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Country Inn & Suites, Knoxville Airport

2.5 of 5 162 Cusick Road, Alcoa, TN 37701
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Certificate of Excellence 2014
Country Inn & Suites, Knoxville Airport
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Country Inn & Suites, Knoxville Airport
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110 reviews from our community

Traveler rating
    50
    20
    21
    12
    7
See reviews for
37
28
11
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Mobile, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Only handicap room was king bed only. There were no double bed rooms with handicap accessible baths. Had to go to room on 2nd floor to take bath since our room did not have a roll in shower. Carpet looked old & dirty. Employees were friendly & tried to help as best they could. Checkout was little slow since desk... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Knoxville, United States
1 review
1 of 5 stars Reviewed November 11, 2014

Rooms were poorly maintained and not well appointed. Looked to be updated but sometime well in the past. Lounge chair was stained with something undetermined. One of the two beds actually had crumbs or debris from food items on the bedspread and evidence of someone having been in or very near the pillows as there were eyelashes and or hair... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More 

Ocala, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2014

Helpfull staff, clean and well appointed rooms. Reasonable rates and close to everything. Walking distance restaurants,and coffee shop. The area is prime motorcycle riding area, Tail of the Dragon, Devils Triangle, and Cherahola Skyway to name a few. Well lighted, safe bike parking.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We are thrilled to read you had an enjoyable expierence and our location was convenient to your motorcycle riding destinations. We look forward to seeing you again when you are back in the area. -Bill Bailey More 

1 review
3 of 5 stars Reviewed October 19, 2014

average for hotel stay. Compared to Staybridge chain not as good amenities. The hot tub needed to be redone into a larger one with better placed jets. The lip on the hot tub edge hurt the neck. Breakfast could have had more eggs other than just boiled ones. Plus more fruit instead of apples. It did not open until 7... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to share your comments about your recent stay. We appreciate the feedback and will use it to fine tune our operations in hopes in the future we can exceed your expectations. -Bill Bailey More 

Alcoa, TN, United States
1 review
4 of 5 stars Reviewed September 25, 2014

I have stayed at this hotel many times when visiting my family in Maryville,TN. It is a very good value for the price. The staff is extremely friendly, the rooms are well equipped, and always very clean. The indoor pool is nice, and the breakfast is very good.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We appreciate your continued loyalty over the years. We look forward to seeing you again when you are back in the area to visit your family. Bill Bailey More 

Orlando
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2014

Great room, free shuttle to Knoxville airport and a Ruby Tuesdays to walk to for dinner. They also, had a nice breakfast buffet, pool and Jacuzzi. Great local, nice clean quiet rooms. Fridge, microwave & WIFI.

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. More 

1 review
4 of 5 stars Reviewed September 12, 2014

excellent location. directly across the road from the Knoxville Airport. nicely kept property, was very satisfied with the continental breakfast. staff very helpful and friendly. room was great, nice and clean. I would recommend this property

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014 via mobile

10.I will stay here again n again I've stayed n at least a 100 or so hotels/ motels n this one has been the best by far. It's clean n neat & a great deal also!it's located right next to the airport n there's every kind of food you can think of right here next to you there's plenty of... More 

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of our property. We are thrilled to see you enjoyed everything about your stay. We look forward to your next arrival. -Bill Bailey More 

Tucson
Top Contributor
84 reviews 84 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 3, 2014

We arrived late and they were willing to pick us up via 24 hour shuttle. Called ahead so they were expecting us. Not happy that we were given a smoking room but it was late and they were booked and we survived the night. A good place for a quick overnight stay with breakfast in the AM. Nothing special just... More 

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to review our property. I apologize a smoking room is what was booked via the 3rd party channel you booked your room though. We would have been happy to of provided a non smoking room had the hotel not been at full capacity because of the UT football game. We hope your next stay... More 

1 review
4 of 5 stars Reviewed September 3, 2014

Overall good hotel with very friendly staff. We stayed on the 3rd floor and the hallway was very warm, but the room itself was very cool. Beds were very comfortable. Bill at the front desk was very friendly. If I was in the area again, I would stay there

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for your recent stay at the Country Inn & Suites, Knoxville Airport. We appreciate the positive review. We are so happy and your family enjoyed the stay. We hope to see you again soon! -Bill Bailey More 

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Additional Information about Country Inn & Suites, Knoxville Airport

Address: 162 Cusick Road, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites, Knoxville Airport 2.5*
Number of rooms: 62
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn

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