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All 16 Alcoa hotels

Hilton Knoxville Airport

3.5 of 5 Hotel   |   2001 Alcoa Highway, Alcoa, TN 37701-3163
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68%
Ranked #8 of 16 hotels in Alcoa
A recent review
5 of 5 stars reviewed 5 days ago
Archie T Carlsbad, United States
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297 people have reviewed this hotel

Traveler rating
    100
    99
    65
    22
    11
See reviews for
70
53
36
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Nashville
Top Contributor
57 reviews 57 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed yesterday NEW

they want their hotel back. I'll try really hard to be objective: the staff are friendly and I enjoyed the drinks we had in the bar. The executive level lounge was decent, and there was a parking lot so we didnt' have to pay to park. The rest: I was afraid to go barefoot in my room - the carpet... More

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Franklin, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is dated, has full size beds rather than queen and does not offer breakfast. Breakfast looked terrible, cold and over priced. It was $35 for three people. Parking too far from hotel, and you have to walk back even in dark. There was no security and no valet service. This hotel is in no way worth the price!... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how... More

Carlsbad, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The bartender is worth the price of admission. Great drinks, terrific stories & conversation...and a perfectly prepared filet mignon. I will definitely go back. Plus, the hotel is a very short walk from the airport under a covered walkway. Definitely, a hidden gem in the gateway to the Smokey Mountains.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review of the Hilton Knoxville Airport. I am glad you enjoyed your stay with us! Thank you very much for your business and I hope you have another opportunity to stay with us again soon. More

Boston area, United States
1 review
5 of 5 stars Reviewed 1 week ago

You really do WALK to the airport! The bell hops drive you the 3-5 minutes to restaurants/shops in the area! The pool area is small but luxurious. I had a corner room with a king size bed and I will definitely stay here every time I come to the area! It was amazing!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on the Hilton Knoxville Airport. I am glad you had an amazing stay with us and enjoyed our convenient location to the Knoxville McGhee Tyson airport terminal as well as our complimentary hotel shuttle. Thank you very much for your business and I hope you have another opportunity to stay... More

Morganton, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Accommodations were clean, well-organized and pleasant! The restaurant had some issues; the staff had trouble with my order for dinner. I ordered "well-done" steak and received a "small, raw steak with lots of fat and gristle!" This was a FIRST TIME that this had happened to me at THIS HOTEL. I was quite surprised at the lack of quality of... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for the review on our hotel. I do want to apologize for the poor service from our restaurant while your were our guest. This is not acceptable and I will meet with our Food & Beverage Director to discuss this issue and take action to make sure it does not happen again. Thank you very much for your... More

Salt Lake City, Utah, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Maybe its just that the last few nights ive been in a bad rural hotel- but thos hilton was like a haven for me. At the end of a long work trip I got to rest relax and rhe staff made sure I was comfortable. Plus getting to the airport couldn't have been easier. Thanks for the great night!

Was this review helpful? Yes
bcable21, Manager at Hilton Knoxville Airport, responded to this review

Thank you so much for your excellent review of our property. We are so glad to hear you had a relaxing night at our hotel before you had to depart the next day, and I am happy to hear our staff took great care of you. We hope to see you again soon! More

Top Contributor
53 reviews 53 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room was huge and the location can't be beat for making my 5am flight back home. the room was clean and the a/c was working and i couldn't turn it down, so, i just turned it off. the staff was friendly at check in

Was this review helpful? Yes
bcable21, Manager at Hilton Knoxville Airport, responded to this review

Thank you so much for your wonderful review about your stay with us at the Hilton Knoxville Airport. I am so glad you had a great stay with us, and I am happy to hear you found your room enjoyable. We hope you will stay with us again soon! More

Greeneville, Tennessee, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We utilize this hotel as a "Staging" area for firefighters going from the southern states out west to help fight wildfires. The staff is ALWAYS helpful, nice, and most importantly for government unexpected occurrences, accommodating. But very important to ME is how comfortable the beds are, plenty of soft pillows, and a spacious room to crash in with a double... More

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bcable21, Manager at Hilton Knoxville Airport, responded to this review

Thank you so much for your wonderful review of our property! We always enjoy having your group stay with us, and we look forward to you coming back soon! More

Leesburg, Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Hilton Knoxville Airport last month while moving some of my 95 year old Dad's stuff to our farm in Virginia. My wife flew into Knoxville Airport to meet me and and the Hilton Knoxville Airport was a convenient place to stay. It turned out to be a delightful place to stay! The hotel... More

Was this review helpful? Yes
bcable21, Manager at Hilton Knoxville Airport, responded to this review

Thank you so much for your wonderful review of our property. I am so glad you enjoyed your stay with us, and I am happy to hear you enjoyed the biscuits and gravy!! We look forward to welcoming you back to our hotel when you travel back to this area. More

1 review
1 of 5 stars Reviewed 2 weeks ago

A staff member at the bar made a derogatory comment toward my son. We reported it to upper management and nothing was done. We were very disappointed that the issue was never addressed or resolved. In the past, this was the only hotel we frequented when we visited this area; however, we will never stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry to hear you experienced an undesirable level of customer service and assure you we have addressed the problems you mentioned with our staff. Please know that we value each of our guests and we appreciate you alerting us to this issue. We... More

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Additional Information about Hilton Knoxville Airport

Address: 2001 Alcoa Highway, Alcoa, TN 37701-3163
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Knoxville Airport 3.5*
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Also Known As:
Hilton Knoxville Airport Hotel Alcoa
Hilton Hotel Knoxville Airport
Hilton Hotel Alcoa
Hilton Alcoa
Alcoa Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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