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Courtyard by Marriott Knoxville Airport Alcoa

#4 of 16 Hotels in Alcoa
Certificate of Excellence
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141 Furrow Way, Alcoa, TN 37701
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Courtyard by Marriott Knoxville Airport Alcoa
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Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
Courtyard by Marriott Knoxville Airport Alcoa
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130 reviews from our community

Traveler rating
    61
    46
    11
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

Hotel is very clean and well maintained. Renovations underway but not disturbing to guests. Staff is outstanding whether at the front desk (Alex and Melissa) to Housekeeping Millie and Heather. And top of the class The Bistro, Candice and Hollie!! I Had a long stay and everyone went out of their way to make me feel comfortable and at home.

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Montgomery, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Thought that being that close to the airport that it would be a problem but it was quiet. Great check in. Forgot a form I needed to submit for my rate and they let me print it off before my check in. Front desk agent gave us some suggestions for dining that night and turned us onto Calhoun's. Clerk always... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so very much for staying with us and for your kind words. I am happy to hear that you had a good meal at Calhoun's, it is one of our favorites! I hope that you stay with us again when you're back in our area! More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 6 days ago NEW

Recently I used the car service where I leave my car and fly out. I was given this hotel to leave my vehicle at and the young lady at the desk was extremely polite,helpful and went above her means to help me. I want to THANK Melissa Rhyne for being such a wonderful person. I definitely will be back. It's... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for using our parking service while jet-setting around! I am very happy that you had a good experience and that Melissa made you feel safe. Be sure to stay with us before your next flight and enjoy all of our amenitites! More 

gulf coast
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are nice and open with extremely comfortable bed. Couch bed was comfortable too. Free coffee in the room and the lobby. The only complaint I have is the slow elevator. Ample parking is available. I would recommend the hotel to anyone.

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for staying with us! We love our newly renovated rooms and how they feel cozy and updated! We appreciate you taking the time to comment about your time here and we hope to have you stay with us again! More 

Connecticut, United States
Top Contributor
53 reviews 53 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 18, 2015

A great Courtyard just minutes from the airport. Very professional and courteous staff, and a shuttle for local travel. Holiday Inn is their sister property. Enjoyed my business stay! I will stay here again the next time I come to Knoxville!

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so much, Jon for being our guest! We hope to continue to "wow" you on your future visits with us! More 

Reston, Virginia
Top Contributor
52 reviews 52 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was in Knoxville recently for business and spent 3 nights at the Courtyard Airport Alcoa Hotel. On my previous trips to Knoxville, I have always stayed at the Marriott in downtown Knoxville. The Courtyard Airport Alcoa was a very nice hotel and I really did enjoy my stay. The hotel itself looks like it was recently renovated/remodeled and looked... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for your kind words about your recent stay with us. Your thoughts will be shared with our associates to continue to encourage such wonderful service to our guests. We hope to see you again soon! More 

Hattiesburg, Mississippi
Top Contributor
256 reviews 256 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 7, 2015

I stayed here during a 5 day antiquing trip and it was a convenient location at the Knoxville Airport. My room was clean and comfortable. The registration desk was helpful and courteous. Has shuttle to and from airport and located just off highway 129.

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for your recent stay with us! I do hope that you had a productive and fun week searching through our area for those rare finds! We hope that you continue to be our guest on your next adventure. More 

New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 7, 2015

In my past trips to Knoxville I have always stayed at the nice Courtyard in West Bearden but decided to try staying at the one in Alcoa as it's 7 minutes away from Louisville, TN. This Courtyard is typical of other Courtyards I've been in the past, but this one definitely needs to make a lot of improvements. Aside from... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Kevin, thank you for your review from your recent stay with us in Alcoa. I apologize that we fell short of everyone's expectations. We are always working to improve and update our property and are in the midst of a renovation so we can alleviate these kinds of problems. I do hope that you will give us a chance to... More 

Detroit, Michigan
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 20, 2015

I've stayed at a few hotels in the area and this one is good as well. Friendly employees, clean room, and decent facilities. The lobby area is great for grabbing a drink or getting some work done and the exercise room was fine for a quick workout. Something I always find to be an added bonus. Would stay here again.

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Atlanta, Georgia
Top Contributor
206 reviews 206 reviews
27 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed January 16, 2015

My wife's Dad lives in the area, and normally when we visit we stay at the HIE down the road. However, they recently eliminated their hot tub, and we used to really enjoy that feature, so we switch hotels.The downside to this Marriott is they don't offer a free hot breakfast like the HIE does. They do have a nice... More 

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Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you for your recent stay with us! I do apologize for the door issue you experienced while here, we will look into that immediately. Everyone should feel safe while being our guest! Here at the Courtyard we do offer breakfast to be included in your room rate, I am sorry if that option was not offered to you at... More 

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