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All 16 Alcoa hotels

MainStay Suites Alcoa Knoxville Airport

2.5 of 5 Hotel   |   361 Fountain View Circle, Alcoa, TN 37701
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89%
Ranked #3 of 16 Hotels in Alcoa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Cathy F Green Valley, Arizona
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98 reviews from our community

Traveler rating
    64
    19
    10
    4
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Alpharetta, Georgia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I rolled the dice on a Priceline bid and received an acceptance from Mainstay. We arrived mid afternoon and the first unsightly encounter was the set of main entrance doors. They were very worn and needed a good sanding with a few coats of paint. The smallest improvements can make a huge difference. Also, the window-style air conditioners on the... More

Was this review helpful? Yes 1
Green Valley, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were taking our granddaughter to college at Maryville College. The hotel staff were very accommodating. They helped us navigate the community with local maps and superior advice. Staff was friendly and breakfast selection was good.

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is a preferred hotel for Maryville College, and we appreciate the positive feedback we receive from our Maryville College guests confirming they made the right hotel choice for their students and visitors. We are located less than 5 miles from the school which makes for an easy commute to and from the hotel. You also get to... More

Morehead, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

First of all, the hotel staff is exceptionally kind and helpful! Definitely the friendliest I have ever seen. The room was nice and cozy and best of all clean. The kitchen had dishes and silverware which I was surprised to see. I didn't use the dishwasher in the room but it was clean and I'm sure it worked. The shower... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites team is pleased that you were able to share your positive and exceptional experience at our hotel on Trip Advisor. When you walk through our doors we want you to see and experience our Southern Hospitality first hand, and know that you are going to have a pleasant stay and receive the guest service you deserve. Our... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This was our first stay and our Suite was cozy, clean and perfect for a weekend get-a-way. By staying here, we were able to avoid much of the traffic leading into Cades Cove. Staff was friendly, welcoming and very helpful! This motel is highly recommended and is now one of our favorites!

Review collected in partnership with this hotel

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

This was our first stay and our Suite was cozy, clean and perfect for a weekend get-a-way. By staying here, we were able to avoid much of the traffic leading into Cades Cove. Staff was friendly, welcoming and very helpful! This motel is highly recommended and is now one of our favorites! I love to hear testimonies of guests that... More

nc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One night stay but would have stayed longer if our schedule would have allowed for it. Very friendly service people! Front desk service is to die for. Please forgive me but I forgot her name...something like Kendra? Anyway, she is a young pretty lady with dark hair originally from Greenback, Tn. (Yes, I waved as we drove thru your hometown.)... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your positive and enlightening experience of the MainStay Suites of Alcoa-Airport on Trip Advisor. The team strives to provide our guest exceptional above and beyond service during their stay, and we are pleased that you wanted to share this with other future potential guests. All of our guests are greeted with a... More

1 review
5 of 5 stars Reviewed August 16, 2014

We needed a place to stay long term while our house was being remodeled. We made reservations on short notice and could not get the same room for the full length of time. We had to make some room changes and Teagan and her staff (Kendra, Nick, Josh, Amy, all others) were understanding of our long term need and very... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites of Alcoa-Airport is the perfect fit for families in need of a place to stay during remodels and renovations. Our all suites rooms have a fully equipped kitchen and full size refrigerator, which is a great benefit when you need to stay for more than a few days at a time and have the ability to cook... More

1 review
5 of 5 stars Reviewed August 15, 2014 via mobile

Our two night stay ended up turning into eight nights while house hunting in the area. Our family of 3 plus our dog felt rather at home here. The staff was so nice & welcoming we couldn't have asked for more. The breakfast was always hot & fresh. Room was clean & efficient. Wifi was incredibly fast. We spent a... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites team welcomes you to the area! I am so glad you felt right at home and decided to turn your 2 night stay in to an 8 night stay! What a great compliment! We want our hotel to be your home away from home from our hot breakfast buffet in the mornings to the comfort of our... More

Cincinnati, OH
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 10, 2014

Stayed here last night-walked up, no reservation. Friendly staff, clean "suite-type" room, and comfortable bed. Typical, but good, breakfast. Would gladly recommend this to anyone looking for a good place to stay!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking a chance on the MainStay Suites of Alcoa, and sharing your positive experience on Trip Advisor. Our friendly team wants everyone to have an enjoyable stay and feel right at home the minute they walk tright hrough our front doors. Our number one goal is for our guests to receive exceptional customer service throughout their stay... More

Maryville, Tennessee
1 review
5 of 5 stars Reviewed July 25, 2014 via mobile

Stayed here 2 nights front office manager nick was very professional and friendly, Lisa breakfast attendent was excellent very nice hotel in good location better than hilton at the airport and Marriott in old Knoxville good breakfast, good people, good hotel couldn't asked for anything better! !! Thank you all so much!!!!!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for your most recent review on Trip Advisor, and for recognizing some of our wonderful team members. The MainStay Suites Team wants to provide every guest exceptional customer service with a smile and southern hospitality. Our location is one of the best benefits our guests will encounter when staying at our hotel. They will have easy access in... More

Leominster, Massachusetts
1 review
4 of 5 stars Reviewed July 24, 2014

Quickly, I was attending an acoustic guitar camp at nearby Maryville College, but had to check out of the dorm one night earlier than convenient for me. MainStay was the recommended hotel for the camp...as well it should have been! While actually getting through to a person to make a reservation took some effort on my part, all was completed,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your MainStay Suites Story with other future guests on Trip Advisor. I am so glad that you were able to experience the southern hospitality of the MainStay Suites first hand, and come away with a positive feeling and memorable memories. Hot Breakfast Buffet, Freindly faces, Clean Rooms and Comfortable Environment. What more... More

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Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Circle, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay

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