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All 16 Alcoa hotels

Americas Best Value Inn Knoxville Airport

2450 Airport Highway, Interstate 40, Exit 386B, Highway 129, across from McGee Tyson Airport, Alcoa, TN 37701 (Formerly Family Inns of America Alcoa)
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Ranked #14 of 16 hotels in Alcoa
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  • Reviews (14)
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14 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Kuna, Idaho, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Checked in Sunday August 24th 2014, Room looked tolerable until we started looking it over thoroughly. That was we discovered that the carpet was all stained. There were cigarette burns everywhere. The was no coffee pot in the room. The refrigerator was dirty both inside and out. Base of the refrigerator was nearly totally rusted. There were dead bugs on... More

Was this review helpful? Yes
Alcoa, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014 via mobile

Anyone who stays in motels as much as I do knows what to expect for the different price ranges of various motel rooms. For this range at this motel my first impression was good. However, after first hour or so I figured out the air conditioner was not working correctly and and reported it to the night desk. I was... More

Was this review helpful? Yes 1
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear YHaw, Thank you for sharing your experience with us. I am sorry that you did not enjoy your stay with us. Rest assured, I will address the matter with our staff so that future guests have a more pleasant experience. Regards, Yatin-Manager Americas Best Value Inn-Alcoa, TN More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed June 13, 2014

Checked in at 1 pm on Monday for 3 days. Sign at the hotel claims 3 day special for $99. Instead was charged $49.99 per night plus tax. Total of $58.69 per night. The clerk Mr. Yatin simply stated that is the rate pay it or go stay somewhere else. After 9 hours of riding we just settled and paid... More

Was this review helpful? Yes 1
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Ronald J, On behalf of the management of Americas Best Value Inn, I would like to personally apologize for the customer service issues which occurred during your stay with us. I would like to make things right with you. Please contact me on your next visit so that we can come to a mutual agreement. We do appreciate your... More

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 8, 2013 via mobile

First they give us a room beside rooms on either side of ours undergoing construction(only new paint) they beat and banged all day it was AWFUL. Then they sent us to a room that was smoking and we had our 6month old daughter with us!!! The air did NOT work, beds are very uncomfortable it was nasty! Then the next... More

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Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Daisygirl087, I appreciate the fact that you took the time to share a review with us in 2013. I am sorry that you were inconvenienced by the remodeling while you were staying with us. I did immediately remedy the situation once I learned of the issue. This was the result of a communication error on our part. I do apologize... More

Salisbury, North Carolina
1 review
1 of 5 stars Reviewed October 31, 2013

They charge WAY TOO MUCH for the crappy room you're getting. There are bugs everywhere, I even found a used condom behind my tv! There are even roaches on the counter where they serve "breakfast". Not to mention, a couple of the people were very rude. I will NEVER stay here again-you're better off sleeping in a car! I would... More

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Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Anonymous37701, I appreciate the feedback regarding your stay from 2013. We do our best to ensure that we provide clean and comfortable rooms at affordable prices. We are now under new management and are working to address the concerns you had experienced with us. I am sorry that we could not meet your expectations. We hope that you give... More

Top Contributor
52 reviews 52 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 4, 2013 via mobile

This was one of the WORSE hotels I have ever stayed in. Very outdated and the people behind the counter are rude. The bath tub wouldn't drain not to mention how small and cramped it was. I would NOT recommend this one to anyone out there. Over priced for what you get!

Was this review helpful? Yes
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Teeroe1, Thank you for sharing your experience with us from 2013. Sorry it took so long to respond. I am concerned about the issues you had while staying with us. Please know that we are now under new management and are making a lot of improvements such as adding new roofing, a/c units, painting, purchased new furniture. We hope... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2013 via mobile

Worst hotel EVER.. Smelled like mold, cig burns on bedding,roach crawling across ceiling and blood on sheets. We did not stay there and they would not give our money back. I would not want my worst enemy to stay there.

