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Holiday Inn Express Alcoa (Knoxville Airport)

#8 of 16 Hotels in Alcoa
Certificate of Excellence
2.5 of 5
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130 Associates Blvd, Alcoa, TN 37701
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Holiday Inn Express Alcoa (Knoxville Airport)
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Ranked #8 of 16 Hotels in Alcoa
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
407debraz Coppell
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coppell
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Convenient location and friendly service. Small breakfast area but good choices and clean. Wifi worked well, room was clean and everything worked well. Fast and friendly check in helped as it had been a long day and we were quite tired.

Was this review helpful? Yes
Amarillo, Texas
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

very nice room, and comfortable bed, good nights rest, super quite, fast internet, customer service needs a some improvement, , but really a nice place to stay resturants are close by !!! hotel is very clean great lighting on parking lots breakfast selection is good

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Bob W, General Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

We are thrilled that you enjoyed your stay at the Holiday Inn Express Alcoa, TN. We hope you choose to stay with us again when you are in the Alcoa/Knoxville area. Thank you. More 

Jamestown, North Dakota
1 review
1 of 5 stars Reviewed 3 weeks ago

We got in late, and there was no one at the front desk to let us in. Someone was in the lobby, not sure who, a guest maybe?? Anyway, she located the front desk clerk, but it took her several minutes to get to the front desk, only to ask, did you need something? Now remember we are still standing... More 

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Bob W, General Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your comments, we are disappointed that your stay did not meet your standards, or ours. We will use your review as a teaching tool for our staff. Thank you for staying at the Holiday Inn Express in Alcoa TN. Although your stay did not meet expectations, we hope to see you in the future. Thank you. More 

Level Contributor
197 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a former platinum member (now im gold because i used my earned points so t he y lowered my status) i used to stay at HIE frequently. The reason I stopped is because of many of the features of this hotel. I gave up my status and now stay at Marriot of Hilton properties because the beds are consistently... More 

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Bob W, General Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for choosing to stay at the Holiday Inn Express Alcoa, TN. We strive to satisfy every guest and use all feed back as a teaching tool. Our goal is 100% satisfaction and guest recognition, we will certainly take your comments under advisement. Thank you. More 

Louisville, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

Have stayed there regularly for past two years while visiting family and exploring the Smoky Mountains. Easy access, ample parking for truck and motorcycle trailer, and steak house across the street. Usually able to get a room short notice, unless UT is playing. Rooms are clean and comfortable, and staff always friendly. If visiting Alcoa/ Maryville College, or riding the... More 

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indiana
Level Contributor
171 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 19, 2015

I stayed there without making a reservation in advance. The lady at the front desk was very friendly. The room was in perfect condition. The breakfast was very good. The price was reasonable. Definitely would stay again.

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Neshanic Station,NJ
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed April 18, 2015

we called twice to get information and reservation on shuttle from the airport. Always received friendly and correct advise. Were greeted promptly and friendly upon arrival and received access to our room. The room is smaller, including bathroom, than similar chain hotels. All amenities were clean and functional. Complimentary WIFI worked fine. Utilities were somewhat noisy, the waterpipes in particular.... More 

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Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback. We welcome all guest responses as we feel it helps us serve our future guest better. Thank you More 

Chattanooga, Tennessee
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 16, 2015

One of the most friendly Places we have stayed. The staff is always friendly and most accommodating. Breakfast is hot and rooms are always clean and quiet. Restaurants are close with an easy in and out. I am a member of IHG and can stay here using points which is a great value,

Was this review helpful? Yes
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for kind words, we are thrilled that you enjoyed your stay at the Holiday Inn Express Alcoa TN. More 

Winston Salem, NC USA
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed April 4, 2015

I stayed here while in the area for a funeral. My room was large, nicely furnished and very clean. I always check for bedbugs etc before I open my suitcase (no matter where I stay) and the whole unit was exceptionally clean. The staff was friendly and helpful. The price was excellent. And it's in a convenient location, either for... More 

Was this review helpful? Yes
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

We are thrilled that you enjoyed your stay at the Holiday Inn Express in Alcoa TN. We hope you choose to stay with us whenever you are in the area. Thank you. More 

Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 4, 2015

Hotel TVs are not known for high quality but this one strives to be the worst since HD was invented. The set itself is a brand so cheap the Dollar Store wouldn't carry it. (Hisense). The cable service is marginal and then they run it though this converter box that squeezes the video through a vomit filter. There is no... More 

Was this review helpful? Yes
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback, we value all guest input as we feel it will help us better serve our future guests. Thank you More 

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