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Candlewood Suites Knoxville Airport-Alcoa

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176 Cusick Road, Alcoa, TN 37701
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Candlewood Suites Knoxville Airport-Alcoa
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70 Reviews from our TripAdvisor Community

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Surat
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 18, 2015

Over all This is the one the best hotel near to the airport Rooms: Excellent Service: Excellent Shuttle Service : Yes available Value for money : Yes It was great experience & i wish i could stay longer.

Helpful?
Thank Nimesh P
Chasity I, Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

"Best Hotel Near to Airport." Thank you Nimesh, for staying with us here at Candlewood Suites Knoxville Airport. We appreciate this wonderful review of our property and look forward to seeing you again in the future. Seasons Greetings & wishes for a productive Happy New Year! Safe travels. More 

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 27, 2015 via mobile

Good value and nice staff at front desk. Housekeeping leaves a little to be desired. Someone else's wash cloth was still in the shower. We stayed 2 nights; housekeeping never made it to make the beds and cleaned up the room while we were gone during the day.

Helpful?
Thank imdawndee
New Jersey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

When we checked in we did not get the type room we had booked prior to arriving. We were given a handicapped room which smelled so musty. We had asked for non-smoking two double beds. The stains on the chair was disgusting the mold in the bathroom was gross. There was lipstick on the toilet nothing had been dusted or... More 

Helpful?
2 Thank 4Brady
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Dear 4Brady, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your overall experience was not 100% satisfactory. We would also like to apologize for the issues you had with the room you were given. We give the utmost importance to our guest comments as they help... More 

Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 3, 2015

This hotel is convenient to the airport and keeps me away from Knoxville. Regularly visit area to visit my family in the area and usually stay at IHG properties for their amenities. This hotel is newer with really nice rooms. It is designed for those that stay for longer periods of time but even my day or two stay is... More 

Helpful?
Thank Timothy G
Maryland USA
Level Contributor
210 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed October 3, 2015

Only stayed one night for early AM airport travel. Property a challenge to get to as it is off the main road and tucked in among other hotels. Just have a GPS. HVAC, internet and water pressure worked great. No complaints. My room was located off elevator 2nd floor and I could hear voices. Plenty of parking and a short... More 

Helpful?
Thank panther61
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Dear panther61 Thank you for your stay and for leaving a review about our property on TripAdvisor. Thank you for noting our amenities, I am glad you found them to your liking. On the other hand, I regret to hear about the difficulties you had in finding our location and the disturbance caused by the soundproofing conditions on site. I... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed October 3, 2015

Nice place, convenient to airport and highway. Clean room. Helpful front desk. It is more of a short term stay for travelers than an overnight motel. They only clean room once a week unless you request daily linens, etc. Has a kitchenette, large refrigerator so if you plan to stay several days it is perfect.

Helpful?
Thank LesaGlynell
Peoria, Illinois
Level Contributor
204 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed August 17, 2015

Stopped by this hotel on way to South Carolina. We accidentally went into the Country Inn and Suites because Candlewood is tucked "behind" as other reviewers have noted. Not a big deal. Be sure to bring your own food or prepare to go out for breakfast if needed. No continental breakfast. The gym is better than average with several large... More 

Helpful?
Thank SPGal
A TripAdvisor Member
4 of 5 stars Reviewed August 1, 2015 via mobile

This was a really great hotel. Clean, convenient,free laundry room and kitchen helped with the long stay. And the rental cabinet was great, we got monopoly and played for days. I would definitely stay here again. Only complaint is the walls and ceiling is paper thin!

Helpful?
Thank A TripAdvisor Member
Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for staying here with us at Candlewood Suites Knoxville Airport! We are extremely happy you enjoyed our Candlewood Suites Lending Locker & Library. We hope to see you soon in the near future. More 

Carneys Point, New Jersey
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 2, 2015

It serviced it's purpose; we had a place to sleep and shower for a 2 day visit in the town. It is average. I was able to use the gym and sit out at the pool area. This was my 2nd stay here; next time I personally wish to not be so close to the airport and get a little... More 

Helpful?
Thank Redkoolayde
Hickory, North Carolina
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 8, 2015

Great place to stay. Staff was very helpful and friendly. Extended my discounted rate when I decided to stay an extra night. Room was spacious, 2 burner stove, dishwasher, full size fridge, lots of dishes. Very clean. Queen bed was comfortable with lots of pillows. Recliner to relax in. Can't say enough nice things about this hotel. I will definitely... More 

Helpful?
Thank shawn r
Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for taking the time to post a review for our Candlewood Suites Knoxville Airport. We are extremely pleased to know you enjoyed your stay with us, and very thankful you booked us for a 2nd night stay. We look forward to seeing you again for future visits. More 

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