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Hilton Knoxville Airport

#6 of 16 Hotels in Alcoa
Certificate of Excellence
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2001 Alcoa Highway, Alcoa, TN 37701-3163
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Hilton Knoxville Airport
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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alexander, United States
5 of 5 stars Reviewed 2 days ago NEW

It was a wonderful hotel. Everyone was very nice, We will return soon. It had a beautiful pool. Also, there was a nice fitness center to work out. My friends thought the lounge was decorated very nice too. Every hotel that I have gone to has been good as long as I stay at a Hilton Property. This ensures a... More 

Review collected in partnership with Hilton Hotels & Resorts

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Helena, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This Hilton is tasteful, clean and with a few nice amenities such as coffee in the lobby with granola bars for a quick grab and go breakfast. The pool is too small for lap swimming but the exercise room has numerous pieces of equipment that work well. It is a 200 yard safe walk to the airport. The air conditioner... More 

Review collected in partnership with Hilton Hotels & Resorts

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Atlanta, GA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed due to late night arrival in Knoxville. No doubt a convenient location. But that's where good news stop. Property is old and badly maintained with mold in bathrooms and dirty carpets. I arrived at 10pm and they had no food in the entire property and no interest on helping in any way. This is mostly a crew hotel... More 

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review of our hotel concerning your recent stay. The hotel is scheduled to begin a complete renovation starting in mid September that will address your concerns. We are excited about these upcoming renovations as we strive for 100% guest satisfaction! I do apologize concerning your issue with no food at 10pm, but do not understand this... More 

St. Petersburg, Florida
Level Contributor
373 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This place needs a rehab. Carpets old & ripping from the pad, outdated rooms. Not what I expected from a full service Hilton hotel. The breakfast was good and reasonably priced. Their service was friendly.

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review of our hotel concerning your recent stay. The hotel is scheduled to begin a complete renovation starting in mid September that will address your concerns. We are excited to improve our product and assure you that it will meet and exceed your expectations when the renovation is completed! Thank you very much for your business... More 

Greeneville, TN, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton makes your trip a little more worry free. It's easy and safe to walk from the hotel on a covered and lighted walkway to the baggage area in the terminal. This is great for early morning flights--park your car in their lot, stay the night, walk to the terminal. No brainer. Stay again upon return, or simply pick... More 

Review collected in partnership with Hilton Hotels & Resorts

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your visit with us and our convenient location connected to the Knoxville McGhee Tyson airport terminal via a covered walkway. Thank you very much for your business and I hope you will have another... More 

1 review
3 of 5 stars Reviewed 1 week ago

Hotel is right next to airport. Parking lot across the street and down. It was very full when I was there so the walk was at least 100 yards. My room smelled very strongly of smoke and the carpet was a bit dirty. I was unable to change because the hotel was full. My room was above the dumpsters and... More 

Review collected in partnership with Hilton Hotels & Resorts

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your visit with us and our convenient location connected to the Knoxville McGhee Tyson airport terminal via a covered walkway. I do apologize for the problems you experienced with your guest room and I... More 

Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Negatives: --Parking is an issue. You have to park away in open and then walk to the hotel. --Cleanliness is an slight issue. If you look thoroughly you could find rough edges, used paper napkins in corner of wardrobes (I bet its difficult to reach where I saw it, but hey I still saw it) --Not having that comforting /... More 

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at our hotel. I am sorry about the cleanliness issues and I will take action to correct this immediately. Our parking is complimentary and we are only 30 minute drive from the entrance to the Smoky Mountain National Park. Thank you very much for... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

We had our wedding at The Capitol Theatre in Maryville and our bridal party and many guests stayed here. We were more then pleased with our stay! Sabrina Heath the sales manager there was so easy to work with and worked with us every step of the way! The hotel was very accommodating with group booking and were also very... More 

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay with us and I hope your wedding was a wonderful and memorable event. I do apologize about the problem in our bar area and I will take action to make sure that... More 

Alcoa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have used this hotel in the past for graduation celebrations. We we were evacuated from our home due to the CSX train derailment we left our home and went straight here. Another hotel did not even cross our mind.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am sorry about you being evacuated from your home due to the train derailment but I am glad we were able to accommodate you under these difficult circumstances. I am glad you enjoyed your stay with us !... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Located within walking distance from the Knoxville Airport and easy to get to via car. Full service restaurant and bar located in the atrium of hotel. The breakfast buffet is excellent and is only $10.95. Rooms are a little older but the beds are very comfortable and good constant water pressure on the shower. This is a... More 

Was this review helpful? Yes
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay with us and our convenient location to the Knoxville airport terminal. Thank you very much for your business and I hope you have another opportunity to stay with us again soon! More 

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