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All 16 Alcoa hotels

MainStay Suites Alcoa Knoxville Airport

2.5 of 5 Hotel   |   361 Fountain View Circle, Alcoa, TN 37701
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89%
Ranked #3 of 16 hotels in Alcoa
Certificate of Excellence 2014
  • Overview
  • Reviews (94)
  • Photos (25)
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  • Room tips (17)
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94 people have reviewed this hotel

Traveler rating
    61
    19
    10
    3
    1
See reviews for
25
14
13
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
nc
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

One night stay but would have stayed longer if our schedule would have allowed for it. Very friendly service people! Front desk service is to die for. Please forgive me but I forgot her name...something like Kendra? Anyway, she is a young pretty lady with dark hair originally from Greenback, Tn. (Yes, I waved as we drove thru your hometown.)... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

We needed a place to stay long term while our house was being remodeled. We made reservations on short notice and could not get the same room for the full length of time. We had to make some room changes and Teagan and her staff (Kendra, Nick, Josh, Amy, all others) were understanding of our long term need and very... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Our two night stay ended up turning into eight nights while house hunting in the area. Our family of 3 plus our dog felt rather at home here. The staff was so nice & welcoming we couldn't have asked for more. The breakfast was always hot & fresh. Room was clean & efficient. Wifi was incredibly fast. We spent a... More

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Cincinnati, OH
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night-walked up, no reservation. Friendly staff, clean "suite-type" room, and comfortable bed. Typical, but good, breakfast. Would gladly recommend this to anyone looking for a good place to stay!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking a chance on the MainStay Suites of Alcoa, and sharing your positive experience on Trip Advisor. Our friendly team wants everyone to have an enjoyable stay and feel right at home the minute they walk tright hrough our front doors. Our number one goal is for our guests to receive exceptional customer service throughout their stay... More

Maryville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here 2 nights front office manager nick was very professional and friendly, Lisa breakfast attendent was excellent very nice hotel in good location better than hilton at the airport and Marriott in old Knoxville good breakfast, good people, good hotel couldn't asked for anything better! !! Thank you all so much!!!!!

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for your most recent review on Trip Advisor, and for recognizing some of our wonderful team members. The MainStay Suites Team wants to provide every guest exceptional customer service with a smile and southern hospitality. Our location is one of the best benefits our guests will encounter when staying at our hotel. They will have easy access in... More

Leominster, Massachusetts
1 review
4 of 5 stars Reviewed 4 weeks ago

Quickly, I was attending an acoustic guitar camp at nearby Maryville College, but had to check out of the dorm one night earlier than convenient for me. MainStay was the recommended hotel for the camp...as well it should have been! While actually getting through to a person to make a reservation took some effort on my part, all was completed,... More

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General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your MainStay Suites Story with other future guests on Trip Advisor. I am so glad that you were able to experience the southern hospitality of the MainStay Suites first hand, and come away with a positive feeling and memorable memories. Hot Breakfast Buffet, Freindly faces, Clean Rooms and Comfortable Environment. What more... More

Jackson, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed at this property every time (5 times) when I return to Ride "The Tail of The DRAGON" since year 2009 I normally arrive with several friends and stay multiple days to ride The Smoky Mts and Blue Ridge Pkwy ... We also visit other areas of interest and scenery . This suite also gives a discounted rate... More

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General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

A TripAdvisor Member
4 of 5 stars Reviewed June 15, 2014

Our stay was very very nice, place was clean and the staff was friendly and helpful. The facilities were all updated. They accommodated our group very well I look forward to staying there again next year. The beds were comfortable and firm the rooms and bathrooms or very clean ( could use a few more towels though) and I'm sure... More

Was this review helpful? Yes
General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete a Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Medway, Ohio
1 review
5 of 5 stars Reviewed June 15, 2014

My husband plays softball for a Senior Softball Club Dayton Legends Hitmen we have stayed here for a few years now they are awesome people Teagan is such a awesome sales girl to help you with your needs and all the other staff members are also amazing when we arrived there this yr there was a welcome Dayton Legends Hitmen... More

Was this review helpful? Yes
General M, Director of Sales at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete a Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, More

Alpharetta, Georgia
1 review
5 of 5 stars Reviewed June 15, 2014

I had a wonderful stay. Staff was very friendly and had a great breakfast. Great location and plenty of space for the family. Rooms were very nice and clean. Great customer service. Thanks to everyone and we will be back!

Was this review helpful? Yes
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to fill out a Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

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Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Circle, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Reservation Options:
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from MainStay Suites Alcoa Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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