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All 16 Alcoa hotels

MainStay Suites Alcoa Knoxville Airport

2.5 of 5 Hotel   |   361 Fountain View Circle, Alcoa, TN 37701
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MainStay Suites Alcoa Knoxville Airport
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88%
Ranked #3 of 16 hotels in Alcoa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
nmiddle Maryville, Tennessee
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  • Reviews (90)
  • Photos (25)
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  • Room tips (16)
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90 people have reviewed this hotel

Traveler rating
    58
    18
    10
    3
    1
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23
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Maryville, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here 2 nights front office manager nick was very professional and friendly, Lisa breakfast attendent was excellent very nice hotel in good location better than hilton at the airport and Marriott in old Knoxville good breakfast, good people, good hotel couldn't asked for anything better! !! Thank you all so much!!!!!

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Leominster, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

Quickly, I was attending an acoustic guitar camp at nearby Maryville College, but had to check out of the dorm one night earlier than convenient for me. MainStay was the recommended hotel for the camp...as well it should have been! While actually getting through to a person to make a reservation took some effort on my part, all was completed,... More

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Jackson, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed at this property every time (5 times) when I return to Ride "The Tail of The DRAGON" since year 2009 I normally arrive with several friends and stay multiple days to ride The Smoky Mts and Blue Ridge Pkwy ... We also visit other areas of interest and scenery . This suite also gives a discounted rate... More

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General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

A TripAdvisor Member
4 of 5 stars Reviewed June 15, 2014

Our stay was very very nice, place was clean and the staff was friendly and helpful. The facilities were all updated. They accommodated our group very well I look forward to staying there again next year. The beds were comfortable and firm the rooms and bathrooms or very clean ( could use a few more towels though) and I'm sure... More

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General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete a Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Medway, Ohio
1 review
5 of 5 stars Reviewed June 15, 2014

My husband plays softball for a Senior Softball Club Dayton Legends Hitmen we have stayed here for a few years now they are awesome people Teagan is such a awesome sales girl to help you with your needs and all the other staff members are also amazing when we arrived there this yr there was a welcome Dayton Legends Hitmen... More

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General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete a Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, More

Alpharetta, Georgia
1 review
5 of 5 stars Reviewed June 15, 2014

I had a wonderful stay. Staff was very friendly and had a great breakfast. Great location and plenty of space for the family. Rooms were very nice and clean. Great customer service. Thanks to everyone and we will be back!

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General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to fill out a Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Smiths Grove, Kentucky
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 13, 2014

We had been riding motorcycles all day, I went right in the door and straight to the bathroom where I noticed there was no toilet paper on the roll. No biggie, I figured housekeeping had just forgotten to put it out. THEN, my husband came in the room, jumped straight in the shower so we could get cleaned up to... More

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General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

The Mainstay Suites takes pride in providing all of our guests with a clean room and exceptional customer service. We appreciate you taking the time to inform us about your recent stay with us. We use all guest feedback as a learning tool to improve our service. We would love another opportunity to provide you with the guest experience that... More

Philadelphia, PA
Top Contributor
516 reviews 516 reviews
335 hotel reviews
668 helpful votes 668 helpful votes
4 of 5 stars Reviewed May 12, 2014

I'm a platinum member in the Choice Rewards program, so I stay at a lot of Choice Hotels. The MainStay Suites is one of Choice's more obscure brands. It's kind of a "mid-level" extended-stay brand. Nothing too fancy, but useful if you're staying a few nights or want a little extra space for the family, or a kitchenette. For what... More

Was this review helpful? Yes 2
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for being a Choice Hotels Platinum Reward Member! We appreciate your business and your continued loyalty. The MainStay Suites is one of the chains under the Choice Hotels umbrella, and we are here to cater to guests that have extended stay or even one to three night needs. The fully equipped kitchens are great for today’s traveler. The... More

Maryville, Tennessee
1 review
5 of 5 stars Reviewed April 13, 2014 via mobile

I had a wonderful stay. I felt like I was at home while I was staying here. The staff was wonderful and breakfast was amazing. When I checked In I was greeted by Dana who was a delight. She was warming and so friendly. Dana made sure we ha everything we needed and just showed us what great customer service... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your pleasant experience at the MainStay Suites - Airport on Trip Advisor. The team is pleased to know you were taken care of from the moment you checked in to the minute you checked out. Our team works hard to deliver customer service with smile and ensure our guests needs are not... More

Hickory, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2014

I booked a group trip at this hotel, and the staff were awesome! They went above and beyond to make our group feel at home. They were so friendly! One of the kitchen staff even provided paper plates for our late night pizza. Thank you so much! We will be back!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your experience on Trip Advisor with other future potential guests. The MainStay Suites is the perfect hotel for all groups of all sizes. Our Group Manager works really hard to ensure our groups receive competitive pricing, extra value and southern hospitality with a smile. Our all suites hotel can accommodate large groups... More

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Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Circle, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay

25 photos of this hotel

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Room/suite (7)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 
Number of rooms
80

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