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Hilton Garden Inn Abilene

#13 of 38 Hotels in Abilene
Certificate of Excellence
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4449 Ridgemont Dr, Abilene, TX 79606
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1 room 1 adult
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Hilton Garden Inn Abilene
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277 Reviews from our TripAdvisor Community

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newport coast, CA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I expected this to be a bare bones, cheap hotel chain. However, it was really nice. The staff was incredible, the amenities were nice, the room was pretty and comfortable, the breakfast was amazing. I used the gym and it was nice as well with tv's on all of the cardio equipment. There was a nice fire pit outside for... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank sej31
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad we were able to give you and your friend such a good experience. Thank you for your good review of our hotel the Hilton Garden Inn Abilene and we hope you get to return again soon. More 

Quinlan, TX, United States
Level Contributor
7 reviews
3 of 5 stars Reviewed 1 week ago

Usually love this place in the winter. Indoor pool. Saturday morning was great, Sunday morning not so much. Terrible waitress at breakfast, pool was out of towels had glass bottles and glasses sitting on tables.

Helpful?
Thank Tommy T
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for returning to stay with us. Please know your comments are taken very seriously and will be acted upon immediately. Thank you very much for your business and I do hope that next time you are in town, you stay with us again. More 

Cozad, Nebraska
2 reviews
5 of 5 stars Reviewed 1 week ago

Was great to be able to be within walking distance of great places to eat..fast food or nice dining and shopping. Plus the hotel was great and so was the staff. Everything from the room to the halls was clean. Pool and hot tub were in great working order.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laurie L
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

It is nice to know you enjoyed our location and we would like to thank you for your great review of our hotel the Hilton Garden Inn Abilene. Please return again soon. More 

Nashville, Tennessee
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I come to Abilene every January to work for the West Texas Rehab Telethon. In years past we have stayed at other hotels. The Hilton Garden Inn by far is the most wonderful change. I've stayed here 3 times now and have given them a great review every time. Overall, nothing has changed for me as the accommodations really hasn't... More 

Helpful?
Thank Kingy026
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We will be sure to let our employees know that they make your stay an enjoyable one. From all of us here at the Hilton Garden Inn Abilene, we look forward to your next visit. Thank you for your good review. More 

Dallas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It's probably the best option in Abilene as there are currently no 4 or 5 star hotels here. I had an issue with my room not being what I booked and Shane at the front desk bent over backwards to make certain I was satisfied with the available options to rectify it. In my opinion, it's not the problem (... More 

Helpful?
Thank familytraveler1997
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to let others know how much you enjoyed your stay here with us. We hope you return the next time you are in our area. More 

Williamsburg, United States
1 review
3 of 5 stars Reviewed January 5, 2016

I have stayed at this hotel at least six times over the last three years, but the last two stays hot water has been an issue. On one stay I had an early flight and had to take a cold shower at 4:00 AM. Front desk clerk said they were not aware of any issues. My last stay I over... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mancill S
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments on our services and amenities as we constantly evolve to best meet and exceed our guests' expectations. We hope you will return to stay with us the next time you are in... More 

Champaign, IL, United States
1 review
3 of 5 stars Reviewed January 1, 2016

This would have been a very good experience had it not been for the noise level in the room. The heating system made a lot of noise. It was hard to sleep, it was late and we were to tired to complain at the time. We were already in bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Oliver C
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us is most appreciated and allows us to continually improve and are vitally important in helping... More 

Bryan, Texas
1 review
5 of 5 stars Reviewed December 23, 2015

We had to come to town for a family emergency...death in the family. I work for a hilton brand property and know what to expect from us. I want to say...Shane at the front desk, was amazing!! He really went above and beyond everything we expected..showed real concern for us during our stay. He is a shining example of a... More 

Helpful?
Thank LindaKFon
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Please accept our condolences on your loss. We here at the Hilton Garden Inn Abilene are glad to know we were able to help during this time. Your taking the time to write a good review is appreciated. Hopefully we will see you again under better circumstances. More 

Abilene, United States
1 review
5 of 5 stars Reviewed December 21, 2015

The staff throughout my stay were helpful and professional. The rooms were clean and comfortable. The laundry room was well maintained. The location was prime. It was so much to do in the area. I recommend this Hilton Garden Inn to family and friends.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph T
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We appreciate your business and would like to thank you for your good review of our hotel the Hilton Garden Inn Abilene. We look forward to seeing you again the next time your have business in our area. More 

Trenton, United States
1 review
3 of 5 stars Reviewed December 15, 2015

Staff was great, but the hotel is getting very old, and rooms need updating. Most comparable offer free breakfast, so paying $9 each morning is a bit crazy. There are better places to stay in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary M
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More 

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