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Courtyard by Marriott Abilene

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4350 Ridgemont Drive, Abilene, TX 79606
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1 room 1 guest
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Courtyard by Marriott Abilene
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126 Reviews from our TripAdvisor Community

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Traveler rating
    82
    31
    8
    3
    2
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23
17
3
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Shamrock, Texas
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I noticed the hotel proudly displayed their "certificate of excellence" awards at every entrance. It soon became obvious that they truly earned it. The ladies at the front desk could not have been more friendly or helpful. All of the staff we passed in the hall were always friendly and smiling. This makes one feel at home. The cleanliness, comfort... More 

Was this review helpful? Yes
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here in a suite. It was alright. I don't think it was worth the extra money. The toilet looked kinda nasty on the inside, maybe they forgot to clean the inner part? Nasty stain on the carpet next to the bed. Walls were also a little dirty, but it was a quiet place to stay,... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Valued Guest, Thank you so much for your feedback regarding your recent stay. We want to apologize for the experience you had while staying at our property. We will be sure to follow-up with our housekeepers to be sure they do not miss anything while cleaning the rooms. Upholding our commitment to provide a memorable experience with exceptional service,... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Abilene several times within the past few months and each time we have stayed at different hotels. I would have to say that this hotel has been the most well kept and nicest that we have seen thus far. The beds not only looked clean but smelled sterile. Lots of room, and the desk actually separated... More 

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Richmond, Virginia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel based on Trip Advisor reviews and I'm glad I did. The staff was very friendly and helpful. The room was clean and quiet. The beds were comfortable and everything in the room in working order. The outside area around the pool was my favorite, great for an early morning breakfast before the weather got too hot!... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Guest, Thank you so much for taking some time to write a review for us on TripAdvisor. We are so happy that you enjoyed your stay with us! We hope that the next time your travels bring you back to Abilene that you choose to stay with us again. If there is anything we can do for you, please... More 

Colorado Springs, Colorado
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are two things I don't want in my hotel room, cigarettes and dogs. I usually don't have to worry about Courtyard hotels. I chose this hotel base on location and its high rating. This one was disappointing. The first and worst problem was the room. It smelled like stale cigarettes covered up with paint or air freshener. The carpet... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Guest, Thank you for taking the time to write a review for us on TripAdvisor. We understand that some guests do not like to stay in hotels that allow pets. We do have to allow service dogs to accompany their owners when they choose to stay with us. Please be assured that each time a dog stays in one... More 

Lubbock, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is an excellent choice if balancing quality and affordability. While the room, bathroom, fitness center and pool are all on the smaller side, they are clean and more than adequate for a short stay. We especially appreciated the mini fridge and microwave. Location is great--convenient to shopping and restaurants. We stayed on the second floor and noise was... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Guest, Thank you so much for taking some time to write a review for us on TripAdvisor. We are thrilled that you enjoyed your stay with us and we look forward to seeing you around the hotel again the next time your travels bring you to Abilene. If there is anything I can do for you in the future,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

My daughter and I stayed stayed 6 nights in mid March 2015. We arrived late on a Sunday and the Courtyard was full. Check-in was very quick. Our 2 rooms were on the 3rd floor. Elevators are convenient. The rooms were spacious, comfortable and very, very clean. Almost everything you could ask for is provided, extra pillows and blankets, a... More 

Was this review helpful? Yes 1
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Guest, Thank you so much for taking the time to write us a review on TripAdvisor. We are thrilled that you enjoyed your stay with Courtyard Abilene. We hope to see you and your family again the next time your travels bring you to Abilene. More 

Glasgow, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2015

Stayed here for four nights the hotel is clean comfortable and close to near by bars and restaurants, a supermarket is also by selling all your usually needs plus some treats also has in store Starbucks. Has an Outdoor pool only complaint is that there are trees at the pools that attract birds and there droppings are not hosed off... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Thank you for taking the time to write a review for us on TripAdvisor. We are thrilled that you enjoyed your stay with us! I will pass your feedback along to our maintenance department and we will do a better job of regularly hosing off the back courtyard/pool area. I agree, it is very important to keep that back space... More 

Forney, Texas
Level Contributor
150 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 1, 2015

Check in was fast and friendly. Hotel was fairly quite, you could hear room doors slamming shut. Two people in the room and staff had only left one single serve coffee pod in the room. Had to go to the lobby to find out that this hotel doesn't even have complimentary coffee, you have to buy Starbucks. Went to get... More 

Was this review helpful? Yes
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Valued Guest, Thank you so much for your feedback regarding your recent stay. We want to apologize for the experience you had while staying at our property. We will be sure to follow-up with the amount of coffee that is left in the guest rooms as well and correct the problem. Upholding our commitment to provide a memorable experience... More 

Lubbock, Texas
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 25, 2015

I would like to start this review with a traveler tip for rookies: please don't let the door to your room slam. And if you use the security bar to prop open the door so that others may come and go, this is especially important. It will make all the difference to the rooms near you. I have stayed in... More 

Was this review helpful? Yes 1
CY-Abilene, Manager at Courtyard by Marriott Abilene, responded to this review

Dear Guest, Thank you for taking the time to write us a review on TripAdvisor. We are pleased that overall your stay was comfortable and enjoyable. Please accept our apologies for the poorly functioning AC in your room. We have had a few of the ACs in our rooms start to go out this summer. We have purchased several new... More 

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