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Candlewood Suites Knoxville Airport-Alcoa

2.0 of 5
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176 Cusick Road, Alcoa, TN 37701
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Candlewood Suites Knoxville Airport-Alcoa
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Ranked #5 of 16 Hotels in Alcoa
A recent review
4 of 5 stars reviewed 2 weeks ago
Rt66tbird Myrtle Beach, South Carolina
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60 reviews from our community

Traveler rating
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    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, South Carolina
Top Contributor
172 reviews 172 reviews
136 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very presentable property. Front desk agent, Kathy, friendly and helpful with a room change. While accessed from the highway, the Candlewood is set back about a block and quiet. Good price. Better reviews than many others in the area.

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Tennessee
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location was convention to restaurants, but the traffic was very heavy, and made getting around difficult. The room was clean and the staff was friendly. We stayed 2 nights, but they did not clean the room after the first night...Perhaps because it was a suite that many rent by the week/month, they do not feel the need to tidy... More 

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1 review
2 of 5 stars Reviewed March 23, 2015

We stayed while moving to about two weeks. It was clean and had a lot of amenities that made the transition between houses easier. The front desk ladies and gentleman were very nice and helpful. However, the person who handled accounts did not have their act together. The first warning sign was when the lady asked how we planned to... More 

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Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for staying with us at Candlewood Suites Knoxville Airport! We apologize for your inconvenience experienced at our property. Our credit/debit card authorizations are released the day of checkout, unfortunately it is up to the individual's banking institute as they may hold the authorizations up to 21 days. If your still experiencing these authorizations on your account, contact us... More 

East Coast
Top Contributor
117 reviews 117 reviews
87 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed March 21, 2015

Everything went smoothly. Spotlessly clean room. Welcoming staff, that was eager to please. Complete little kitchen. Quiet room, no exterior or interior noises. We would visit again, perfect for our one night stay.

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Sarasota, Florida
Top Contributor
55 reviews 55 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

Very nice accommodation with the convenience of a kitchen in all rooms. Within 3 miles of city of alcoa. Amenities are good. Clean and comfortable rooms. Friendly staff. Free laundry services to guests. Close to everything and only 30 minutes to Gatlinburg. Would recommend this hotel.

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Louisville, Tennessee
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Had a hard time finding a hotel that would take us and our two dogs and cat then called Candlewood. Yes, they had a room, and, yes, they take pets! Well, having stayed at places that took pets before, I was prepared for an old run down place. To my surprise, this hotel is new, clean and has lots of... More 

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Chasity I, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Here at Candlewood Suites Knoxville Airport, we deeply appreciate you staying with us and for you giving us such a wonderful review. We hope to see you again in the future and rest assure we will be here for you. Thank you! Chasity Izzo General Manager More 

Knoxville, Tennessee
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 17, 2015

Made arrangements to stay here when the rates at another location nearby that was higher rated on Tripadvisor suddenly jumped during a local snow and ice event, and I needed early morning airport access. Have to say I was pleasantly surprised...nice kitchenette, everything seemed pretty new or at least updated. Front desk helpful and efficient, can't ask for more, and... More 

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Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 7, 2015

I arrived at the Candlewood Suites after a very long day in the airports. The hotel is close to the airport and a Starbucks. At check in I found the staff was very friendly and efficient. When I entered my room, a king suite, I was very pleased with the cleanliness and condition of the room. There was a little... More 

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Jupiter, Florida
2 reviews
5 of 5 stars Reviewed September 10, 2014

This hotel was a great find. Very comfortable and clean with a full kitchen and desk space. It is close to the airport, which we needed, but there was no noise. The front desk staff were very accommodating. The restaurant suggestion was excellent. I would definitely stay again. I've never submitted a survey before, but we really liked this hotel.

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CandlewoodAlcoa_TN, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Jalar89, Thank you so much for taking the time to write a review about your experience. I am glad we could make you feel right at home! Sincerely, Donnie Barnett GM Candlewood Suites Alcoa TN More 

California, Maryland
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 12, 2014

We were down in the Knoxville area for 4 nights for a wedding. We stayed the first two nights at Candlewood and the second two nights at a bed and breakfast near the wedding venue. After our stay at the B&B we can safely say we would have rather stayed all 4 nights at Candlewood! I've stayed in one before... More 

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CandlewoodAlcoa_TN, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Hannah, I am glad we could meet and exceed your expectations. Thanks for taking the time to list all of the things that Candlewood offers that made your stay great. We want you to feel right at home here in East TN! Please stop in next time you are in our area! Sincerely, Donnie Barnett GM Candlewood Suites Alcoa TN More 

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