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All 36 Abilene hotels

Hilton Garden Inn Abilene

3.0 of 5 Hotel   |   4449 Ridgemont Dr, Abilene, TX 79606
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Ranked #15 of 36 Hotels in Abilene
A recent review
5 of 5 stars reviewed 2 weeks ago
Waldemar B Dallas, United States
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167 reviews from our community

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    21
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44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What a nice little hotel! I have been here on numerous occasions and the stay is always very smooth. The staff is very friendly and accommodating. They have a nice bar and restaurant. Hard to beat for the price. Exceeds expectations.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for being a return guest and we are happy to have been able to exceed your expectations on your stays here at the Hilton Garden Inn Abilene. We hope to see you again soon. More

Kyle, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am a business traveler and have stayed at this property on many occasions. This hotel is upscale has a front desk staff second to none. On a recent stay, I completed my business in town early, and proceeded to checkout. Consequently, I accidently left my laptop computer and I-pad in my room. Once I arrived home, I noticed my... More

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are happy to have been able to get your things back to you and we will be sure to let Heather know your great praise of here. Thank you for such a good review and we hope to see you again soon. More

Odenton, Maryland
Top Contributor
72 reviews 72 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Centrally located to everything you will need to see in Abilene. Right off I-20 and plenty of places to eat with in 5 mins. Clean spacious rooms and soft beds. Good staff who do what they can to make your stay god. Great stay and look forward to coming back again

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are happy to read you will be coming back and that you had such a great stay here at the Hilton Garden Inn Abilene. Thank you for such a nice review. More

Rockwall
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not your usual Hilton stay. We were very disappointed. Dirty glasses left outside our room as we approached our room. Maid service obviously disregarded the glass. I notified hotel manager and they said we should have notified them about it. It's not my job to notify management of these types of issues, maybe if I stayed at a cheap hotel... More

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance... More

Abilene, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The area in which the hotel is located is safe and quiet. They have enough amenities for me; lounge, breakfast, free internet for 1 day. The only thing I didn't like was that there was no free breakfast. They offer a full kitchen breakfast for $8 which I guess isn't bad.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are happy you think our hotel the Hilton Garden Inn Abilene is quiet and pleasant. Your review and your business are appreciated. More

Ochlocknee, United States
2 reviews
5 of 5 stars Reviewed August 23, 2014

Other than discovering 25-30 tiny dead black beetles in our room that had been under a chair we moved to make eating a little more convenient, our stay was fantastic! We were so tired when we got arrived (family emergency) that we did not report this small issue. Housekeeping got rid of them the next day and all was well!... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We hope your family emergency turned our ok and are pleased we were able to fix any problems you encountered during your stay. Thank you for such a nice review of our hotel and we hope to see you again under happier times. More

San Antonio, United States
1 review
1 of 5 stars Reviewed August 18, 2014

My family and I made a quick reservation so we could be in town for a funeral. When I arrived they had my reservation wrong and then didn't have any rooms available for us on the night we needed to stay. They did not help or offer to help find a room at another hotel. We got no kind of... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Altus, Oklahoma
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 15, 2014

I recently had to bo to Abilene for business and stayed in this hotel. The room I was in had two queen beds, television, desk, chair, small ottoman, and aread with microwave, coffee machine and refrigerator. Now, the PROS about the room, it was very clean,spacious and plenty of outlets for my phone charger and laptop. Breakfast was delicious. You... More

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KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More

Farmersville, Texas
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 9, 2014

This is a great hotel. The facility is newer and very well maintained, the staff was extremely polite! Rooms are clean and spacious enough. Each day, water and snacks are provided in the afternoons and there's a wide variety of breakfast options for a reasonable price. The bar area is a plus as well. I recommend this location to anyone... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for saying so many nice things about our hotel the Hilton Garden Inn Abilene. Your review and your business are appreciated. More

Abilene, United States
1 review
3 of 5 stars Reviewed July 22, 2014

I stayed at this hotel while my home was being cleaned up after a major sewage back up occurred during a major rain event. Funny thing is that the sewer backed up in the hotel also!! The day before there was no hot water. Although there was remodeling work being performed on the hotel during my stay. It would seem... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are sorry to read about the sewage problem during the storm that made you stay less the enjoyable. We take all feedback seriously, and sincerely regret that we did not meet your expectations. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us again. More

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Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
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Also Known As:
Hilton Garden Inn Abilene Hotel Abilene

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