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Value Place Knoxville (Alcoa)

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4412 Singleton Station Rd., US 129 & Singleton Station Rd., Alcoa, TN 37777
Best prices for: 1 room 1 guest
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Value Place Knoxville (Alcoa)
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Value Place Knoxville (Alcoa)
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20 reviews from our community

Traveler rating
    6
    3
    1
    2
    8
See reviews for
1
2
6
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms were very clean, bed was comfortable, pillows nice and fluffy, bathroom also was clean. Great mountain view. I'll hate to leave. Staff is friendly as well. Comes with a microwave and full fridge and a 2 burner stove For great convenience. Only thing is, you'll have to bring the pots and pans, plates,bowls and silver or plastic ware. You... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Front desk staff and manager are incompetent. They will promise you things like free internet and then charge you for it. They also give different guests different amenities. They don't treat all guests equally. Every week they try to charge a different price. Manager is an arrogant liar who thinks she is better than everyone else and can do what... More 

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Daingerfield, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

my husband and i stayed here for 3 weeks and it was great the staff and people working here was helpfull in every way i want to express my sincere thanks to all of them thank you dona and katy for all your help we will return again and stay here again

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay. The staff and... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2014

I've been staying here for 3 weeks now he the lady on night shift her name is Katie she is very rude she is very unfriendly can't wait to find another place besides that they only clean ur room every other week and charge u for wifi you think for a $1006 a month you would get a little better... More 

Was this review helpful? Yes 1
Sean A, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with... More 

1 review
5 of 5 stars Reviewed June 24, 2014 via mobile

I have stayed at the value place in Knoxville TN for a month now and I have really enjoyed my stay here. All the staff are wonderful and very helpful, they are always attentive to the needs of their guests. I will definatly stay here again!

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay. The staff and... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed April 29, 2014

Hotel was clean and I felt safe. Room was very clean when I checked in and the staff was very pleasant to deal with. Value Place provided exactly what they said they would. I will be back and I plan on staying here again.

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West Frankfort, Illinois
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2014

My Fiance and I are currently staying here. She is a restaurant manager and I am a zipline guide relocating to the area from Illinois. We have been here for 2 weeks today and will stay for at least another 2 weeks. Maybe longer. Tommy, Tim,and John are the managers and they have been great! Rooms are super clean and... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed March 29, 2014

What a surprise to have a full kitchen, we saved money, which allowed us to spend more on our vacation adventures. Very basic, but it works for us! Employees were nice. The location is close to the Smoky Mountains and Dollywood. We drove daily to the mountains to enjoy the scenery, It's about a 30 minute drive to the Smoky... More 

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Reno, Nevada
1 review
5 of 5 stars Reviewed March 25, 2014

Stayed for two weeks while visiting friends in the Knoxville and Smoky Mountains area. Had a great experience at this Value Place and enjoyed having the kitchen and being able to prepare my own meals. Not a lot of frills, but a great place for the money, secure entries, and safe parking lot. Staff was very friendly and accommodating, recommending... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

For the price, this is a deal. I wasn't looking for the Hilton, and on my budget wanted to avoid a creepy place...and I found this motel was just right. I was able to cook, had a full-sized fridge and microwave...and liked the storage space. The room was clean and so was the rest of the building. The staff is... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

Thank you for your feedback! I always love to hear from our guests. I am very pleased that you enjoyed your stay with us and felt safe and secure. We strive for that every day. I hope that you will consider Value Place the next time you need a place to stay. More 

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