We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 36 Abilene hotels

Hilton Garden Inn Abilene

3.0 of 5 Hotel   |   4449 Ridgemont Dr, Abilene, TX 79606
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
Book Now and Save
Save Saved
You added Hilton Garden Inn Abilene to your Saves list
Hilton Garden Inn Abilene
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #15 of 36 hotels in Abilene
A recent review
3 of 5 stars reviewed 3 days ago
Micheal M Abilene, United States
  • Overview
  • Reviews (158)
  • Photos (29)
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

158 people have reviewed this hotel

Traveler rating
    66
    41
    21
    15
    15
See reviews for
42
22
9
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Abilene, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel while my home was being cleaned up after a major sewage back up occurred during a major rain event. Funny thing is that the sewer backed up in the hotel also!! The day before there was no hot water. Although there was remodeling work being performed on the hotel during my stay. It would seem... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abilene, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Abilene was full that week-end, with a number of large events going on. Despite the late reservation, HGI managed to set us up with one of their PUR suites, (necessary for kids with asthma.) The pool and gym were well-kept and the lobby was a very nice touch. The breakfast was excellent, and we found something for our very picky... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ft Worth TX
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Road trip night out from Fort Worth. While the staff here were very nice & friendly, there was a problem. The hot water had been turned off at 1 pm, and when we checked in about 3, we were not informed. When I went to take a shower, there was no hot water. I called down to desk to ask,... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are sorry there was a problem with the hot water during your stay but are glad it go fixed in time for your evening. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town. More

Tyler, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a good experience at this hotel. Only one small problem--Light bulb at bedside had burned out. Man came immediately and replaced it. I wanted more coffee packs, and he brought more immediately. Good service at a busy place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you had such a good experience here at the Hilton Garden Inn Abilene. Thank you for such a nice review. More

Tulsa, Oklahoma
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just finished three weeks at this hotel, and it was a really nice stay. The front desk staff are quite helpful, and the lounge staff - both service and kitchen - are wonderful. Housekeeping does an excellent job, though for the life of me I don't understand why they open the drapes during the Texas summer! I was in... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We always enjoy hearing from our guests! We are happy to have provided you with an excellent 3 week stay here at the Hilton Garden Inn Abilene. Thank you for posting such a pleasant review. More

Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Conveniently located near the Regional airport, mall and dining places. Hotel is clean. I like to keep my room warm, but the A/C kept running every few minutes even with thermostat configured to high 70's (minor issue). Friendly staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are happy to have been able to give you an enjoyable stay here at the Hilton Garden Inn Abilene. Thank you for your nice review and we hope to be seeing you again soon. More

ADDISON TEXAS, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Had no hot water when I was ready to take a shower both days that I was staying there. I reported this to the front desk and was told that maybe the room had not been used in a while and to just let the water run until it got hot. There was construction work going on and work materials... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to discuss the disappointment you experienced during your stay at our hotel last year. Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff members so our guests are not inconvenienced. No hot water is certainly a frustrating issue and... More

Midland, United States
1 review
5 of 5 stars Reviewed June 16, 2014

The hotel was excellent. It is clean and organized. The beds and pillows are so comfortable they help you fall asleep quickly. :) The staff is very accomidating and helpful. I had a great stay for 3 days. The pool is indoors and althoug I did not get to use it, it's nice to be indoors away from the hot... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for saying our hotel is excellent. We hope to be seeing you again here at the Hilton Garden Inn Abilene soon. Thank you for such a nice review. More

Lubbock
2 reviews
4 of 5 stars Reviewed June 15, 2014

Room clean. Bathroom as well. Staff when arriving at the hotel, and during the stay, wonderful. The person I booked the reservation with could have had more manners and been less arrogant. Overall the Hilton stay was a good value and comfortable and clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad to read you think our staff is wonderful and will be looking into the problem with the booking. Thank you for taking the time to review our hotel and for your business. More

1 review
1 of 5 stars Reviewed June 6, 2014

Very disappointed in this hotel. Traveling with two small children called earlier in the day to request a crib so I would not have to take the pack n play and was told there would be a crib. We arrive 11 p.m. tired and ready to go to bed and told they have no more cribs. Get to our room... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the service and your rooms were not up to your expecations. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Abilene, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Abilene? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Priceline, Booking.com, Tingo, Hilton Hotels, Cheap Tickets, BookingOdigeoWL, HotelsClick, Agoda and Venere so you can book your Hilton Garden Inn Abilene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Abilene Hotel Abilene

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Bathroom (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Abilene
Hotel Class
Official Description (provided by the hotel)
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 
Number of rooms
123

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer