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All 36 Abilene hotels

Fairfield Inn & Suites Abilene

2.5 of 5 Hotel   |   3902 Turner Plaza Drive, Abilene, TX 79606
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56 people have reviewed this hotel

Traveler rating
    20
    15
    9
    5
    7
See reviews for
24
7
6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Woodstock, Illinois
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a one night stay on a family road trip, four people (2 adults, 2 children) stayed in a 2-Queen standard room. We originally reserved a king room with a sleeper and a roll away which was supposed to sleep all four of us. However, when we arrived we realized there was no room to use both the roll... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear LarryMux, Thank you so much for sharing your experience with the Fairfield Inn & Suites Abilene. The desk clerk that helped you is a great associate, and your comments made her day!! We look forward to your next stay. Kind regards, Tammy E. General Manager More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Linda at the front desk went out of her way to assist me with an online reservation for another family member using Marriott points. We realized we could not change the guest name and although she was very busy with in-house customers, she went out of her way to ensure that it was set up properly. She took my phone... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear N J, I really appreciate you taking the time to share your experience with the Fairfield Inn & Suites Abilene. Linda is a valuable associate, and she was very happy to see your comments. We hope to see you again soon. Warm thanks, Tammy E. General Manager More

Dallas, Texas
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 16, 2014

I enjoyed my stay at this Fairfield. The front desk staff was very kind and attentive. My room was on the fourth floor at the end of the hall...very private. I didn't leave my room until afternoon so I left a note to housekeeping thanking them for the privacy. Aimee wrote me a note to say I was most welcome... More

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USA
Top Contributor
174 reviews 174 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed February 12, 2014

I have traveled Monday thru Friday every week of the year since 2010 so you can imagine my experience in different hotels and here is my experience at this much needed to improve facility. First let me tell you the pros PROS: - Plenty of parking space - comfortable beds and clean restrooms - acceptable breakfast - 24 hrs front... More

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TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear Bryanmantezoni, Thank you for taking the time to leave us with your feedback. I'm so sorry to hear about the level of service you received while you were our guest. It is our mission to impress our guests, and it sounds like we really let you down. I have already addressed this behavior with my staff and can assure... More

Fort Stockton, Texas
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 18, 2014 via mobile

We arrived late around 10pm. There was a cheerleading convention in town. Teenagers were hanging out in the lobby. The front desk clerk was polite. Our room was clean but small. Unfortunately we had to book a one bed room because all rooms in town were booked. But even for a one bed it was small. It was furnished nicely... More

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TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear Tandbivi, Thank you for your valuable feedback. I want to apologize to you for the negative experience you had at our hotel. Guest satisfaction is very important to us, and I'm very sorry that we were unable to offer you a comfortable stay. I hope that if you should find yourself back in the area, that you might allow... More

Houston, Texas
1 review
1 of 5 stars Reviewed December 28, 2013 via mobile

My wife and I attempted to stay here for one night while traveling during the Christmas holiday. Our stay was cut short when my wife was bitten by bed bugs about midnight. When we turned on the lights, we found about a dozen of them. We asked for a refund and immediately switched hotels. Had the bed bug incident not... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear Tss55, Thank you for your review. Please accept my sincerest apologies for the negative experience you had at my hotel. I can assure you guest satisfaction is of the utmost importance to us, and we take hotel hygiene and cleanliness very seriously. I wanted to thank you for letting me know that my staff gave you a full refund... More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

The hotel staff were very pleasant and helpful. We checked in at 1:00am without reservations, but that was no problem. We were in our room within 10 minutes. Breakfast was perfect: scrambled eggs, waffles, fresh juices, sausage, oatmeal, cereal, bagels, muffins, etc. Better than other Marriott breakfasts that we've had. The room was clean and quiet and comfortable. And we... More

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Longview, TX
2 reviews
5 of 5 stars Reviewed November 22, 2013

Our mixed doubles tennis team stayed here while in Abilene for a USTA tournament. We were very impressed with the staff. They were very helpful and friendly. The rooms were clean. It is not a fancy place but the prices were good and the beds were very comfortable. It is a little difficult to find but it seemed everything was... More

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Tullahoma, Tennessee
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2013

This was like an oasis in the desert. The hotel was clean, neat, quiet, and the staff was extremely personable and helpful. A very pleasant overnight stop on a long trip. We will definitely stay here again

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Florida, USA
Top Contributor
66 reviews 66 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 17, 2013

I stayed here for one night while driving across the country. This hotel was in an area of hotels, all in a row. I would say people who are unfamiliar with the area, it would be a little difficult to find a restaurant. Overall, the room was adequate and gave me a decent place to stay for one night.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Abilene, responded to this review

Dear JoAnne M, Thank you for taking the time to review your recent stay at the Fairfield Inn & Suites Abilene. Please accept my apology that we did not exceed your expectations while you were our guest. It is our goal to impress every guest, and I'm sorry we did not accomplish that. I hope you will give us another... More

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Additional Information about Fairfield Inn & Suites Abilene

Also Known As:
Fairfield Inn Abilene
Fairfield Abilene
Abilene Fairfield
Abilene Fairfield Inn
Address: 3902 Turner Plaza Drive, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Abilene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Abilene 2.5*
Official Description (provided by the hotel):
Experience new again, in our completely renovated Fairfield Inn & Suites while treating yourself to Abilene's finest in Texas style hospitality. We cater to the corporate business traveler with free wireless internet access throughout the hotel, large spacious in-room work areas, on-site workout facility and business center. We also welcome our pleasure seeking guests, offering a heated indoor pool and hot tub. We are centrally located in the heart of Abilene's commercial district. ... more   less 
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