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Comfort Suites Airport

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140 Cusick Rd., Alcoa, TN 37701
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Comfort Suites Airport
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Comfort Suites Airport
Comfort Suites Airport
Comfort Suites Airport
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72 reviews from our community

Traveler rating
    20
    22
    14
    10
    6
See reviews for
23
16
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (19)
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Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Spent the night here last weekend with wife and kids. Hotel staff was friendly and responsive to our requests. The pull out sofa did not work but the staff was able to get a different pull out sofa in our room quickly. The only negative was the pool. As soon as the door was opened to the pool area you... More 

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Beaver Creek, MN
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2015

I stayed in this hotel after arrival and before departure during the ice storm in February. They were very kind and on-time getting me to and from the airport. They will call a taxi if need be at their expense. Room was very clean and the air much better to breathe than others visited during the week. Continental breakfast provided... More 

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Asheville, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

TV only had fussy b&w picture, telephone wasn't even connected...broken phone wire was on floor, roof leaked during rain flooding the bathroom floor, a couple lamps were burned out, breakfast was offered but looked so bad that we opted to go out to restaurant. When we went to front desk to complain there was no one to be found, so... More 

Was this review helpful? Yes 2

Travelers are raving about these Alcoa hotels

Morristown, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 23, 2015

I have stayed here before because it is close to the airport and I park and get the shuttle to take me over to the airport. When I arrived to check in the front desk clerk said to me "You are not park and fly are you?" I replied I was. She the informed me I was supposed to pay... More 

Was this review helpful? Yes 1
Chattanooga, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 4, 2015

We were in town on business and the front desk upgraded us to whirlpool suites, which was a nice touch having to travel just before Christmas. The rooms were spacious and clean, and in addition to everything advertised being in the rooms, there was conditioner! Housekeeping did a great job during our 3 night stay, too. The breakfast was everything... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014 via mobile

I came to comfort suites after having a bad experience at the days inn a few blocks away. I had been traveling for 7 hours and just wanted to sleep. I pulled into the parking lot waiting on getaroom.com to find me a different hotel. There was a man standing outside when I pulled up. I asked if he worked... More 

Was this review helpful? Yes 1
Franksville, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

A one nighter here, late check in, but a great deal on a weeknight. Great for business traveler, plenty of amenities, VERY convenient to the airport (also I think they have a shuttle). My only negative to this was no French vanilla creamer.... Hey I'm kind of high maintenance! BUT even better... Starbucks is right next door. My king room... More 

Was this review helpful? Yes 1
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to write a review for us. We are so pleased that our property worked for you. Please return soon! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Our family traveled from Indiana to bury a very close family member...during our stay Jackie at the front desk went above and beyond to make us as comfortable as possible. ..the rooms weren't the best...but when you have Mr. Jackie at your service, u tend to overlook the downfalls of the hotel...Thank you Jackie for your wonderful service and going... More 

Was this review helpful? Yes 1
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your review. We are so pleased that you were comfortable and that Jackie could be of service. We hope you return soon! More 

Georgia
Top Contributor
85 reviews 85 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed here for the Maryville Cross Country invitational at Maryville College. The staff was extremely friendly to us and to other guests arriving. The breakfast was good. The hotel was quiet at night. The room was very nice and spacious.

Was this review helpful? Yes 1
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your positive review! We are so happy that you enjoyed your stay with us! Please visit us again soon. More 

Trenton
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

After kayaking the Hiwassee river, I drove to this cool hotel for a good nights rest. The hotel was quiet, very clean and has a nice breakfast room with plenty of breakfast options. The room was very nice and clean with a comfortable couch. The bed had the nice pillow top mattress. There are sinks in both the bathroom as... More 

Was this review helpful? Yes
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to provide your review. We are so pleased that our property worked for you and hope that you return soon! More 

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