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All 16 Alcoa hotels

Courtyard by Marriott Knoxville Airport Alcoa

3.0 of 5 Hotel   |   141 Furrow Way, Alcoa, TN 37701
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84%
Ranked #5 of 16 hotels in Alcoa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
andyschu Torremolinos, Spain
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  • Reviews (96)
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96 people have reviewed this hotel

Traveler rating
    43
    38
    8
    3
    4
See reviews for
15
18
5
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Torremolinos, Spain
1 review
5 of 5 stars Reviewed yesterday NEW

I am staying at the courtyard during a project for 3 nights per week since the end of July. I found the desk staff very friendly and efficient. The cleaning staff greats you with smiles every day and they still offer free coffee in the morning even after they upgraded to the Bistro model. Very nice touch. Other courtyards are... More

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Front Royal, Virginia
Top Contributor
161 reviews 161 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Donny (or Danny, from Sarasota?) and Alex were wonderful, friendly and more attentive than most properties I've stayed at in all of my travels. They definitely made up for Mike, the Night Auditor who, quite frankly, needs to learn some soft skills with regard to customer service however, having been a Night Auditor many monks ago and working with others... More

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Wilmington, Delaware
1 review
4 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a few times for business reasons. I was very pleased with the friendly service provided by Jeremy, one of the employees in the restaurant area. He should be working the front desk! He has a nice way with people, and goes out of his way to provide good service and make everyone feel welcome. I... More

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Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in June after checking out early from a nearby bad experience. This is a fairly new property. Lobby area was very nice including a small bar. Room was really nice with a very comfortable bed. Only negative was no free breakfast buffet and the prices seemed high so I ate elsewhere each day. All in all... More

Was this review helpful? Yes 1
New Port Richey, Florida
Top Contributor
51 reviews 51 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Alcoa Highway is a night mare to cross. There are no signs leading you to the hotel. The street for Payne Avenue is bent and you can't read it. You can see the hotel from the road, it seems they don't go out of there to correct the bad entrance. I made this reservation directly though the hotel. Being that... More

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tlunsford, Director of Sales at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

The Courtyard by Marriott takes pride in providing all of our guests with a clean room and exceptional customer service. We appreciate you taking the time to inform us about your recent stay with us. The Courtyard provides our guests with our all new Bistro which provides breakfast and dinner options like our soon to be famous Rib basket and... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We recently were here for the weekend with our son's wedding. The entire experience was fantastic, from the planning of the reception through Reesa and Tracie in the events sales office to the on-site staff. Amy, Leslie, Jeff, and Alex all played a significant role in smoothly pulling off everything! Amy & Lesie helped us determine all the reservations related... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Extended work stay but staff made it pleasant stay. All staff good and welcoming but particularly Hollie at the Bistro always provided excellent service. Rooms good, internet access excellent, parking easy, workout area clean with new machines. Always stay here working in area.

Was this review helpful? Yes 1
Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed July 12, 2014

The bed was great. It would would helpful if there was gluten free options in the bistro especially gluten free toast at breakfast. The staff was nice and the houseman helpful. The vending machine on second floor was out of order. Nice sitting areas.

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Woodbury, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I must commend everyone for how great our stay was. I would really like to thank Hollie in the Bistro for being so patient and always having a smile. I also would like to commend HEATHER for her personal touch in house keeping. She went out of her way to leave us a note telling us to have a great... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed July 4, 2014

Nice friendly staff. Hotel appears clean and modern. Some renovations in progress... smell fresh paint. Bistro in lobby has great selection of food and good staff... Thanks for late night snacks and refreshments Jeremy!

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Additional Information about Courtyard by Marriott Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Knoxville Airport Alcoa 3*
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Marriott
Alcoa Courtyard

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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