Hello

During our stay, October 13th, at the Hampton Inn in Anderson, SC, your employee, Gyasi Jackson, went above and beyond one would expect in assisting us. Unplanned, that weekend, we adopted a dog in Lexington KY from an animal rescue shelter. We kept her in the car at night throughout this travel with no incidents. However, the morning of our departure, she had an messy accident in and around the passenger seat of our vehicle.

Flustered, we went back into the hotel and asked Gyasi for some rags. He came out, looked at the situation, and calmly told us he had some ideas. He came back with old rags, cleaning solutions and garbage bags. After 5 minutes, the grim situation was now livable and we could continue our journey back home to Illinois.

Gyasi was calm and soothing to both us and the dog and reassured us that we did not make a mistake in adopting this rescue dog.

With this positive experience, Hampton Inn will be our first... more