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Comfort Suites Airport

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140 Cusick Rd., Alcoa, TN 37701
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Comfort Suites Airport
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Comfort Suites Airport
Comfort Suites Airport
Comfort Suites Airport
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71 reviews from our community

Traveler rating
    20
    21
    14
    10
    6
See reviews for
22
16
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Beaver Creek, MN
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel after arrival and before departure during the ice storm in February. They were very kind and on-time getting me to and from the airport. They will call a taxi if need be at their expense. Room was very clean and the air much better to breathe than others visited during the week. Continental breakfast provided... More 

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Asheville, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

TV only had fussy b&w picture, telephone wasn't even connected...broken phone wire was on floor, roof leaked during rain flooding the bathroom floor, a couple lamps were burned out, breakfast was offered but looked so bad that we opted to go out to restaurant. When we went to front desk to complain there was no one to be found, so... More 

Was this review helpful? Yes 2
Morristown, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed here before because it is close to the airport and I park and get the shuttle to take me over to the airport. When I arrived to check in the front desk clerk said to me "You are not park and fly are you?" I replied I was. She the informed me I was supposed to pay... More 

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Chattanooga, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2015

We were in town on business and the front desk upgraded us to whirlpool suites, which was a nice touch having to travel just before Christmas. The rooms were spacious and clean, and in addition to everything advertised being in the rooms, there was conditioner! Housekeeping did a great job during our 3 night stay, too. The breakfast was everything... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 15, 2014 via mobile

I came to comfort suites after having a bad experience at the days inn a few blocks away. I had been traveling for 7 hours and just wanted to sleep. I pulled into the parking lot waiting on getaroom.com to find me a different hotel. There was a man standing outside when I pulled up. I asked if he worked... More 

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Franksville, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

A one nighter here, late check in, but a great deal on a weeknight. Great for business traveler, plenty of amenities, VERY convenient to the airport (also I think they have a shuttle). My only negative to this was no French vanilla creamer.... Hey I'm kind of high maintenance! BUT even better... Starbucks is right next door. My king room... More 

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to write a review for us. We are so pleased that our property worked for you. Please return soon! More 

1 review
4 of 5 stars Reviewed October 7, 2014

Our family traveled from Indiana to bury a very close family member...during our stay Jackie at the front desk went above and beyond to make us as comfortable as possible. ..the rooms weren't the best...but when you have Mr. Jackie at your service, u tend to overlook the downfalls of the hotel...Thank you Jackie for your wonderful service and going... More 

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your review. We are so pleased that you were comfortable and that Jackie could be of service. We hope you return soon! More 

Georgia
Top Contributor
74 reviews 74 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed here for the Maryville Cross Country invitational at Maryville College. The staff was extremely friendly to us and to other guests arriving. The breakfast was good. The hotel was quiet at night. The room was very nice and spacious.

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your positive review! We are so happy that you enjoyed your stay with us! Please visit us again soon. More 

Trenton
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

After kayaking the Hiwassee river, I drove to this cool hotel for a good nights rest. The hotel was quiet, very clean and has a nice breakfast room with plenty of breakfast options. The room was very nice and clean with a comfortable couch. The bed had the nice pillow top mattress. There are sinks in both the bathroom as... More 

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to provide your review. We are so pleased that our property worked for you and hope that you return soon! More 

flowery branch
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

We got an unbelievable rate for a king room with a sofa bed; however, the breakfast was not full of healthy choices. Had boxed doughnuts, ugh. Even though our room was very clean, due to the paper thin walls, we had a terrible nights sleep. The sofa bed was pretty torn up. There was only one guy who ran the... More 

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Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you sharing your review. It's yours reviews like yours that allows us to continue to grow. We are currently working on renovating the property and would love if you could give us a second chance. More 

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