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All 16 Alcoa hotels

Courtyard by Marriott Knoxville Airport Alcoa

3.0 of 5 Hotel   |   141 Furrow Way, Alcoa, TN 37701
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Ranked #4 of 16 Hotels in Alcoa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
S B Raleigh, North Carolina
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116 reviews from our community

Traveler rating
    55
    41
    10
    6
    4
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19
21
7
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
82 reviews 82 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived late and were staying at this place. There was no exterior lighting to help find it. It sits off the highway a little and is in a very dark area. We actually drove past it the first time. The room showed signs of wear and tear on the walls. Next to where the shower curtain rod attaches to... More

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you for taking the time to review our hotel. I am very disappointed that you did not enjoy your stay. We are currenlty in the midst of a new renovation but that does not excuse the state of your room. Any additional information as to why your stay was unpleasant is welcome if you'd like to contact me at... More

MOSCOW
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was arriving at 11PM and rather than drive an hour to my destination I decided to stay here in advance of my departure to make it easy. Front desk did not acknowledge my lifetime platinum status or offer bonus, greeting or gift. Had to go back to the front desk because I couldn't get the key to work... guy... More

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Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

I stay here for business, and it's a great place for a short stay. I like the Bistro, especially the personal TVs in the booths. Hollie T., the bartender, is fantastic! Very personable and helpful. Only problem is Hwy. 129; it's notoriously difficult to get on and off because there are no stoplights and heavy traffic.

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Coral Springs, FL
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed one night on a business trip. As a Marriott Platinum member, I see the spectrum of hotel properties. Although this is one of their more up to date locations, I found my bathroom floor dirty and in need of a deep cleaning. Same thing for the carpets, hallways and even the elevator. Very disappointed and not at all up... More

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you for taking the time to let us know how your stay was. I am very sorry to hear that the state of your room was unsatisfactory, we do pride ourselves on our wonderful housekeeping staff and to have a mediocre room is not something that we like to hear. Please feel free to contact me at the Courtyard... More

Iowa
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed four nights on business. Try and get a room that doesn’t face the highway and the airport, as the rotating airport beacon will flash across the window all night. Entrance and exit of the hotel is always a challenge, since it is on Alcoa Highway (of death). Non-stop traffic during the times you really care about. Don’t even think... More

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you for taking the time to let us know how your time with us was, we greatly appreciate you taking the time out of your day. I am happy to hear that you had a pleasant stay. Our Bistro is the new concept for the the Courtyard Brand for breakfast and dinner, everything is made fresh to order with... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 17, 2014

We just ended our 3-night stay at the Courtyard in Alcoa. I love this hotel! Our room was impeccably clean -- it was cleaner than most 4-star hotels. The room felt larger than normal even though it really wasn't. The beds and pillows were comfortable. The AC worked very well. The desk had wheels so it could be used as... More

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Chicago, Illinois, United States
1 review
4 of 5 stars Reviewed October 15, 2014

After a long and tiring trip to Knoxville from ORD, I still had a long night ahead of work. Marriot restaurant has just closed down for the night (I was 5 minutes too late). However, Hollie (one of the restaurant staff) was gracious enough to take an order for me and let me pick from the entire menu. She was... More

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Franklin, Tennessee
Top Contributor
51 reviews 51 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 14, 2014

My husband and I travel to the University of Tennessee football games in Knoxville and generally stay the weekend. We stayed at this hotel while attending a Sat. afternoon game. We had plans to come back to the hotel afterward and watch other SEC games, primarily on the SEC network. But, guess what? This hotel doesn't carry the network. For... More

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so much for your recent stay with us, Kim. We pride ourselves on being able to make our guests as happy as possible when with us and I am very sorry that we had let you down. We are actively working on bringing the SEC Network into our hotel, unfortunately we were not able to before the start... More

Olathe, Kansas
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

My daughter and I recently stayed at this location close to the airport to catch a morning flight back home. Our drive from a different location to the motel brought us in earlier in the morning than anticipated and I knew our room would not be available and planned on coming back later in the day to check in. However,... More

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1 review
5 of 5 stars Reviewed October 1, 2014

The hotel was like most others. Rooms clean, beds warm, etc. the thing that made my stay memorable was the kindness of the young woman Hollie T. who worked behind the bar in the lobby. Thanks Hollie, I would have missed a very important call if it wasn't for your help. The best!

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Additional Information about Courtyard by Marriott Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Knoxville Airport Alcoa 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Marriott
Alcoa Courtyard

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