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Holiday Inn Express & Suites Nashville Southeast - Antioch

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201 Crossings Pl, Antioch, TN 37013 (Formerly Holiday Inn Express & Suites)
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Holiday Inn Express & Suites Nashville Southeast - Antioch
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146 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Horrible experience! Don't recommend it at all, I've always stayed in this hotel chain but now this experience has ruined it for me and my business trips Managers, customer service, and the hidden charges for everything! There was one young man at night that was very nice but he's probably one of good things there, but if you don't like... More 

Helpful?
Thank Emily R
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Please accept my sincere apologies for whatever issue you experienced at our hotel. Though you never actually mentioned what the issue was, we don't have any hidden charges. The only items we charge for are for items purchased in our Sundry Shoppe, long distance phone calls and room & tax. We offer complimentary parking, breakfast, and local phone calls. If... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I have to say that the Holiday Inn Express in Antioch was super clean and totally remodeled in a sleek modern style. Bathrooms excellent and sparkling! The gals at the desk, Diamond & Sarah, were helpful in suggesting a great steak place and went above and beyond in taking care of us. We would stay there again. Breakfast was excellent... More 

Helpful?
Thank VDB555
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

We appreciate the rave review of our hotel and for the recognition of two of our amazing front desk associates. Diamond and C'Sarah are truly awesome and I am glad that they were able to suggest a great dining location for you. We look forward to welcoming you back when your travels bring you back our way. More 

Bessemer, Alabama
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at this hotel the décor was lovely. The only down side was there was not a couch in the room and the chase chair was uncomfortable. It was pretty but not a place to sit and watch television. The breakfast was not good. The turkey sausage was cool not held at 135 degrees as required by... More 

Helpful?
Thank Vicky B
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

We appreciate your candid comments on our hotel and for taking the time to share your experience. We have discussed your concerns on breakfast since all the food should be maintained at the proper temperatures. Please consider us again when your travel plans bring you back to Nashville. More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I checked into this property sort of last minute. We actually had reservations for another property but we were tired and decided to call it a day. This property was close to the highway and the price was right. The gentleman who checked us in was prompt and courteous. Our room was spacious, clean, and modern. The... More 

Helpful?
Thank Jill C
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for completing a review from your recent visit to our hotel and we were glad to read that you enjoyed your accommodations. You bring up a good point, and though I doubt we can do anything about the shower controls, we will certainly look into it. We hope that you will include us again when you plan your... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a great place to stay. It's a pretty new, very clean building and when you walk around the property you just feel comfortable. The staff was helpful and friendly as we checked in.. And it's a good sign that our stay was so uneventful that we did not need to interact with them much at all. The kids loved... More 

Helpful?
Thank Chad R
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for this wonderful review and for sharing your family trip with us. We are thrilled to know that you found our hotel comfortable and that your kids enjoyed the indoor pool. We look forward to your return. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We was very impressed at our recent stay over New Years at Holiday Inn Express Antioch. It is located within 20 min of Opryland. My favorite part was the cleanliness of the rooms, and the fresh modern decor. The bed was comfy, and the heat kept the room comfortable with easy to adjust wall thermostat. The LED lights in the... More 

Helpful?
Thank Cindy K
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for sharing your enjoyable experience with us and for allowing us to be a part of your visit to Nashville. We were pleased that you loved our new facility, and appreciate the honest feedback on our breakfast offerings. We will continue to work to improve our breakfast food quality and look forward to another opportunity to welcome you... More 

Trussville, Alabama
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Attended Nashville Elite Winter camp nearby and found this hotel to be a good choice. Facility and furnishings appeared new. Air conditioner was noisy. Linen was rough. Drunks woke up the entire 3rd floor @3am. This hotel could have been a great choice if linens and air conditioning were addressed. I realize it is difficult to control drunks.

Helpful?
Thank cbrown9802
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Antioch for your recent visit to Nashville. We were happy that you found our accommodations to your liking, but were disappointed that the linen was not and that the A/C was noisy. We continually inspect the A/C units and always try to ensure the covers are put back on securely.... More 

savannah, ga
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 6, 2016

Train noise?! I couldn't believe we were awakened 6+ times through the night by a freight train nearly 150 feet from our facing window. Our 3yr twins were excited to see it roaring past before bedtime, but wow! Why on EARTH would they put a hotel next to a TRAIN? Let alone one that has a massive blaring horn that... More 

Helpful?
Thank frankyoualot
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Please accept my sincere apologies for the noise issues you experienced. During our renovation, we installed a second set of double-pane windows to help reduce the noise from the train tracks below. They have greatly reduced the noise issues and many guests have commented that they couldn't even hear if a train went by. As for the IHG Reward points,... More 

Travelers are raving about these Antioch hotels

Wheaton, Illinois
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 2, 2016

This was our second stay at this hotel. It is very well run by staff who are helpful and kind -- very customer service oriented. The location is well situated, very near Nashville. The property is well maintained, modern and clean. We will stay there again!

Helpful?
Thank Curt K
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for sharing your kind review of your recent visit to our hotel. We are proud of our new hotel and the staff are always welcoming. We look forward to seeing you again when you return to Nashville. More 

Arkansas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

Overall, the hotel is much like other Expresses. The hotel had arranged shuttle service to Downtown for $15 each round trip with Mike's shuttle service. We used it and it was great. So glad they did it. Sarah at the front desk was super helpful. Kids wanted to swim but we got there late and it was closed (9am if... More 

Helpful?
Thank Jus4kxs
Larry S, General Manager at Holiday Inn Express & Suites Nashville Southeast - Antioch, responded to this review

Thank you for sharing your New Year's Eve experience with us. We were glad to read that C'Sarah went above and beyond in reopening the pool so your kids could have a late swim. As for Housekeeping, your concerns were shared with the department so that we can do a much better job in servicing our rooms moving forward. We... More 

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