I booked this hotel primarily because it advertises free 24 hour shuttle to and from the airport. When I got back from my flight they would not pick me up. I had to pay for a taxi to take me to the hotel to get my car. When I called the hotel, the female desk clerk was very rude. I... More

I am far behind on my ratings of hotels so a hotel has to be really great or really bad for me to post. Well this one is really bad. (I have been participating in Choice hotels, stay 2 get one free night the last couple of weeks and have stayed in several different hotels in the chain.) I will... More

A typical Comfort Suites property with a better than average room. Everything was clean, neat and in good repair. Good internet with no connection problems. The room was huge and had a reasonable working area. All in all, exactly what I expected and a good bargain. More

Excellent place to stay! Arrived early and was allowed to check in early. Quick and easy check-in process. Nice, clean room with enough space for me and teenage daughter. Felt safe and enjoyed our stay. Didn't use the pool or workout facilities due to only staying overnight. Good location with Starbucks across the street and Ruby Tuesday two doors down.... More

If you need a place close to the airport, this is really close. There is a difficult driving turn from the hotel on to the main highway. However, the staff, the room and everything else were fine. There is a coin-operated laundry for guests. We would stay here again. More

Approximately 15 min from Neyland stadium parking. Comfortable and clean. Airport noise easily heard but not a busy airport. Closed at night with last flight around 10 pm. Standard breakfast bar with no restaurant on site. Plenty of food choices within one mile (Ex: Ruby Tuesday 2 minute walking distance). Staff friendly and helpful. Vending and ice machines only on... More

Pretty nice little hotel! We were just passing through to see family after our honeymoon and came here after leaving Family Inns (Their room was horrible!). It was only $20 more than Family Inns and 10x Nicer! Great breakfast! Clean, Spacious, Secure rooms. Comfy bed! The staff was very friendly and SO Helpful!! Thank you all and We Will definitely... More

We had to wait 20 minutes to check in. The poor gal behind the desk works 16 hour days, she was nice but harried. The pool and hot tub had black scum on the bottom. The carpet in the hallways was wrinkled. Our room smelled musty thank goodness for a window. Room was a good size but questionable in the... More

This Comfort Suites has seen better days. It is understaffed: unable to get a pick up at airport despite advertising an airport shuttle and no one was overseeing the continental breakfast. Coffee tastes like hot water. There is an odd odor upon entering the hotel that smells like they have tried to mask it with air fresheners. It is priced... More