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MainStay Suites Alcoa Knoxville Airport

#3 of 16 Hotels in Alcoa
Certificate of Excellence
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361 Fountain View Circle, Alcoa, TN 37701
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MainStay Suites Alcoa Knoxville Airport
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MainStay Suites Alcoa Knoxville Airport
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120 Reviews from our TripAdvisor Community

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Traveler rating
    78
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    12
    4
    1
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryville, Tennessee
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was awesome was there for 2 days due to a train derailment everyone there maid sure that my family ways. Taking care of and were very friendly would stay here again rooms were clean and good rates

Was this review helpful? Yes
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were greeted very warmly upon arrival. Our room was outstanding! We were very impressed with the space and how clean it was. The staff treated us like family. The night manager went above and beyond his job description to make sure that I got very important papers printed out. I would highly recommend staying here.

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff was exceptionally helpful. The hotel is just far enough from the airport to stay out of the traffic coming and going, but is close enough to keep it accessible. Free wifi, free breakfast, good value.

Was this review helpful? Yes 1
Ellabell, Georgia
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and very nice.The location and amenities was everything you could look for.This is my 3 stay and plan another there and will stay. The location was easy to find and everything you needed was a couple of miles. mamagemant and house cleaning was right on target my experience was pleasing.

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for leaving a review about your most recent stay at the MainStay Suites in Alcoa. We appreciate you taking the time to tell us about your positive experiences when you stayed on more than one occasion. We have one of the best teams when it comes to customer service! From our Housekeepers to our Guest Service Representatives, all... More 

Hobart, Indiana
Level Contributor
2 reviews
5 of 5 stars Reviewed May 31, 2015

We have stayed at this motel multiple times while house hunting in TN. The rooms are very comfortable, clean and quiet. The kitchen is convenient to warm up left over Tennessee BBQ. There are very good restaurants nearby. Calhoun's and Dead End BBQ are a must try. The staff are top notch and make you feel at home. The motel... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for giving us the opportunity to provide you with excellent service during your stay with us at the MainStay Suites. We appreciate your kind words about your stay. We have an excellent facility with kitchens in all of our suites to make for a comfortable stay during one night stays, or staying for an extended period of time.... More 

Bucyrus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2015

We have been staying at Alcoa Mainstay for twenty years.the accommodations always fit our families needs.the atmosphere at the hotel is family like and friendly. It is in a convent area,acessable to traveling and site seeing in the area.The breakfast served is always delicious and hot.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

What a great testament to our hotel. The MainStay Suites truly appreciates that you always elect to stay at the MainStay Suites because of our friendly and family like atmosphere. Our team strives to provide “World Class Customer Service” with a positive attitude and smile. We want to deliver clean and comfortable rooms, hot and delicious breakfast, and a place... More 

Nashville, Tennessee
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 3, 2015

I wouldn't rate this property as excellent or very good, but it is a good value. My husband and I stayed at this hotel on night of Jan 2, 2015 as it was the race hotel for the Pistol Ultra on Jan 3. The suite was small but, it was clean. The bed was very comfortable. Food was good. No... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review about the MainStay Suites in Alcoa TN on TripAdvisor.com. We appreciate your survey and will use it as a wonderful tool for our team to deliver world class customer service. Our complimentary hot breakfast buffet is one of our guests favorite highlights of MainStay Suites from the fruit, cereal, biscuits,... More 

Maryville, Tennessee
Level Contributor
163 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed April 27, 2015

In town to buy a house nearby and stayed here for the first time for four days. It was perfect! The rooms were neat and clean and each comes with a kitchenette with a full size refrigerator and ice maker. It's also within walking distance of three really good restaurants just across the street! The staff was very accommodating catering... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is the perfect fit for those that are moving to the area. Our fully equipped kitchens, hot breakfast buffet, and comfortable suites are just some of the great amenities our guests get to enjoy during their stay. We are convenient to Townsend, Knoxville, Walland, Vonore Tellico and the Great Smoky Mountains, which is wonderful when you are... More 

Boulder, CO
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 25, 2015

My family and I recently stayed in two rooms (one double and one king) here while visiting Maryville. Nick who checked us in was very friendly and helpful and so were the other staff members we interacted with. The location is very convenient to the airport, about 5 minutes away, and convenient to Maryville as well. We worried about traffic... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites would like to take a moment to say thank you for sharing your positive experience on Trip Advisor for other travelers that might be traveling to the area. Future guests will be comforted to know they will receive “World Class Customer Service” from all departments including Breakfast, Housekeeping, Front Desk, Maintenance and Management. Our number one priority... More 

Sevierville, Tennessee
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed March 10, 2015

Sold our home up north and needed a place to stay indefinitely while we searched for a new home in Tennessee. Teagan Tilson, the General Manager at the Alcoa Mainstay Suites is an absolute GEM! From the day I called (totally stressed out) to the day we arrived she was right there with a calming influence and professional attitude. This... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

On behalf of the entire team at MainStay Suites, I would like to be the first to proudly say “Thank You” from the bottom of my heart for your phenomenal Trip Advisor Review. Being in the hospitality industry our team always looks forward to providing our guests a positive experience that leaves a memorable and lasting impression. Your MainStay Suites... More 

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