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All 16 Alcoa hotels

Country Inn & Suites, Knoxville Airport

2.5 of 5 Hotel   |   162 Cusick Road, Alcoa, TN 37701
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65%
Ranked #8 of 16 hotels in Alcoa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Tamarasister Evansville, Indiana
  • Overview
  • Reviews (89)
  • Photos (30)
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  • Room tips (11)
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89 people have reviewed this hotel

Traveler rating
    41
    14
    16
    12
    6
See reviews for
27
26
10
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Evansville, Indiana
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Location was perfect near airport and plenty of dining choices Staff was helpful with directions and Internet The parking was oddly far away from the main entrance which made it difficult during the rain which was almost everyday we were there The room was a designated smoking which we asked for but even with that it smelled musty almost as... More

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Newton, NJ
Top Contributor
131 reviews 131 reviews
41 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Country Inn and Suites is located in a quiet area close to the Knoxville Airport. It is a very attractive, well-maintained hotel with excellent rates and clean rooms. Breakfast was adequate and included many healthy options. There is an indoor pool and hot tub which was great to use although the water should have been a little warmer. Overall,... More

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Knoxville, Tennessee
2 reviews
2 of 5 stars Reviewed June 12, 2014

Checked in for 4 nights. Completely agree with TravelManSouth. The room smelled bad (smoky and musty). Hallways were dim and musty. Breakfast was terrible, I tried the cereal labeled as "Cheerios" but they were obviously a generic brand and they were lousy. Shows the priority of management - save a couple of bucks on cheaper cereal, try to pass it... More

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Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. We use IWC Food Service for our breakfast foods, which is a brand approved supplier. I am sorry the quality of food did not meet youe expactations. Your comments are valued, and your suggestions will be... More

USA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 8, 2014

I got in late & called & was picked up very quickly! I was checked in promptly & questions were answered. Very helpful & friendly staff. Clean room, was nice & cool when I got in there. Bed was comfortable & soft. I slept so great. Quiet hotel. Wish It wasn't booked on my return I would have stayed last... More

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of our property. We are pleased to see that you enjoyed your stay, and had a great nights sleep. We look forward to your next arrival when in the area. Bill Bailey More

Nashville, Tennessee
Top Contributor
201 reviews 201 reviews
165 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed May 26, 2014

the good news - I survived. But what a pit - who says this is nice? Vs. a Super 8, sure. But it's old, worn out, and well - just not a nice place. There were a ton of smokers outside - and the smoke all came into the lobby. The breakfast - forget it, it was like Muffins bought... More

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Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. I am disappointed to hear that you were so dissatisfied with the condition of our property. We are in the process of a complete renovation, in which all of our furniture will be replaced. Also, we are sorry to hear that you... More

Philadelphia
Top Contributor
144 reviews 144 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed May 4, 2014

My husband and I were at the end of our week long vacation in Pigeon Forge/Gatlinburg. So we were tired and wanting to get home. We arrived at the airport at 10:30am for our 2:20pm flight. After several delays our Philadelphia flight finally cancelled. Now it's around 7:30pm and my husband is more like a Gatlinburg bear by this time!... More

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Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. Thank you for the great review! I am thrilled to read how satisfied you were with our property. We look forward to being your hotel of choice when visiting the Knoxville/Alcoa area again. More

Chesterfield, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2014

This hotel stop was on the way back from Florida. My husband, son and I stayed in this room. We arrived late, but had a good rate and they saved the room for us. The pool was open - but we were too tired to try it out. The room was clean, the beds comfortable. I would recommend the stay.... More

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Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We are delighted to see you enjoyed your room and time at the hotel. We lookk forward to your next visit while visting the Knoxville/Alcoa area again. More

Santa Fe, New Mexico
Contributor
18 reviews 18 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

In an era of "you get what you pay for," it's a real pleasure to say that we got more than we paid for at this hotel. The front desk manager was one of the nicest human's we've met on our travels...which we really needed, because I had injured my leg during the day and was nursing it. In addition... More

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time To submit a review of our property. I Thank you so much for staying with us during your recent trip to Alcoa/Maryville. I am so happy our hotel was your first of hopefully many stays with Country Inns and Suites. We appreciate your positive comments and will pass along your comments to our staff.... More

dalton,georgia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

attended a sales meeting in knoxville and wanted a hotel close. Chose this hotel by reading reviews and price. I was pleasantly surprised at the hotel. I normally stay at hilton properties but they were rather expensive in this area. This hotel was very clean, staff was pleasant and helpful. I had booked a double queen room because it was... More

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We are thrilled to see that you enjoyed your stay at our hotel. We are always excited to hear about great experiences! We look forward to your next visit when visiting Alcoa, TN. More

Atlanta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

We attended an event at Maryville College and selected this hotel because it was within 5 miles of the College and had decent reviews. I also found a coupon in one of those discount books you find at the tourist information center. The coupon was accepted without fanfare for our two night weekend stay, but the manager insisted on keeping... More

Was this review helpful? Yes 1
Bill B, Front Office Manager at Country Inn & Suites, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We appreciate the great review and are delighted that you enjoyed your time at the hotel. I will share you ratings and comments with our staff. We look forward to your next stay when visiting the Knoxville/Alcoa area again. More

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Additional Information about Country Inn & Suites, Knoxville Airport

Address: 162 Cusick Road, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites, Knoxville Airport 2.5*
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
62

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