Was this review helpful? Yes 1
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear William_Sanford86, On behalf of the staff of Americas Best Value Inn, I would like to personally apologize for the negative experience you had with us back in 2013. I am very sorry for taking so long to get back with you. There is never an excuse for providing any of our guests with a less than enjoyable experience. Please... More

Charlestown, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2013

Upon check in my husband was told there was a continental breakfast, The breakfast consisted of WHITE BREAD for toast and WHITE POWDERED DONUTS. Coffee and OJ. Strike 1. Burn marks all over tub . Strike 2. When i opened microwave to heat up coffee plate was gone for turntable. Strike 3. lights that didn't work snags in carpet. Trash... More

Was this review helpful? Yes
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Nanastoner, Thank you for sharing an honest review with us. I am sorry to hear that you were not pleased with our breakfast offerings and maintenance issues in the bathtub. We are now under new management. Rest assured, we are working on addressing these issues to ensure that future guests will have a more enjoyable experience. Regards, Yatin-GM Americas... More

Siguatepeque, Honduras
2 reviews
1 of 5 stars Reviewed March 17, 2013

I stayed here 3-13 and I wish I had not. Pay a little more and get a good nights rest. They will show you one price and give you a higher price and the rooms are not clean. I have had red bumps on my legs for week now after staying in this hotel. I had an early flight out... More

Was this review helpful? Yes
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Ebony O, On behalf of the staff of Americas Best Value Inn, I would like to personally apologize for any issues you encountered during your stay. We are now under new management. I am sorry that previous management did not get back to you in a timely manner. Please know that we do have a licensed pest company which... More

Comitan, MX
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 28, 2013

We stayed here to catch an early flight out the next day. It is fairly clean a little old but has been updated somewhat. Very conveniently located to restaurants and the airport. Not a vacation hotel but OK for a economical overnight stay.

Was this review helpful? Yes
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear missionminded92, I appreciate the fact that you took time to post a traveler review with us. There are several restaurants located within walking distance of our hotel. I am glad that you also enjoyed our convenient location to the airport. We hope that you stay with us again or at another one of our Americas Best Value Inns located... More

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Additional Information about Americas Best Value Inn Knoxville Airport

Address: 2450 Airport Highway, Interstate 40, Exit 386B, Highway 129, across from McGee Tyson Airport, Alcoa, TN 37701 (Formerly Family Inns of America Alcoa)
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
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Near Americas Best Value Inn Knoxville Airport

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Welcome to Americas Best Value Inn Knoxville Airport/Alcoa, conveniently located just off of Highway 129 and minutes away from McGhee Tyson Airport. Our Alcoa, TN hotel is the gateway to many area attractions, including the Great Smoky Mountains National Park, Cherohala Skyway, Tuckaleechee Caverns, and many historical destinations such as Fort Loudoun.We invite our guests to enjoy our free deluxe continental hot breakfast and free 24-hour coffee in our lobby. Relax the day away by our seasonal outdoor swimming pool, or plan a private romantic getaway in one of our Jacuzzi Suites. Stay connected with free wireless high-speed Internet access in our guest rooms and public areas. Step into the privacy of your own smoking or non-smoking guest room with amenities including a mini-fridge, microwave, cable TV, and wake up calls. Rollaway beds are available upon request. Children ages 12 and younger stay for free. Pets less than 20 pounds, are welcome for a small pet fee of $10.00 taxes per night, in certain rooms only.Our Alcoa hotel is close to several area lakes, ideal for outdoor recreation and fishing. If the city is your thing, Knoxville is just 13 miles north. Neighboring Maryville is host to the annual Foothills Fall Festival each October with popular guest Country Music Singers. You can take a step back into history with a visit to Blount Mansion, play a round of golf at Egwani Farms Golf Course, shop till you drop at Foothills Mall, and watch a movie at Carmike Foothills Cinema. Then enjoy a tasty meal at one of the local restaurants such as Ming Tree Chinese Restaurant, El Sazon Mexicano Restaurant, or Fusion Buffet and Grill.At Americas Best Value Inn Alcoa, we've got you covered from the time you hit the road, until your head hits the pillow. ... more   less 
Number of rooms
75

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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