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Courtyard by Marriott Knoxville Airport Alcoa

#4 of 16 Hotels in Alcoa
Certificate of Excellence
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141 Furrow Way, Alcoa, TN 37701
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1 room 1 guest
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Courtyard by Marriott Knoxville Airport Alcoa
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156 Reviews from our TripAdvisor Community

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Traveler rating
    81
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    12
    8
    5
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27
29
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (43)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (27)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Don't forget to visit the Bistro during Happy Hour. Hollie is a superb waitress at the Bistro in the Marriott Courtyard in Alco TN that will cater to you bar and meal desires! Super friendly and so professional.

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Shelbyville, Tennessee
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed while he was on a business trip and ended up staying extra days to enjoy Knoxville and celebrate our anniversary. Melissa, Heather and Alex were all so helpful and kind. As we arrived earlier than check-in time so my husband could get to work, Melissa was so helpful and gracious even making a key card... More 

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Greenville, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the courtyard for a week, an the housekeeper lashonda was overall very nice, an kept my room clean an orderly,I plan on staying there everytime I go to Tennessee. My next trip will be in October an that's the place to stay. I also enjoyed thy bistro an the customer service at the front desk.

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

October is one of the best times to be in this area and we are delighted that you will be returning! More 

1 review
5 of 5 stars Reviewed 1 week ago

The room was very spacious and clean. Alex, the front desk manager, was extremely nice and helpful, but I REALLY loved the Bistro! I ordered the Reuben on the night of check-in, and had a wonderful breakfast the next morning of eggs, sausage, rye bread and breakfast potatoes. Great service all around!

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We LOVE our Bistro too! Our Reuben is one of the best sellers and I am so happy you tried it! We will continue to prepare wonderful food for our travel weary guests and we hope that you visit us again! More 

West Alexandria, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

BEST hotel ever. This hotel was amazing. I loved staying here. Everyone was so nice. The workers are great. And the manager Candice is the nicest person I've ever talked to. Ever. They made sure everything was perfect for my stay. Everything was so clean the whole time. I felt like they treated me like family.

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Everyone turns into family when you stay with us! Thank you so much for your feedback and we appreciate your kind words about our hotel! More 

Georgia Coast, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a buisness trip for about a week. I was greated with a pleasent smile and friendly hello from Heather at the front desk. I got to my room and was pleased with the cleanliness of it. My housekeeper Kenya was very friendly and kept my room nice and clean. Overall I would recommend this... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you very much for being our guest and we are so pleased to hear that you enjoyed your stay. More 

Weaverville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel for a wedding in the area. Heather at the front desk was very friendly and accomodating. She worked the entire weekend and was great everyday! Millie in housekeeping was very helpful to my parents and had a great personality! I enjoyed staying at this hotel with my family. The bistro is open several hours... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We are so pleased that you had a great experience with us! It can be very difficult to travel for a wedding (there's already so much stress!) and we do our best to ensure that everything runs as smooth as possible! More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Let me preface this by saying this was one of our worst hotel experiences ever! Parking and traffic was awful. Most of the evenings, the hotel's parking lot was full already at dinner time, so we had to park around the circular perimeter for the evening, rather than an actual parking space. Making a left on the road/highway outside the... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

I am so sorry to hear that you were not given excellent service during your recent stay with us. We do sit off of a very heavily trafficked highway by the airport so the highway is always bussiling. We do have blackout curtains in all of our rooms, however we will perform preventative maintenance to ensure that each of them... More 

Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Courtyard recently for my best friends wedding. The wedding was at Twin Cedar Farms, the hotel was close to the airport and offered a shuttle service for guests to the venue. The reversal dinner was catered by the hotel in a conference room. We were pleasantly surprised at how tasty the food was. The meal consisted... More 

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Seattle, Washington
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 22, 2015

This is a good hotel if you want proximity to the airport. We stayed in Room 324 which was clean, had comfortable beds, and was quiet. The one big drawback was the room temperature - it was freezing. A man came up to look at the thermostat, but he couldn't do anything about it. So they sent up down comforters... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so much for your feedback from your recent stay. I apologize that the room was not comfortable and we have corrected this issue. We appreciate you taking the time to let us know about your visit with us and hope that you stay with us again when you are back in the Knoxville area! More 

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