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All 16 Alcoa hotels

MainStay Suites Alcoa Knoxville Airport

2.5 of 5 Hotel   |   361 Fountain View Circle, Alcoa, TN 37701
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Ranked #3 of 16 Hotels in Alcoa
Certificate of Excellence 2014
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100 reviews from our community

Traveler rating
    66
    19
    10
    4
    1
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28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel 33 weeks a year this hotel is in my top 5.Nice and Friendly very good service with a smile.I love to cook and the room l had a 2 burner stove & a full size refrigerator and a disposal& pots & pans silverware.And not to forget the Dishwasher. Great time for my 10 day stay.

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites team is overjoyed that we have made your TOP 5! What a great compliment and testament to the exceptional customer service and experience we strive to deliver each and every day. Our all suites room is the perfect fit for those staying for short or long time periods. Our Hot Breakfast Buffet is a great way to... More

Tennessee
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a very early flight and wanted an economical hotel that would let us park free for a week. The Airport Hilton is at the airport but not economical. Main Stay was a perfect solution. The cost is about half the Hilton. Check in was fast and friendly. The room was just fine, clean and well-maintained. The driver was... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is the perfect fit for those that are looking for a great Park-N-Fly package. Enjoy a Hot Breakfast Buffet in the morning, 3 Restaurants within walking distance, clean and comfortable suites, complimentary shuttle service, and friendly customer service. Everything you need at a great competitive rate that could fit anyone’s budget. Thank you again for taking the... More

Alpharetta, Georgia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 16, 2014

I rolled the dice on a Priceline bid and received an acceptance from Mainstay. We arrived mid afternoon and the first unsightly encounter was the set of main entrance doors. They were very worn and needed a good sanding with a few coats of paint. The smallest improvements can make a huge difference. Also, the window-style air conditioners on the... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share with us your MainStay Suites experience on Trip Advisor. We appreciate your feedback and will use this as a tool and resource to make improvements for our future guests. Our number one priority is to provide exceptional customer service and our number two priority is to create a positive and enjoyful experience... More

Green Valley, Arizona
2 reviews
5 of 5 stars Reviewed September 3, 2014

We were taking our granddaughter to college at Maryville College. The hotel staff were very accommodating. They helped us navigate the community with local maps and superior advice. Staff was friendly and breakfast selection was good.

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is a preferred hotel for Maryville College, and we appreciate the positive feedback we receive from our Maryville College guests confirming they made the right hotel choice for their students and visitors. We are located less than 5 miles from the school which makes for an easy commute to and from the hotel. You also get to... More

Morehead, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2014

First of all, the hotel staff is exceptionally kind and helpful! Definitely the friendliest I have ever seen. The room was nice and cozy and best of all clean. The kitchen had dishes and silverware which I was surprised to see. I didn't use the dishwasher in the room but it was clean and I'm sure it worked. The shower... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites team is pleased that you were able to share your positive and exceptional experience at our hotel on Trip Advisor. When you walk through our doors we want you to see and experience our Southern Hospitality first hand, and know that you are going to have a pleasant stay and receive the guest service you deserve. Our... More

1 review
5 of 5 stars Reviewed August 26, 2014

This was our first stay and our Suite was cozy, clean and perfect for a weekend get-a-way. By staying here, we were able to avoid much of the traffic leading into Cades Cove. Staff was friendly, welcoming and very helpful! This motel is highly recommended and is now one of our favorites!

Review collected in partnership with this hotel

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

This was our first stay and our Suite was cozy, clean and perfect for a weekend get-a-way. By staying here, we were able to avoid much of the traffic leading into Cades Cove. Staff was friendly, welcoming and very helpful! This motel is highly recommended and is now one of our favorites! I love to hear testimonies of guests that... More

nc
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2014

One night stay but would have stayed longer if our schedule would have allowed for it. Very friendly service people! Front desk service is to die for. Please forgive me but I forgot her name...something like Kendra? Anyway, she is a young pretty lady with dark hair originally from Greenback, Tn. (Yes, I waved as we drove thru your hometown.)... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your positive and enlightening experience of the MainStay Suites of Alcoa-Airport on Trip Advisor. The team strives to provide our guest exceptional above and beyond service during their stay, and we are pleased that you wanted to share this with other future potential guests. All of our guests are greeted with a... More

1 review
5 of 5 stars Reviewed August 16, 2014

We needed a place to stay long term while our house was being remodeled. We made reservations on short notice and could not get the same room for the full length of time. We had to make some room changes and Teagan and her staff (Kendra, Nick, Josh, Amy, all others) were understanding of our long term need and very... More

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites of Alcoa-Airport is the perfect fit for families in need of a place to stay during remodels and renovations. Our all suites rooms have a fully equipped kitchen and full size refrigerator, which is a great benefit when you need to stay for more than a few days at a time and have the ability to cook... More

1 review
5 of 5 stars Reviewed August 15, 2014 via mobile

Our two night stay ended up turning into eight nights while house hunting in the area. Our family of 3 plus our dog felt rather at home here. The staff was so nice & welcoming we couldn't have asked for more. The breakfast was always hot & fresh. Room was clean & efficient. Wifi was incredibly fast. We spent a... More

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites team welcomes you to the area! I am so glad you felt right at home and decided to turn your 2 night stay in to an 8 night stay! What a great compliment! We want our hotel to be your home away from home from our hot breakfast buffet in the mornings to the comfort of our... More

Cincinnati, OH
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 10, 2014

Stayed here last night-walked up, no reservation. Friendly staff, clean "suite-type" room, and comfortable bed. Typical, but good, breakfast. Would gladly recommend this to anyone looking for a good place to stay!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking a chance on the MainStay Suites of Alcoa, and sharing your positive experience on Trip Advisor. Our friendly team wants everyone to have an enjoyable stay and feel right at home the minute they walk tright hrough our front doors. Our number one goal is for our guests to receive exceptional customer service throughout their stay... More

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Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Circle, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Number of rooms: 80
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay

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