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Courtyard by Marriott Knoxville Airport Alcoa

#4 of 16 Hotels in Alcoa
Certificate of Excellence
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141 Furrow Way, Alcoa, TN 37701
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Courtyard by Marriott Knoxville Airport Alcoa
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Courtyard by Marriott Knoxville Airport Alcoa
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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grand rapids, michigan
Top Contributor
116 reviews 116 reviews
39 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the hotel has cozy marriott courtyard bedding that i love. no free breakfast but good prices in their market. the indoor pool was warm and clean. it was very enjoyable sitting outside in their inground hot tub in a garden. the garden also has a gazebo-very pretty! our room luckily had a refrigerator but some don't unless you ask. very... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you so very much for your recent stay and kind words! The Gazebo is one of our favorite features and I am pleased that you had a great stay. (You can visit shopcourtyard.com to find our bedding on sale!) More 

Collinsville, Illinois
Top Contributor
74 reviews 74 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were very pleased with our stay here at the CY-Alcoa, TN. I made two calsl prior to checking in. Since it was a Airport Hotel wanted to make sure that Parking was free which it is Definitely FREE. Andrew assured me there was No Charge for Parking. My second call on my day of arrival to see if they... More 

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

It's because of guests like you that push us to give the best customer service possible! We enjoyed having you with us and hope to see you back with us soon! More 

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I went there at the beginning of this month for a friend's wedding. I was not super excited because the pictures on the website didn't look so nice, but I always love the service at Courtyard Marriott's so we decided to stay. I'm so glad we did! Great central location to all sorts of activities and super close to the... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We live in a time when it can be hard to trust what is on the internet and we are so happy that you decided to stay with us! Our renovation is complete and we couldn't be happier that you had a great stay! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hollie was excellent! We visited the Bistro the evening of our stay and Hollie went out or her way to take care of our every need. She was manning the Bistro alone still her service was impecable!!!!! Absolutely outstanding service!! Hollie definitely deserves to be recognized!

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Hollie is an absolute asset to our Bistro and in all aspects of our hotel. We are happy that you received wonderful service and enjoyed your stay! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great property. It's clean, comfortable and the staff was courteous and professional. It's just a couple minutes from the airport and easy to find. There is a Ruby Tuesday's just across the parking lot. I highly recommend it and will stay there again when in the area.

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

We are so pleased that you enjoyed your stay with us and your feedback will be shared with our team to encourage them to continue their excellent service! More 

Detroit, Michigan
Contributor
20 reviews 20 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the midst of a 13-day road trip, I was hoping for a painless early check-in, restful day, good workout, and some relaxation on a Sunday afternoon - and got all of the above at this excellent hotel. My room was perfectly clean, had a huge HD TV, the fitness center is small but adequate, and the outdoor courtyard provided... More 

Was this review helpful? Yes 1
Kingsport, Tennessee, United States
Top Contributor
65 reviews 65 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely a nice property. Its your typical Courtyard-Modernized layout, however can tell that it just went though a renovation. Stairs was still being re-carpeted when we visited. Pool was a little small, but again typical for Courtyard as they are focused more on business clientele. Front desk clerk was very pleasant to talk to during check in. Marriott's in general... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Josh, thank you very much for your stay with us in Alcoa. We are very happy to finally be finished with our renovations and are delighted that you enjoyed your stay! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

On June 5th 2015, my friends and i were on a motorcycle trip and decided to get a room in Alcoa TN. Luckily we found the Courtyard by Marriott in Alcoa TN, we were treated like family by Heather at the front desk. She made sure we had everything we needed. We also had a late dinner in the lounge... More 

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Dan, thank you so much for your recent stay and your very kind words for our staff. We are so happy that you enjoyed your stay and hope that you'll stop in on your next road trip! More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed May 8, 2015

Hollie and Candice were great! Provided great service and nicely prepared food. Very close and convenient to the airport (Alcoa Hwy is a bit challenging thought) I have stayed here before and really like the redecorating that has been done. Very nice place with friendly staff.

Was this review helpful? Yes 1
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Thank you Debbie for staying with us again at our Courtyard; we love our new rooms and am so happy to hear that you had a great experience at our Bistro! We hope to see, and serve you, again soon! More 

Livonia, Michigan
1 review
4 of 5 stars Reviewed May 8, 2015

Hollie was great! Her service was excellent each day/night that she worked!!!!! Her smiling face, ability to remember what my drink of choice was, all of her service was outstanding. She deserves to be recognized

Was this review helpful? Yes
Alexandra W, Front Office Manager at Courtyard by Marriott Knoxville Airport Alcoa, responded to this review

Linda, we appreciate each time you visit with us and Hollie is a wonderful asset to our Bistro and our hotel. We hope to see you back here soon! More 

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