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Candlewood Suites Knoxville Airport-Alcoa

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176 Cusick Road, Alcoa, TN 37701
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Candlewood Suites Knoxville Airport-Alcoa
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hickory, North Carolina
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Staff was very helpful and friendly. Extended my discounted rate when I decided to stay an extra night. Room was spacious, 2 burner stove, dishwasher, full size fridge, lots of dishes. Very clean. Queen bed was comfortable with lots of pillows. Recliner to relax in. Can't say enough nice things about this hotel. I will definitely... More 

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Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for taking the time to post a review for our Candlewood Suites Knoxville Airport. We are extremely pleased to know you enjoyed your stay with us, and very thankful you booked us for a 2nd night stay. We look forward to seeing you again for future visits. More 

Myrtle Beach, South Carolina
Level Contributor
174 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed May 13, 2015

A very presentable property. Front desk agent, Kathy, friendly and helpful with a room change. While accessed from the highway, the Candlewood is set back about a block and quiet. Good price. Better reviews than many others in the area.

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Tennessee
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 9, 2015

The location was convention to restaurants, but the traffic was very heavy, and made getting around difficult. The room was clean and the staff was friendly. We stayed 2 nights, but they did not clean the room after the first night...Perhaps because it was a suite that many rent by the week/month, they do not feel the need to tidy... More 

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1 review
2 of 5 stars Reviewed March 23, 2015

We stayed while moving to about two weeks. It was clean and had a lot of amenities that made the transition between houses easier. The front desk ladies and gentleman were very nice and helpful. However, the person who handled accounts did not have their act together. The first warning sign was when the lady asked how we planned to... More 

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Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for staying with us at Candlewood Suites Knoxville Airport! We apologize for your inconvenience experienced at our property. Our credit/debit card authorizations are released the day of checkout, unfortunately it is up to the individual's banking institute as they may hold the authorizations up to 21 days. If your still experiencing these authorizations on your account, contact us... More 

East Coast
Level Contributor
121 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed March 21, 2015

Everything went smoothly. Spotlessly clean room. Welcoming staff, that was eager to please. Complete little kitchen. Quiet room, no exterior or interior noises. We would visit again, perfect for our one night stay.

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Sarasota, Florida
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

Very nice accommodation with the convenience of a kitchen in all rooms. Within 3 miles of city of alcoa. Amenities are good. Clean and comfortable rooms. Friendly staff. Free laundry services to guests. Close to everything and only 30 minutes to Gatlinburg. Would recommend this hotel.

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Louisville, Tennessee
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Had a hard time finding a hotel that would take us and our two dogs and cat then called Candlewood. Yes, they had a room, and, yes, they take pets! Well, having stayed at places that took pets before, I was prepared for an old run down place. To my surprise, this hotel is new, clean and has lots of... More 

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Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Here at Candlewood Suites Knoxville Airport, we deeply appreciate you staying with us and for you giving us such a wonderful review. We hope to see you again in the future and rest assure we will be here for you. Thank you! Chasity Izzo General Manager More 

Knoxville, Tennessee
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 17, 2015

Made arrangements to stay here when the rates at another location nearby that was higher rated on Tripadvisor suddenly jumped during a local snow and ice event, and I needed early morning airport access. Have to say I was pleasantly surprised...nice kitchenette, everything seemed pretty new or at least updated. Front desk helpful and efficient, can't ask for more, and... More 

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Asheville, North Carolina
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 7, 2015

I arrived at the Candlewood Suites after a very long day in the airports. The hotel is close to the airport and a Starbucks. At check in I found the staff was very friendly and efficient. When I entered my room, a king suite, I was very pleased with the cleanliness and condition of the room. There was a little... More 

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Jupiter, Florida
2 reviews
5 of 5 stars Reviewed September 10, 2014

This hotel was a great find. Very comfortable and clean with a full kitchen and desk space. It is close to the airport, which we needed, but there was no noise. The front desk staff were very accommodating. The restaurant suggestion was excellent. I would definitely stay again. I've never submitted a survey before, but we really liked this hotel.

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CandlewoodAlcoa_TN, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Jalar89, Thank you so much for taking the time to write a review about your experience. I am glad we could make you feel right at home! Sincerely, Donnie Barnett GM Candlewood Suites Alcoa TN More 

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