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MainStay Suites Alcoa Knoxville Airport

#3 of 16 Hotels in Alcoa
Certificate of Excellence
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361 Fountain View Circle, Alcoa, TN 37701
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MainStay Suites Alcoa Knoxville Airport
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123 Reviews from our TripAdvisor Community

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Traveler rating
    79
    26
    13
    4
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubuque, Iowa
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are huge! Full kitchen including full size refrigerator and dishwasher. There is a bar to sit at that also doubles as a work desk. If in the area this would be my first choice for a room. It felt more like home than most hotel rooms.

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park city UT
Level Contributor
159 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Mainstay in Knoxville for one night during a business trip. The staff at the hotel are wonderful and very helpful. For us the location was central to our meetings and had very easy access. Despite being a bit dated, the room was both large and comfortable, particularly the bed.

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Brazil, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We love staying here the price is good and I love the outdoor pool and the people that work here are all sooo nice ! We just wish they had queen beds in all the rooms or king size in the rooms with one bed with a little bit better mattresses !

Review collected in partnership with this hotel

Was this review helpful? Yes
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Main Stay Suites in Alcoa, Tennessee. We appreciate your positive feedback and your business. We are pleased to hear that you enjoyed the outdoor pool and our excellent staff. Our staff is one of the best teams around, because they give wonderful customer service... More 

Maryville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was awesome was there for 2 days due to a train derailment everyone there maid sure that my family ways. Taking care of and were very friendly would stay here again rooms were clean and good rates

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your positive experience on Trip Advisor for other future guests. The Mainstay Suites Team went above and beyond to ensure those that were displaced by the train derailment had a place to lay their heads. I am extremely proud of my team for being there for our community, and providing excellent customer... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2015

We were greeted very warmly upon arrival. Our room was outstanding! We were very impressed with the space and how clean it was. The staff treated us like family. The night manager went above and beyond his job description to make sure that I got very important papers printed out. I would highly recommend staying here.

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is more than just a hotel we are a “Home-A-Way-From-Home” for our guests. Our team strives to deliver excellence at every given opportunity so we can leave a positive lasting impression on our guests. We want our guest to feel welcomed and appreciated every time they choose to stay at the MainStay Suites of Alcoa. Thank you... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

The staff was exceptionally helpful. The hotel is just far enough from the airport to stay out of the traffic coming and going, but is close enough to keep it accessible. Free wifi, free breakfast, good value.

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to share your exceptional stay at the MainStay Suites of Alcoa. Our number one priority is for our guest to receive “World-Class Customer Service”! It is important to our team that our guests have a comfortable and enjoyable stay from the minute they arrive to the minute they depart our hotel. Our... More 

Ellabell, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

The staff was very friendly and very nice.The location and amenities was everything you could look for.This is my 3 stay and plan another there and will stay. The location was easy to find and everything you needed was a couple of miles. mamagemant and house cleaning was right on target my experience was pleasing.

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for leaving a review about your most recent stay at the MainStay Suites in Alcoa. We appreciate you taking the time to tell us about your positive experiences when you stayed on more than one occasion. We have one of the best teams when it comes to customer service! From our Housekeepers to our Guest Service Representatives, all... More 

Hobart, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

We have stayed at this motel multiple times while house hunting in TN. The rooms are very comfortable, clean and quiet. The kitchen is convenient to warm up left over Tennessee BBQ. There are very good restaurants nearby. Calhoun's and Dead End BBQ are a must try. The staff are top notch and make you feel at home. The motel... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for giving us the opportunity to provide you with excellent service during your stay with us at the MainStay Suites. We appreciate your kind words about your stay. We have an excellent facility with kitchens in all of our suites to make for a comfortable stay during one night stays, or staying for an extended period of time.... More 

Bucyrus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2015

We have been staying at Alcoa Mainstay for twenty years.the accommodations always fit our families needs.the atmosphere at the hotel is family like and friendly. It is in a convent area,acessable to traveling and site seeing in the area.The breakfast served is always delicious and hot.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

What a great testament to our hotel. The MainStay Suites truly appreciates that you always elect to stay at the MainStay Suites because of our friendly and family like atmosphere. Our team strives to provide “World Class Customer Service” with a positive attitude and smile. We want to deliver clean and comfortable rooms, hot and delicious breakfast, and a place... More 

Nashville, Tennessee
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 3, 2015

I wouldn't rate this property as excellent or very good, but it is a good value. My husband and I stayed at this hotel on night of Jan 2, 2015 as it was the race hotel for the Pistol Ultra on Jan 3. The suite was small but, it was clean. The bed was very comfortable. Food was good. No... More 

Was this review helpful? Yes 1
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review about the MainStay Suites in Alcoa TN on TripAdvisor.com. We appreciate your survey and will use it as a wonderful tool for our team to deliver world class customer service. Our complimentary hot breakfast buffet is one of our guests favorite highlights of MainStay Suites from the fruit, cereal, biscuits,... More 

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