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Americas Best Value Inn Knoxville Airport

2.0 of 5
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2450 Airport Highway, Interstate 40, Exit 386B, Highway 129, across from McGee Tyson Airport, Alcoa, TN 37701 (Formerly Family Inns of America Alcoa)
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Americas Best Value Inn Knoxville Airport
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Ranked #14 of 16 Hotels in Alcoa
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20 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Knoxville, Tennessee
Top Contributor
59 reviews 59 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

With a severe winter storm forecasted for the region, I felt compelled to find accommodations close to work so that I would not have to venture through the early morning snow and ice. Apparently, many other people had the same idea, so accommodations were scarce by the time I began to call around in the afternoon. I went online, found... More 

Was this review helpful? Yes 1
Proctorville, Ohio
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is right across from where the planes take off, lucky it's not O'hare, the noise is not that bad. The bed was comfortable and the room was kinda dated and the heater worked. The had free wifi and biscuits, eggs and gravy. Tax in TN is killer so don't be surprised about the price.

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Morehead, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

We stayed here in January when we took a spur of the moment trip to look at some real estate. The rooms are dated but overall was a ood experience. The room was clean and quiet for the most part even being right on the main road. They have a pool that looked nice, of course we werent going to... More 

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1 review
1 of 5 stars Reviewed February 28, 2015

1.Headboard off wall 2. no ice bucket 3. cigarette burns on tub 4. heater don't blow out hot air 5. bottom drawer below television broke 6. vent in bathroom makes loud noise and has lent and spider webs in it 7. dark brown stains on box springs 8.trash behind TV stand 9. microwave glass table missing

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Simcoe, Canada
Top Contributor
82 reviews 82 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed September 30, 2014

We stayed in a king room, non-smoking, for 2 nights as we were having motorcycle work done nearby. The location is very convenient, and surprisingly quiet for being directly across the highway from the Knoxville airport. There are definitely many long-term residents in the hotel -- the parking lot fills right up at night, and clears out almost completely during... More 

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Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear 65JaneC2013, On behalf of the staff of Americas Best Value Inn, I would like to personally thank you for sharing a traveler review with us. I am glad that we were able to meet your expectations. We hope to see you again on future stops. Regards, Paki-Manager Americas Best Value Inn-Alcoa, TN More 

Tucson
Top Contributor
84 reviews 84 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 3, 2014

The lady at the front desk was nice but it ended there. There were long term residents out in the parking lot working on their vehicle. There were obvious signs of a feud between the owners of the hotel and the restaurant next door. Upon entering the lobby signs were posted to not park in the restaurant lot that you... More 

Was this review helpful? Yes 2
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Jerry_Rita, I appreciate you taking the time to post a review with us in 2014. I am sorry for the negative experience you had with us. We are now under new management. We are planning on addressing the problems you had mentioned in the near future. We hope that you give us another opportunity to stay with us again.... More 

Kuna, Idaho, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 26, 2014

Checked in Sunday August 24th 2014, Room looked tolerable until we started looking it over thoroughly. That was we discovered that the carpet was all stained. There were cigarette burns everywhere. The was no coffee pot in the room. The refrigerator was dirty both inside and out. Base of the refrigerator was nearly totally rusted. There were dead bugs on... More 

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Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Alan M, Thank you for sharing your experience with us in 2014. Sorry for taking so long to respond. I appreciate the fact that you mentioned your concerns to us. I apologize for the issues and we are now also under new management. We will be focusing more on these things so that future travelers are not affected. Regards,... More 

Alcoa, Tennessee, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014

Anyone who stays in motels as much as I do knows what to expect for the different price ranges of various motel rooms. For this range at this motel my first impression was good. However, after first hour or so I figured out the air conditioner was not working correctly and and reported it to the night desk. I was... More 

Was this review helpful? Yes 1
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear YHaw, Thank you for sharing your experience with us. I am sorry that you did not enjoy your stay with us. Rest assured, I will address the matter with our staff so that future guests have a more pleasant experience. Regards, Yatin-Manager Americas Best Value Inn-Alcoa, TN More 

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2014

Checked in at 1 pm on Monday for 3 days. Sign at the hotel claims 3 day special for $99. Instead was charged $49.99 per night plus tax. Total of $58.69 per night. The clerk Mr. Yatin simply stated that is the rate pay it or go stay somewhere else. After 9 hours of riding we just settled and paid... More 

Was this review helpful? Yes 1
Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Dear Ronald J, On behalf of the management of Americas Best Value Inn, I would like to personally apologize for the customer service issues which occurred during your stay with us. I would like to make things right with you. Please contact me on your next visit so that we can come to a mutual agreement. We do appreciate your... More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 8, 2013

First they give us a room beside rooms on either side of ours undergoing construction(only new paint) they beat and banged all day it was AWFUL. Then they sent us to a room that was smoking and we had our 6month old daughter with us!!! The air did NOT work, beds are very uncomfortable it was nasty! Then the next... More 

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Ken T, Manager at Americas Best Value Inn Knoxville Airport, responded to this review

Daisygirl087, I appreciate the fact that you took the time to share a review with us in 2013. I am sorry that you were inconvenienced by the remodeling while you were staying with us. I did immediately remedy the situation once I learned of the issue. This was the result of a communication error on our part. I do apologize... More 

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