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Residence Inn Marriott Abilene

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1641 Musgrave Blvd, Abilene, TX 79606
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Residence Inn Marriott Abilene
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231 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Arlington, Texas
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me begin by giving a warning to parents and people who may have trouble staying stable - the bottom of the pool is smooth and has no traction, making it very difficult to keep your footing, especially when the pool begins dip to the deep end. The outside and common areas of the hotel are what you might expect... More 

Was this review helpful? Yes
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

I appreciate you taking the time to notify us of the areas we need improvement. Please accept my sincere apology for the cleanliness and maintenance issues you incountered. I would like to further discuss your experiences during your stay. Please contact me at your earliest convenience. Sincerely, Summer Bramlet Assistant General Manager Summer.Bramlet@marriott.com Residence Inn 1641 Musgrave Boulevard Abilene, TX... More 

Grafton, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel weekly for my job and I have to say I was so happy to be here. Made me feel at home with the large rooms and kitchenette, staff were extremely friendly and went above and beyond their duty to help in a variety of ways. I really appreciated being able to stay in and work without feeling like... More 

Was this review helpful? Yes
Beth M, PM Supervisor at Residence Inn Marriott Abilene, responded to this review

Dear Tauna D, Thank you for taking the time to review our hotel on TripAdvisor. We truly appreciate your feedback. I'm thrilled that your experience was such a positive one. Thank you also for recommending us to your employer! I will share your review with the hotel staff. Knowing that we made a positive impact on our guests truly does... More 

Santa Fe
Level Contributor
156 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel on the periphery by the airport. You will need to drive to any restaurant. It is in a quiet location away from downtown area. Staff were very friendly. Typical Residence Inn. It would be nice to have handles or some type of grabber on the drawers and cabinets so you wouldn't have to pinch your fingers to open them.... More 

Was this review helpful? Yes
Beth M, PM Supervisor at Residence Inn Marriott Abilene, responded to this review

Dear KarumbaSantaFe, Thank you for taking the time to review your stay with us on TripAdvisor. I appreciate your feedback about our location and advise to future guests in regards to our local restaurants not being within walking distance (the exception being Wendy's across the street). Thank you for the advise about the lack of handles on the cabinets and... More 

Zurich, Switzerland
Level Contributor
159 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed here for one night during a trip around Texas. We were surprised about the nice interior of the room. A big room, well decorated with nice pictures an the wall. Clean and with a very good bed. Much more than what we expected given the relative low rate. The hotel is a bit outside of the city and... More 

Was this review helpful? Yes
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you so much for taking time to leave us feedback on your recent stay. I am pleased we exceeded your expectations of the hotel. We hope to welcome you back in the near future. More 

Kansas
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 19, 2015

This is a lovely facility, nice staff, very clean and quiet. Breakfast was fine, although seating was a little crowded. The only problem with this facility is getting to it. You have to approach from a different direction due to a one way street. The rooms were great and we enjoyed our stay.

Was this review helpful? Yes
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to complete a wonderful review of Residene Inn Abilene. I am happy you gave us the oppurtunity to accomodate you and you enjoyed your stay. We hope to see you back when travels bring you to the area. More 

Lincoln, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 11, 2015

We have stayed here several times and our rooms/suites have always been very clean, and very comfortable. The staff has always been very friendly, helpful and organized. . The hotel breakfast is very good, enough options for those who need to eat gluten free. The coffee is good. The pool area is very pretty. We love sitting out there. This... More 

Was this review helpful? Yes 1
Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

We are excited to hear that you enjoyed your stay at the Residence Inn Abilene! Thank you for taking time out your busy schedule to comment on your stay and let us know how we are doing. We enjoyed serving you during your stay and look forward to seeing you again in the future. Thank you, Elissia Jamison General Manager... More 

Sonora, Texas
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 4, 2015

Check-in was easy. The clerk was friendly. This was the first time we had stayed at a smaller, newer Residence Inn. The room (#404 facing west) was perfect. We loved the comfortable bed, new style chaise sleeper sofa and the computer chair.

Was this review helpful? Yes 1
Summer B, Assistant General Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to share your recent experience about our hotel. We truly appreciate your feedback and look forward to having you back in the future when you visit Abilene. More 

Des Moines, Iowa
Level Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed May 2, 2015

Booked two rooms for one night with family. Very difficult to enter this place due to the "loops" type of roadways Texas is famous for. You have to drive past the hotel a mile then do a loop which is essentially a big u turn around I-20. Basically, the property is extremely hard to get to. No ice bucket in... More 

Was this review helpful? Yes 2
Beth M, PM Supervisor at Residence Inn Marriott Abilene, responded to this review

Dear M J, I'm sorry you had a difficult time getting to the hotel. With the changes made to the local access roads from two-way to one-way, it certainly can be a challenge to reach your destination. Our rooms all have full size refrigerators with ice makers. They are turned off and emptied between guests. Newly arriving guests have the... More 

Columbia, Missouri
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Was in town for business for 3 weeks. The hotel provided a very adequate stay for my needs. Close to a Walmart and fast food options. Spacious well maintained rooms, staff was very friendly. Dinning very well done. Food options were good and all were tasty.

Was this review helpful? Yes 1
Summer B, Manager at Residence Inn Marriott Abilene, responded to this review

Thank you for taking the time to share your recent experience. Our hotel's rooms are 50% larger than the average room to accomodate long term stays such as yours. We pride ourselves on the service we provide to each guest. We truly appreciate your feedback and welcome you back in the future. More 

San Diego
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 14, 2015

We stayed here while on a college visit. The room was super clean & the staff was really helpful. Only negative I can think of is it seemed like they were in the process of updating their comforters and pillows (I think) while we were there so there were like 800 boxes in the hallways near the elevators and we... More 

Was this review helpful? Yes
Elissia J, General Manager at Residence Inn Marriott Abilene, responded to this review

I would like to take this opportunity to thank you for your TripAdvisor review. We are delighted that you enjoyed your stay at the Residence Inn Abilene! Our number one priority is guest service. We take great pride in our hotel and will use your review to improve! Please come back when you are in the Abilene area, we look... More 

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