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Unacceptable! With a room rate of $130+ per night I would expect a much cleaner environment. First off the bottom of my sons feet were black from walking barefoot in the room. The pool was full of debris, cigarette butts, bugs and trash. Then we pulled the blankets back to lay down for bed and there was BLOOD on the... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2015

Great accommodations. Pet friendly, clean rooms, quiet. Very friendly staff. We will be back. Shopping is close by. Location is not right next to the highway so its quiet. Could use a bigger parking area and pet area though. Thank you Candlewood Suites!

Was this review helpful? Yes 2
Fort Pierce, Florida
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 3, 2015

Friendly staff. The hotel is in a great location - close to shopping and restaurants. It's set up well for long term stays. Mine was short term - but the price was right and I had more amenities than I needed.

Was this review helpful? Yes 2
Eden, Texas
Level Contributor
133 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed February 10, 2015

This was my second stay at this hotel and the front desk was welcoming and helpful. On this particular stay I had some concerns with the lock on my door and once it was brought to the attention of the front desk, I was promptly giving another room. The room was comfortable with all the amenities of a home away... More 

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Shannon V, Manager at Candlewood Suites Abilene, responded to this review

Thank you for letting us know that our hotel met your expectations. Your feedback will allow us to continue to deliver exceptional stays to all of our wonderful guests like yourself. We hope to see you soon! More 

McKinney, Texas
Level Contributor
375 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed February 3, 2015

I stayed here for business on my swing through west Texas. The room was clean and well appointed. The front desk lady was very friendly and helpful. I like having the full size refrigerator in the room which was a plus for me. The fitness room was spacious and everything worked.

Was this review helpful? Yes 4
Shannon V, Manager at Candlewood Suites Abilene, responded to this review

Dear DDay, Thank you for taking the time to review our property. Your feedback is valuable and will assist us in development throughout our departments. We are glad to hear that we achieved your expectations. We really believe in attention to detail and authentic guest service. Thank you again and we hope to have the opportunity to serve you in... More 

North Charleston, South Carolina
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

My fiancé and I lived here for about one month due to his job. They gave us a discount for staying so long and worked out a great rate. It was nice to feel like they wanted our business. We have a small dog and cat so it was such a relief to find out they were pet friendly. We... More 

Was this review helpful? Yes 2
Shannon V, Manager at Candlewood Suites Abilene, responded to this review

Great guests deserve a great welcome! We look forward to seeing you in the future! More 

ORLANDO
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 13, 2014

This review is for the gracious customer service that Devang the General Manager provided. He immediately assisted me with a last minute, due to bad weather, accommodation. It was clear that he went above and beyond with booking me a room at his sold out property. Upon arriving the team was professional and the place was well maintained. Additionally, their... More 

Was this review helpful? Yes 4
Shannon V, Manager at Candlewood Suites Abilene, responded to this review

Thanks for staying with us and thank you for telling everyone about your decision to book here! We look forward to seeing you soon! More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Family-friendly hotel and staff. Rooms are almost sound proof, I never heard other guests. Large, very clean, you would think that you are the first person to use the room. Best hotel experience I have ever had. I would never stay any where else.

Was this review helpful? Yes 4
Shannon V, Manager at Candlewood Suites Abilene, responded to this review

Thanks for staying with us and thank you for telling everyone about your decision to book here! We look forward to seeing you soon! More 

The Villages, Florida
Level Contributor
226 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed 3/28. We've found Candlewood Suites to be hit or miss with some better than others. This was a very good one. Plenty of free parking and a friendly, efficient check in by the desk clerk who seemed to take pride in their hotel. Room was clean, comfortable and well maintained. Full size appliances, good furniture and work space were... More 

Was this review helpful? Yes 3
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