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Residence Inn Marriott Abilene

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1641 Musgrave Blvd, Abilene, TX 79606
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Best prices for: 1 room 1 guest
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Residence Inn Marriott Abilene
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Residence Inn Marriott Abilene
Residence Inn Marriott Abilene
Residence Inn Marriott Abilene
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228 reviews from our community

Traveler rating
    161
    56
    5
    2
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Zurich, Switzerland
Top Contributor
159 reviews 159 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night during a trip around Texas. We were surprised about the nice interior of the room. A big room, well decorated with nice pictures an the wall. Clean and with a very good bed. Much more than what we expected given the relative low rate. The hotel is a bit outside of the city and... More 

Was this review helpful? Yes
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you so much for taking time to leave us feedback on your recent stay. I am pleased we exceeded your expectations of the hotel. We hope to welcome you back in the near future. More 

Kansas
Top Contributor
119 reviews 119 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely facility, nice staff, very clean and quiet. Breakfast was fine, although seating was a little crowded. The only problem with this facility is getting to it. You have to approach from a different direction due to a one way street. The rooms were great and we enjoyed our stay.

Was this review helpful? Yes
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to complete a wonderful review of Residene Inn Abilene. I am happy you gave us the oppurtunity to accomodate you and you enjoyed your stay. We hope to see you back when travels bring you to the area. More 

Lincoln, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and our rooms/suites have always been very clean, and very comfortable. The staff has always been very friendly, helpful and organized. . The hotel breakfast is very good, enough options for those who need to eat gluten free. The coffee is good. The pool area is very pretty. We love sitting out there. This... More 

Was this review helpful? Yes 1
Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

We are excited to hear that you enjoyed your stay at the Residence Inn Abilene! Thank you for taking time out your busy schedule to comment on your stay and let us know how we are doing. We enjoyed serving you during your stay and look forward to seeing you again in the future. Thank you, Elissia Jamison General Manager... More 

Sonora, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check-in was easy. The clerk was friendly. This was the first time we had stayed at a smaller, newer Residence Inn. The room (#404 facing west) was perfect. We loved the comfortable bed, new style chaise sleeper sofa and the computer chair.

Was this review helpful? Yes 1
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to share your recent experience about our hotel. We truly appreciate your feedback and look forward to having you back in the future when you visit Abilene. More 

Des Moines, Iowa
Top Contributor
119 reviews 119 reviews
42 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked two rooms for one night with family. Very difficult to enter this place due to the "loops" type of roadways Texas is famous for. You have to drive past the hotel a mile then do a loop which is essentially a big u turn around I-20. Basically, the property is extremely hard to get to. No ice bucket in... More 

Was this review helpful? Yes 2
Beth M, PM Supervisor at Residence Inn Marriott Abilene, responded to this review

Dear M J, I'm sorry you had a difficult time getting to the hotel. With the changes made to the local access roads from two-way to one-way, it certainly can be a challenge to reach your destination. Our rooms all have full size refrigerators with ice makers. They are turned off and emptied between guests. Newly arriving guests have the... More 

Columbia, Missouri
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Was in town for business for 3 weeks. The hotel provided a very adequate stay for my needs. Close to a Walmart and fast food options. Spacious well maintained rooms, staff was very friendly. Dinning very well done. Food options were good and all were tasty.

Was this review helpful? Yes 1
Summer B, Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to share your recent experience. Our hotel's rooms are 50% larger than the average room to accomodate long term stays such as yours. We pride ourselves on the service we provide to each guest. We truly appreciate your feedback and welcome you back in the future. More 

San Diego
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 14, 2015

We stayed here while on a college visit. The room was super clean & the staff was really helpful. Only negative I can think of is it seemed like they were in the process of updating their comforters and pillows (I think) while we were there so there were like 800 boxes in the hallways near the elevators and we... More 

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Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

I would like to take this opportunity to thank you for your TripAdvisor review. We are delighted that you enjoyed your stay at the Residence Inn Abilene! Our number one priority is guest service. We take great pride in our hotel and will use your review to improve! Please come back when you are in the Abilene area, we look... More 

Albuquerque, New Mexico
Top Contributor
179 reviews 179 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed March 21, 2015

The place was full, insufficient parking due to the number of trailers using three or four spaces. When asking check in person what could I do, the reply was: " I don't know what to tell you". Ended up in the mud field. Check in person was the most ill-tempered Marriott employee. No welcome, no how are you tonight. Facility... More 

Was this review helpful? Yes 1
Summer B, Manager at Residence Inn Marriott Abilene, responded to this review

We appreciate you taking the time to write a comment from your recent stay. Thank you for your continued loyalty to Marriott. The service we provided you is unacceptable. Please be assured the issues you have addressed have been my priority. I apologize for the inconvenience of the front desk agent's response to limited parking and her attitude. We hope... More 

Nacogdoches, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2015

The rooms here were good but not fancy but had plenty of room for the kids with a sleeper sofa. The cleanliness of the room was excellent with the housekeepers coming timely and cleaning thoroughly. However, they did not replace shampoo or conditioner. The hotel had the Sprout network and that was a plus for the kids. The king size... More 

Was this review helpful? Yes
Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

I really appreciate you taking the time to tell us about your stay. Our number one priority is to focus on our guest services! I am happy to hear that you enjoyed most of your stay. We take all our guest concerns seriously and will improve the areas that are needed. We hope when you are back in the Abilene... More 

texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

My husband stayed here during a famiy illness and death. So, he really could have used the nice, clean room and staff attentiveness we usually experience. Several days he returned from the hospital around 5:00 pm and found the room had NOT been cleaned. One day, the room was never cleaned. The chest of drawers was broken. It tilted forward... More 

Was this review helpful? Yes
Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

I first like to apologize for the inconvenience you encountered during your stay. We value all our guests and guest services is our number one priority! I like the opportunity to speak with the guest in more detail about his stay and would like another opportunity to serve you. Please at your convenience, contact me; I look forward to speaking... More 

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