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Comfort Suites Airport

2.0 of 5 140 Cusick Rd., Alcoa, TN 37701
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Comfort Suites Airport
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Comfort Suites Airport
Comfort Suites Airport
Comfort Suites Airport
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68 reviews from our community

Traveler rating
    18
    22
    14
    9
    5
See reviews for
21
16
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 15, 2014

I came to comfort suites after having a bad experience at the days inn a few blocks away. I had been traveling for 7 hours and just wanted to sleep. I pulled into the parking lot waiting on getaroom.com to find me a different hotel. There was a man standing outside when I pulled up. I asked if he worked... More 

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Franksville, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

A one nighter here, late check in, but a great deal on a weeknight. Great for business traveler, plenty of amenities, VERY convenient to the airport (also I think they have a shuttle). My only negative to this was no French vanilla creamer.... Hey I'm kind of high maintenance! BUT even better... Starbucks is right next door. My king room... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to write a review for us. We are so pleased that our property worked for you. Please return soon! More 

1 review
4 of 5 stars Reviewed October 7, 2014

Our family traveled from Indiana to bury a very close family member...during our stay Jackie at the front desk went above and beyond to make us as comfortable as possible. ..the rooms weren't the best...but when you have Mr. Jackie at your service, u tend to overlook the downfalls of the hotel...Thank you Jackie for your wonderful service and going... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your review. We are so pleased that you were comfortable and that Jackie could be of service. We hope you return soon! More 

Georgia
Top Contributor
63 reviews 63 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed here for the Maryville Cross Country invitational at Maryville College. The staff was extremely friendly to us and to other guests arriving. The breakfast was good. The hotel was quiet at night. The room was very nice and spacious.

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your positive review! We are so happy that you enjoyed your stay with us! Please visit us again soon. More 

Trenton
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

After kayaking the Hiwassee river, I drove to this cool hotel for a good nights rest. The hotel was quiet, very clean and has a nice breakfast room with plenty of breakfast options. The room was very nice and clean with a comfortable couch. The bed had the nice pillow top mattress. There are sinks in both the bathroom as... More 

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to provide your review. We are so pleased that our property worked for you and hope that you return soon! More 

flowery branch
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

We got an unbelievable rate for a king room with a sofa bed; however, the breakfast was not full of healthy choices. Had boxed doughnuts, ugh. Even though our room was very clean, due to the paper thin walls, we had a terrible nights sleep. The sofa bed was pretty torn up. There was only one guy who ran the... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you sharing your review. It's yours reviews like yours that allows us to continue to grow. We are currently working on renovating the property and would love if you could give us a second chance. More 

Cottage Grove, Minnesota
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 24, 2014

My husband and I were staying at this hotel for 2 nights as we were going to be riding our motorcycle in the mountains. This hotel is fairly close to where we would be riding. Robert at the front desk was awesome. i got the feeling this hotel was not fully staffed. Poor Robert seemed to be running his legs... More 

Was this review helpful? Yes 1
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your review. Your feedback is very valuable to us. As per your suggestions, we are currently working on renovations to the property. We hope that you will visit us again so that we can meet and exceed your expectations. More 

Church Hill, Tennessee
1 review
2 of 5 stars Reviewed August 9, 2014

The woman at the front desk was very nice and professional. The room was clean and quiet, however when we walked downstairs to checkout the swimming pool and jacuzzi it was DISGUISTINGLY FILTHY!!! There was no way i would have gotten in that water .....i just dont understand why they cant clean it.....all it would take is some soap ..clorox... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your review. I sincerely apologize for the issues you have encountered and assure that it is not a good representation of what we want to provide our guests. We are currently working on renovations to the property, which will include renovating the pool. Thank you for staying with us and we hope that you give us... More 

Deerfield beach
1 review
4 of 5 stars Reviewed July 10, 2014 via mobile

Greeted by very friendly staff!! Everything was pre-paid at a great rate and there were no surprises or hassles with check-in or check-out. After a long day and flight we had a great night's sleep on a very cozy and comfortable bed and thankfully didn't even hear the airport noise!! Very spacious suites with fridge was a plus! Continental breakfast... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to provide your review! We are so pleased that your stay was enjoyable and relaxing. We look forward to your next visit. More 

Hampton
1 review
1 of 5 stars Reviewed July 4, 2014

There were bugs crawling around the pool and my room. My sheets and mattress pad had stains, a hair that was not mine or my husbands and bugs on them! I called the front desk and Jakie, the front desk clerk, said he could give us sheets but there where no extra mattress pads. (Why are there only just enough,... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your review. I sincerely apologize for the issues you have encountered and assure that it is not a good representation of what we want to provide our guests. Your incident has been taken very seriously by all of our staff. However, it should be noted that this is an isolated incident. Our guests, past and future,... More 

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Additional Information about Comfort Suites Airport

Address: 140 Cusick Rd., Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Airport 2*
Number of rooms: 59
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Also Known As:
Comfort Suites Alcoa
Alcoa Comfort Suites

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