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Courtyard by Marriott Knoxville Airport Alcoa

#4 of 16 Hotels in Alcoa
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141 Furrow Way, Alcoa, TN 37701
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Courtyard by Marriott Knoxville Airport Alcoa
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Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
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148 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this Courtyard recently for my best friends wedding. The wedding was at Twin Cedar Farms, the hotel was close to the airport and offered a shuttle service for guests to the venue. The reversal dinner was catered by the hotel in a conference room. We were pleasantly surprised at how tasty the food was. The meal consisted... More 

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Seattle, Washington
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a good hotel if you want proximity to the airport. We stayed in Room 324 which was clean, had comfortable beds, and was quiet. The one big drawback was the room temperature - it was freezing. A man came up to look at the thermostat, but he couldn't do anything about it. So they sent up down comforters... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so much for your feedback from your recent stay. I apologize that the room was not comfortable and we have corrected this issue. We appreciate you taking the time to let us know about your visit with us and hope that you stay with us again when you are back in the Knoxville area! More 

Greenville
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 5 days. The hotel itself looks new and is hidden off the highway. I arrived at noon and requested a room opposite the airport side, which they provided. The room was very nice and spotlessly clean. The bed was comfortable and room had a fridge and microwave. Everything in the room worked. The TV was fine,... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We greatly appreciate your feedback from your 5 night stay with us! We will contact our television and internet providers to ensure that any issues are corrected, and I apologize for the internet running slow while you were our guest. I hope that you stay with us again the next time you are in the Alcoa/Knoxville area! More 

Alcoa, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon arriving at our hotel, I was impressed with the appealing decor and spacious rooms. The hotel and rooms are clean and fresh. The staff that maintain the rooms are particularly detailed which was obvious to me when I met Millie in the hallway, which was very important to me. She was very kind and helpful to me and made... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Its kind words like yours that keep us yearning to give the best stay as our guests! We feel that every interaction a guest has with our staff should be pleasant and friendly and I will share your feedback with our associates so they continue to give excellent service! More 

Houston, Texas
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night in June, passing through on a Harley trip to the Tail of the Dragon. The main reason we stayed here was the location was good for getting where we wanted to the morning we left. The room was good, very clean, bed was great, everything was fine with the room, internet was good. Couple of issues:... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you for staying with us on your recent visit to the Tail of the Dragon. As we do have a restaurant for a daily breakfast and dinner, breakfast can be added into the room rate to be included and I am very sorry for any confusion! We hope that you stay with us again the next time you come... More 

Port Orange, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We travel rather frequently and it's important that our hotel stays are exemplary. Nothing's worse than spending your hard earned money on vacation and having a horrible experience. I work hard, both physically and mentally. I have two young children and a wife who is not only frugal, but "picky"! (and I agree with her expectations.) To date, the Courtyard... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We are so very happy that you gave us a chance and that we exceeded your expectations! Its guests like your family that keep us striving to be the best, not only in Alcoa, but in the Courtyard and Marriott Brands. We hope to have you as our guests again when you are back in the area! More 

grand rapids, michigan
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the hotel has cozy marriott courtyard bedding that i love. no free breakfast but good prices in their market. the indoor pool was warm and clean. it was very enjoyable sitting outside in their inground hot tub in a garden. the garden also has a gazebo-very pretty! our room luckily had a refrigerator but some don't unless you ask. very... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so very much for your recent stay and kind words! The Gazebo is one of our favorite features and I am pleased that you had a great stay. (You can visit shopcourtyard.com to find our bedding on sale!) More 

Collinsville, Illinois
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleased with our stay here at the CY-Alcoa, TN. I made two calsl prior to checking in. Since it was a Airport Hotel wanted to make sure that Parking was free which it is Definitely FREE. Andrew assured me there was No Charge for Parking. My second call on my day of arrival to see if they... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

It's because of guests like you that push us to give the best customer service possible! We enjoyed having you with us and hope to see you back with us soon! More 

West Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I went there at the beginning of this month for a friend's wedding. I was not super excited because the pictures on the website didn't look so nice, but I always love the service at Courtyard Marriott's so we decided to stay. I'm so glad we did! Great central location to all sorts of activities and super close to the... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We live in a time when it can be hard to trust what is on the internet and we are so happy that you decided to stay with us! Our renovation is complete and we couldn't be happier that you had a great stay! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015

Hollie was excellent! We visited the Bistro the evening of our stay and Hollie went out or her way to take care of our every need. She was manning the Bistro alone still her service was impecable!!!!! Absolutely outstanding service!! Hollie definitely deserves to be recognized!

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Hollie is an absolute asset to our Bistro and in all aspects of our hotel. We are happy that you received wonderful service and enjoyed your stay! More 

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