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Courtyard by Marriott Knoxville Airport Alcoa

#4 of 16 Hotels in Alcoa
Certificate of Excellence
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141 Furrow Way, Alcoa, TN 37701
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Courtyard by Marriott Knoxville Airport Alcoa
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Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
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134 reviews from our community

Traveler rating
    63
    48
    11
    7
    5
See reviews for
23
23
8
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hollie and Candice were great! Provided great service and nicely prepared food. Very close and convenient to the airport (Alcoa Hwy is a bit challenging thought) I have stayed here before and really like the redecorating that has been done. Very nice place with friendly staff.

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you Debbie for staying with us again at our Courtyard; we love our new rooms and am so happy to hear that you had a great experience at our Bistro! We hope to see, and serve you, again soon! More 

Livonia, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

Hollie was great! Her service was excellent each day/night that she worked!!!!! Her smiling face, ability to remember what my drink of choice was, all of her service was outstanding. She deserves to be recognized

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Linda, we appreciate each time you visit with us and Hollie is a wonderful asset to our Bistro and our hotel. We hope to see you back here soon! More 

La Quinta, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff is very friendly, courteous and helpful! Thank you for great service & great food at The Bistro - Candice, Jessica, Hollie & Shenandoah! Thank you ladies at the front desk, Melissa, Alex & Heather for being so helpful! And of course, thanks to the housekeeping ladies, Millie, Cheryl & Heather! We were there for 2 weeks and would definitely... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for your kind words and for staying with us. I know that your visit was for bad circumstances so we try to make things as easy and relaxing as possible. We welcome you to stay with us again! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel is very clean and well maintained. Renovations underway but not disturbing to guests. Staff is outstanding whether at the front desk (Alex and Melissa) to Housekeeping Millie and Heather. And top of the class The Bistro, Candice and Hollie!! I Had a long stay and everyone went out of their way to make me feel comfortable and at home.

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Rick, its guests like you that keep us striving to improve our hotel. Your comments will be shared through all our departments to continue to encourage our associate's to deliver outstanding service and we hope to have you back for a 5th trip soon. More 

Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Thought that being that close to the airport that it would be a problem but it was quiet. Great check in. Forgot a form I needed to submit for my rate and they let me print it off before my check in. Front desk agent gave us some suggestions for dining that night and turned us onto Calhoun's. Clerk always... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so very much for staying with us and for your kind words. I am happy to hear that you had a good meal at Calhoun's, it is one of our favorites! I hope that you stay with us again when you're back in our area! More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Hollie is awesome. Great customer service. Very friendly and fast service. She made the best Chai Tea Latte ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed April 21, 2015

Recently I used the car service where I leave my car and fly out. I was given this hotel to leave my vehicle at and the young lady at the desk was extremely polite,helpful and went above her means to help me. I want to THANK Melissa Rhyne for being such a wonderful person. I definitely will be back. It's... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for using our parking service while jet-setting around! I am very happy that you had a good experience and that Melissa made you feel safe. Be sure to stay with us before your next flight and enjoy all of our amenitites! More 

gulf coast
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 3, 2015

Rooms are nice and open with extremely comfortable bed. Couch bed was comfortable too. Free coffee in the room and the lobby. The only complaint I have is the slow elevator. Ample parking is available. I would recommend the hotel to anyone.

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for staying with us! We love our newly renovated rooms and how they feel cozy and updated! We appreciate you taking the time to comment about your time here and we hope to have you stay with us again! More 

Connecticut, United States
Top Contributor
53 reviews 53 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 18, 2015

A great Courtyard just minutes from the airport. Very professional and courteous staff, and a shuttle for local travel. Holiday Inn is their sister property. Enjoyed my business stay! I will stay here again the next time I come to Knoxville!

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so much, Jon for being our guest! We hope to continue to "wow" you on your future visits with us! More 

Reston, Virginia
Top Contributor
52 reviews 52 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was in Knoxville recently for business and spent 3 nights at the Courtyard Airport Alcoa Hotel. On my previous trips to Knoxville, I have always stayed at the Marriott in downtown Knoxville. The Courtyard Airport Alcoa was a very nice hotel and I really did enjoy my stay. The hotel itself looks like it was recently renovated/remodeled and looked... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for your kind words about your recent stay with us. Your thoughts will be shared with our associates to continue to encourage such wonderful service to our guests. We hope to see you again soon! More 

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