We stayed here simply because it was next to the airport and had an early flight the next morning. It's convenience outweighs the look and feel of the place. It's a very dated building that Hilton should seriously upgrade. The room was clean, bed comfortable, and bathroom adequate. However, the wallpaper was peeling in areas, lighting dim, and the overall...
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Thank you for your comments concerning your recent stay at our hotel. I appreciate the feedback, as it helps me to see what areas of the hotel operation need improvement. I want to apologize for the peeling wallpaper and dim lighting in the room. This is unacceptable and I will take action to correct immediately. Our Executive Lounge is newly...
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nice rooms - did not use the pool or spa - quiet floor - nice to have access to snacks etc Dining room meal was very good - great service and friendly staff
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Thank you very much for the nice comments concerning the Hilton Knoxville Airport. I am glad you enjoyed your stay with us, and hope you will choose the Hilton Knoxville Airport again the next time you travel to Knoxville!
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We stayed at this Hilton because it is, literally, steps away from the airport and we had a very early flight out. The hotel is tired and in real need of an update. The bed was good and the pillows plentiful. This is one of my standards for a good hotel. On the other hand, things are getting worn out....
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Thank you for your comments concerning your stay with us. I want to apologize for the condition of the swimming pool. This is unacceptable to me, and I will take action to make sure it is corrected and does not occur again. I appreciate your business, and hope you will choose to stay with us again the next time you...
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There are good and not so good things to report about this hotel. I've stayed here before and this visit was the worst time I've had here although the staff did try to make at least some of it better.
Before continuing, there is a baseline I use for all hotels and it's fairly simple: 1) Is it clean? 2)...
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Thank you for your comments concerning your recent stay at our hotel. I appreciate the feedback, as it helps me to see what areas of the hotel operation need improvement. I want to sincerely apologize for the problems you experienced with maintenance and housekeeping. I assure you I will take action to make sure this does not happen again. The...
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We stayed over nigt befoer our flight out the next morning. Within walking distrance to the airport and they let you park and fly. Althought the hotel is not new is is very well kept and updated. The rooms are nice and spacious. Warning the Lobby and lounge are open to al floors which makes it a little noisy. Otherwise,...
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Thank you for the nice comments concerning the Hilton Knoxville Airport. I am glad you enjoyed your stay with us, and hope you choose us again the next time your travels bring you to Knoxville!
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its a great location for people flying in and out of the airport. can walk from the terminal to the hotel. i have read other reviewers issues about checkin and room quality but i did not face any issues. i was satisfied and rested well, ate well after a long trip.
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Thank you for the nice comments concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay with us. We are connected to the Knoxville airport terminal by a covered walkway, and offer complimentary wireless internet. Our goal is 100% guest satisfaction and always strive for quality clean rooms, great friendly service, and super food....
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Hospitality is apparently nonexistent with the front desk staff. The gentleman who checked me in never made eye contact with me one time. He acted as if it were an inconvenience for me to be checking in to the hotel. This is a very old and outdated property. It appears they have tried to update this hotel but the bathrooms...
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Thank you for your feedback on your stay with us. I want to apologize for the poor service from the front desk..this is totally unacceptable to me and I will take action to make sure it never happens again. We are continually updating our hotel, having recently added new 37" HDTV's and desk chairs in all guest rooms. We will...
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Walking distance to the airport, very clean. One of the best non resort pools I have seen in a long time. Food selection at the restaurant does not cater to kids.
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Thank you for your comments concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay with us! The Hilton Knoxville Airport is very convenient to Knoxville McGhee Tyson airport with a covered walkway connecting us to the terminal. I appreciate the feedback on the restaurant catering to kids. I will meet with Fred Weekley,...
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I have chosen this hotel with my past experince. Location is great, staff is friendly and helpfull.
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Thank you for the nice comments concerning your recent stay at the Hilton Knoxville Airport! I appreciate your business, and hope you choose us again the next time you travel to Knoxville.
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Here for the last night of a two week trip in the area. room smells old, and most important the gentleman (so called) at the check in was rude, condescending an a smart aleck withouth trying to be one. I asked a simple question about returning a rental car (the hotel is next to the airport) and got a rude...
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Thank you for your comments concerning your recent stay at the Hilton Knoxville Airport. I really appreciate the feedback, as it helps me to see what areas of the hotel operation need improvement. I want to sincerely apologize for the poor service you received from the front desk clerk. This is totally unacceptable to me, and I will take action...
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36 Reviews
